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Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸

Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸
Hey photo friends! 👋


This week’s update is all about keeping up with the busiest season yet. We saw an enormous wave of images come through recently — more than ever — and Face Matching delays got much longer than we want them to be.

So, we’ve been making improvements accordingly. 💪

⚡ Face Matching Speed Improvements

🚀 Face Matching performance upgrades are in progress! We’re implementing changes that should help speed up Face Matching by up to 10× faster in some cases.

These improvements are especially important during high-volume stretches like graduation season, when thousands upon thousands of images are coming in at once. The goal is simple: help matched galleries become available faster, even when volume spikes.

📊 Reporting Upgrades

📈 Sales Report now supports up to 15,000 orders

  • The Sales Report list and Excel download can now include up to 15k orders at once. Previously, the limit was 1k.

💵 Sales Report download now includes eFee and COGs

  • The Excel export now includes eFee and COGs for each order, giving you more detailed financial visibility.

📦 Products Report sorting fixed

  • Column sorting now works correctly on the Products Report.

🏷️ Event Tags report filter fixed

  • Fixed an issue where the Event Tags filter could set the end date based on the newest Event end date instead of today, potentially missing newer report data.

🧑‍🤝‍🧑 Virtual Group Builder Improvements

📝 New Text Vertical Position slider

  • You can now adjust the vertical position of subject names in Virtual Group Builder.

🎯 Logo positioning fix

  • Fixed logos being off by a few pixels in Virtual Group Builder.

🧭 Edit redirect fix

  • Fixed an issue where editing a Virtual Group could sometimes send you back to Home.

🖼️ Dashboard Image Management Updates

🔢 Manage Images now shows total image count

  • At the top of the Manage Images page, you’ll now see how many images are included in your current search/filter results.

🏷️ PhotoTag duplicate prevention improved

  • PhotoTag creation now better prevents duplicates caused by extra empty space at the end of the PhotoTag name.

🛍️ Retail Improvements

🧑‍🤝‍🧑 PhotoTag group images appear first

  • When a participant is associated with a PhotoTag, group images tied to that same PhotoTag will now appear before general group images with no PhotoTag.

⬇️ Receipt download button cleanup

  • The Download All Images button is now hidden if the order does not include any downloads to reduce confusion.

Web Receipt Download Page processing message fixed

  • If a customer clicks the receipt download link before the order is fully loaded by the lab, the page will correctly say the order is still processing.

✂️ Z-crop product cropping improved

  • When cropping a z-cropped image during product configuration, retail now uses the z-cropped version directly instead of jumping back to the full original image.

🖼️ “Matte” clarified to “Standard”

  • Most products now use "Standard" instead of "Matte" for clearer wording. Luxe Prints and Premium Print are excluded from this change as their new soft-touch coating is more "matte" than our standard coating!

That’s the week!

Faster Face Matching is the big focus right now, and these reporting, Virtual Group, Dashboard, and retail updates should help keep things clearer and more manageable going forward for photographers as well!

Keep creating magic,

Candy 🍬

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GradPics™ Best Practices Guide 🎓
Feature Updates
April 2, 2025

GradPics™ Best Practices Guide 🎓

5
 minutes read
🎓 GradPics™ Best Practices Guide 🎓

Hey there, photographers!

Candy here, and Graduation season is right around the corner, and we're here to help you nail it with GradPics™!

Follow this handy guide filled with proven tips, tricks, and best practices to maximize your success and make your ceremony shoots smooth and profitable!

📸 Why GradPics™?

Before diving in, if you're curious about why GradPics™ is your best bet, check out this informative post. Here's the quick rundown:

  • Fast and easy Selfie Check-In™ collects accurate contact info.
  • Real-time photo uploads (or post-ceremony)—your choice!
  • Instant personalized gallery marketing and effective consent for Face Matching™.
  • FREE background removal for portrait stations.
  • No subscription fees or hefty e-commerce charges.

Simply put: It's easy, effective, and boosts your sales!

🤳 Mastering Selfie Check-In™

Selfie Check-In™ is essential to marketing your photos effectively. Follow these critical tips:

  • • Avoid sending pre-event Selfie Check-In links. It can cause day-of confusion and reduces day-of participation, making it harder to get 90%+ participation.
  • • Collect check-ins on the ceremony day at the venue’s holding area. Grads should show you the "confetti screen" to confirm completion.
  • • Print your QR code clearly on a reusable sign. Need signs? We've got you covered here!
  • • Always test your QR codes to confirm they're linked to the correct event.

