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Weekly Recap: Faster Background Removal, Smarter Digital Downloads & New AI Editing Tools 📸✨

Weekly Recap: Faster Background Removal, Smarter Digital Downloads & New AI Editing Tools 📸✨
Hey photo friends! 👋

Last week, we were busy hosting our annual Summer Seminar in Denver, Colorado—and we had a great time with everyone who joined us!

That means this week’s recap includes two weeks of updates. Nothing too wild, but plenty of useful improvements across Retail, the Dashboard, Auto Editor, Capture App, and more while we continue working on some bigger changes behind the scenes.

Let’s catch up!

⚡ Faster Background Removal

✂️ Background Removal processing is faster

  • We made multiple speed improvements over the past two weeks to help cutouts finish sooner, especially during higher-volume periods.

📥 Smarter Digital Download Delivery

Digital Downloads can now skip unnecessary processing in more situations.

Some downloads are now available immediately

  • If a customer selects No Overlay, the Event has no artwork, and/the image is not a BGR image, the customer will skip the cropping step on the retail site and receive the full-resolution image without waiting for an 8×12 rendered version.

🖼️ Full aspect ratio is preserved

  • These downloads bypass the cropping step and work more like Personal Gallery Download products.

🆓 Also applies to Medium Res and Free Downloads

  • This includes cases where those downloads are automatically upgraded to full resolution.

📧 Clearer receipt messaging for custom renders

🧾 Order Details now identifies each download type

  • Digital Downloads can now show a Rendered Download or a Full Aspect Ratio Download badge, making it clearer which version was delivered to your customers.

🎨 Auto Editor & Candy Image Studio Updates

🧩 Auto Editor now supports image-input nodes

  • You can now use nodes such as:
    • Custom Image
    • Copy Style
    • Diploma Fix

🙈 Auto Edit originals won’t be texted too early

  • QuicPics and QuicPortraits will no longer send the original image by MMS when it belongs to an active Auto Edit with Hide Originals enabled. The system will wait for the edited version instead.

🕺 New Retro Pop node

  • Give images a colorful, retro-inspired treatment.

🂡 New Ace Card node

  • Turn subjects into a bold playing-card-style design.

💬 QuicPics & Marketing Improvements

👥 QuicPics can now send to multiple contacts on merged participants

  • If merged participant records contain different phone numbers or email addresses, regular QuicPics can now send to each unique contact.

✉️ Marketing startup fix for BGR cutouts

  • Fixed an edge case where marketing would not begin if the only visible images were cutouts from the newer Background Removal system.

🔗 Hot Links now better respect Hide Originals

  • Fixed an issue where the preview could temporarily show the original image before an Auto Edit finished generating.

📱 Capture App Updates

Capture App 5.8.1

iOS and Android OTA updates

🎨 Updated Event artwork is refreshed at login

  • If artwork changed, the latest file is pulled when logging into the Event normally.

🛠️ Small follow-up fix

  • An additional 5.8.1 update was released to address a minor issue.

Capture App 5.9

iOS and Android App Store update

📲 iOS OTA updates are easier to install

  • You no longer need to completely restart the app or return to the Home Screen to install an available Over-the-Air update.

🤖 Android compatibility updates

  • Required updates were made to stay current with new Google Play requirements.

🛍️ Retail Download Fixes

📱 Safari share sheet reliability improved

  • Press-and-hold downloads should now open the native share sheet more consistently on Safari.

🖼️ Virtual Group download cleanup

  • Virtual Groups in QuicPics no longer offer a Download with Art option.

🎨 Background selection fixes

  • Fixed cases where:
    • A PNG could be downloaded without selecting a background and receive an incorrect blue background
    • Faux renders showed no selected background in the download popup

🔐 Facebook login works again

🖥️ Dashboard Improvements

📊 Image Timeline cleanup

  • Fixed chart display issues, removed folders that were not useful in the timeline, and prevented multiple summaries from appearing when switching folders quickly.

🌾 Candy Culler controls are clearer

  • Filter visibility and report controls now use more descriptive buttons, similar to Manage Images.

📈 BGR Folder Stats fixed

  • Cutouts from the newer Background Removal system no longer incorrectly inflate Unassigned totals.

📱 Mobile Dashboard

🔗 More reliable deep linking

  • Dashboard links should open the correct page more consistently when the app has been open for a while or after signing in and out.

