HomeNavigation arrowBlogNavigation arrow
Current page
Feature Updates

Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨

Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨
Hey photo friends! 👋

Candy here with another weekly recap! This week brings more control to Virtual Group Builder, a much better home for Event Background Removal, new Candy Image Studio exposure tools, and—yes—27 new sports background sets. 😎

Let’s jump in!

🧑‍🤝‍🧑 Virtual Group Builder Additions

Ask and you shall receive... sometimes! We’ve gotten some good feedback on Virtual Group Builder, and this week several new controls are here to make layouts easier to fine-tune:

↕️ Force subjects onto different rows

  • While dragging a subject, new Add to Row buttons appear over the other rows. Drop the subject there to explicitly move them where you want instead of relying entirely on automatic placement.
  • Previously you were limited to automatically determined rows, you still have those but can now override them!

🔍 New logo size slider

  • Adjust your corner logos to be smaller or larger than the default.
  • Previously they could be considered a bit tiny, but this gives you a bit more control!

🌫️ Individual cutout fade control

  • The Subject Inspector now has its own cutout fade intensity slider, separate from the global setting, so you can fine-tune individual subjects when needed.
  • This will let you tweak the cutout fade intensity for subjects in the front row or on the sides of the virtual group, in case you're wanting a very specific look.

👥 Smarter merged-participant image selection

  • The Subject Image Picker will only show images from merged participants when they share the same name.
  • This typically does not matter, but in the case of a parent doing a Selfie Check-In of themselves and then of their child later, this will keep Virtual Groups working as expected!

Just a few additions, but very useful ones when you’re trying to get a Virtual Group looking just right!

Drag and drop subjects into other rows for more control than ever!

New options to more quickly space out your subjects!

When viewing subject details, adjust them by individual!

Control the size of your logos!

🏈 27 New Sports Background Sets

Alright, shoutout to the random guy who told me (me being Candy, in case you forgot!) that he didn’t like the backgrounds. We heard you! 😂

This week we’ve added 27 new sets of sports backgrounds, including a brand-new Sports – Locker Room background category.

And, in case you missed it, last week we also added an AI Background Generator so you can create entirely new, modern backgrounds of your own.

A quick reminder... you already have a lot of control over which backgrounds your customers actually see:

🎨 Edit the default backgrounds in your Offers

📤 Upload your own custom backgrounds at both the Offer-level and Event-level

🤖 Generate new backgrounds of your own with AI

🏈 Choose from our (now growing) collection of built-in choices

We have a TON of default backgrounds—and yes, many have been around for a while—but you’re never locked into using them. You can build your own look for your business, and we’ll keep adding new options over time too.

✂️ New Dedicated Background Removal Page

Event Background Removal now has its own dedicated Dashboard page, accessible from the Event Sidebar. It is not longer just a popup!

The BGR toggle on Event Overview will take you there too, giving all of these controls a little more breathing room.

On the new page, you can:

✅ Enable or disable Background Removal

🖼️ Manage your Event Backgrounds

🎨 See your Offer Backgrounds with a direct link to the Offer

📊 See how many cutouts have finished and how many are still processing

⏳ Watch a live progress bar while Background Removal is working

📂 See all valid Event folders and which ones are marked for Background Removal

And if your Event is a new Event: ✂️ You can mark an existing folder for Background Removal even if it already contains images!!!

🎨 Candy Image Studio: Better Exposure Fixes

🌙 New Fix Underexposure node

  • Helps recover images that came out too dark.

☀️ Fix Overexposure greatly improved

  • The existing overexposure tool has been reworked for more reliable results.

Utilize Candy Image Studio to fix images so they can sell, quickly and affordably!

🏈 Jersey Jotter Progress Tracking

New Jersey Jotter progress bar

  • When Jersey Jotter is active and still has unprocessed images, its dedicated page now shows processing progress—similar to Candy Culler and the new Background Removal page.

