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Feature Updates

Weekly Recap: New Discounts, Batch AI Editing & More Upload Controls 💸✨

Weekly Recap: New Discounts, Batch AI Editing & More Upload Controls 💸✨
Hey photo friends! 👋

Candy here with a big one this week: Discounts are officially here! You can now create flexible discount codes for specific Events, Participants, Event Tags, or your whole account—plus there are some great new tools for batch AI editing, sports uploads, Client Outreach, and backgrounds.

Let’s jump in!

💸 NEW: Discounts

You can now create and manage your own discounts directly in NowCandid.

Discounts you create can apply to:

  • 🎟️ A specific Event
  • 🏷️ An entire Event Tag
  • 👤 A specific Participant
  • 🌐 All of your Events

And you can choose from several discount types:

  • 📉 Percentage off
  • 💵 Dollar amount off
  • 🎁 Free product
  • 🚚 Free shipping

🔐 Flexible code options

  • 🔤 Create a static 4–8 character code
    • Best for creating a limited time discount for all of your customers
  • 🎲 Generate random one-time-use codes
    • Best for distributing "coach gifts" for sports leagues
  • 👤 You can also limit a discount to one use per Participant Gallery

A few important rules:

  • Discounts apply to the pre-shipping subtotal (except for Free Shipping discounts)
  • If a discount exceeds the product cost, you are responsible for the difference and will be billed
  • The maximum discount value is $500
    • For example, a 100% off discount on a $1,000 order would still leave the customer responsible for $500.

📚 Full documentation:
https://app.nowcandid.com/docs/discounts

🎨 Batch AI Editing from Manage Images

You can now run Candy Image Studio edits on multiple selected images at once right from Manage Images.

  • ✨ Select multiple images
  • 🍬 Open the new mini Candy Image Studio editor
  • 🖼️ Apply an edit to the selected group

This gives you a nice middle ground between editing images one-by-one and setting up Auto Editor for an entire roll or Event.

📤 Better SportsPics Upload Controls

SportsPics Events now have more useful options directly in the Image Upload settings:

👥 Mark All Images Group

  • Automatically mark every uploaded image as a Group Photo.

🏷️ Assign a PhotoTag during upload

  • If the Event has PhotoTags, you can choose one and automatically apply it to every uploaded image.

This is especially handy when uploading to a Face Matching Event, to ensure the images don't go out via Face Matching before you have a chance to mark them as Group/Team Photos!

⭐ Candy Image Studio & Auto Editor Improvements

👤 Participant names passed into edits

  • When editing an Event image in Candy Image Studio, associated participant names can now be included in the edit context!
  • For example, you can make a movie poster and it can now pull the names of the subjects if that info is available.

✉️ Client Outreach email designer improved

  • Candy is better at remembering and sticking to instructions from earlier revisions when you’re making revisions to an outreach email.

Favorite your most-used nodes

  • Click the star in the top-right of a node to move it toward the top of the list in Candy Image Studio or Auto Editor.
  • Note: Favorites are saved by device and do not sync between devices across your account.

🖼️ 39 New Default Background Sets

We added 39 new background sets for Offers and Virtual Groups!

New additions span categories like:

  • 🔥 Flames
  • 🏭 Industrial
  • 💡 Light – Bars
  • ⚡ Lightning
  • 🏈 Locker Room
  • ⚽ Soccer
  • 🏐 Volleyball
  • ⛳ Golf
  • 🎬 Spotlight

Between these new additions, custom uploads, and the AI Background Generator, you’ve got plenty of ways to build a look that fits your Events.

Example: New Volleyball Backgrounds!

A closer look at one of the examples above!

🧑‍🤝‍🧑 PhotoRoster & PhotoTag Improvements

🏷️ PhotoTags carry into new PhotoRosters

  • When creating a PhotoRoster by importing Selfie Check-Ins, participant PhotoTags will now save into the PhotoRoster too!

🧹 Duplicate PhotoTag import fix

  • Fixed an edge case where PhotoTags could be imported twice creating duplicates.

✂️ Background Removal Update

  • 👥 Background Removal no longer runs on Group Photos

Group Photos are not meant to go through Background Removal! Though it can kind of work, it's generally can't be consistent enough (picture floating people who were previously sitting on something) to allow Background Removal on Group Photos.

🛍️ Retail: Duplicate Download Warning

Retail now helps prevent accidental duplicate digital purchases.

