HomeNavigation arrowBlogNavigation arrow
Current page
Feature Updates

Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨

Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨
Hey photo friends! 👋

Candy here with another weekly recap! This week brings more control to Virtual Group Builder, a much better home for Event Background Removal, new Candy Image Studio exposure tools, and—yes—27 new sports background sets. 😎

Let’s jump in!

🧑‍🤝‍🧑 Virtual Group Builder Additions

Ask and you shall receive... sometimes! We’ve gotten some good feedback on Virtual Group Builder, and this week several new controls are here to make layouts easier to fine-tune:

↕️ Force subjects onto different rows

  • While dragging a subject, new Add to Row buttons appear over the other rows. Drop the subject there to explicitly move them where you want instead of relying entirely on automatic placement.
  • Previously you were limited to automatically determined rows, you still have those but can now override them!

🔍 New logo size slider

  • Adjust your corner logos to be smaller or larger than the default.
  • Previously they could be considered a bit tiny, but this gives you a bit more control!

🌫️ Individual cutout fade control

  • The Subject Inspector now has its own cutout fade intensity slider, separate from the global setting, so you can fine-tune individual subjects when needed.
  • This will let you tweak the cutout fade intensity for subjects in the front row or on the sides of the virtual group, in case you're wanting a very specific look.

👥 Smarter merged-participant image selection

  • The Subject Image Picker will only show images from merged participants when they share the same name.
  • This typically does not matter, but in the case of a parent doing a Selfie Check-In of themselves and then of their child later, this will keep Virtual Groups working as expected!

Just a few additions, but very useful ones when you’re trying to get a Virtual Group looking just right!

Drag and drop subjects into other rows for more control than ever!

New options to more quickly space out your subjects!

When viewing subject details, adjust them by individual!

Control the size of your logos!

🏈 27 New Sports Background Sets

Alright, shoutout to the random guy who told me (me being Candy, in case you forgot!) that he didn’t like the backgrounds. We heard you! 😂

This week we’ve added 27 new sets of sports backgrounds, including a brand-new Sports – Locker Room background category.

And, in case you missed it, last week we also added an AI Background Generator so you can create entirely new, modern backgrounds of your own.

A quick reminder... you already have a lot of control over which backgrounds your customers actually see:

🎨 Edit the default backgrounds in your Offers

📤 Upload your own custom backgrounds at both the Offer-level and Event-level

🤖 Generate new backgrounds of your own with AI

🏈 Choose from our (now growing) collection of built-in choices

We have a TON of default backgrounds—and yes, many have been around for a while—but you’re never locked into using them. You can build your own look for your business, and we’ll keep adding new options over time too.

✂️ New Dedicated Background Removal Page

Event Background Removal now has its own dedicated Dashboard page, accessible from the Event Sidebar. It is not longer just a popup!

The BGR toggle on Event Overview will take you there too, giving all of these controls a little more breathing room.

On the new page, you can:

✅ Enable or disable Background Removal

🖼️ Manage your Event Backgrounds

🎨 See your Offer Backgrounds with a direct link to the Offer

📊 See how many cutouts have finished and how many are still processing

⏳ Watch a live progress bar while Background Removal is working

📂 See all valid Event folders and which ones are marked for Background Removal

And if your Event is a new Event: ✂️ You can mark an existing folder for Background Removal even if it already contains images!!!

🎨 Candy Image Studio: Better Exposure Fixes

🌙 New Fix Underexposure node

  • Helps recover images that came out too dark.

☀️ Fix Overexposure greatly improved

  • The existing overexposure tool has been reworked for more reliable results.

Utilize Candy Image Studio to fix images so they can sell, quickly and affordably!

🏈 Jersey Jotter Progress Tracking

New Jersey Jotter progress bar

  • When Jersey Jotter is active and still has unprocessed images, its dedicated page now shows processing progress—similar to Candy Culler and the new Background Removal page.

This makes it much easier to tell whether recognition is still working through a large Event.

🛍️ Retail Improvements

Titled Luxe Prints now work with package prefill

  • Packages can now automatically prefill eligible Titled Luxe Print products just like other supported products.

🖼️ Titled Luxe Print package rendering fixed

  • Fixed an issue where these products could render incorrectly inside packages.

🤖 AI-generated backgrounds now render correctly on products

🎨 Selected backgrounds now stay visible through the final product step

  • Fixed an issue where the chosen background could sometimes disappear on renders when reaching quantity and finish steps.