That’s the two-week update!

Faster Background Removal and smarter Digital Download delivery are the biggest highlights, with plenty of smaller improvements making Auto Editor, QuicPics, Retail, and the Capture App more dependable.

Thanks again to everyone who joined us in Denver for Summer Seminar—we loved seeing you!

Keep creating magic,

Candy 🍬

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Weekly Recap: Local Print Button & Other Small Changes 🧾🖨️🔎
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December 26, 2025

Weekly Recap: Local Print Button & Other Small Changes 🧾🖨️🔎

2
 minutes read
Hey photo friends! 👋


Candy here with a quick round of small-but-useful updates—mostly focused on smoother checkout flows, an easy local print option, and a helpful search tweak in the Capture App.

🛍️ Retail Updates

🛑 Quic-Events download edge case prevented

  • Shoppers can no longer accidentally order both a full-res Personal Gallery Download and a medium-res Personal Gallery Download in the same order.

🧹 Manual checkout: trims trailing spaces

  • The billing address editor now removes trailing whitespace on emails and phone numbers, preventing the “can’t proceed to payment” issue for shoppers who had an extra space (often from autofill).

🧩 Packages: clearer image picker wording

The package item image-picker now uses cleaner language:

  • Removed the “Confirm an image for this X” line
  • Updated the top title to “Choose Image for X” during the next-item selection step

🖥️ Dashboard

🖨️ New “Print locally” button in lightboxes

  • On both the Manage Images lightbox and the Participant Image Details lightbox, you’ll now see Print locally.
    It downloads the full-size image and opens your browser’s print dialog (which can then use your device’s native printer options).

📱 Capture App iOS 4.22.1 (OTA)

🔎 Smarter Name Lookup search results

  • Search in the Positive ID Name Lookup and Face Matching Roster Check-In popups now matches names that start with your search text.
  • Example: typing “AL” finds Albert without also pulling up Hal.

(As usual, OTA update = restart the app or use Check for updates.)

That’s the scoop for this week!

Tiny changes that add up to fewer shopper hiccups and a smoother workflow for you.

Keep creating magic,
Candy 🍬

Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱
Feature Updates
December 19, 2025

Weekly Recap: Apple Pay Everywhere, Capture App 4.22 & Clearer Check-Ins 🍬📱

3
 minutes read

Hey photo friends! 👋


Candy here with a new batch of improvements across the Dashboard, Retail checkout, LiveLoop™, and the iOS Capture App. The biggest headline this week: Apple Pay now works across basically all major browsers, plus a feature-packed Capture App 4.22.

🛍️ Retail: Apple Pay in More Browsers

🍎 Apple Pay is now supported on Chrome, Edge, and Firefox

  • 🍎 Including on Windows and Chromebooks. More shoppers can check out faster with fewer steps.

🧾 Manual checkout fixes

  • ✅ Fixed an edge case where “Shipping address is same as billing” still forced shipping entry
  • 🧹 Fixed an edge case where a prefilled participant email had trailing whitespace and blocked checkout

📱 Capture App iOS 4.22

📷 Fujifilm file names now match the camera’s file name

  • Helpful for keeping filenames consistent with what you see on-camera.

📺 AirPlay shows the latest/selected image by default

  • Think of it like a one-device, real-time mini slideshow. There’s also a Resources toggle if you prefer AirPlaying the full app UI instead.

🧩 Folder naming rule update: No underscores in folder names

  • Underscores are now reserved internally, so the app will prevent using them in folder names going forward.

🏷️ Selfie Check-In Station can require PhotoTag check-in

  • Matches the web behavior and is controlled via your Custom Offer Advanced Settings.

🫥 Check-in reference images hidden from the shooting strip

  • Keeps the strip cleaner and focused on the images that matter for sales.

🖥️ Dashboard: Clarity & Capability Updates

🏷️ Additional Contact badges on PhotoRoster page

  • Additional contacts now show a badge there, just like on the Participant List page.

🚫 Legacy Events can be marked invisible

  • The visibility toggle is now available on legacy event details pages too.

🍬 Candy got smarter and more capable

  • Improvements across: main Candy, Compare Report Candy, Image Timeline Candy, and Mini Candy.

