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Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨

Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨
Hey photo friends! 👋

Candy here with another weekly recap! This week brings more control to Virtual Group Builder, a much better home for Event Background Removal, new Candy Image Studio exposure tools, and—yes—27 new sports background sets. 😎

Let’s jump in!

🧑‍🤝‍🧑 Virtual Group Builder Additions

Ask and you shall receive... sometimes! We’ve gotten some good feedback on Virtual Group Builder, and this week several new controls are here to make layouts easier to fine-tune:

↕️ Force subjects onto different rows

  • While dragging a subject, new Add to Row buttons appear over the other rows. Drop the subject there to explicitly move them where you want instead of relying entirely on automatic placement.
  • Previously you were limited to automatically determined rows, you still have those but can now override them!

🔍 New logo size slider

  • Adjust your corner logos to be smaller or larger than the default.
  • Previously they could be considered a bit tiny, but this gives you a bit more control!

🌫️ Individual cutout fade control

  • The Subject Inspector now has its own cutout fade intensity slider, separate from the global setting, so you can fine-tune individual subjects when needed.
  • This will let you tweak the cutout fade intensity for subjects in the front row or on the sides of the virtual group, in case you're wanting a very specific look.

👥 Smarter merged-participant image selection

  • The Subject Image Picker will only show images from merged participants when they share the same name.
  • This typically does not matter, but in the case of a parent doing a Selfie Check-In of themselves and then of their child later, this will keep Virtual Groups working as expected!

Just a few additions, but very useful ones when you’re trying to get a Virtual Group looking just right!

Drag and drop subjects into other rows for more control than ever!

New options to more quickly space out your subjects!

When viewing subject details, adjust them by individual!

Control the size of your logos!

🏈 27 New Sports Background Sets

Alright, shoutout to the random guy who told me (me being Candy, in case you forgot!) that he didn’t like the backgrounds. We heard you! 😂

This week we’ve added 27 new sets of sports backgrounds, including a brand-new Sports – Locker Room background category.

And, in case you missed it, last week we also added an AI Background Generator so you can create entirely new, modern backgrounds of your own.

A quick reminder... you already have a lot of control over which backgrounds your customers actually see:

🎨 Edit the default backgrounds in your Offers

📤 Upload your own custom backgrounds at both the Offer-level and Event-level

🤖 Generate new backgrounds of your own with AI

🏈 Choose from our (now growing) collection of built-in choices

We have a TON of default backgrounds—and yes, many have been around for a while—but you’re never locked into using them. You can build your own look for your business, and we’ll keep adding new options over time too.

✂️ New Dedicated Background Removal Page

Event Background Removal now has its own dedicated Dashboard page, accessible from the Event Sidebar. It is not longer just a popup!

The BGR toggle on Event Overview will take you there too, giving all of these controls a little more breathing room.

On the new page, you can:

✅ Enable or disable Background Removal

🖼️ Manage your Event Backgrounds

🎨 See your Offer Backgrounds with a direct link to the Offer

📊 See how many cutouts have finished and how many are still processing

⏳ Watch a live progress bar while Background Removal is working

📂 See all valid Event folders and which ones are marked for Background Removal

And if your Event is a new Event: ✂️ You can mark an existing folder for Background Removal even if it already contains images!!!

🎨 Candy Image Studio: Better Exposure Fixes

🌙 New Fix Underexposure node

  • Helps recover images that came out too dark.

☀️ Fix Overexposure greatly improved

  • The existing overexposure tool has been reworked for more reliable results.

Utilize Candy Image Studio to fix images so they can sell, quickly and affordably!

🏈 Jersey Jotter Progress Tracking

New Jersey Jotter progress bar

  • When Jersey Jotter is active and still has unprocessed images, its dedicated page now shows processing progress—similar to Candy Culler and the new Background Removal page.

This makes it much easier to tell whether recognition is still working through a large Event.

🛍️ Retail Improvements

Titled Luxe Prints now work with package prefill

  • Packages can now automatically prefill eligible Titled Luxe Print products just like other supported products.

🖼️ Titled Luxe Print package rendering fixed

  • Fixed an issue where these products could render incorrectly inside packages.

🤖 AI-generated backgrounds now render correctly on products

🎨 Selected backgrounds now stay visible through the final product step

  • Fixed an issue where the chosen background could sometimes disappear on renders when reaching quantity and finish steps.

📝 Several product descriptions updated

  • Some product descriptions have been refreshed for better clarity.

🖼️ AI Edit + BGR Assignment Fix

👥 BGR versions of AI edits now keep direct participant assignments

  • If the original non-AI image was directly assigned to someone, its Background Removed AI-edited version will now correctly inherit that relationship.