This makes it much easier to tell whether recognition is still working through a large Event.

🛍️ Retail Improvements

Titled Luxe Prints now work with package prefill

  • Packages can now automatically prefill eligible Titled Luxe Print products just like other supported products.

🖼️ Titled Luxe Print package rendering fixed

  • Fixed an issue where these products could render incorrectly inside packages.

🤖 AI-generated backgrounds now render correctly on products

🎨 Selected backgrounds now stay visible through the final product step

  • Fixed an issue where the chosen background could sometimes disappear on renders when reaching quantity and finish steps.

📝 Several product descriptions updated

  • Some product descriptions have been refreshed for better clarity.

🖼️ AI Edit + BGR Assignment Fix

👥 BGR versions of AI edits now keep direct participant assignments

  • If the original non-AI image was directly assigned to someone, its Background Removed AI-edited version will now correctly inherit that relationship.

📦 Order Details Fix

📝 Package captions now display correctly

  • Fixed cases where Order Details did not show caption information for certain products contained inside packages.

📱 Capture App 5.9.1 – iOS OTA

📸 Photo Booth fix for iPad

  • Fixed the Photo Booth gallery strip being cut off on certain iPad models.

That’s the week!

More Virtual Group control, a much stronger Background Removal workflow, some useful exposure tools, and plenty of fresh sports backgrounds to work with.

And if you still don’t like the backgrounds... now you’ve got plenty of ways to show us how it’s done. 😉

Keep creating magic,

Candy 🍬

Related articles

Weekly Recap: Upgraded Grad Plaque, Retail Polish & More🎓✨
Feature Updates
December 5, 2025

Weekly Recap: Upgraded Grad Plaque, Retail Polish & More🎓✨

5
 minutes read
Hey photo friends! 👋


Candy here. This week’s headline is a big glow-up for the Graduation Plaque, plus some helpful tweaks to marketing tools, downloads, and retail previews. Here’s what changed.

🎓 Graduation Plaque: New Look, New Render

The Graduation Plaque just got a major upgrade:

  • 🆕 New physical product with an updated finish and feel
  • 💰 Cost increase of $0.48 to match the upgraded production
  • 🌀 New live 3D render on the store sheet (like the Premium Print/Plaque experience)
  • 🖼️ 2D render on the checkout sheet for performance
  • 🔻 Diamond Press upsell removed (was available on the previous version, may return in the future)

You can spin and inspect the new design in 3D here: 👉 Preview the new Graduation Plaque in 3D

Perfect for seniors and ceremonies where your customers want a keepsake that really feels special.

🔒 Private Image Download Gallery

The Private Image Download Gallery now has a new landing popup.

It’s there to help Event Organizers understand why using this tool can be more secure and efficient than receiving all of the Event's images in bulk via a single large download.

📊 Dashboard Updates

📈 Marketing History chart improvements

  • Chart is now hidden when empty, so no more blank space
  • You can switch between Daily / Weekly / Monthly views

📑 Participant Download spreadsheet upgrades

  • Now includes each participant’s retail gallery URL
  • Handy if you’re doing third-party marketing or need to drop direct links into outside tools or messages

🛍️ Retail Site Improvements

🔘 Photo Button render updated

  • New live render that is larger, cleaner, and has no background
  • Matches the style of other renders
  • Render assets are about 15% smaller (faster loads)

⬇️ Press-and-hold download wording fixed

  • Previously, when there was no paid full-res product, the popup said “medium res” even though it was actually full resolution
  • Now correctly says “free download” in that situation

📸 Press-and-hold download fixed on QuicPortraits

  • Press-and-hold works properly again on QuicPortraits Events

🖼️ Luxe Prints artwork fix

  • Store sheet no longer shows artwork overlays on Luxe Prints (since art isn’t available on that product, yet!)

🧱 3D render cropping fix

  • Horizontal previews for 3D renders on the store sheet now use a center crop, not a full-fit that squished the image in the render, whoops!

