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Weekly Recap: Face Matching Got 28× Faster, Virtual Group Builder Upgrades & RCS Marketing Texts ⚡📸

Weekly Recap: Face Matching Got 28× Faster, Virtual Group Builder Upgrades & RCS Marketing Texts ⚡📸
Hey photo friends! 👋


Candy here with a big follow-up from last week: we predicted our Face Matching improvements could make things up to 10× faster... and this past weekend, Face Matching ended up running 28× faster. 🎉

That is well above what we expected, and it came at a perfect time as image volume continues to hit new highs. We’re going to keep making improvements so NowCandid can better handle those big peak-season spikes.

We’re also improving parts of our retail support process, and later this month, we’ll be sending surveys to select end customers to learn more about their retail site and shopping experience. The goal is simple: keep improving the customer journey and help you get the most sales possible.

Now, let’s jump into what changed this week!

⚡ Face Matching Follow-Up: 28× Faster

🚀 Face Matching improvements performed even better than projected

  • Last week, we mentioned updates that could make Face Matching up to 10× faster. This past weekend, those improvements delivered around 28× faster performance.

📈 Built for peak volume

  • With more images coming in than ever, this speed improvement helps keep galleries moving during high-volume stretches like graduation season.

🛠️ More efficiency improvements are still coming

  • We’re continuing to tune systems behind the scenes so large event volume stays more manageable.

📣 Marketing Texts Now Support RCS

💬 Marketing texts now use RCS when available

  • All marketing texts, including QuicPics image texts, now send through RCS when supported, with SMS/MMS fallback for numbers that don’t support RCS.

Cleaner, more recognizable messages

  • Instead of appearing as a random phone number, supported messages can show as coming from QuicPics with a branded-style camera icon. This makes the text feel more familiar and easier for customers to recognize.

🛡️ Better deliverability potential

  • With mobile platforms continuing to add stronger spam filtering — including spam folders on iPhones — RCS gives our messages a better chance of feeling legitimate and avoiding the “unknown number” problem that can hurt visibility.

📱 Still works for everyone

  • If a customer’s phone or carrier doesn’t support RCS, the message will still fall back to normal SMS/MMS automatically.

Note: Client Outreach still sends through regular phone numbers for now. This RCS update applies to event marketing texts, 2FA in the Dashboard, the Find Me feature on quic.pics, and QuicPics image messages.

Oooooo shiny! Much more eye-catching than a simple phone number.

🧑‍🤝‍🧑 Virtual Group Builder Improvements

Virtual Group Builder got several upgrades this week:

Participant importing is much faster

  • Large imports should feel quicker and more responsive.

👨‍👩‍👧 Merged siblings now import properly

  • If siblings were merged through identical parent contact info, Virtual Group Builder will now pull them in correctly.

📂 New Subjects pane collapse button

  • Collapse the Subjects pane to make the preview area bigger. You can also toggle it with Shift + S.

🖼️ New cutout bottom fade slider

  • Adjust how strongly subject cutouts fade at the bottom.

🌫️ “Falloff Intensity” renamed to “Bottom Vignette”

  • Clearer wording for what the setting actually controls.

🖥️ Dashboard Improvements

🧰 More Tools moved out of the popup on Manage Images

  • Manage Images tools are now more visible instead of tucked away.

🗂️ Edit Folder is always visible

  • The Edit Folder button is now easier to find on Manage Images.

📬 New marketing column on Participant List

  • Quickly see how much marketing a participant has received.

👁️ Participant Details groups invisible images at the end

  • Makes the page easier to scan.

🎨 One Art Style node per edit

  • Candy Image Studio and Auto Editor now only allow one Art Style node per edit. This helps avoid confusion when selecting conflicting styles like Anime, Chibi, Action Figure, and Bobblehead together.

📈 Marketing History chart improved for new Events

  • New Events should no longer show one giant bar on the first day.

🏷️ Event Tags improvements

  • Hidden Event Tags are now hidden by default, and event search when adding Events to a tag is more flexible.

💰 Auto Editor total cost display fixed

  • The displayed total cost is now correct. Customers were charged correctly before; only the UI number was off.

🔢 Participant List now shows key report snapshots

  • You can now quickly see:
    • Images Per Participant
    • Sales Per Participant
    • % Participants Ordered

📱 Capture App 5.6.4

iOS & Android OTA update — Monday, June 1

🧍 Registered face boxes now show in the strip

  • When entering a shooting mode, existing images in the strip can show registered face boxes.

🔄 Restore Session fixes

  • Fixed Restore Session not loading saved registered participants for Positive ID Events or Face Matching Roster Check-In.

Face Matching Roster Check-In fix

  • Fixed an edge case where a registration could fail to save to an image.

📱 Android tablet UI fixes

  • Selfie Check-In Station camera UI fixed in vertical orientation
  • Image gallery name text no longer overflows in vertical orientation

That’s the week!