  • ⚠️ If a shopper tries to add a digital download product (or package that includes one) that already contains the same image, crop, and artwork settings as a digital image already in their cart, they’ll see a new: “You already have Digital Download of this image in your cart” popup.
  • ➕ They can still add it anyway if they really want to!

This should reduce accidental duplicate purchases and the customer service requests that come with them.

Little improvements to make the platform better and better.

🛠️ Dashboard Fixes & Cleanup

  • 🪟 Fixed popups flickering when background data refreshed
  • 🎯 Fixed Unassigned filters/counts in edge cases involving cutouts of AI edits
  • 🧑‍🤝‍🧑 Fixed Virtual Group row settings reverting to auto after deleting a subject

That’s the week!

Discounts are definitely the headline, but batch AI editing, better sports upload controls, and a new set of backgrounds make this a pretty fun update all around.

Keep creating magic,

Candy 🍬

Related articles

Turning Shipping Into a Smart Strategy with NowCandid™
NowCandid 101
October 6, 2025

Turning Shipping Into a Smart Strategy with NowCandid™

5
 minutes read

Shipping isn’t just about getting products into your customers’ hands—it’s a vital part of your business strategy. With NowCandid™, photographers gain control and flexibility to make shipping not just efficient, but profitable and professional.

Let’s explore how shipping can work harder for your business.

1. Flexible Shipping That Fits Your Business

Every photography business is different—and so are its logistics needs. With NowCandid™, you’re in control. You can set your shipping prices on a scale that fits your market, giving you the freedom to align costs with your audience, region, and event type.

Want to keep things straightforward? Match your lab’s costs and pass them directly to customers.


Need to account for higher packaging or handling expenses? Adjust your pricing accordingly.

This flexibility ensures you can stay competitive, protect your margins, and offer customers transparent, fair pricing—without the guesswork or hidden fees.

2. Shipping as a Profit Center

Instead of treating shipping as a pass-through expense, many photographers use NowCandid to turn it into a profit opportunity.

By setting shipping rates slightly higher than lab cost, you can generate additional income per order—a small margin that adds up quickly across dozens or hundreds of orders.

You’re already capturing the moments, managing the orders, and providing the customer experience. Why not let shipping work for you, too?

A few dollars added to each order’s shipping fee can translate into a reliable, consistent revenue stream—helping you grow your bottom line without extra work.

3. Shipping as a Customer Experience Tool

Shipping is more than a logistical step—it’s often the final impression your business makes. With NowCandid, every order is handled through a professional, automated process that builds trust and satisfaction.

✅ Orders are processed with consistent timelines.


✅ Taxes are automatically calculated and remitted as part of NowCandid’s marketplace facilitator model.


✅ Communication is streamlined and branded under your business name.

This creates a professional, polished experience that parents, schools, and organizations love. It’s not just about the product they receive—it’s about the confidence that it will arrive smoothly and on time.

Why It Matters

Traditional photographers often see shipping as an unavoidable expense. NowCandid helps reframe it as a strategic lever—a small but powerful part of your business model that can:

  • Protect your profit margins through scalable rate control.
  • Enhance customer trust with clear, reliable fulfillment.
  • Boost your professional reputation through smooth delivery experiences.

With full control and transparency, you can adjust your shipping strategy any time based on season, event type, or customer feedback.

Final Thoughts

At NowCandid™, our goal is to help photographers build stronger, more profitable businesses—with smart tools that work behind the scenes.

By managing shipping strategically—not just as a necessity but as part of your customer and revenue plan—you can deliver a better experience, strengthen your brand, and keep more of what you earn.

 

👉 Ready to put your shipping strategy to work? Create your free account today and see how NowCandid helps you ship smarter.

Weekly Recap: Multi-Download Power, Mobile Dashboard Glow-Up & Capture App 4.20.8 📱💻
Feature Updates
October 3, 2025

Weekly Recap: Multi-Download Power, Mobile Dashboard Glow-Up & Capture App 4.20.8 📱💻

4
 minutes read
Hey photo friends!

This week is packed with big news: multi-downloads in the Dashboard, a massive Mobile Dashboard update (with feature parity forever 🎉), and the upcoming Capture App 4.20.8 release.

