Hey there, it’s Candy!

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This week’s update brings smoother retail experiences, friendlier pricing on customer favorites like statuettes, and a full refresh of how background-removed images (BGR) work across the site.

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Let’s dive into what’s new!

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🖼️ BGR x Retail: A More Intuitive, Sellable Experience

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Big changes have landed to make Background Removed (BGR) images shine where it matters... in your customers’ galleries and carts.

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Here’s what changed:

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• ✅ BGR Renders in Personal Gallery Downloads: Pre-rendered BGR images are now included in the downloadable gallery, making products more attractive and support calls less frequent.
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• 🔄 Smarter Image Order in Retail Gallery:
  1. Background 1 pre-renders
  2. Cutouts with "Select a Background" labels
  3. Original Images
  4. Backgrounds 2–4 Pre-Rendered
  5. Group Photos / PhotoTagged images
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• 🛍️ Smarter Package Image Selection:
  • Pre-rendered BGR images now appear during image selection for packages.
  • Ordering of images follows the same flow as above, bringing consistency across the experience.
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• 📱 Mobile Background Step Skipped:
  • Pre-renders act more like real images now, with background selection skipped on Mobile devices to reduce confusion.
  • Background selection still available on Desktop
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• 💡 Visual Cue for BGRs:
  • BGR images now feature a subtle “Select a Background” overlay to help guide customer expectations and improve product engagement.

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🏷️ Product Pricing Updates (Including Lower Statuette Costs!)

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We've made changes to product pricing and shipping rates, with statuettes dropping over 40% in product cost!

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Some costs have gone up slightly, but others went down—here’s a rundown of the biggest changes:

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🧾 Highlights:

• 📉 5×7 Statuette: $12.24 → $6.97 (↓ 43.06%)
• 📉 8×10 Statuette: $17.21 → $9.97 (↓ 42.05%)
• 📈 Travel Mug: $11.09 → $12.19 (↑ 9.92%)
• 📈 16×20 Hanging Metal Print: $66.42 → $71.83 (↑ 8.15%)
• 📉 11×14 Group Print (Shipping): $7.25 → $7.00 (↓ 3.45%)

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More detailed breakdown at the end of the post!

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🧍‍♂️ Live Statuette Previews with Cutout Images

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When a customer selects a BGR image, statuettes & acrylic cutout magnets will now render in real time using their PNG cutout—just like our other dynamically-rendering products!

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No more generic preview. What they see is what they’ll get. 👌

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🎆 New Retail Theme: Pop Rocks (Just in Time for the 4th of July!)

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Get ready to light up your storefront! Our brand-new Pop Rocks retail theme has officially launched—a bold, dark mode layout featuring an eye-catching fireworks background.

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It’s the perfect festive look for Independence Day events, summer festivals, or any celebration that deserves some extra sparkle.

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This theme brings:

• 🌌 A sleek dark interface that makes photos pop
• 🎇 A dynamic fireworks background for an instant party vibe
• 🛍️ The same easy shopping experience with a more celebratory feel

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Photographers can enable Pop Rocks from the Custom Offer Creator under Theme Settings—just in time to make your July events feel a little more explosive. 💥

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📚 Resources Page Reimagined

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The Resources section has been split into five focused pages to remove clutter and confusion:

• Every button is now better labeled with detailed descriptions so you know exactly what it does and why it matters.

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Better clarity = better confidence!

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🖼️ New Product Render Creator Tool

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Found under Marketing Materials (in the new Resources section), this lets you:

• Upload a sample image
• Generate live product previews
• Download and use those previews for your own promotional content

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Perfect for flyers, social posts, or emails. 📣

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👥 Contact Stats Now More Accurate

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Going forward, the system now tracks Participants vs Additional Contacts more accurately in new events. While this doesn’t retroactively change old events, future reports will give you a clearer picture of who engaged with your Event and how.

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📝 Full List of Pricing Changes

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Here’s the full breakdown of this week’s product/shipping adjustments:

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That’s everything for this week!

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The BGR improvements and new marketing tools are sure to make your Events feel sharper, simpler, and more sellable than ever.

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Until next time,

📣 Candy

Let’s be real—sports events can be chaotic.

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You’re out there capturing incredible moments: diving saves, finish line sprints, sideline smiles… and by the time you upload your gallery, it’s packed to the brim with action shots.