The big wins are definitely RCS marketing and Face Matching coming in 28× faster, but the Virtual Group Builder and Dashboard changes should make things easier during busy season too.

We’ll keep improving speed, support, and the retail experience as we go!

Keep creating magic,

Candy 🍬

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Transforming Event Photography: How Rachel Sherman Elevated Her Business with NowCandid’s QuicPics
Success Stories
May 1, 2024

Transforming Event Photography: How Rachel Sherman Elevated Her Business with NowCandid’s QuicPics

5
 minutes read
Rachel Sherman, owner of TSS Photography of South Florida, discovered the game-changing benefits of NowCandid's QuicPics program through a networking opportunity that not only enhanced her business but also solidified new partnerships.

A Chance Meeting Leads to Opportunity

It all began at a Network Lead Exchange (NLX) meeting where Rachel met Mia, a member of NLX. A friendship quickly formed, catalyzed by shared professional values and a mutual dedication to community service. Rachel knew she could lean on NowCandid when she received a last-minute request to cover a “Galantine’s Day Lunch Celebration” through Mia’s referral.

Despite the tight schedule, Rachel rearranged her commitments to cover the event, leveraging the QuicPics program to deliver high-quality, timely photos.

Instant Gratification and Enhanced Visibility

The event was a win-win for all involved. Rachel provided timely and professional photography services, greatly enhancing the experience for attendees who were thrilled to receive instant access to their images. This instant delivery allowed them to share their photos on social media right away, amplifying the event's reach and engagement online.

Meanwhile, the host appreciated the immediate availability of high-quality images which could be leveraged for further marketing efforts.

This efficient service not only helped Rachel cement her reputation as a top-tier photographer but also showcased her ability to add significant value to events by boosting their visibility and attendee satisfaction.

Seizing the Moment with QuicPics

Seeing the QuicPics program in action, Mia was additionally impressed by the custom graphic banners Rachel created for each event, that include the event name and sponsor logos, which prompted her to secure Rachel’s services for the Weston Bar Association's networking luncheon.

Rachel attended the luncheon as a guest, providing a supportive presence while her team easily managed the Tap-A-Face workflow.

Exclusive Partnership Announcement

The collaboration was so successful that at the end of her speech, Mia announced TSS Photography as the Exclusive Photographer for the Weston Bar Association.

This partnership marked a significant milestone for Rachel, demonstrating the powerful impact of effective networking combined with the right technological tools like NowCandid's QuicPics.

A Model for Success

Rachel Sherman’s experience illustrates how integrating innovative tools like NowCandid’s QuicPics can transform a photography business from simply capturing moments to becoming an integral part of community engagement and business growth.

Her story is a testament to the potential that professional photographers can unleash when they combine skill with cutting-edge technology.

For those inspired by Rachel's story and interested in leveraging QuicPics for their own events...

Create your free NowCandid account to learn more about how this tool can elevate your photography business to new heights.

Learn How NowCandid Can Help You Remarket Your Pre-NowCandid Images🌟
Success Stories
April 22, 2024

Learn How NowCandid Can Help You Remarket Your Pre-NowCandid Images🌟

8
 minutes read

For those who are new to NowCandid, let me tell you that NowCandid does a lot to help you continue to make sales on the images that you put through our system!

Things such as:

  • Long-Term Hosting: We keep galleries online for at least 15 years.
  • Ongoing Marketing: Annual Event reminders & occasional consolidated Event marketing.
  • Sales Reinforcement: "Order More" QR codes on print products to encourage reorders.

So, if you're using NowCandid for your current and future Events, those Events are all set to generate plenty of residual sales as the years go by!

However, did you know that NowCandid can be used to easily remarket images from your past, pre-NowCandid Events?

As a photographer, you have probably used other software and sales solutions in the past. That's okay! NowCandid is not a jealous business partner, and we are just happy you're here for us to help you now.

So let's talk about how we can help you get more sales out of those past Events of yours.

The Power of Remarketing 🔄

First off, let me say that this will only work in situations where you have:

  • Pictures of Individuals: Such as headshots or portraits.
  • Corresponding Contact Information: You need to know which contact info goes with which image files.

If you have past Events with those two things readily available, then you can use our oft overlooked FaceMatch Import Workflow to create what we often call a FaceGroup in your NowCandid Dashboard.

You can then use that FaceGroup (pictures of individuals corresponding to an uploaded set of contact information) in any of your NowCandid Events!

Meaning... you could create a NowCandid Event, utilize a FaceGroup of some school picture headshots you did, and then upload to that Event that class's graduation pictures, school pictures, dance pictures, or anything else you'd like to remarket!

Once the "reference images" from your FaceGroup are in the Event as well as your past images of that same group of people - the images will match up using our Face Matching processes and begin a marketing campaign and sales effort that will help you generate some sales on those old images right now, as well as occasional residual sales over the years and years to come.