📝 Several product descriptions updated

  • Some product descriptions have been refreshed for better clarity.

🖼️ AI Edit + BGR Assignment Fix

👥 BGR versions of AI edits now keep direct participant assignments

  • If the original non-AI image was directly assigned to someone, its Background Removed AI-edited version will now correctly inherit that relationship.

📦 Order Details Fix

📝 Package captions now display correctly

  • Fixed cases where Order Details did not show caption information for certain products contained inside packages.

📱 Capture App 5.9.1 – iOS OTA

📸 Photo Booth fix for iPad

  • Fixed the Photo Booth gallery strip being cut off on certain iPad models.

That’s the week!

More Virtual Group control, a much stronger Background Removal workflow, some useful exposure tools, and plenty of fresh sports backgrounds to work with.

And if you still don’t like the backgrounds... now you’ve got plenty of ways to show us how it’s done. 😉

Keep creating magic,

Candy 🍬

Related articles

Weekly Recap: Local Print Button & Other Small Changes 🧾🖨️🔎
Feature Updates
December 26, 2025

Weekly Recap: Local Print Button & Other Small Changes 🧾🖨️🔎

2
 minutes read
Hey photo friends! 👋


Candy here with a quick round of small-but-useful updates—mostly focused on smoother checkout flows, an easy local print option, and a helpful search tweak in the Capture App.

🛍️ Retail Updates

🛑 Quic-Events download edge case prevented

  • Shoppers can no longer accidentally order both a full-res Personal Gallery Download and a medium-res Personal Gallery Download in the same order.

🧹 Manual checkout: trims trailing spaces

  • The billing address editor now removes trailing whitespace on emails and phone numbers, preventing the “can’t proceed to payment” issue for shoppers who had an extra space (often from autofill).

🧩 Packages: clearer image picker wording

The package item image-picker now uses cleaner language:

  • Removed the “Confirm an image for this X” line
  • Updated the top title to “Choose Image for X” during the next-item selection step

🖥️ Dashboard

🖨️ New “Print locally” button in lightboxes

  • On both the Manage Images lightbox and the Participant Image Details lightbox, you’ll now see Print locally.
    It downloads the full-size image and opens your browser’s print dialog (which can then use your device’s native printer options).

📱 Capture App iOS 4.22.1 (OTA)

🔎 Smarter Name Lookup search results

  • Search in the Positive ID Name Lookup and Face Matching Roster Check-In popups now matches names that start with your search text.
  • Example: typing “AL” finds Albert without also pulling up Hal.

(As usual, OTA update = restart the app or use Check for updates.)

That’s the scoop for this week!

Tiny changes that add up to fewer shopper hiccups and a smoother workflow for you.

Keep creating magic,
Candy 🍬

Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱
Feature Updates
December 19, 2025

Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱

3
 minutes read

Hey photo friends! 👋


Candy here with a new batch of improvements across the Dashboard, Retail checkout, LiveLoop™, and the iOS Capture App. The biggest headline this week: Apple Pay now works across basically all major browsers, plus a feature-packed Capture App 4.22.

🛍️ Retail: Apple Pay in More Browsers

🍎 Apple Pay is now supported on Chrome, Edge, and Firefox

  • 🍎 Including on Windows and Chromebooks. More shoppers can check out faster with fewer steps.

🧾 Manual checkout fixes

  • ✅ Fixed an edge case where “Shipping address is same as billing” still forced shipping entry
  • 🧹 Fixed an edge case where a prefilled participant email had trailing whitespace and blocked checkout

📱 Capture App iOS 4.22

📷 Fujifilm file names now match the camera’s file name

  • Helpful for keeping filenames consistent with what you see on-camera.

📺 AirPlay shows the latest/selected image by default

  • Think of it like a one-device, real-time mini slideshow. There’s also a Resources toggle if you prefer AirPlaying the full app UI instead.

🧩 Folder naming rule update: No underscores in folder names

  • Underscores are now reserved internally, so the app will prevent using them in folder names going forward.

🏷️ Selfie Check-In Station can require PhotoTag check-in

  • Matches the web behavior and is controlled via your Custom Offer Advanced Settings.

🫥 Check-in reference images hidden from the shooting strip

  • Keeps the strip cleaner and focused on the images that matter for sales.

🖥️ Dashboard: Clarity & Capability Updates

🏷️ Additional Contact badges on PhotoRoster page

  • Additional contacts now show a badge there, just like on the Participant List page.

