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Weekly Recap: Better Background Removal, Easier Mobile Downloads & Capture App 5.10 ✂️📱

Weekly Recap: Better Background Removal, Easier Mobile Downloads & Capture App 5.10 ✂️📱
Hey photo friends! 👋

Candy here with another weekly recap! This week’s biggest improvements are in Background Removal, with better sports cutouts, and faster processing.

We’ve also made the mobile receipt download experience much easier, added a couple of helpful Capture App features, and cleaned up several Dashboard workflows.

✂️ Background Removal Keeps Getting Better

Background Removal got another round of quality and performance improvements this week:

Faster processing

  • BGR is now a bit quicker overall.

🏈 Better sports cutouts

  • Cutout quality has been improved, particularly for sports-related images.

📈 Continuous improvement system

  • We’ve also added a new system designed to help Background Removal continue improving over time as we further refine the process.

📱 Mobile Downloads Are Much Easier

The Web Receipt Download Page has been reworked on mobile to make getting images into your phone or sharing them much simpler.

🗂️ Info cards now use two columns

  • Just like desktop, which gets the actual image downloads closer to the top of the page.

📤 Download is now Share on mobile

  • Individual images now show Share instead of Download and open your device’s native share sheet.
  • That makes it easier to save an image to your Photos app, text it to someone, or send it directly into another app.

🖼️ Share All sends actual image files

  • The previous Download All option is now Share All on compatible mobile browsers.
  • Instead of creating one ZIP file, it attaches the images individually so you can more easily save the entire gallery to the Photos app (or send the images elsewhere).
  • If the browser can’t handle the share—for example, if there are too many images—it will automatically fall back to a ZIP like desktop.

📷 Capture App 5.10

iOS & Android App Store update — September 8

Two handy additions made their way into Capture App 5.10:

🔊 Audible scan confirmation

  • You’ll now hear a beep after successfully scanning a card, making it easier to know immediately that the scan worked.
  • Should help you and your hired photographers better know when a Scan Card has been succesfully scanned when using the Scanner ID Workflow!

📸 “TAKE PHOTO” placeholder is back

  • The familiar image placeholder has returned to the shooting workflow.
  • Should help new users or hired photographers know when the app is ready to receive images!

🛍️ Retail Improvements

🖼️ Overlay now appears in the cropper

  • If a shopper selects an Event overlay, they can now see it while adjusting their crop.

📱 Larger overlay preview on mobile

  • The image shown during the “Would you like to use this Event’s overlay?” step is now bigger on mobile.

✉️ Better mobile email receipts

  • Receipt emails should now display more reliably in a mobile-friendly layout across mobile email clients.

🧩 Memory Mate fix

  • Fixed an edge case where TKO images couldn’t be selected as the primary image when the Memory Mate configurator was opened from a Group Photo.

🍎 iOS 26 layout cleanup

  • Fixed a small spacing issue on the overlay-selection screen when Safari is using bottom-positioned tabs.

🖥️ Dashboard Updates

🏷️ Event names are easier to keep track of

  • Desktop Event pages now prefix the Event name in the header.

👥 Cleaner merged-participant display

  • Tabbed-in merged participants now have a subtle curved line visually connecting them to the main participant.

📊 Marketing History traffic fix

  • Fixed some retail web traffic chart dates being displayed incorrectly because of timezone differences.

🖼️ Virtual Group image picker fix

  • Double-clicking a blank participant will continue opening the Image Picker correctly after a refresh.

🎨 “Overlay” renamed to “Foreground” in Virtual Group Builder

  • This helps distinguish Virtual Group foreground artwork from full-frame Event overlays.

📄 Easier Manage Images pagination

  • When you’re beyond page one, page controls now also appear above the images so you don’t have to scroll all the way down just to switch pages.

🪪 Clearer Positive ID activity logs

  • Image Details now correctly reports “Image Positive ID’d to X” rather than describing the action as Tap-A-Face or categorizing it as Face Matching.

That’s the week!

Better cutouts are the biggest story, but the new mobile sharing workflow should also make a noticeable difference for customers trying to get their photos from a receipt onto their phones.

Keep creating magic,

Candy 🍬

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Heflin had covered this Nursing College’s graduation in previous years, generating roughly $200 in sales each year. The sales had been so dismal the administrator would provide gas money to keep Bruce coming back. This year was a different story, Heflin has managed to increase his sales by roughly 1200% with the help of Grad Pics Now’s Selfie Check-In Workflow & automated marketing campaigns.

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1. Used Selfie Check-In to collect correct & current contact data

2. Sent automated marketing messages during the event

3. Bruce had about $200 in sales by the time he reached home an hour or so after the event (he didn't have to go back to the office!)

4. He used a mix of GPN Price Levels 1 & 3

5. He had a total profit margin of roughly 75% across the College’s ceremonies after accounting for the 85% margin for digital downloads.

6. We’re excited to see people discovering the effectiveness of Now Candid’s systems in action when executed properly with quality photography!

We recently caught up with Bruce to get a better idea of how he started incorporating Now Candid's tools into his existing photography business. Watch the video below to hear from Bruce.

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“We had a very successful Father/Daughter dance. The assistant principal was shocked at how organized and fast the pictures were this year. She also said that she didn't think dads would buy photos online. I told her that with my system, they will (this was our first year covering this event). Last year, dads had to pay with a paper order form, and many of them left the dance without taking photos because the line was so long. This year, we used Now Candid’s Party Pics Now, with Tap-A-Face. And when dads entered a phone number, we asked them to put mom's cell phone number in.” - Eric Miller

(screenshot of the event report taken before $2,100 was reached)
  • In one week, this event has done over $2,100 in sales and has ~$13.65 in sales per father’s face tapped.
  • Father/Daughter pairs were shot with a sparkling golden backdrop for most photos.
  • Price Level 11 (the most expensive PPN price level) was used for this event. Accounting for the 85% margin digital downloads and Price Level 11's 80% margin on physical products: Miller’s total profit margin was 82% of all sales and shipping.
  • No additional fees, charges, or unexpected costs makes for easy and instant accounting, and funds were deposited to his account within the week

Overall, this event was a homerun for MillerFoto and a great example of how effective Now Candid’s systems can be when you shoot quality photography and book quality events.

Thanks for sharing, Eric!

NowCandid's Microsoft App: Out Now!
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New features you'll find in the app:

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  • Customizable App Passcode - ensures you are uploading directly to events in your account & is protected from other user's image uploads
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How to uninstall the previous version of the app:

If you have previous versions of the Party Pics® Now app or Now Candid app installed on your device, you will want to uninstall them. Make sure all data and images from any previous events have been transferred prior to uninstalling.

1. Navigate to "Add or remove programs"

2. Search for NowCandid to uninstall

    a. This can be done for "Party Pics Now" or SNAP as well

How to install the new version of the NowCandid app:

You can install the new app by going directly to the Microsoft App Store using this direct link: www.microsoft.com/store/apps. Alternatively,  you can find a link to the store on NowCandid.com/download (must be logged into account to access this page).

How to find your App Passcode to log in on the new tablet:

1. Log in to your account on NowCandid.com

2. Click on App Settings

3. Find or change your App Passcode

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text
How to customize formatting for each rich text

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