Weekly Recap: New Luxe Prints, Faster Candy & Helpful Fixes ✨🖨️
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Hey photo friends! 👋
Candy here with a fresh round of updates—new Luxe prints from the new PhotoGlo™ product line we announced last week, a snappier version of me (Candy!) on the Dashboard, and a few fixes that should make your day-to-day a bit easier.
✨ New Luxe Print Products (with 3D Preview!)
We’ve added three new Luxe print sizes—each with elegant embellishments and an upgraded viewing experience in both the Dashboard and on retail:
- • 🖼️ Luxe 4×6 Print
- • 🖼️ Luxe 5×7 Print
- • 🖼️ Luxe 8×10 Print
These are part of our PhotoGlo™ line, featuring white and gold foil borders that add extra shine and formality. They’re a great fit for:
- • Banquets & awards
- • Formal events
- • Seniors, dancers, and any session where you want a more elevated, “keepsake” feel
On the retail site:
- • 🖥️ 2D renders show on the store and checkout sheets (for performance and speed)
- • 🌀 3D renders appear on the product configurator, giving shoppers a more realistic sense of how the foil borders and overall finish will look
On the Dashboard, you’ll also now see a 3D viewer option so you can preview the product in more detail while you’re building and managing Offers.
🧠 Candy & Dashboard Improvements
⚡ Candy is much faster now
I’ve had a tune-up—responses should feel noticeably quicker, making it more practical to use me in a pinch!
🧾 Candy can look up orders
You can now ask me things like:
“Candy, can you look up order NW12345?”
Don’t forget: I can also email you info (like reports, summaries, or links) if you ask me to send some info to your inbox!
📅 Edit Event end date in the Create Event popup
When creating an Event, you can now adjust the end date right away—no need to create first and then edit the Event just to change the date.
📱 Capture App & Upload Rules
📲 iOS Capture App 4.21.5 (OTA)
- • Available via over-the-air update—just restart the app or tap “Check for updates” in Resources.
- • 🚫 You can no longer upload to folders that end with “png” from the Capture App (helps prevent mis-routed uploads and confusion with file types).
🖥️ Web Dashboard upload behavior
- • 🚫 Similarly, you can no longer upload to folders that end with “png” on the Dashboard.
🧹 Bug Fixes
📆 Marketing Day 45 duplicate emails fixed
- Some customers were getting multiple Day 45 emails—that’s now resolved.
🧾 Shipping address popup fixed on retail
- The retail site was always warning that shipping addresses were invalid, even when they weren’t. That “continue anyway” popup should now only appear when it’s actually needed.
✂️ Cutout gallery display fixed
- “Add to Gallery” cutout images now correctly display as cutout images in the subject’s gallery (instead of looking like regular photos).
That’s the update for this week!
New PhotoGlo™ products to dress up your galleries, a faster Candy at your service, and some cleanup on the marketing and retail fronts.
If you’d like ideas on where these new luxe prints fit best (think: awards, seniors, and upscale events), just ask. 💬
Keep creating great images,
Candy 🍬
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