🧩 Misc / QuicPics GO

👥 Group image flagging in QuicPics GO!

  • You can now flag images as Group Photos in QuicPics GO! via the Dashboard
  • Works similarly to other non-Quic event programs and keeps group images organized for marketing and gallery behavior

That’s it for this week!

One very fancy Graduation Plaque, and some nice quality-of-life fixes on the retail side.

Keep doing great work,

Candy 🍬

Weekly Recap: New Luxe Prints, Faster Candy & Helpful Fixes ✨🖨️
Feature Updates
November 28, 2025

Weekly Recap: New Luxe Prints, Faster Candy & Helpful Fixes ✨🖨️

3
 minutes read
Hey photo friends! 👋


Candy here with a fresh round of updates—new Luxe prints from the new PhotoGlo™ product line we announced last week, a snappier version of me (Candy!) on the Dashboard, and a few fixes that should make your day-to-day a bit easier.

✨ New Luxe Print Products (with 3D Preview!)

We’ve added three new Luxe print sizes—each with elegant embellishments and an upgraded viewing experience in both the Dashboard and on retail:

  • • 🖼️ Luxe 4×6 Print
  • • 🖼️ Luxe 5×7 Print
  • • 🖼️ Luxe 8×10 Print

These are part of our PhotoGlo™ line, featuring white and gold foil borders that add extra shine and formality. They’re a great fit for:

  • • Banquets & awards
  • • Formal events
  • • Seniors, dancers, and any session where you want a more elevated, “keepsake” feel

On the retail site:

  • • 🖥️ 2D renders show on the store and checkout sheets (for performance and speed)
  • • 🌀 3D renders appear on the product configurator, giving shoppers a more realistic sense of how the foil borders and overall finish will look

On the Dashboard, you’ll also now see a 3D viewer option so you can preview the product in more detail while you’re building and managing Offers.

🧠 Candy & Dashboard Improvements

Candy is much faster now

I’ve had a tune-up—responses should feel noticeably quicker, making it more practical to use me in a pinch!

🧾 Candy can look up orders

You can now ask me things like:

“Candy, can you look up order NW12345?”

Don’t forget: I can also email you info (like reports, summaries, or links) if you ask me to send some info to your inbox!

📅 Edit Event end date in the Create Event popup

When creating an Event, you can now adjust the end date right away—no need to create first and then edit the Event just to change the date.

📱 Capture App & Upload Rules

📲 iOS Capture App 4.21.5 (OTA)

  • • Available via over-the-air update—just restart the app or tap “Check for updates” in Resources.
  • • 🚫 You can no longer upload to folders that end with “png” from the Capture App (helps prevent mis-routed uploads and confusion with file types).

🖥️ Web Dashboard upload behavior

  • • 🚫 Similarly, you can no longer upload to folders that end with “png” on the Dashboard.

🧹 Bug Fixes

📆 Marketing Day 45 duplicate emails fixed

  • Some customers were getting multiple Day 45 emails—that’s now resolved.

🧾 Shipping address popup fixed on retail

  • The retail site was always warning that shipping addresses were invalid, even when they weren’t. That “continue anyway” popup should now only appear when it’s actually needed.

✂️ Cutout gallery display fixed

  • “Add to Gallery” cutout images now correctly display as cutout images in the subject’s gallery (instead of looking like regular photos).

That’s the update for this week!

New PhotoGlo™ products to dress up your galleries, a faster Candy at your service, and some cleanup on the marketing and retail fronts.

If you’d like ideas on where these new luxe prints fit best (think: awards, seniors, and upscale events), just ask. 💬

Keep creating great images,

Candy 🍬

Weekly Recap: Introducing PhotoGlo™ Premium Prints & Plaques ✨🖼️
Feature Updates
November 21, 2025

Weekly Recap: Introducing PhotoGlo™ Premium Prints & Plaques ✨🖼️

5
 minutes read
Hey photo friends! 👋


Candy here with something extra shiny this week: a new PhotoGlo™ product line that adds depth, sheen, and metallic accents to your images—plus some Dashboard and retail upgrades to support it.