Your Portfolio, Forever Profitable 💼

As an example, a new NowCandid user performed the exact processes we described above to "remarket" graduation pictures from 4 of the graduations they photographed last year.

Within a month of remarketing those 2023 images, this user generated about $1300 in sales and shipping!

That $1300 will be in addition to the sales they will be able to make as the years go by, thanks to the residual sales tactics we mentioned earlier.

Unlocking New Sales with Old Memories 🔑

So, if you dear reader are in a position to utilize some of the portraits and contact info you've collected in the past, consider using NowCandid to remarket them! Doesn't matter if they're 1, 3, 5, or even 10+ years old.

NowCandid does not charge you any subscription or hosting fees, so even if you were to make $0 in sales, it won't cost you a thing.

We only make money when you do, and we only want to help you earn more and work less!

Get Started Now 🚀

Ready to give your vintage images a new lease on life? Schedule a walkthrough with our specialist, Darwin, and let's get those images working for you once more. Click here to book your session: NowCandid Training

NowCandid is committed to helping you earn more with less effort. Let’s turn those archived galleries into a flourishing sales channel, starting now!
Graduation Success: Candid Color Photography's Triumph at an Oklahoma Advancement Ceremony
Success Stories
April 17, 2024

Graduation Success: Candid Color Photography's Triumph at an Oklahoma Advancement Ceremony

7
 minutes read
Candid Color Photography (CCP) in Oklahoma City recently orchestrated a resounding success at a local medical school's advancement ceremony.

With only 100 graduates attending the ceremony, CCP generated an impressive average revenue of roughly $49 per person in just 31 days. This achievement underscores the potential of graduation photography when executed well!

While $49 per graduate is incredible, aiming for $20 per graduate is a more consistent target to aim for and achieve for both high school and college graduations. This benchmark is attainable with proper execution, although many events (such as CCP's) can surpass this figure!

Candid Color Photography has been a longtime user of NowCandid & GradPics Now, and is able to get the most out of the program thanks to their experience with the platform! But even in the beginning, they were able to see immediate improvements when switching to NowCandid for their graduations. In 2022, CCP transitioned 82 graduation ceremonies to the GradPics Now program, resulting in a significant 22% increase in sales per person on average, compared to their previous year's sales per person at those same ceremonies.

This switch not only boosted their sales, but it also led to an ~8% discount in their previous production & software costs. NowCandid's Workflows also saved them countless hours in post-event labor compared to their previous workflows.

While there are many factors that can impact your sales averages, here are some of the most important ones CCP keeps in mind at every graduation ceremony they photograph.

Key Strategies for Graduation Photography Success

Quality of Images:

Ensure each photo is properly lit and tightly cropped to create sellable images that appeal to your buyers.

Efficient Data Collection:

Utilizing Selfie Check-In with high participation rates ensures efficient data collection and marketing opportunities. Positioning staff with QR codes at strategic points, like check-in or holding areas, can streamline the process and enhance participant engagement.

Selfie Check-In in combination with using our Capture & Upload app will also allow you to sell to parents and graduates during the ceremony! In our experience and research, speed is one of the most underrated factors in increasing your sales.

Lastly, and perhaps most importantly, using Selfie Check-In facilitates the next item in our list in a huge way.

Volume of Images:

Using Selfie Check-In frees you from the shackles of sequencing, alignment, and keeping things in order. With it, you can be free to photograph graduates in any order, and add as many extra shots of your subjects as you can.

Beyond standard portraits and handshake moments, with Selfie Check-In enables capturing dynamic processional shots, candid buddy images before the ceremony, and family celebrations post-event.  Employing multiple photographers can facilitate comprehensive coverage.

These extra photos can significantly increase sales volume, as more photos translate to more sales opportunities. In addition to more sales opportunities, it also creates bigger personalized galleries to be marketed to your subjects! Bigger personalized galleries means bigger orders from your buyers.

Preparation is Key:

Having all necessary materials ready, such as your Event's Selfie Check-In QR code, charged batteries and backup equipment, and a clear plan for photo stations, handshake photo timings, and post-ceremony family shots, is essential. Coordination with educational institutions for logistical and promotional support can also yield better outcomes.

Graduation Success Stories from CCP

CCP’s methodical approach has been mirrored in the experiences of individuals like Jason J., Eric M., and Bruce H., whose stories of successful graduation photography projects highlight the effectiveness of these strategies.

Read more about their graduation success stories:

     -     Jason J. - Using Face Matching to its Fullest

     -     Eric M. - School’s Out, Earnings In: A Teacher's GradPics Now Success

     -     Bruce H. - How Bruce H. Used GradPics Now to Increase Sales

By adopting CCP’s proven methods, photographers can transform any graduation event into an even more lucrative opportunity.

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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