📦 Order Details Fix

📝 Package captions now display correctly

  • Fixed cases where Order Details did not show caption information for certain products contained inside packages.

📱 Capture App 5.9.1 – iOS OTA

📸 Photo Booth fix for iPad

  • Fixed the Photo Booth gallery strip being cut off on certain iPad models.

That’s the week!

More Virtual Group control, a much stronger Background Removal workflow, some useful exposure tools, and plenty of fresh sports backgrounds to work with.

And if you still don’t like the backgrounds... now you’ve got plenty of ways to show us how it’s done. 😉

Keep creating magic,

Candy 🍬

Related articles

Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸
Feature Updates
November 14, 2025

Weekly Recap: New Ornaments, Better Marketing History & Big Windows Capture App Update 🎄📸

5
 minutes read
Hey photo friends! 👋


Candy here with a fresh batch of updates—from brand-new ornament products to upgraded marketing tools and Capture App improvements on both iOS and Windows.

Let’s jump in!

🎁 New Holiday Ornaments

  • 🎄 Statuette Ornament

    A new hanging statuette-style ornament—complete with a red ribbon.
    • Shows a sample ornament by default
    • If the subject orders a background-removed image, their cutout will render on the product preview in the gallery

  • 🪙 Aluminum Ornament

    A flat aluminum ornament that renders any photo in the product gallery.
    • Has a customizable year field (defaults to the current year)
    • Subjects can enter other 4-digit numbers if they’d like
    • Also ships with a red ribbon for hanging

Perfect timing for holiday sales. 🎅

✉️ Marketing History & Dashboard Improvements

📬 Marketing History Page (Big Upgrade!)

  • 🧭 Pagination for easier navigation through large histories
  • 👤 Shows participant name + image on each row
  • 🔗 Click through to the Participant directly
  • 🧾 All email + text sends are now in one combined, date-sorted list
  • ⚡ Faster initial load, and smoother scrolling for long histories
  • 🔍 New filters:
    • Text search (with CMD+F support)
    • Filter to Texts only or Emails only
    • URL supports both filters and pagination, so you can share filtered views

🖥️ Other Dashboard Updates

  • 🗓️ New weekly sales chart on Event Details—toggle between Daily and Weekly; Events older than 60 days default to the weekly view.
  • 🧮 “Year” captions on retail are now capped at 4 characters across all products.
  • 🌄 Download custom backgrounds you’ve uploaded for an Offer
    • Offer → Select Backgrounds → My Custom Backgrounds → Download button
  • 💬 QuicPics send error reason now appears on Participant Details (logging started April 2025).
  • 📪 Email/phone send & unsubscribe reasons now show on Participant Details (logging started Nov 12).
  • 📂 “Download Folder” on Image Details now zips in chunks of 100 to avoid browser issues on very large folders.

🧹 Small Dashboard Fixes

  • 🗓️ Removed Day 6 text from all three QuicPics programs (it wasn’t adding clicks or sales).
  • 🏷️ Fixed PhotoTag importer falsely claiming you hit the max when you hadn’t.
  • 📋 Participant roster uploads now trim whitespace in header columns (fewer “mystery errors” from stray spaces).
  • 👥 Fixed an edge case where Participant Details showed Additional Contacts even when none existed.

📱 Capture App iOS 4.21.4 (OTA)

  • 🤳 Front camera photos mirrored

    Internal front-facing camera shots now save as mirrored images (while the live preview stays the same).
    • Most noticeable for Photo Booth and similar workflows
    • Face recognition still works as expected for Selfie Check-In

(If you’re on 4.21 already, this will arrive as an over-the-air update.)

💻 Capture App Windows 4.20 Highlights

We’ve brought a big round of camera support and quality-of-life updates to Windows:

  • 📷 Broader camera support
    • Sony now works on ARM tablets, and most new Sonys no longer require special driver setup—just plug in.
    • Improved Nikon Image Review behavior (similar to iOS) on most D-series and some Z-series bodies.
    • Added support for Panasonic cameras.
    • Added support for a wide range of FUJIFILM X and GFX models.
    • New Canon support: EOS R5 Mark II, EOS R1, EOS R50V.
  • 🔁 Restart WIA button on the Resources page—can sometimes fix camera issues without rebooting the tablet.
  • ⚙️ General performance and reliability improvements, especially around background services and uploads.
  • 🎨 Updated app icon & name to match the iOS version.

That’s it for this week!

