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Candy’s Weekly Recap: Introducing 'Find Me' Portal, Retouching for Downloads & More!

Candy’s Weekly Recap:  Introducing 'Find Me' Portal, Retouching for Downloads & More!

Hello, my fabulous photographer friends!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap! 🌟

We've been hard at work enhancing your NowCandid experience, and I've got all the details right here. Let's dive in! 🏊‍♀️

1. Introducing the New NowCandid "Find Me" Portal! 🔍

We're thrilled to unveil our brand-new "Find Me" portal!

  • Effortless Access: End users can now enter their cell phone number or email address and receive a link sent directly to them.
  • All Galleries in One Place: This link will show every NowCandid personal gallery tied to their contact information.
  • Secure and Private: Rest assured, galleries aren't searchable by others. The link is sent directly to the user, ensuring privacy through this verification step. 😄
  • A direct link to the new "Find Me" Portal can be found here: https://www.quic.pics/find-me

Make it easier than ever for your clients to find their photos!

2. Retouching Now Available for Personal Gallery Downloads! 💄

Great news! Retouching can now be applied to Personal Gallery Download products.

  • Enhanced Offerings: Provide your clients with beautifully retouched images, even in their full gallery downloads.
  • Updated Retail Site: We've removed previous disclaimers, so customers know they can expect top-notch quality in every download.

Add that extra touch of magic to your clients' memories!

3. New Image Timeline Chart in Manage Images 🕰️

Visualize your event like never before with our Image Timeline Chart!

  • Accessible via Manage Images: Find it within any of your event's folders.
  • Insights at a Glance: See when images were taken, identify peak activity times, and spot any lulls.
  • Candy's Quick Summary: I'll even provide a brief overview to help you interpret the data.

Optimize your shooting schedule and make the most of every event!

4. Metadata Preservation in Web Dashboard 🗂️

We've made an important update regarding image metadata:

  • No More Stripping: The web dashboard no longer removes metadata from images.
  • Full Information: When you download images from the dashboard, all metadata is retained.
  • Future Features: This change sets the stage for more exciting features down the line.

Keep all your valuable image information intact!

5. Enhanced Selfie Check-In for SportsPics and GradPics 🤳

We've improved the Selfie Check-In experience for your participants:

  • Additional Contact Always Visible: The "Additional Contact" field now appears at all times.
    • Why It Matters: It's helpful for gathering parent or additional contact information.
  • Camera Roll Uploads for SportsPics: Participants can now upload an image from their camera roll as an alternative to taking a selfie.
    • Perfect For: Parents can easily check in using a photo of their child.

Simplify the check-in process and collect essential info effortlessly!

6. Introducing Web Traffic Metrics 📈

Gain deeper insights with our new Web Traffic metrics!

  • Event-Level Views: Access this data from the Marketing page within any of your events.
  • Participant Details: See whether a participant's gallery has been opened and how many times.
  • Conversion Rate Analysis: Compare web traffic to orders placed to gauge your conversion rate.
  • Informed Decisions: Use this information to decide if you need to adjust pricing.

Note: Web traffic tracking started on November 14. Visits before this date were not recorded.

7. All Reference Images Now Visible for Merged Participants 🖼️

We've made a helpful tweak for managing participant data:

  • Merged Participants: If participants merge by having the same phone number, you'll now see all their reference images on their details page.
  • Comprehensive View: This provides a complete picture of the participant's images, not just the first one.

Manage your participant data with greater clarity!

8. New Champion Plaque Product Added 🏆

We're excited to introduce the Champion Plaque to our product lineup!

  • Perfect for Sports Tournaments: Designed for medal winners to mount their medals onto the plaque.
  • Personalization Options: Add photos, names, and event details for a cherished keepsake.

Offer your clients a unique way to celebrate their victories!

9. Quick Download for Participant Images ⬇️

We've added a handy new feature to the participant details screen:

  • Download Icon: Allows you to simultaneously download all of a participant's matched images.
  • Time Saver: No more downloading images one by one.

Efficiently access participant images when you need them!

We're always here to support you!

So please, feel free to share your feedback or questions.

Thank you for being an essential part of the NowCandid community. Keep capturing those unforgettable moments and creating smiles! 📸😊

Cheers and sparkles,

Candy 🍬

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Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭
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Weekly Recap: Capture App 4.21 OTA, New Dashboard Filters & Helpful Fixes 📲🧭

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Hey photo friends! 👋

Here’s what’s new this week! Changes focused on faster updates, more filters, and a handful of useful fixes.

📱 Capture & Upload App (iOS) — Version 4.21

  • 🚀 Over-the-Air (OTA) updates: Most app updates no longer require the App Store. Updates download in the background and install on app restart/launch—no interruptions during Events. You can also manually check via Resources → “Check for updates” (tap the (i) button).
  • 📶 See your Wi-Fi name: The current network name now shows on the Web Weaver item in Resources.
  • Faster, lighter uploads: Additional memory and performance improvements when uploading image files.

Smaller iOS app changes

  • 🖨️ AirPrint prompt returns if a printer isn’t available (avoids an iOS security hiccup).
  • 🌐 Web Weaver manual toggle fixed.
  • 🔎 Image preview UI fixed when switching after zoom/pan.
  • 🧾 Name Lookup now populates correctly on first launch.
  • 🖼️ QuicPortraits icon color updated in Event select (those icons are single-color).
  • 🗂️ Block log-ins to flagged TKO folders (e.g., if you flagged “a”, you can’t log into “ac”).
  • ↔️ Horizontal zoom issue on iPhone resolved.

FYI on versions: The App Store shows 4.21; the current OTA version is 4.21.3. We’ve already shipped three OTAs this week to help teams while they’re still on-site! Pretty cool, right?