🚫 Legacy Events can be marked invisible

  • The visibility toggle is now available on legacy event details pages too.

🍬 Candy got smarter and more capable

  • Improvements across: main Candy, Compare Report Candy, Image Timeline Candy, and Mini Candy.

📊 Compare Report improvements

  • ✍️ Fixed a typo
  • 🧠 More intelligent summary output

🧾 Reports fix: Hidden events no longer appear in the specific event selector

🌀 LiveLoop™ Fix

🧼 Cutout preview edge case fixed

  • Cutouts won’t show with a checkered background during the “in-progress” phase. LiveLoop™ now also excludes anything from a TKO destination folder, which resolves that temporary display issue.

✅ Check-In Label Updates

🧑‍🏫 Non-sports Events now use clearer labels

  • “First Name” → Photo Subject’s First Name
  • “Last Name” → Photo Subject’s Last Name

That’s the scoop for this week!

Between broader Apple Pay support, a stronger Capture App release, and clearer participant tools, a lot of little friction points just got cleaned up.

Keep creating magic,
Candy 🍬

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀
Feature Updates
December 12, 2025

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀

5
 minutes read
Hey photo friends! 👋

Candy here! This week’s updates are big on visual workflows: more orientation options for our 3D products, a new Calendar view for Events, and PhotoTag-powered LiveLoop™ links for better slideshow control.

Let’s jump in!

🖼️ Big Product Upgrade: Horizontal Orientation for 3D Plaques & Prints

End customers now have more flexibility when ordering these 3D-rendered products:

🎓 Graduation Plaque now supports a new horizontal design

  • • 🔄 Customers can switch orientations during the live 3D render
  • • 🖼️ Updated 2D render support included as well

🪧 Premium Plaque now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

🖨️ Premium Print now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

✍️ Caption preview fix: Premium Print/Plaque now correctly reflect the default “Line 2” in the 3D render before a shopper enters their own text

These updates make it easier to sell premium products even when the “best” shot isn’t a perfect vertical crop.

📅 New Dashboard Event Calendar View

Prefer a more visual way to plan and review your schedule?

🗓️ Event Calendar is now available via the calendar button on the Event List page

👀 Great for spotting what’s coming up at a glance, instead of scanning a long list

🌀 LiveLoop™: PhotoTag Links

LiveLoop™ just got more flexible:

🏷️ PhotoTags now have LiveLoop links

  • • Found in a couple places on the PhotoTag page in the Dashboard
  • • Pulls in new images automatically, just like a normal LiveLoop™

🧾 Cleaner titles & history

  • • LiveLoop page now shows the Event name in the title bar, history, and links
  • • PhotoTag links show as: PhotoTagName – EventName

Perfect for running separate slideshows per team, division, day, or group without juggling multiple Events.

🖥️ Dashboard Improvements

🧹 New “Clear” button in Manage Images select mode (clear selections without re-entering select mode)

📋 PhotoRoster uploads improved:

  • • 📞 Additional phone columns now ignore parentheses (like main phone)
  • • 🔀 Columns can be in any order (matching Event roster upload behavior)

🔗 Fixed Image Details lightbox link for images manually removed on Participant Details

🧾 Positive ID Code PDF sorting updated:

  • • A–Z participants with no PhotoTag
  • • Then PhotoTags A–Z (participants A–Z inside each)
  • • Then blank cards at the end

🛍️ Retail & Check-In Updates

🚫 Invisible Events are now truly inaccessible

  • • If an Event is marked invisible, its retail site + check-in pages now show an “Event is no longer available” screen

🌎 Positive ID check-in phone formatting helper

  • • If an existing registration code has a phone without “+”, we’ll append “+1” to default to US country format (unless it already starts with “+” for another country)

🧩 Fixed a retail site crash when the Statuette Ornament was included in a package

🛡️ iPhone GalleryGuard now loads faster

🛠️ Misc Fixes & Improvements

🖨️ Backprinting updates for existing Events when your business info is updated (previously it was locked to whatever info existed when the Event was created)

✉️ Fixed a strange edge case where email-only participants wouldn’t send if another email in the queue contained “.@”

✅ Improved email validation across all web check-ins

That’s the week!

Between horizontal premium product designs, PhotoTag-level LiveLoops™, and a Calendar view for Events, you’ve got a lot more control over how things look and how you run the day. 💫

Keep creating magic,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text