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Feature Updates

Weekly Recap: Clarity Campaign, Offer Previews & Fresh Fixes!🎯

Weekly Recap: Clarity Campaign, Offer Previews & Fresh Fixes!🎯
Hey there, photography superheroes! 🦸‍♀️📸

This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.

From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!

💡 The Clarity Campaign: Making Things Make More Sense™

We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.

Here’s what’s changing:

  • • GroupTag(s)PhotoTag(s)

    A more intuitive name to describe this helpful organization tool!
  • • FaceMatch ImportPhotoRosters™
    • “FaceMatch Import” is now “PhotoRosters”
    • “FaceGroups” are now “PhotoRosters”
    • “Organizations” remain the same
  • • Participant(s)Contact(s) (most places)
    • On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
    • “Participants” now refers only to Contacts with matched or assigned images
  • • Home tabReports tab

    Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!

These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡

Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.

🔍 Price & Product Preview Pages

Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.

✅ What this means:

  • • You can preview exactly what the pricing and product lineups will look like
  • • Share a clean, professional view of your Offer—no dashboard access required
  • • Useful for gatekeepers who need to approve pricing or product options in advance

Find this option in the Offers tab today! 🚀

Found via the Offers tab on the Web Dashboard

Or check out the preview for yourself, using this link here!

⚙️ Dashboard Tweaks & Tools

Small changes = big improvements to your workflow. Here's what's new:

  • ✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)
Editable via "Business Info" within your Profile Settings on the Web Dashboard!
  • 🧮 Unassigned Image Count added to the image count popup in Manage Images
Found via the graph icon near the top of an Event's Manage Images page!
  • 🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
  • 📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team

🔧 Notable Fixes

We’ve patched some common hiccups:

  • 📱 Selfie Check-In bugs on newer Samsung phones
  • 📷 Fixes for uploading from camera roll on iOS
  • 🖼️ Memory Mate product bug affecting custom background rendering
  • 🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)

That’s all for this week, friends! 🥳

We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!

If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!

Until next time, keep capturing those unforgettable moments. 📸✨

Cheers and sparkles,

Candy 🍬

Related articles

QuicPics Just Got Quicker! 🚀
QuicPics
October 27, 2023

QuicPics Just Got Quicker! 🚀

2
 minutes read
Hey, photo fanatics!

Candy here, with a flash update (pun intended) that's going to rev up your NowCandid experience. Ready to capture the moment? 📸

Blink and You'll Miss It!


Using a Positive ID Workflow like Type & Take, Scanner ID, or Name Lookup? You're in for a treat! QuicPics images are now zooming to individuals at warp speed. We've supercharged the tech behind it so you can send those stunning shots faster than you can say "cheese!"

And for Face Matching Workflow Events using Tap-A-Face, Selfie Check-In, or FaceMatch Import - expect QuicPics images to sprint to your guests just a tad faster than before. Maybe not light-speed like our Positive ID pals, but definitely faster!

Sweet Savings Alert! 🍬


Did you catch our little tweak from last month? The fee for each uploaded image when using QuicPics dipped to just $0.20, down from $0.31. Savings, speed, and sensational images? Talk about a picture-perfect combo!

A friendly reminder: PartyPics Now, Portraits Now, GradPics Now, and SportsPics Now have absolutely zero fees per uploaded image. QuicPics is the only NowCandid Program that has any sort of fees!

Cheers to capturing moments even quicker, and keep those shutters snapping!

Stay snazzy,

Candy 🍭💜📷

Important Update! Apple iOS 1.0.8
Feature Updates
October 26, 2023

Important Update! Apple iOS 1.0.8

5
 minutes read
Hey there, NowCandid users!

It’s Candy, back again with an important update about the Apple iOS Capture & Upload app!

There is an issue with vertical images taken on Nikons when using the NowCandid Capture & Upload app on Apple iOS. The images do not rotate to appear vertical properly on the retail site!

To fix this issue, install version 1.0.8, now available on the iOS App Store.

Moving on!

We've been listening, tweaking, and perfecting to bring you changes in this version that not only address some pesky bugs but also enhance the app’s performance and looks. Here’s the lowdown:

📸 Bigger and Better Preview

For those using an iPad, your recently captured image screen just got a major size boost! You can now view your recent masterpieces in even bigger glory.