🖥️ Dashboard

  • 👁️ Manage Images → Visibility filter: All / Visible only / Hidden only.
  • 🎯 Assign Images → New filters: Name order, Purchased only, Visibility.
  • 🔗 Events Report: Clicking an Event now opens its Event Details page.

Smaller dashboard changes

  • 📨 Email campaign guard: Prevents a campaign from starting if the only image is a group PhotoTag.
  • 📥 Inbox UI: On mobile, updated header; on desktop, the selected item area stays sticky while you scroll.
  • 🧰 Trader Card fixes: Two styles now say League (not LD), and one style’s production print now matches the retail render.
  • 🖼️ Art uploader validation: Shows an error if an image is under 100 px in width or height.
  • 😊 Retail face boxes aligned on very small desktop viewports.

That’s the update for the week!

Thanks for reading—and happy shooting!

Candy 🍬

Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️
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Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️

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Boo! 👻

Candy here with a trick-or-treat pail of useful updates: sticky, shareable filters, faster uploads, and clearer participant tools. You’ll keep context when you reload or share links—and move uploads along faster.

Let’s dig in!

🖥️ Dashboard Improvements

  • 🧲 Sticky, shareable filters
    Filters now live in the URL on Manage Images, Assign Images, Event List, and Participant List. Refresh or hit Back and your view stays put—and you can share filtered links with teammates or support.
  • 🚀 Faster image uploads
    The Image Upload page handles large batches more efficiently for quicker throughput.

🪄 Minor Dashboard Tweaks

  • 💳 QuicPics Upfront Pay editor is now available in QuicPortraits.
  • 🏷️ “Additional Contact” badge appears under a participant’s name for quick clarity.
  • 👥 Additional Contacts list on Participant Details, plus an Add option (when new campaigns are allowed).
  • ✉️ Marketing History filter: view All / Texts / Emails.

🧹 Dashboard Bug Fixes

  • 🧩 Positive ID code PDFs now show PhotoTags for merged participants even when they weren’t the first registered.
  • 📏 2×5 Positive ID PDF layout fixed for long event titles.
  • 📄 2×5 Positive ID PDF last-page spacing fixed when the page isn’t full of cards.

📲 Capture & Upload App

  • 🙅 Name Lookup no longer shows Additional Contacts (no app update needed—restart or re-log into the Event).

🛍️ Misc Changes

  • ⚖️ Retail “weight” caption limit increased to 7 characters (up from 3, for products like trader cards).

🛠️ Misc Fixes

  • 🔁 QuicPics won’t double-text the same image if someone was registered twice in the same send batch.
  • 🔃 Manage Images “uploaded first/last” filter direction corrected.
  • 📪 Fixed an unsubscribe edge case when a gallery is entirely cutouts and all original JPEGs are not visible.

That’s the update!

Happy Halloween—and good shooting! 🎃


Candy 🍬

Weekly Recap: Even Stronger Image Privacy & UI Polish 🔒🧰
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Weekly Recap: Even Stronger Image Privacy & UI Polish 🔒🧰

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Hey photo friends! 👋


This week we further tightened subject image provacy, and freshened up the UI across Dashboard and Retail.

Here’s what’s new:

📋 Dashboard

  • 🏷️ Clearer overlay labels: Event List & Event Details now show Banner or Full Frame thumbnails instead of a generic “graphic overlay” text label only.
  • 🧩 Overlay importer: Now a tidy 2-column layout instead of one at a time, to more quickly let you seek out a specific event's overlays to reuse.
  • 📥 Participant download sheet (big data friendly): Handles very large folder/frame totals without breaking.
  • 🧭 Smarter participant pic choice: If a participant was merged from multiple sources, the sheet now prioritizes the non–Roster record for their participant pic (instead of the silhouette).
  • 🖼️ Retail cover editor: See a preview of the cover photo on retail before saving (not just after).
  • 🔔 Auto-resume marketing alerts: If marketing has been paused too long, you’ll get an inbox + push when it auto-resumes (first Friday after 20 days).
  • 👤 Participant Details upgrades:
    • 🖼️ Higher-res non-BGR images & backgrounds
    • 💡 Lightbox UI and previews that match Manage Images
    • 🟠🟥🟩 Thicker status borders + bold assignment text
  • 🏷️ PhotoTags popup: New All / Assigned / Unassigned tabs for faster tagging.
  • 🧾 Merged participant awareness:
    • Order counts on Participant Details and Participant List now include merged participants
    • Marketing count shows which contact info each message went to
  • Performance wins:
    • Participant List scales better with hundreds or thousands of people
    • PhotoRosters FaceGroup list is snappier with large rosters
  • 🪟 Updated popups: Smoother UI with animated width/height changes.

🛍️ Retail

  • 🖥️ Small desktop fix: Layout issues resolved for some compact screens.
  • 🛡️ Harder to lift images: Retail page changes to defeat "allow right click" browser extensions to continue to try and protect images & privacy.

🔒 Image Privacy & Other Fixes

  • 🔒 Enhanced privacy on retail: Images are now even safer from link guessing or misuse while the experience stays the same.
  • Fewer auth requests: Both Dashboard and Retail make fewer calls when refocusing windows, resulting in improved performance!
  • 🧩 Private Download Gallery: BGR cutouts/backgrounds load correctly again.
  • 🔎 Search released images: Now supports BGR and hides not-visible images.
  • Clearer “active” events: Event List now shows “Live on Capture App” to indicate capture-ready status, as opposed to "Active" which caused confusion related to Face Matching.

That’s the scoop! 💫

Less friction, clearer signals, and stronger protection—so you can spend more time shooting and selling.

Keep being amazing,
Candy 🍬

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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