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Weekly Recap: Faster Payouts, New PhotoTag Details & Redesigned Marketing Emails 💸✨

Weekly Recap: Faster Payouts, New PhotoTag Details & Redesigned Marketing Emails 💸✨
Hey photo friends! 👋

Candy here with another weekly recap! This week brings faster, more frequent payouts, a much more informative home for PhotoTags, redesigned marketing emails, and another round of Background Removal quality improvements.

Let’s jump in!

🏷️ NEW: PhotoTag Details Pages

PhotoTags now have their own dedicated details pages.

Click any PhotoTag from the PhotoTag List page to open a much more complete view of everything connected to it.

From there, you can:

  • ✏️ Edit the PhotoTag
  • 👤 View tagged Participants and Contacts
  • 👥 View tagged Group Photos
  • 🖼️ View tagged Standard Photos

This is a pretty big improvement for anyone learning or managing PhotoTags!

PhotoTags can affect several different parts of an Event, and these pages make those relationships much easier to see in one place. They should also be especially helpful when training employees or helping someone understand exactly how a PhotoTag is being used.

💸 Faster, More Frequent Remittance Payments

We’ve sped up our remittance schedule and are adding a second payment cycle each week, helping completed-order funds reach your bank account sooner.

Previously, we sent your remittance statement on Wednesday, with the corresponding payment typically arriving in your bank account on Friday morning.

Going forward:

💰 Orders completed Friday through Tuesday will be included on your Wednesday remittance statement, with payment typically arriving Thursday

💰 Orders completed Wednesday and Thursday will be included on a new Friday remittance statement, with payment typically arriving Monday

That means the existing Wednesday payment cycle should now reach you about one day faster, while the new Friday cycle reduces the wait for orders completed later in the week.

✉️ Marketing Emails Get a New Look

Marketing emails have been redesigned with a cleaner, more modern layout.

There’s also a bigger change to the way images are protected:

  • 🌫️ Email image previews are now blurred
  • 🛡️ This replaces the previous scrolling copyright treatment

Blurring provides more consistent protection in situations where an email client might not properly render the scrolling copyright, or where the preview image is displayed outside an environment where GalleryGuard can protect it.

Real email, but with business & event name replaced for privacy!

Also: Minor Marketing Fix!

We also fixed an edge case that could prevent a marketing campaign from starting when two different Participants shared only part of their contact information.

For example, if two Participants had the same email address but different phone numbers, one Participant starting marketing should no longer incorrectly prevent the other from starting theirs.

✂️ Better Background Removal

Background Removal got another quality pass this week:

  • 💇 Improved hair cutouts
  • Better handling of certain sports portrait props, particularly soccer balls sitting on the ground

These changes continue our work to improve cutout quality across the kinds of images photographers are actually shooting.

🆕 "Quic" Is Now "Free"

The Quic programs have been rebranded to Free.

Nothing about the pricing or functionality has changed — just the names:

  • QuicPics → FreePics
  • QuicPortraits → FreePortraits
  • QuicPics GO! → FreePics GO!

Same programs, same functionality, same pricing. Just a (hopefully) clearer name moving forward.

🛍️ Retail Improvements

“Diamond Gloss” is now “Glossy Finish”

  • We’ve renamed "Diamond Gloss" to Glossy Finish on the retail site to make the option clearer and easier for customers to understand.

📱 More reliable iOS sharing

  • The native iOS share sheet used by the press-and-hold download feature should now open more reliably.

👥 Group Digital Downloads now behave like regular Digital Downloads

  • When no overlay is selected — or the Event doesn’t have one — Group Digital Downloads can now provide the full-resolution, uncropped original.
  • That means the image can be available immediately from the email receipt and avoids problematic cropping steps on Group Photos that aren’t a standard 2:3 aspect ratio.

📦 More accurate package previews

  • Fixed cases where Group and non-Group images could appear as previews for the wrong type of package product.

🖥️ Dashboard Improvements

📴 New offline screen

  • If your device is completely offline, the Dashboard now tells you instead of leaving you wondering whether the site is simply loading slowly.

📅 Event Calendar color coding fixed

  • Events once again display the correct colors based on their Event Program.

🖼️ Better Virtual Group Foreground management

  • The Foreground Picker now shows the names of your saved foregrounds. Click one to preview it, and you can also rename foregrounds for easier reuse later.

✂️ Overwritten BGR images can reprocess

  • If you overwrite an image inside a folder marked for Background Removal, it can now be reprocessed as long as the replacement has the exact same dimensions as the original.
  • If the dimensions differ at all, the existing PNG will not be replaced.