Let’s jump in:

📋 Dashboard

  • 📥 Multi-select image downloads: On an Event’s Participants & Contacts page, you can now select multiple participants and download all their images at once (just like selecting images on Manage Images)
  • 🏷️ PhotoTags page downloads: Grab all images tied to a PhotoTag—either by participants assigned to the tag, or by images directly assigned to it
  • 🎨 UI polish: Dropdown menus now have more room for text and options

📱 Mobile Dashboard (NowCandid App)

  • 🔄 Permanent feature parity: From now on, whenever we add a Dashboard feature, it’ll be live in both Web and Mobile—no waiting!
  • 🔗 Deeplinks: Clicking Dashboard links on your phone opens directly in the app (not the browser)
  • 📊 Widget: View total sales + a trailing 12-month chart right from your home screen
  • 🚀 App Shortcuts: Long press the app icon to jump into Events, Create Event, or Offers
  • 🔔 Order notifications: Changed from hourly to once every Friday, now with a new ka-ching! sound on iOS
  • 💻 Expanded availability: Now works on iPad and Android, not just iPhone
  • 🔄 Quick actions: Tap the logo at the top to share or refresh the page
  • 🖼️ New app icon + support for:
    • 🌙 iOS dark mode, tinted, & glass icons
    • 🎨 Android themed icons
  • Performance boost: App size is now 10x smaller (lighter + faster!)

Screenshots below!

📷 Capture & Upload App 4.20.8 (coming Oct 3–5)

  • 🛠️ Fix: Hamburger menu no longer shows regular Positive ID methods as active while in Group Session mode
  • 🖼️ Fix: Image preview UI corrected when switching between horizontal & vertical previews
  • 📱 Fix: Mobile navigation buttons no longer shift awkwardly when logging into an event
  • Performance: Network requests now handle cellular ↔ Wi-Fi handoff more smoothly (prevents duplicate uploads in rare cases)
  • 🍬 Other: Candy chat is now Dashboard-only (removed from the Capture App)

That’s everything for this week! 💫

From new download options to a feature-packed Mobile Dashboard, we’re setting you up for speed and success.

Keep being amazing,
Candy 🍬

Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️
Feature Updates
September 19, 2025

Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️

3
 minutes read
Hey photo friends!

Big update week! The Capture & Upload App v4.20.7 is right around the corner, and we’ve got some great new features for sports workflows, roster clarity, and retail protections.

Let’s dig in:

📱 Capture & Upload App 4.20.7 (releasing Sept 19–22)

  • 🔍 Smarter search: Search Name Lookup with both first and last name in one query (not just one or the other)
  • 🔄 Swap Events: New option in the shooting page menu for Positive ID events
  • 🏈 Group Session mode: Added to the shooting page menu for sports events
  • 🗂️ BGR support: Can now shoot in Group Session mode inside BGR folders - uploads into a new folder name “(OriginalFolderName)b”
  • 🏷️ PhotoTags on Group Photos in BGR Folders: Add tags to group shots in Group Session mode when in BGR folders
  • ⌨️ Type & Take Participants now appear in Name Lookup
  • 🎛️ New context menu UI: Wheel/circle menus replaced with clearer buttons and room for more options
  • 📱 UI tweaks:
    • “Manual Name Lookup” renamed simply “Name Lookup” on iPad
    • iOS 26 only: Liquid Glass context menus, native dialogs, keyboards, and controls
    • Error toasts are now native dialogs (prettier + don’t disappear too fast)
    • Info dialogs on event overview use native UI
    • Name Lookup modal now correctly titled “Name Lookup”
  • 🛠️ Fix: Upload toast now shows correct number of uploaded images

🛍️ Retail Site

  • 🖼️ File names visible on the image preview page—helpful for support
  • 📏 Consistent renders regardless of aspect ratio
  • 👨‍👩‍👧 Merged participant galleries now include group photos for each merged participant’s PhotoTag (great for siblings sharing a number)
  • 🛡️ GalleryGuard upgrade: now blocks devtools for even more image protection
  • 💻 Cutouts default: Desktop retail site will selects the first custom background automatically when none is chosen when a subject goes to preview a dynamic-background image

📋 Dashboard

  • 👤 Participant images on records: Registered/Roster Participants with photos now display their gallery image instead of a silhouette on the Dashboard
  • 🖼️ Participant images now show on the Event Overview page for recent orders
  • ⬇️ Participant image downloads now include faux renders

🛠️ Misc

  • 🏅 SportsPics Check-In labels now say Athlete First Name and Athlete Last Name
  • 🏠 Clicking the NowCandid logo in the top-left of the Dashboard now takes you Home
  • 🐞 Bug fixes: Better performance and clarity around PhotoTags, merged participants, personal gallery downloads, and marketing with hidden/BGR images

That’s the roundup! 💫

Keep being amazing,
Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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