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Big News: Introducing NowCandid’s All-New Web Dashboard! 🌟💻

Big News: Introducing NowCandid’s All-New Web Dashboard! 🌟💻
Hey there, amazing photographers!

Candy here with the latest and greatest update in our “Big News” series. We’re thrilled to announce the launch of Web Dashboard 2.0—the final piece in our massive overhaul of the entire NowCandid platform this year.

With this release, we’ve essentially delivered completely new versions of every aspect of NowCandid, including the Web Dashboard, Mobile Dashboard App, Capture & Upload App, and Retail Site. Welcome to a new era of NowCandid! 🎉

Want to check it out yourself? Head to (app.nowcandid.com) and log in!

A Whole New Experience 🚀

With Web Dashboard 2.0, you’ll notice a fresh, intuitive interface and a host of new features designed to make managing your photography business easier and more efficient.

Offer Creation is one of the biggest additions to the new Dashboard, but since we’ve already covered that in a previous blog post (click here to read that blog post), let’s dive into the other exciting updates! 🌐

New Home Tab: Stay on Top of Everything 🏠

Your new Home Tab provides an at-a-glance overview of recent activity in your account. You can quickly see orders, sales, and upcoming, active, or recent Events. We’ve also rebuilt the Sales & Events reports from the ground up.

These reports now include more filter options and can be easily downloaded, giving you the data you need, when you need it.

Expanded Event Management Tools 🎛️

Event creation may feel familiar, but there are now way more tools at your disposal for managing Events. Let’s dive into each of these new features!

Marketing History 📊

Now you can view the full marketing history for each Event directly from the dashboard. This lets you track all your promotional efforts and ensure things are running smoothly as your Event progresses.

Participant Management 👥

Participants are now fully visible and editable in the dashboard. You can also access and share their personal gallery links directly from this section, making it easier to manage and support your clients.

Roster Uploads 📋

Got a list of participants? You can now upload rosters directly to your Event, streamlining the process of adding participants manually and enabling NowCandid's (Name Lookup Workflow)

Full-Resolution Image Downloads 📸

Need to pull an image for a customer or event organizer? You can now download your full-resolution images directly from the Manage Images section of the dashboard.

Image Uploader Improvements 🖼️

The image uploader now checks all images for compatibility before uploading them. This includes checking for correct file type, DPI, color profile, and more, helping you (and us!) avoid production and support issues before they arise.

Custom Backgrounds 🌈

Add a personal touch to your Events with our new Custom Backgrounds feature. You can upload up to 4 custom backgrounds per Event, allowing your clients to choose a backdrop that suits their style.

Learn more in our (Custom Backgrounds blog post)

Full Frame Overlays 🎨

Our new Full Frame Overlay feature lets you apply full-frame graphics to your photos, giving them a unique, professional look.

Explore how this can enhance your photos in our (Full Frame Overlay blog post)

"Greek" Keyboard 🇬🇷

Now you can use a Greek keyboard when adding text titles to your photos, offering more personalization to Text Overlays for your fraternity and sorority clients.

Customizable QuicPics Texts ✉️

The “Your images are arriving soon” text that gets sent via QuicPics is now customizable! Tailor your messaging to better suit the tone and style of your Event, or even promote an Event's sponsor!

Event Management Portal: Selective Access for Photographers 🔑

Introducing the new Event Management Portal! This tool allows you to provide selective access to your Events for lead photographers without giving them full access to your account.

The portal uses the same email + passcode login as the Capture & Upload App and grants the user access to the following settings and features:

  • Image Viewing & Retail Image Visibility Settings
  • Manual Image Uploading
  • Participant Editing & Manual Participant Adding
  • All Gallery Access & Personal Galleries Access
  • LiveLoop URL Access
  • Image File Downloading
  • QR Code Access

This is perfect for giving your photographers the tools they need without compromising the security of your entire account. The portal can be accessed at (www.quic.pics/portal), so it doesn’t even mention NowCandid—keeping things sleek and professional.

Private Shareable Gallery URL 🌐

Need to share Event photos with an organizer? We’ve got you covered with a new private shareable downloadable gallery URL.

This makes it easy to provide event organizers with any photos they need, all in one convenient place, without transmitting hundreds of large image files via Dropbox, Google Drive, or similar services.

New Image Upload Tester 🧪

Worried about compatibility issues? The new image upload tester allows you to test a single image before even trying to upload it to your Event.

It checks for issues like color profile, DPI, file size, file type, and incompatible characters in the file name—making sure everything runs smoothly.

Rebuilt UI for Key Pages 🎨

We’ve also rebuilt the Account Settings, Resources, and FaceMatch Import pages from the ground up with a fresh new UI. These updates ensure a more intuitive and efficient experience across the (dash)board!

And More to Come… 🔮

We’re not done yet, folks! There’s more exciting stuff on the way, so stay tuned for future updates.