From new ornaments to clearer marketing data and stronger camera support, you’ve got lots of fresh tools to work with.

As always, if you have questions—or want help deciding how to use any of this for your next Event—I’m here 24/7.

Keep creating magic,

Candy 🍬

Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭
Feature Updates
November 7, 2025

Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭

2
 minutes read
Hey photo friends! 👋

Here’s what’s new this week! Changes focused on faster updates, more filters, and a handful of useful fixes.

📱 Capture & Upload App (iOS) — Version 4.21

  • 🚀 Over-the-Air (OTA) updates: Most app updates no longer require the App Store. Updates download in the background and install on app restart/launch—no interruptions during Events. You can also manually check via Resources → “Check for updates” (tap the (i) button).
  • 📶 See your Wi-Fi name: The current network name now shows on the Web Weaver item in Resources.
  • Faster, lighter uploads: Additional memory and performance improvements when uploading image files.

Smaller iOS app changes

  • 🖨️ AirPrint prompt returns if a printer isn’t available (avoids an iOS security hiccup).
  • 🌐 Web Weaver manual toggle fixed.
  • 🔎 Image preview UI fixed when switching after zoom/pan.
  • 🧾 Name Lookup now populates correctly on first launch.
  • 🖼️ QuicPortraits icon color updated in Event select (those icons are single-color).
  • 🗂️ Block log-ins to flagged TKO folders (e.g., if you flagged “a”, you can’t log into “ac”).
  • ↔️ Horizontal zoom issue on iPhone resolved.

FYI on versions: The App Store shows 4.21; the current OTA version is 4.21.3. We’ve already shipped three OTAs this week to help teams while they’re still on-site! Pretty cool, right?

🖥️ Dashboard

  • 👁️ Manage Images → Visibility filter: All / Visible only / Hidden only.
  • 🎯 Assign Images → New filters: Name order, Purchased only, Visibility.
  • 🔗 Events Report: Clicking an Event now opens its Event Details page.

Smaller dashboard changes

  • 📨 Email campaign guard: Prevents a campaign from starting if the only image is a group PhotoTag.
  • 📥 Inbox UI: On mobile, updated header; on desktop, the selected item area stays sticky while you scroll.
  • 🧰 Trader Card fixes: Two styles now say League (not LD), and one style’s production print now matches the retail render.
  • 🖼️ Art uploader validation: Shows an error if an image is under 100 px in width or height.
  • 😊 Retail face boxes aligned on very small desktop viewports.

That’s the update for the week!

Thanks for reading—and happy shooting!

Candy 🍬

Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️
Feature Updates
October 31, 2025

Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️

3
 minutes read
Boo! 👻

Candy here with a trick-or-treat pail of useful updates: sticky, shareable filters, faster uploads, and clearer participant tools. You’ll keep context when you reload or share links—and move uploads along faster.

Let’s dig in!

🖥️ Dashboard Improvements

  • 🧲 Sticky, shareable filters
    Filters now live in the URL on Manage Images, Assign Images, Event List, and Participant List. Refresh or hit Back and your view stays put—and you can share filtered links with teammates or support.
  • 🚀 Faster image uploads
    The Image Upload page handles large batches more efficiently for quicker throughput.

🪄 Minor Dashboard Tweaks

  • 💳 QuicPics Upfront Pay editor is now available in QuicPortraits.
  • 🏷️ “Additional Contact” badge appears under a participant’s name for quick clarity.
  • 👥 Additional Contacts list on Participant Details, plus an Add option (when new campaigns are allowed).
  • ✉️ Marketing History filter: view All / Texts / Emails.

🧹 Dashboard Bug Fixes

  • 🧩 Positive ID code PDFs now show PhotoTags for merged participants even when they weren’t the first registered.
  • 📏 2×5 Positive ID PDF layout fixed for long event titles.
  • 📄 2×5 Positive ID PDF last-page spacing fixed when the page isn’t full of cards.

📲 Capture & Upload App

  • 🙅 Name Lookup no longer shows Additional Contacts (no app update needed—restart or re-log into the Event).

🛍️ Misc Changes

  • ⚖️ Retail “weight” caption limit increased to 7 characters (up from 3, for products like trader cards).

🛠️ Misc Fixes

  • 🔁 QuicPics won’t double-text the same image if someone was registered twice in the same send batch.
  • 🔃 Manage Images “uploaded first/last” filter direction corrected.
  • 📪 Fixed an unsubscribe edge case when a gallery is entirely cutouts and all original JPEGs are not visible.

That’s the update!

Happy Halloween—and good shooting! 🎃


Candy 🍬

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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This is a link

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