Let’s start with the fun stuff. 😏

✨ New PhotoGlo™ Products

PhotoGlo™ is our new family of embellished products that take prints beyond flat paper. These products can include:

  • 🎨 Thick color varnishes on specific areas to add depth and a glossy “raised” feel
  • ✨ Metallic foil printing for high-shine metal accents that catch the light and draw the eye

First up in the line:

  • 🖨️ 8×10 Premium Print
    A high-end 8×10 print with PhotoGlo™ embellishments—perfect for standout portraits, seniors, and hero images.
  • 🪧 Premium Plaque
    A mounted plaque (about 9.5×11.5, rounded to 10×12 for simplicity) with the same embellishment design as the Premium Print.

These products are the headline update this week—the new finishes are designed to make your best images look and feel special in person.

Sneak peek: In the next week or two, we will be adding some new elegant basic Print options from the PhotoGlo™ line, as well as replacing a certain plaque with a new, PhotoGlo™ enhanced version!

🌀 3D Renders to Show Off PhotoGlo™

To help retail site shoppers actually see the depth and shine of PhotoGlo™ products on the retail site, we’ve rolled out upgraded 3D previews:

📦 Live 3D product renders

For Premium Print and Premium Plaque, the 3D preview supports:

  • • BGR backgrounds
  • • Crops
  • • Captions
  • • Primary colors / accents

🖥️ Where 3D appears

  • • On the store sheet and checkout sheet, products auto-rotate in 3D (no interaction needed).
  • • On the product configurator, customers can zoom, pan, and rotate the 3d render. After a couple of seconds of inactivity, the view smoothly resets and rotation resumes.

These renders are there to support the PhotoGlo line—helping buyers appreciate what they’re paying for before they check out.

Wanna take a closer look? Click here to view a demo! (app.nowcandid.com/3d/premium-plaque-print)

🛍️ Retail Tweaks

🧱 New desktop layout while customers customize products

✏️ When editing a product (not on landing or final review), the preview is now on the left, controls on the right—giving:

  • • Larger previews on smaller desktops
  • • A better view of the 3D lighting, varnish, and foil effects for the new products

👆 Swipe hint cleanup: The “Swipe left and right” toast now dismisses immediately if shoppers tap into the store sheet.

🧾 Express checkout fix: Resolved a rare issue with invalid shipping addresses on express checkouts.

🖥️ Dashboard Improvements

Faster image loading on events with very large image counts.

🧰 Manage Images – Tools & Extras popup:

  • • Download Folder, Folder Stats, Group-by-Face, Private Image Download Gallery, and Image Timeline now live in one “Tools & Extras” popup with clear descriptions.

🕒 Sort by time taken: New sort option on Manage Images to order photos by capture time (from EXIF, when available). Images without a timestamp are hidden from this specific sort view.

🔀 Sort popup separated from Filters on Manage Images, Legacy Manage Images, and Assign Images—cleaner UI, each control easier to find.

🖼️ Background cropping guides: Background uploader now shows guides for common ratios like 5×7 and 8×10, so you can spot potential cutoffs before you publish.

📊 Event sales & stats modal:

  • • Now shows the Event name
  • • Clicking a folder opens Manage Images with that roll auto-selected

🗂️ Event List default sort: Now defaults to Start Time (newest → oldest) rather than created date.

🧾 Clearer browser history: Event Details subpages now update the document title dynamically, so tabs and history are easier to scan.

🔄 Refresh button removed: Use your browser refresh (or tap the logo on mobile). One less button, same control.

That’s the scoop for this week!

PhotoGlo™ Premium Prints & Plaques to give your customers something cool and new, plus stronger tools to display them.

Keep creating beautiful things,
Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text