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But then comes the big question:‍ How will parents, athletes, and coaches find their photos quickly and easily?

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‍That’s where JerseyJotter™ comes in to save the day—and your gallery.

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💡 What Is JerseyJotter™?

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JerseyJotter™ is NowCandid’s brand-new feature that automatically adds searchable filters to the All Images Gallery of SportsPics Events.

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It does two things:

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🎽 Color Recognition‍

Detects the primary shirt or jersey color worn in each image.

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🔢 Number Recognition‍

Pulls jersey numbers or racing bibs straight from the photo.

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🛠️ Total Control at Your Fingertips

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You choose how JerseyJotter™ works for each event:

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✅ Turn on Color only
✅ Turn on Number only
✅ Or use both for the dream team combo
✅ And yes—you can toggle them off if needed

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It works with both Positive ID and Face Matching Events... just make sure your All Images Gallery is turned on!

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🔍 Why You’ll Love It

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With JerseyJotter™, customers can:

• • Instantly filter photos by jersey number or color
• • Zero in on their athlete without wading through hundreds of lookalikes
• • Enjoy a more personal, efficient shopping experience (when they don't have a personal gallery)

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And for you? Less “Can you help me find #22?” emails. 🎉

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📸 Who’s It For?

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JerseyJotter™ is a game-changer for:

• • Sports leagues
• • School teams
• • Track meets
• • Dance competitions
• • Martial arts tournaments
• • Basically any event where participants wear numbers or uniforms

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⚡ Final Whistle

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We built JerseyJotter™ to help you deliver better All Image galleries. It’s smart, seamless, and designed with real photographers (and real parents) in mind.

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Ready to see it in action? Log into your NowCandid Dashboard and try it out on your next SportsPics Event!

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The NowCandid™ Team
Smarter Tools. Sharper Galleries. Happy Parents.

Hey there, it’s Candy!

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This week, we’re bringing the action with jersey recognition, fresh new price levels for sports events, and a sleek gallery-sharing upgrade that makes your links pop.

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Let’s dive in! 💦

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🧢 Introducing: JerseyJotter™

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Your new MVP for sports galleries has arrived!

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JerseyJotter™ automatically adds searchable filters to the All Images gallery for SportsPics Events:

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• 🎽 Color Recognition – identifies the primary shirt/jersey color worn in the photo.
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• 🔢 Number Recognition – picks up numbers from jerseys or racing bibs

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You can toggle:

• ✅ Both on
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• ✅ Only one
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• ✅ Or turn them both off

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✅ Color & Number Recognition will work for both Positive ID and Face Matching Events (as long as the All Images Gallery is turned on)

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🔍 Customers can filter using either filter independently, or both filters at once!

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It’s your new best friend for organizing crowded team galleries!

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💸 New SportsPics (Action) Price Levels + Offer Template

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We’ve added new price levels and a recommended offer template for action-packed sports coverage. These are designed to complement JerseyJotter™ and better suit high-volume, high-energy photo galleries.

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Perfect for:

• 🏃‍♂️ Race day events
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• 🏈 Game-day action
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• 🏀 Sideline candids

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If you’re used to SportsPics Portrait pricing, give this new setup a look—it might be a better fit for your action photgraphy Events!

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🔗 Gallery Sharing Just Got an Upgrade

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Now when you share your NowCandid Gallery Links via:

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• 📱 iMessage
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• 💬 Discord
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• ✉️ Other messaging platforms

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They’ll automatically preview using your Event’s retail cover photo (if one’s set) — or fall back to the first image in the gallery, now complete with copyright-watermarking.

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📸 Cleaner. Sharper. Way more pro.

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🔍 Dashboard Search Boost

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• Hit Control + K (or find it in the Extras dropdown) to search Orders and Events
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• Because finding stuff fast should feel like magic 🪄

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✨ Tiny Changes & Bug Splatting

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• 🧵 View Sequence logic now uses image names for better chronological accuracy
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• 🪲 Smashed a bajillion bugs (yes, bajillion is a real number)
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  • Including quirks with email marketing
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  • And rare background removal issues in relation to group photos & group products

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That’s it for this week! If you're capturing athletes, races, or energetic action shots, this update was made just for you. 💪

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Until next time,

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📣 Candy