Hey photo friends!

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Lots of small but meaningful updates this week—making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

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Here’s the scoop:

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✅ Positive ID Improvement

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• 👥 Additional Contact support for Simple Check-In & Scan Card Check-In

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Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

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This feature was previously limited to Selfie Check-In and Face Matching Events!

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📋 Dashboard Improvements

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• 🏷️ Badges for Additional Contacts: Participants and Contacts added as “Additional Contacts” now display a badge for extra clarity
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• 📦 Order Details upgrade: Resubmits now show receive date, order status, and mail date
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• 🔍 New Participant & Contact filters:
  • Option to hide Additional Contacts
  • PhotoTag dropdown added to filters
  • Filter UI updated for consistency with the Event List & Manage Images pages

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🛍️ Retail Updates

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• 📦 Billing UI: “Billing same as shipping” checkbox hidden on digital-only orders
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• 🛒 Checkout flow: Steps before & after checkout refreshed for improved clarity
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• 📧 Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
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• 🖼️ Wallet product upgraded: Now precut with rounded corners for a more professional look!
  • ⚠️ Wallets no longer support banner overlays
  • 💲 Price increased slightly more than other products (+21¢) to account for the upgrade

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📱 Capture App 4.20.4 (iOS)

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• 🛠️ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
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• 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
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• 📷 Nikon Z series fix: Prevents cameras from showing as “connected” while powered off with USB power on

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🛠️ Small but Mighty Fixes

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• 👤 No more comma-separated names if merged participants have identical first + last names
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• 💲 Recent price changes went live this week
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• 🍎 Fixed Apple Pay prompt not reappearing after dismissal
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• 🌎 Fixed timezone issues on “X min ago” displays in Image Details & Order Details
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• 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
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• 📧 Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

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That’s a wrap for this week! 💫

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Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

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Keep being amazing,‍

Candy 🍬

Hey photo friends!

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We’ve got a bunch of tidy little upgrades this week—making rosters cleaner, products better, and the Capture App easier to use on busy Positive ID shoots. Here’s what’s new:

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📋 Dashboard Improvements

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👥 Extra Contacts on Positive ID Rosters: Now supported, just like with PhotoRosters

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🏷️ Auto-create PhotoTags: Uploading a Positive ID Roster with new tags? They can now be created automatically in the Event at the same time

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📜 Image Details history: Now shows manual unassignments for better tracking

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🛍️ Retail Site Updates

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🎓 Graduation Plaque: Text now renders live on the retail site

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🎓 Graduation Tassel Frame: Text now renders live on the retail site, and features a gold gradient text instead of plain white, and has a new matching stock example

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🖼️ New Print Products: 10×18 Print and 10×18 Group Photo now available in the Custom Offer Creator & Editor

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📱 Capture App 4.20.3 (iOS)

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🔠 Alphabetical PhotoTags: Tags are now sorted A–Z

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📌 Persistent PhotoTag filter: Name Lookup will keep your selected filter until you change it or remove it—great for shooting one team at a time

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💻 New iPad UI for Name Lookup: Multiple sortable columns + participant image counts in green (easy to see who’s been photographed already)

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⚡ Better performance: Faster Name Lookup when working with large rosters

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📷 Camera support: Sony 7RM3A now supported

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🔄 Auto-rotation fixes for vertical images with CamFi & Canon Wireless

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📡 Canon Wireless connections working again with the Capture App

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🛠️ Small but Mighty Fixes

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🏷️ Retail shipping & billing default now set to “Select” instead of "Alabama"

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📑 Updated templates for PhotoRoster/Positive ID Roster spreadsheets

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📂 CSV roster uploads now supported (not just Excel files)

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🔍 Ctrl+F search now works on the Web Dashboard's Blog page

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📏 Better DPI conversions in uploader & image details for cm → inches situations

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👤 Positive ID Roster fixes for a bug that caused some images to assign to additional Participants

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🖼️ Retail Groups tab cutouts now display properly as JPEGs when originals are hidden on the retail site

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That’s a wrap for this week! 💫

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From cleaner rosters to new products, these changes should make your workflow smoother and your galleries better.

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Keep being amazing,‍

Candy 🍬

Hey there, photo friends!

We’ve got more PhotoTag goodness this week, along with some handy Capture App improvements and small workflow wins. Here’s what’s new:

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🏷️More Ways to Use PhotoTags in the Dashboard

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• • Assign PhotoTags to Participants right from the Participant Details page
• • See PhotoTag images on the Participant Details page for quick reference
• • Filter Participants by PhotoTag from the Participant List page
• • PhotoTags now appear on Scan Cards—assigned tags will print right under the participant’s name
• • Participant galleries on retail now include group photos from their assigned PhotoTags

📋Smoother Roster & Participant Management

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• • Contacts created via scan cards, rosters, Tap-A-Face, or generic check-in are now fully editable like normal participants—no more “blank” contacts
• • Roster uploads no longer require you to manually remove parentheses in your files (one less cleanup step!)

📱Capture App 4.20.2 Highlights

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• • Use cellular while connected to CamFi or Canon Wi-Fi (great for maintaining uploads while tethered)
• • Force cellular use via the Resources page if needed
• • App badge now shows the number of unuploaded images
• • Sort and filter by PhotoTag in Name Lookup to speed up team or group sessions
• • New UI improvements, including:
  
  • • Fullscreen card scan popup on iPhone
  • • New “Choose Participant” popup design
  • • Native iOS-style dropdowns and toggle switches for a cleaner, faster feel

🖼️Small Retail Site Improvements

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• • When cropping an image with a background selected, the cropper now shows the background so you can see exactly how it will look
• • Jersey Jotter filter combos are now inclusive—meaning “Black + 0” will only show black jerseys with the number 0, not all black jerseys or all 0 jerseys

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That’s it for this week!

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Lots of small changes adding up to smoother workflows and better gallery organization. 🏆

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Keep being amazing,

Candy 🍬

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