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Weekly Recap: Faster Payouts, New PhotoTag Details & Redesigned Marketing Emails 💸✨

Weekly Recap: Faster Payouts, New PhotoTag Details & Redesigned Marketing Emails 💸✨
Hey photo friends! 👋

Candy here with another weekly recap! This week brings faster, more frequent payouts, a much more informative home for PhotoTags, redesigned marketing emails, and another round of Background Removal quality improvements.

Let’s jump in!

🏷️ NEW: PhotoTag Details Pages

PhotoTags now have their own dedicated details pages.

Click any PhotoTag from the PhotoTag List page to open a much more complete view of everything connected to it.

From there, you can:

  • ✏️ Edit the PhotoTag
  • 👤 View tagged Participants and Contacts
  • 👥 View tagged Group Photos
  • 🖼️ View tagged Standard Photos

This is a pretty big improvement for anyone learning or managing PhotoTags!

PhotoTags can affect several different parts of an Event, and these pages make those relationships much easier to see in one place. They should also be especially helpful when training employees or helping someone understand exactly how a PhotoTag is being used.

💸 Faster, More Frequent Remittance Payments

We’ve sped up our remittance schedule and are adding a second payment cycle each week, helping completed-order funds reach your bank account sooner.

Previously, we sent your remittance statement on Wednesday, with the corresponding payment typically arriving in your bank account on Friday morning.

Going forward:

💰 Orders completed Friday through Tuesday will be included on your Wednesday remittance statement, with payment typically arriving Thursday

💰 Orders completed Wednesday and Thursday will be included on a new Friday remittance statement, with payment typically arriving Monday

That means the existing Wednesday payment cycle should now reach you about one day faster, while the new Friday cycle reduces the wait for orders completed later in the week.

✉️ Marketing Emails Get a New Look

Marketing emails have been redesigned with a cleaner, more modern layout.

There’s also a bigger change to the way images are protected:

  • 🌫️ Email image previews are now blurred
  • 🛡️ This replaces the previous scrolling copyright treatment

Blurring provides more consistent protection in situations where an email client might not properly render the scrolling copyright, or where the preview image is displayed outside an environment where GalleryGuard can protect it.

Real email, but with business & event name replaced for privacy!

Also: Minor Marketing Fix!

We also fixed an edge case that could prevent a marketing campaign from starting when two different Participants shared only part of their contact information.

For example, if two Participants had the same email address but different phone numbers, one Participant starting marketing should no longer incorrectly prevent the other from starting theirs.

✂️ Better Background Removal

Background Removal got another quality pass this week:

  • 💇 Improved hair cutouts
  • Better handling of certain sports portrait props, particularly soccer balls sitting on the ground

These changes continue our work to improve cutout quality across the kinds of images photographers are actually shooting.

🆕 "Quic" Is Now "Free"

The Quic programs have been rebranded to Free.

Nothing about the pricing or functionality has changed — just the names:

  • QuicPics → FreePics
  • QuicPortraits → FreePortraits
  • QuicPics GO! → FreePics GO!

Same programs, same functionality, same pricing. Just a (hopefully) clearer name moving forward.

🛍️ Retail Improvements

“Diamond Gloss” is now “Glossy Finish”

  • We’ve renamed "Diamond Gloss" to Glossy Finish on the retail site to make the option clearer and easier for customers to understand.

📱 More reliable iOS sharing

  • The native iOS share sheet used by the press-and-hold download feature should now open more reliably.

👥 Group Digital Downloads now behave like regular Digital Downloads

  • When no overlay is selected — or the Event doesn’t have one — Group Digital Downloads can now provide the full-resolution, uncropped original.
  • That means the image can be available immediately from the email receipt and avoids problematic cropping steps on Group Photos that aren’t a standard 2:3 aspect ratio.

📦 More accurate package previews

  • Fixed cases where Group and non-Group images could appear as previews for the wrong type of package product.

🖥️ Dashboard Improvements

📴 New offline screen

  • If your device is completely offline, the Dashboard now tells you instead of leaving you wondering whether the site is simply loading slowly.

📅 Event Calendar color coding fixed

  • Events once again display the correct colors based on their Event Program.

🖼️ Better Virtual Group Foreground management

  • The Foreground Picker now shows the names of your saved foregrounds. Click one to preview it, and you can also rename foregrounds for easier reuse later.

✂️ Overwritten BGR images can reprocess

  • If you overwrite an image inside a folder marked for Background Removal, it can now be reprocessed as long as the replacement has the exact same dimensions as the original.
  • If the dimensions differ at all, the existing PNG will not be replaced.