Why it matters:
  • Collects accurate, updated contact info (personal and family).
  • Far superior to school-provided rosters featuring old contact info, no cell numbers, and edus.
  • Enables personalized gallery marketing, dramatically improving sales.

📢 Effective Communication with Schools

Collaborate proactively with school staff—graduation speakers, event coordinators, and volunteers—to ensure successful Selfie Check-In™ participation:

  • • Clearly explain the benefits—they want smooth photo distribution almost as much as you do!
  • • Offer schools the collected alumni data to assist their future marketing and fundraising efforts.
  • • Ask schools to remind grads and parents about Selfie Check-In™ ahead of the ceremony.

🚀 Be Proactive, Not Passive

Relying on signs alone isn't enough! Take these additional steps:

  • • Hire staff or allocate your photography team to encourage grads to check in.
  • • Consider asking schools or parent associations for volunteer help.
  • • Send engaging videos, graphics, or flyers ahead of time (without the actual Selfie Check-In™ link) to prepare grads and parents about what to expect.
  • • Prepare your customers for day-of Selfie Check-In™ to achieve 90%+ participation.

🌟 Photography Essentials

Great photography drives sales! Here’s how you maximize photo opportunities with GradPics™:

  • • Capture a variety of shots: buddy shots, processionals, pre-stage portraits, handshake moments, post-stage portraits, friends & family shots.
  • • Coordinate with the handshake presenter: request grads and handshakers turn towards your camera for the perfect shot.
  • • Tap-a-Face feature: Use NowCandid’s™ capture app to market family group shots directly.

📡 Always Have a Backup Plan

Internet issues happen. Here's how you keep rolling smoothly:

  • • Provide physical Selfie Check-In™ cards.
  • • Inform grads they can complete Selfie Check-In™ after the ceremony online.
  • • Leverage offline-compatible devices (Capture App and upcoming Selfie Check-In Station™ can both collect info offline).
  • • Work with schools to post Selfie Check-In™ links post-event if needed (available 30+ days).
  • • Enable Group-by-Face™ to simplify navigation within "All Images" galleries.

💲 Pricing Right for Maximum Revenue

Pricing too high can limit your sales. Remember:
  • • Avoid the temptation of setting premium prices for all of your graduations.
  • • Appropriate premium pricing is suitable only for certain graduations (law or medical schools).
  • • Lower prices can significantly boost your overall sales volume.

Real Example:

Now to be fair, this event was not a graduation - but he point still stands!

A recent customer lowered digital download prices from $26 to $20, resulting in:

  • • More orders overall
  • • 20% increase in total revenue
  • • Happier clients and long-term marketing benefits & residual sales

🗓️ Need Extra Help?

We’re here to support your success. Schedule a chat about graduation season and GradPics™ at Calendly.

Happy shooting! 📷✨

Cheers and sparkles,

Candy

Weekly Recap: Collage Printing, Digital Collages & More! ✨
Feature Updates
March 28, 2025

Weekly Recap: Collage Printing, Digital Collages & More! ✨

5
 minutes read
Hello, my fabulous photographers!

Candy here, and welcome to this week’s Weekly Recap.

We’ve got some fantastic updates in the latest version of the NowCandid™ iOS Capture App and more—so grab your coffee and let’s dive in!

Also, click here to check out GalleryGuard™, our newest image protection technology.

1. iOS Capture App Version 4.17 Updates 🍏

Collage Printing


We’re excited to announce a new way to showcase your photos—collage printing is now live!

  • • AirPrint Integration:
    Connect Photo Booth Mode to AirPrint printers to print 4x6 collages directly.
  • • Real-Time Customization:
    Subjects can view the collage as they customize each individual image.
  • • Flexible Copy Options:
    Print anywhere from 0 to 4 copies at the end of each session.
  • • Custom Collage Art:
    Photographers can upload their own Photo Booth Collage Art from the Event Management page (look for the button near LiveLoop™).