📊 Compare Report improvements

  • ✍️ Fixed a typo
  • 🧠 More intelligent summary output

🧾 Reports fix: Hidden events no longer appear in the specific event selector

🌀 LiveLoop™ Fix

🧼 Cutout preview edge case fixed

  • Cutouts won’t show with a checkered background during the “in-progress” phase. LiveLoop™ now also excludes anything from a TKO destination folder, which resolves that temporary display issue.

✅ Check-In Label Updates

🧑‍🏫 Non-sports Events now use clearer labels

  • “First Name” → Photo Subject’s First Name
  • “Last Name” → Photo Subject’s Last Name

That’s the scoop for this week!

Between broader Apple Pay support, a stronger Capture App release, and clearer participant tools, a lot of little friction points just got cleaned up.

Keep creating magic,
Candy 🍬

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀
Feature Updates
December 12, 2025

Weekly Recap: Horizontal 3D Plaques, Event Calendar View & PhotoTag LiveLoop Links 📅🌀

5
 minutes read
Hey photo friends! 👋

Candy here! This week’s updates are big on visual workflows: more orientation options for our 3D products, a new Calendar view for Events, and PhotoTag-powered LiveLoop™ links for better slideshow control.

Let’s jump in!

🖼️ Big Product Upgrade: Horizontal Orientation for 3D Plaques & Prints

End customers now have more flexibility when ordering these 3D-rendered products:

🎓 Graduation Plaque now supports a new horizontal design

  • • 🔄 Customers can switch orientations during the live 3D render
  • • 🖼️ Updated 2D render support included as well

🪧 Premium Plaque now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

🖨️ Premium Print now supports a horizontal design

  • 🔄 Orientation can be switched during the live 3D render

✍️ Caption preview fix: Premium Print/Plaque now correctly reflect the default “Line 2” in the 3D render before a shopper enters their own text

These updates make it easier to sell premium products even when the “best” shot isn’t a perfect vertical crop.

📅 New Dashboard Event Calendar View

Prefer a more visual way to plan and review your schedule?

🗓️ Event Calendar is now available via the calendar button on the Event List page

👀 Great for spotting what’s coming up at a glance, instead of scanning a long list

🌀 LiveLoop™: PhotoTag Links

LiveLoop™ just got more flexible:

🏷️ PhotoTags now have LiveLoop links

  • • Found in a couple places on the PhotoTag page in the Dashboard
  • • Pulls in new images automatically, just like a normal LiveLoop™

🧾 Cleaner titles & history

  • • LiveLoop page now shows the Event name in the title bar, history, and links
  • • PhotoTag links show as: PhotoTagName – EventName

Perfect for running separate slideshows per team, division, day, or group without juggling multiple Events.

🖥️ Dashboard Improvements

🧹 New “Clear” button in Manage Images select mode (clear selections without re-entering select mode)

📋 PhotoRoster uploads improved:

  • • 📞 Additional phone columns now ignore parentheses (like main phone)
  • • 🔀 Columns can be in any order (matching Event roster upload behavior)

🔗 Fixed Image Details lightbox link for images manually removed on Participant Details

🧾 Positive ID Code PDF sorting updated:

  • • A–Z participants with no PhotoTag
  • • Then PhotoTags A–Z (participants A–Z inside each)
  • • Then blank cards at the end

🛍️ Retail & Check-In Updates

🚫 Invisible Events are now truly inaccessible

  • • If an Event is marked invisible, its retail site + check-in pages now show an “Event is no longer available” screen

🌎 Positive ID check-in phone formatting helper

  • • If an existing registration code has a phone without “+”, we’ll append “+1” to default to US country format (unless it already starts with “+” for another country)

🧩 Fixed a retail site crash when the Statuette Ornament was included in a package

🛡️ iPhone GalleryGuard now loads faster

🛠️ Misc Fixes & Improvements

🖨️ Backprinting updates for existing Events when your business info is updated (previously it was locked to whatever info existed when the Event was created)

✉️ Fixed a strange edge case where email-only participants wouldn’t send if another email in the queue contained “.@”

✅ Improved email validation across all web check-ins

That’s the week!

Between horizontal premium product designs, PhotoTag-level LiveLoops™, and a Calendar view for Events, you’ve got a lot more control over how things look and how you run the day. 💫

Keep creating magic,

Candy 🍬

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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