📷 Camera Loading Tips

Waiting can be a drag, right? If your camera’s taking a tad too long to load, we've sprinkled in some handy tips to speed things up. Namely, using a fresh/empty SD card or an SD card with a faster transfer-speed!

🔍 From Image to Folder

Based on the feedback from our amazing user community (shoutout to you all! 🌟), we changed "Open Image" button in the image gallery to "Open Folder". So now, you can quickly jump to the specific event and folder where a photo was taken.

🚀 Performance Boost!

Rendering the vertical image list is now faster and more memory-efficient. Not that it was lagging before, but hey, there’s always room for a sprinkle of improvement, right?

🛠 Fixes Galore!

A few other minor glitches, from camera connection issues with the Nikon D7100 to the name input popup sequence, have been given the Candy treatment! They're all fixed up.

🎨 Juicier Colors

Your app visuals and captured images are about to pop with vibrancy! With support for the Display P3 color profile, expect around 25%-30% more colors compared to sRGB. Prepare for a visual feast!

🔍 iPad Interface Lift

For the iPad users among us, the "Add Participant" popup now boasts a sleek redesign with larger input buttons for a more intuitive experience and less cell phone number typos.

🔄 And, of course, The Big Rotation Fix!

Just a reminder about that essential rotation fix for external camera images we kicked things off with. Yup, it's that important!

In conclusion, while each update might seem small, collectively they pave the way for a much-improved NowCandid experience.

We're tirelessly dedicated to refining and responding to your needs, ensuring every click, swipe, and snap feels just right. Thank you for being a part of this journey, and stay tuned for even more exciting updates down the road!

Until next time, keep those cameras clicking and the feedback rolling! 📷✨

- Candy 🍬

Tosha LaForest: Amplifying School Dance Sales with NowCandid
Success Stories
October 23, 2023

Tosha LaForest: Amplifying School Dance Sales with NowCandid

7
 minutes read

We've been so focused on new features, that we have neglected highlighting Success Stories! Let's fix that...

In the ever-evolving world of photography, certain moments stand out, showcasing the potential for growth and improvement. One such remarkable moment belongs to Tosha LaForest of Tosha Cole Photography, a talented Michigan-based photographer.

Tosha LaForest of Tosha Cole Photography

From Usual to Unprecedented


Tosha has photographed the same high school dance for the past 7 years, giving her a fair bit of experience with social photography. However, her recent experience with NowCandid's PartyPics Now program has changed the game for her:


"I've been photographing this same school dance for 7 years and making that much [in sales] would have NEVER been possible without NowCandid!" Tosha excitedly shared. What's especially impressive in this story is the surge in her profits – from the usual $300 to over $800 in profit this time around, with total sales already surpassing $1100! Meaning, she has almost tripled her usual sales. Nice job, Tosha!

Strategies and Selections

Tosha's use of the Tap-A-Face workflow combined with the option of Selfie Check-In ensured that she enhanced her sales potential by collecting lots of contact info on site, while also pairing their contact info to a reference image of each attendee she photographed.

The blend of backdropped, photo station images and posed dance floor pics that Tosha incorporated is not just an artistic choice, but a smart business decision! Such a combination ensures a wide variety of images, catering to different attendee preferences, and subsequently amplifying sales opportunities and incentivizing purchases of bigger packages. More poses and more images will always lead to more sales!

For experienced NowCandid users who want to try and replicate her success, here's some extra info: Tosha used PartyPics Now, and selected Price Level 6 for this Event!


Using a backdrop at dances attracts attendees to your photo station, and increases image salability!


Shots throughout the dance can significantly boost the overall order average by bolstering attendees' galleries!


Looking Ahead: The Future is Bright!

Tosha's future plans? They're simple yet ambitious. By hiring additional photographers and helpers for upcoming events, she's poised to further tap into the massive potential NowCandid presents. Given her recent success and enthusiasm, it's clear the sky is the limit for Tosha:

"Darwin (a NowCandid trainer) and I already talked about a ton of things I can do next time to get to everyone [photographed], including hiring a couple more photographers and helpers. It's definitely worth it! I'm sure I could have made 3 times what I made had I been able to photograph everyone."

We're looking forward to seeing how things progress for you, Tosha! Thanks for using NowCandid.

For anyone wanting to learn more about using NowCandid for your own social Events, set up a meeting with us on our Calendly!

+ Click here to view our Calendly page to schedule NowCandid Training +

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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