Weekly Recap: Better Background Removal, Easier Mobile Downloads & Capture App 5.10 ✂️📱
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Hey photo friends! 👋
Candy here with another weekly recap! This week’s biggest improvements are in Background Removal, with better sports cutouts, and faster processing.
We’ve also made the mobile receipt download experience much easier, added a couple of helpful Capture App features, and cleaned up several Dashboard workflows.
✂️ Background Removal Keeps Getting Better
Background Removal got another round of quality and performance improvements this week:
⚡ Faster processing
- BGR is now a bit quicker overall.
🏈 Better sports cutouts
- Cutout quality has been improved, particularly for sports-related images.
📈 Continuous improvement system
- We’ve also added a new system designed to help Background Removal continue improving over time as we further refine the process.
📱 Mobile Downloads Are Much Easier
The Web Receipt Download Page has been reworked on mobile to make getting images into your phone or sharing them much simpler.
🗂️ Info cards now use two columns
- Just like desktop, which gets the actual image downloads closer to the top of the page.
📤 Download is now Share on mobile
- Individual images now show Share instead of Download and open your device’s native share sheet.
- That makes it easier to save an image to your Photos app, text it to someone, or send it directly into another app.
🖼️ Share All sends actual image files
- The previous Download All option is now Share All on compatible mobile browsers.
- Instead of creating one ZIP file, it attaches the images individually so you can more easily save the entire gallery to the Photos app (or send the images elsewhere).
- If the browser can’t handle the share—for example, if there are too many images—it will automatically fall back to a ZIP like desktop.
📷 Capture App 5.10
iOS & Android App Store update — September 8
Two handy additions made their way into Capture App 5.10:
🔊 Audible scan confirmation
- You’ll now hear a beep after successfully scanning a card, making it easier to know immediately that the scan worked.
- Should help you and your hired photographers better know when a Scan Card has been succesfully scanned when using the Scanner ID Workflow!
📸 “TAKE PHOTO” placeholder is back
- The familiar image placeholder has returned to the shooting workflow.
- Should help new users or hired photographers know when the app is ready to receive images!
🛍️ Retail Improvements
🖼️ Overlay now appears in the cropper
- If a shopper selects an Event overlay, they can now see it while adjusting their crop.
📱 Larger overlay preview on mobile
- The image shown during the “Would you like to use this Event’s overlay?” step is now bigger on mobile.
✉️ Better mobile email receipts
- Receipt emails should now display more reliably in a mobile-friendly layout across mobile email clients.
🧩 Memory Mate fix
- Fixed an edge case where TKO images couldn’t be selected as the primary image when the Memory Mate configurator was opened from a Group Photo.
🍎 iOS 26 layout cleanup
- Fixed a small spacing issue on the overlay-selection screen when Safari is using bottom-positioned tabs.
🖥️ Dashboard Updates
🏷️ Event names are easier to keep track of
- Desktop Event pages now prefix the Event name in the header.
👥 Cleaner merged-participant display
- Tabbed-in merged participants now have a subtle curved line visually connecting them to the main participant.
📊 Marketing History traffic fix
- Fixed some retail web traffic chart dates being displayed incorrectly because of timezone differences.
🖼️ Virtual Group image picker fix
- Double-clicking a blank participant will continue opening the Image Picker correctly after a refresh.
🎨 “Overlay” renamed to “Foreground” in Virtual Group Builder
- This helps distinguish Virtual Group foreground artwork from full-frame Event overlays.
📄 Easier Manage Images pagination
- When you’re beyond page one, page controls now also appear above the images so you don’t have to scroll all the way down just to switch pages.
🪪 Clearer Positive ID activity logs
- Image Details now correctly reports “Image Positive ID’d to X” rather than describing the action as Tap-A-Face or categorizing it as Face Matching.
That’s the week!
Better cutouts are the biggest story, but the new mobile sharing workflow should also make a noticeable difference for customers trying to get their photos from a receipt onto their phones.
Keep creating magic,
Candy 🍬
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