Smaller Capture App Tweaks

  • • Auto-Delete on Reshoot:
    Unused Photo Booth Mode images are automatically deleted when you hit “Reshoot.”
  • • Enhanced Print Option:
    A new print option now appears in the capture app's image gallery as well!
  • • UI Refinements:
    • ◦ The screen no longer dims when starting or closing the session.
    • ◦ Camera and orientation settings are now combined on the Photo Booth Mode landing page for easier use.

2. Digital Collages 💻

Digital Collages bring more creative flexibility, even without a physical printer!

  • • Integrated Delivery:
    In QuicPics™, digital collages are delivered just like all other images.
  • • Product Options:
    Available only as downloads and 4x6 prints on the retail site.
  • • Simplified Design:
    Crop and overlay art options are disabled to avoid customer mistakes.
  • • LiveLoop™ Compatibility:
    Digital Collages integrate seamlessly with LiveLoop™, showing no overlay art, since they already have art!

Vertical Image Orienttion Collage Example

3. Miscellaneous Improvements 🔧

A few extra tweaks to make your experience even better:

  • • Enhanced NSFW Filters:
    Our AI background generator on the retail site now features smarter, stronger NSFW filters.
  • • Stricter (Youth) Face Matching:
    Face Matching™ for younger subjects when using the "Strict (Youth)" option is now more precise.
  • • Spreadsheet Upgrade:
    The participant download spreadsheet now includes a column for each participant's personal gallery image count.

That’s this week’s roundup of updates, folks!

We hope these enhancements—from collage printing to digital collages and improved reporting—make your NowCandid™ workflow smoother and more fun.

As always, we’d love to hear your feedback!

Cheers and sparkles,


Candy 🍬

Big News: Introducing GalleryGuard™ – The Ultimate Image Protection! 🔒✨
Feature Updates
March 28, 2025

Big News: Introducing GalleryGuard™ – The Ultimate Image Protection! 🔒✨

5
 minutes read
Hello, my fabulous photographers!

Candy here, and I'm thrilled to share some BIG news that’ll give you peace of mind when it comes to protecting your digital art.

For as long as ViewFirst™ photo systems have existed, safeguarding your images has been a constant challenge.

While offering a digital preview is a fantastic business model, there's always that worry about unauthorized screenshots and image theft.

The Image Protection Challenge 🛡️

  • • The Dilemma:
    Digital images are easy to view and share, but that also makes them vulnerable to being stolen—whether through clever workarounds or even just customers posting watermark-covered screenshots on socials.
  • • Industry Solutions:
    Some platforms hide faces behind logos or use messy, multi-colored watermarks to confuse AI, but these methods can compromise the aesthetic and customer experience.
  • • NowCandid™ Approach:
    Until now, we've relied on Scrolling Copyrighting—a good balance between visual appeal, customer satisfaction, and protection. However, with AI watermark removal making headlines, we wanted to step up our game.

Introducing GalleryGuard™ 👨‍🍳

Our digital chefs have been busy in the NowCandid™ kitchen, and their latest creation is nothing short of a Michelin Star-worthy innovation:

  • • iOS Protection:
    On iOS device browsers, GalleryGuard™ ensures that any attempted screenshots of our Image Galleries or Previews will result in a completely black screen. Let's see AI pull an image out of that!
  • • Desktop Defense:
    On desktop browsers, GalleryGuard™ applies an intense blur effect to the retail site when a screenshot is attempted, keeping your images safe without compromising overall aesthetics.
  • • Seamless Integration:
    The technology is live on most NowCandid™ retail pages and will continue to evolve, offering you superior digital image protection.

Sample gallery on Chrome on an iPhone 16 Plus

Sample gallery on Chrome on a Windows PC

What Does This Mean for You? 🎉

  • • Less Image Theft:
    Your valuable digital art stays secure from unauthorized screenshots and AI watermark removal.
  • • More Peace of Mind:
    Enjoy the confidence that your creative work is protected by industry-leading technology.
  • • Quick Note:
    While GalleryGuard™ currently supports only iOS & desktop experiences, we may expand its capabilities in the future!

That’s the scoop on GalleryGuard™—a breakthrough step in defending your digital art.

Thanks for being an essential part of the NowCandid™ community.!

As always, if you have any questions or feedback, drop us a line.

Cheers and sparkles,


Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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