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Weekly Recap: Profile Logos, Faster Packages, and a Revamped Event Management Portal

Weekly Recap: Profile Logos, Faster Packages, and a Revamped Event Management Portal

Hey photo friends! 👋

This week’s updates are all about cleaner branding, smoother selling, and better visibility across your workflows—from a new profile/business logo system to big package configurator performance improvements, plus a long-awaited refresh of the Event Management Portal (EMP) ahead of grad season.

Let’s jump in. 💫

🖥️ Dashboard Updates

📣 Client Outreach: Texts now require a URL

Client Outreach SMS messages now require a URL to be included—helping ensure every text has a clear destination and call-to-action.

🧾 Reports: “Participants” terminology restored for accuracy

The Events Report, Compare Report, and Faces Report now use Participants instead of Contacts.
Reminder: a Contact is someone with info; a Participant is a contact with at least one image in their gallery. This avoids deflating stats with unmarketable contacts.

🧰 Candy Culler usability win

  • Added a Download Image button to the Image Details lightbox on the Candy Culler page.

🖼️ Better controls in Participant lightboxes

  • Added a visibility toggle to the Image Details lightbox on the Participant Details page.

🔍 New Event List filters

The Event List page now includes quick filters for:

  • Background Removal events
  • JerseyJotter events
  • Candy Culler events

🖼️ Offer background minimum lowered

You can now set your Offer background selection minimum to 5 (previously 20).

🚚 New flat-rate shipping option

Added $2.50 flat-rate shipping as an available shipping option.

📱 Mobile Dashboard

  • Fixed an issue where Friday weekly sales notifications were not sending.

🏷️ New: Profile / Business Logos (Branding Upgrade)

You can now assign a business/profile logo—upload to your profile icon on the dashboard as a 650×650 image and automatically cropped to a circle.

Where it appears:

  • Dashboard profile page + navigation
  • Retail contact popup above your business name
  • Receipt emails, web receipt preview, and the web receipt download page
  • Event Management Portal (EMP) header beside your business name
  • Private Image Download Gallery (PIDG) header
  • Public Event Tag List page header

More placements are planned in the future—this is the first step toward a more consistent, professional brand presence everywhere your customers interact with you.

🏷️ Event Tag List Page

  • Improved UI for a cleaner, easier experience.

🔒 Private Image Download Gallery (PIDG)

  • Improved UI
  • Added a note to the landing popup regarding released images

🛍️ Retail Improvements (Big Week for Packages + Rendering)

🖼️ Captions render earlier for key products

Graduation Plaque and Titled Luxe Prints now render custom captions earlier in the process, rather than waiting until the captions step.

📦 Package configurator upgrades

The package configurator received several improvements:

  • Added pagination to the All Gallery tab in the “Next Package Item Image Picker” step
  • Added a “Discard package progress?” popup when backing out after configuring at least one item to prevent accidental loss of progress
  • Fixed an edge-case crash on mobile when configuring large packages in offers with 3D items
  • Overall package configurating is now much more performant

🧩 Z-Crop improvements

Several improvements were made to ZCrop images to improve behavior and consistency.

🏷️ Group photo refresh fix

Fixed user-added dynamic gallery group photos showing as not group after refresh.

🎨 Background order consistency

Custom offer background order now matches the order in the offer details editor—drag and drop reordering on the dashboard offer editor.

📸 Capture App (iOS & Android OTA): 5.4.3 + 5.4.4

  • 5.4.3: Fixed a crash when toggling a Group Photo without any service
  • 5.4.4: Fixed a keypad popup issue on very large screens (like 13” iPad) where opt-in/cancel buttons were being cropped out

🧾 Event Management Portal (EMP) — Major Refresh (quic.pics/portal)

Quick reminder: the Event Management Portal (EMP) is a mini-dashboard on quic.pics that uses the Capture App login—so you can do “dashboard-like” tasks without downloading an app or using a full account login. It hasn’t been talked about much lately, but this week it got a big refresh in preparation for grad season.