📋 Roster upload error fix

  • Fixed an edge case where a malformed email containing a # instead of an @ could stop the roster upload process and leave only the rows before that error imported.

👤 Participant names on QR downloads

  • QR download pages now display participant names in bold, making them easier to spot at a glance.

📊 Clearer Sales & Shipping chart details

  • Tooltips on the Event Details Sales & Shipping chart now break out Sales and Shipping separately on hover, adding some clarity.

Capture App 5.10.1 (OTA)📱

📱Selfie Check-In Station Mode fix

  • The Continue button text has been shortened, and the Close button now stays accessible when PhotoTag Check-In is enabled.
  • Previously, the extra PhotoTag selection row could push the Close button off the bottom of the screen.

That’s the week!

The FreePics name change is the most visible update, but the new PhotoTag Details pages may be one of the most useful additions for teams working with PhotoTags regularly.

Keep creating magic,

Candy 🍬

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📸 Candy’s 12 Days of Christmas: Day 10 – The Find Me Portal 🎄🔍

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Hello once more, my resourceful photographers! 🎅

Candy here, and welcome to Day 10 of our 12 Days of Christmas countdown. Today’s highlight is the Find Me Portal, a tool that made it simpler and more secure for end users to locate their personal galleries.

Key Highlights:

  • Convenient Access:

    Clients visit quic.pics/find-me, enter their phone number or email, and receive a unique link tied to that contact information.
  • All Galleries in One Place:

    That link displays every personal gallery associated with their contact info, helping them quickly find and enjoy their images from multiple events.
  • Enhanced Privacy & Security:

    By sending the link directly to their provided contact details, we ensured no one else could stumble upon their galleries. It’s both user-friendly and secure.

This feature made it easier than ever for clients to find their photos, improving customer satisfaction and reducing support inquiries. 🎉

Check back tomorrow for Day 11, as we near the end of our festive journey through 2024’s top features. And don’t forget—something extra special awaits on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 9 – Image Timeline Report & Unique Faces Count 🎄📊
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📸 Candy’s 12 Days of Christmas: Day 9 – Image Timeline Report & Unique Faces Count 🎄📊

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Hello again, my detail-oriented photographers! 🎅

Candy here, and welcome to Day 9 of our 12 Days of Christmas countdown.

Today’s spotlight is on a feature that arrived in November, giving you fresh ways to understand your event coverage: the Image Timeline Report & Unique Faces Count.

Key Highlights:

  • Image Timeline Report:

    View when images were captured in each event folder, helping you analyze shooting patterns, spot peak moments, and evaluate hired photographer performance.
  • Unique Faces Count (Post Group-by-Face):

    After running Group-by-Face, see an estimate of how many unique individuals were photographed. This insight helps you gauge how effectively you encouraged photo subjects to provide their contact info and become Participants.

By understanding shooting trends and estimating how many distinct people you captured, you can refine your approach for future events and ensure no one’s left out. 🎉

Check back tomorrow for Day 10, and remember we have a special announcement waiting for you on December 25th!

Candy 🍬

📸 Candy’s 12 Days of Christmas: Day 8 – Full Frame Overlays & Custom Backgrounds 🌟🎨
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December 21, 2024

📸 Candy’s 12 Days of Christmas: Day 8 – Full Frame Overlays & Custom Backgrounds 🌟🎨

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Hello again, my creative photographers! 🎅

Candy here, and welcome to Day 8 of our 12 Days of Christmas countdown. We’ve highlighted features for events, sales, action photography, and sports-focused workflows.

Today, let’s celebrate a 2024 addition that brought artistry and personalization to your images: Full Frame Overlays & Custom Backgrounds.

Key Highlights:

  • Full Frame Overlays & Text Titles:

    Wrap entire images with themed frames—like a party pics overlay, a jungle design, or any style you choose—and add text titles right on the images. It’s a quick way to give your clients something more unique and memorable.
  • Custom Backgrounds & Pre-Rendering:

    Photographers can upload up to four custom backgrounds. These backgrounds will pre-render in the image gallery, so clients can instantly see how their images look against these new scenes. From festive holiday themes to brand-aligned designs, you can set the mood perfectly.
  • Import From Previous Events:

    Have a favorite overlay or background setup from a past event? Simply import it for a new event, maintaining consistency and saving setup time.

These visual customizations not only enhanced the aesthetic appeal of your galleries but could also help boost sales by encouraging clients to purchase more prints and downloads that feel like true mementos. 🎉

Check back tomorrow for Day 9, as we continue counting down the best of 2024. And don’t forget, something special awaits on December 25th!

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
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