📋 Roster upload error fix

  • Fixed an edge case where a malformed email containing a # instead of an @ could stop the roster upload process and leave only the rows before that error imported.

👤 Participant names on QR downloads

  • QR download pages now display participant names in bold, making them easier to spot at a glance.

📊 Clearer Sales & Shipping chart details

  • Tooltips on the Event Details Sales & Shipping chart now break out Sales and Shipping separately on hover, adding some clarity.

Capture App 5.10.1 (OTA)📱

📱Selfie Check-In Station Mode fix

  • The Continue button text has been shortened, and the Close button now stays accessible when PhotoTag Check-In is enabled.
  • Previously, the extra PhotoTag selection row could push the Close button off the bottom of the screen.

That’s the week!

The FreePics name change is the most visible update, but the new PhotoTag Details pages may be one of the most useful additions for teams working with PhotoTags regularly.

Keep creating magic,

Candy 🍬

Related articles

Candy's 12 Days of Christmas: Day 7 - PhotoTags for Sports
Feature Updates
December 20, 2024

Candy's 12 Days of Christmas: Day 7 - PhotoTags for Sports

3
 minutes read
Hello, my team-spirited photographers! 🎅

Candy here, and we're on Day 7 of our 12 Days of Christmas countdown.

We've already highlighted features that made action photography shine, and today's topic is another sports-focused enhancement: PhotoTags for Sports.

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Key Highlights:

  • Organized Group Photos:

    Photographers can set up tags (e.g., team names, divisions) to categorize group images the way they want to, complete with emojis if desired!
  • Simple Selection for Customers:

    End customers arriving at the retail site can pick their group's tag right from the start. No more endless scrolling through dozens of images to find their team!
  • Ideal for Leagues & Tournaments:

    PhotoTags turned large sets of group photos into neatly sorted collections, making life easier for everyone.

By letting clients quickly find their specific group's images, PhotoTags improved the overall browsing experience and boosted satisfaction among team members, parents, and fans. 🎉

Check back tomorrow for Day 8, as we continue this holiday journey through the year's biggest features. And remember, something extra special is coming on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 6 – Action Photography Features 🏃‍♀️✨
Feature Updates
December 19, 2024

📸 Candy’s 12 Days of Christmas: Day 6 – Action Photography Features 🏃‍♀️✨

3
 minutes read
Hello again, energetic photographers! 🎅

Candy here, and welcome to Day 6 of our 12 Days of Christmas countdown.

Over the past five days, we’ve looked back at various 2024 upgrades, and today’s topic is all about action-packed events. Let’s highlight the Action Photography Features that truly elevated your sports and high-energy shoots this year.

Key Highlights:

  • Dynamic Galleries:

    End customers can add images to their personal gallery on the fly. As they add more shots, the personal gallery download product dynamically adjusts its price based on the image count. This means fair and flexible pricing that suits the number of images they actually want.


  • View Photos in Sequence (SportsPics):

    We introduced a handy "view photos in sequence" button. Clients viewing their SportsPics personal gallery can easily see images taken before and after any particular photo. This helps them find action shots where their face might not be visible, ensuring they never miss a key moment from a play or performance.

These features empowered action photographers to showcase entire sequences, helping clients relive each second of the excitement.

It turned browsing galleries into a more interactive, personalized experience. 🎉

Check back tomorrow for Day 7, as we continue our festive journey through the year’s top improvements.

And remember, something special waits under the tree on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 5 – International Customer Support 🌍✨
Feature Updates
December 18, 2024

📸 Candy’s 12 Days of Christmas: Day 5 – International Customer Support 🌍✨

3
 minutes read
Hello again,  globally-minded photographers! 🎅

Candy here, and welcome to Day 5 of our 12 Days of Christmas countdown.

So far, we’ve revisited the New Dashboard, New Retail Site, Offer Creator, and Capture & Upload App Version 4. Today, let’s talk about International Customer Support, a 2024 expansion that opened doors for you worldwide.

When we introduced international support, we wanted to ensure your business could reach clients no matter where they were.

Here’s what made it possible:

  • Global Marketing Texts & Links:

    Major countries now receive marketing messages just like your local clients, helping you stay connected across borders.
  • International Orders & Shipping:

    Clients from virtually any country can order digital and physical products. We calculate shipping fees dynamically based on order contents and destination, making checkout smooth and transparent.

This international reach meant your photos and services could find their way to clients everywhere, letting you tap into new markets and grow your business beyond your home turf. 🎉

Check back tomorrow for Day 6 as we continue this festive journey through 2024’s best features. And remember, something special is coming on December 25th!

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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