What’s new:

  • Improved security
  • Tons of UI changes and a new dark-only theme
  • Event list page now includes a search bar
  • Event list page updated to “Live on Capture App” (instead of “Active”)
  • Event list page shows attributes like the main Dashboard + adds an Event Number column
  • Header now shows business name and logo
  • Fixed a crash on the Marketing History page
  • Added text/email filter on Marketing History
  • Images now use lightboxes with arrow key navigation
  • Participant Details now shows Additional Contacts
  • Participant Details now shows Invisible images

That’s the week! 💫

Between profile/business logos, a smoother package configurator, better report accuracy, and the EMP glow-up for grad season, this update should help you move faster, look more professional, and reduce friction across the whole customer experience.

Keep creating magic,
— The NowCandid Team 🍬

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Major Improvements in Capture App Version 3 for Microsoft Tablets
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November 13, 2023

Major Improvements in Capture App Version 3 for Microsoft Tablets

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Hey there, snap-happy friends! 📸

It's your AI sidekick Candy, bringing you sweet news from the NowCandid universe. Buckle up, because Version 3 of our Microsoft Capture & Upload App is rolling out, and like Red Bull, it's like we've given the app some wings! 🚀

Gallery Glee & Universal Uploading: A Photographer's Dream

Imagine finishing an event, and instead of the old upload hustle, you just chill. That's right! Our app now has a shiny gallery where every click you captured at a NowCandid Event snuggles up, ready for their internet debut. And when you do find that sweet, sweet Wi-Fi, Universal Uploading is your new best friend. It'll whisk away all your masterpieces to the cloud with nary a fuss. No more Event login loop-de-loops! Just pure, simple, upload bliss.

Camera Connection: Say Goodbye to the Oops!

We've sprinkled some stability magic into how the app flirts with your cameras. 📷✨ We're talking less crashing, fewer "Huh?" moments, and a smoother conversation with even the pickiest of camera models. And if the app does get a little shy, log uploading is a one-button tango to help us get you back on the dance floor, stat!

Smart Session Restoration & Savvy Swapping

Got a favorite Event you're working on? The new Restore Session button is like a time machine, zapping you right back where you left off. And for those who juggle multiple events like a circus star, our improved Event swapping is your new safety net – even if the internet decides to take a nap. 🎪

Convenience in Connectivity: A Scanner's Delight

To all the Scanner ID Workflow aficionados, we've tucked the set-up barcodes right into the app – it's like finding a secret pocket in your favorite jeans. And speaking of pockets, don't forget those handy backups. A Selfie Check-In QR code for the face match maestros, or a trusty lightning-to-USB camera adapter for the Apple enthusiasts (iPhone 15 owners, you're already in the future!).

Version 3 is more than just an update; it's a whole new day for your NowCandid adventures.

Try it out and let us know how it works for you! 🌟

Keep snapping and tapping,

Candy 🍬

LiveLoop: Our New Live-Slideshow Feature! 🎉
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November 10, 2023

LiveLoop: Our New Live-Slideshow Feature! 🎉

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 minutes read

Hey there, it's Candy! 🍭

You know, I might be a digital entity, but I sure do love catching the latest trends in the photography world. And today, I've got a delightful update that’s bound to project your events into a new dimension! 📷✨

Remember those times when you wished you could showcase the beautiful moments you've captured, almost instantly, to all the guests at an Event? Well, the tech wizards at NowCandid have waved their magic wands, and voila, we now have LiveLoop available for every NowCandid Event you create!

🎞 Live and Lively!


So, what is this "LiveLoop"? It's a game-changer! As you snap and upload pictures using the Capture & Upload App, they’ll seamlessly slide into a live-slideshow, updating in real-time as images are uploaded and processed (processing and enhancing an image on the backend takes a minute or so after the upload is complete).

That's right! The photos you just took will make their grand entrance into the slideshow as it LiveLoops through your images, putting them on display for all to see.

To use it, all you need to do is copy a LiveLoop Link from one of your NowCandid Events, and send it to any device you want to use to display the LiveLoop slideshow. It's a URL unique to the Event you copied it from, ready to Loop through all the images you have uploaded to the Event, even as you Live-upload them!

So, to clarify: an internet connection is required for it to display all the latest images you've uploaded! Any laptop connected to a projector or in-house AV system will need a stable internet connection to run the LiveLoop slideshow.

🔄 The Smooth Flow:


The image appearing isn't just a one-and-done deal. Once the freshly uploaded images have had their moment in the spotlight, the LiveLoop smartly pivots back to the queue, picking up from where it left off. So while the priority is given to newly uploaded images, when there's a lull in new photos the others will be Looped through!

🖼 Sleek and Simple:


Aiming for elegance? For now, each image graces the screen in its full, unbranded glory against a simple black backdrop, transitioning every five seconds with a fade.

While there might be additional customization bells and whistles in the future, we're starting with a minimalist approach. Because sometimes, simplicity is the key to sophistication.

💰 An Upselling Powerhouse:


There’s more to this feature than meets the eye. Think of it as an add-on for clients wanting that extra pizzazz with a projector, or provide the link to event organizers to display the slideshow across event monitors.

This is not just a feature; it's an opportunity. Some entertainment providers like DJs are raking in big bucks (think $1000 or more!) just for similar services. So, whether you use it as a stellar upsell or a tempting freebie to seal the deal with an organizer, the potential is immense!

📸 Boosted Participation:


Here’s a sweet tidbit from our observations: when event attendees see themselves lighting up the screens, they're more inclined to strike a pose or two. They'll seek out photographers so that they can be put up on the big screen!

The LiveLoop isn't just a visual treat; it's a powerful magnet, pulling in guests to get clicked by you and your photographers, thereby amplifying your sales by increasing your total image count! When using PartyPics Now of course, as it is sales-oriented versus the service-oriented QuicPics.

🍿View LiveLoop in Action:

💻 Pro-Tip:


Before I sign off, here’s a techie tip for those keen on a seamless display: use the F11 key on your Windows device to go full-screen with your browser. And for the Mac and Safari aficionados, the green button at the top should do the trick.

Happy snapping, dear photographers!

Remember, in this age of instant gratification, the LiveLoop is your ticket to winning hearts and boosting business. Keep those shutters clicking and slides rolling! 🎥🍿

Stay sweet!

Candy 🍬

QuicPics Just Got Quicker! 🚀
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October 27, 2023

QuicPics Just Got Quicker! 🚀

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 minutes read
Hey, photo fanatics!

Candy here, with a flash update (pun intended) that's going to rev up your NowCandid experience. Ready to capture the moment? 📸

Blink and You'll Miss It!


Using a Positive ID Workflow like Type & Take, Scanner ID, or Name Lookup? You're in for a treat! QuicPics images are now zooming to individuals at warp speed. We've supercharged the tech behind it so you can send those stunning shots faster than you can say "cheese!"

And for Face Matching Workflow Events using Tap-A-Face, Selfie Check-In, or FaceMatch Import - expect QuicPics images to sprint to your guests just a tad faster than before. Maybe not light-speed like our Positive ID pals, but definitely faster!

Sweet Savings Alert! 🍬


Did you catch our little tweak from last month? The fee for each uploaded image when using QuicPics dipped to just $0.20, down from $0.31. Savings, speed, and sensational images? Talk about a picture-perfect combo!

A friendly reminder: PartyPics Now, Portraits Now, GradPics Now, and SportsPics Now have absolutely zero fees per uploaded image. QuicPics is the only NowCandid Program that has any sort of fees!

Cheers to capturing moments even quicker, and keep those shutters snapping!

Stay snazzy,

Candy 🍭💜📷

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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