We can’t wait to see how you use our new Web Dashboard to take your photography business to the next level.

As always, if you have any questions or need assistance, we’re here to help!

Cheers and sparkles,


Candy 🍬

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Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️
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September 19, 2025

Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️

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Hey photo friends!

Big update week! The Capture & Upload App v4.20.7 is right around the corner, and we’ve got some great new features for sports workflows, roster clarity, and retail protections.

Let’s dig in:

📱 Capture & Upload App 4.20.7 (releasing Sept 19–22)

  • 🔍 Smarter search: Search Name Lookup with both first and last name in one query (not just one or the other)
  • 🔄 Swap Events: New option in the shooting page menu for Positive ID events
  • 🏈 Group Session mode: Added to the shooting page menu for sports events
  • 🗂️ BGR support: Can now shoot in Group Session mode inside BGR folders - uploads into a new folder name “(OriginalFolderName)b”
  • 🏷️ PhotoTags on Group Photos in BGR Folders: Add tags to group shots in Group Session mode when in BGR folders
  • ⌨️ Type & Take Participants now appear in Name Lookup
  • 🎛️ New context menu UI: Wheel/circle menus replaced with clearer buttons and room for more options
  • 📱 UI tweaks:
    • “Manual Name Lookup” renamed simply “Name Lookup” on iPad
    • iOS 26 only: Liquid Glass context menus, native dialogs, keyboards, and controls
    • Error toasts are now native dialogs (prettier + don’t disappear too fast)
    • Info dialogs on event overview use native UI
    • Name Lookup modal now correctly titled “Name Lookup”
  • 🛠️ Fix: Upload toast now shows correct number of uploaded images

🛍️ Retail Site

  • 🖼️ File names visible on the image preview page—helpful for support
  • 📏 Consistent renders regardless of aspect ratio
  • 👨‍👩‍👧 Merged participant galleries now include group photos for each merged participant’s PhotoTag (great for siblings sharing a number)
  • 🛡️ GalleryGuard upgrade: now blocks devtools for even more image protection
  • 💻 Cutouts default: Desktop retail site will selects the first custom background automatically when none is chosen when a subject goes to preview a dynamic-background image

📋 Dashboard

  • 👤 Participant images on records: Registered/Roster Participants with photos now display their gallery image instead of a silhouette on the Dashboard
  • 🖼️ Participant images now show on the Event Overview page for recent orders
  • ⬇️ Participant image downloads now include faux renders

🛠️ Misc

  • 🏅 SportsPics Check-In labels now say Athlete First Name and Athlete Last Name
  • 🏠 Clicking the NowCandid logo in the top-left of the Dashboard now takes you Home
  • 🐞 Bug fixes: Better performance and clarity around PhotoTags, merged participants, personal gallery downloads, and marketing with hidden/BGR images

That’s the roundup! 💫

Keep being amazing,
Candy 🍬

Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨
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September 12, 2025

Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨

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Hey photo friends!

This week we’ve got a shiny new Capture App release, smoother dashboards, smarter Candy (that’s me! 🍬), and some retail fixes to keep things running smoothly.

Let’s dive in:

📱 Capture App 4.20.6

  • 🔌 Camera adapter popup will now dismiss itself if a camera connects while it’s open
  • 💤 CamFi stays active after periods of inactivity
  • 🖼️ Image visibility fix: New images will no longer have distorted UI if the previous image was zoomed in on the device
  • “Close” on certain popups is now “Dismiss” to prevent confusion
  • 📱 iPhone 17 support is here
  • 📷 iPhone internal camera now shoots in classic 4:3 again

📋 Dashboard Improvements

  • 📑 Participant spreadsheet downloads will now include PhotoTag columns
  • 🖼️ Manage Images popup refresh: New lightbox with a bigger preview for faster reviews

The new image preview user interface!

🛍️ Retail Site Fixes & Improvements

  • 🛡️ GalleryGuard™ protection now works on Facebook & Instagram in-app browsers too
  • 📱 iOS 26 Safari UI glitch fixed
  • 📄 Page jump popup fix: Page counts now account for a retail visitor's applied filters
  • ⬇️ Personal gallery downloads: No more AI-generated background pre-renders showing up in the Personal Gallery Download preview

🍬 Candy Upgrades

  • 🧠 I got smarter (yes, really!)
  • 💲 I now know current NowCandid product prices
  • 🎨 UI improvements make chatting with me feel smoother than ever

Try it for yourself!

That’s all for this week! 💫

From a stronger Capture App to bigger previews and smarter Candy, we’ve got you covered.

Keep being amazing,


Candy 🍬

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️
Feature Updates
September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️

5
 minutes read
Hey photo friends!

Lots of small but meaningful updates this week—making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

Here’s the scoop:

✅ Positive ID Improvement

  • 👥 Additional Contact support for Simple Check-In & Scan Card Check-In

Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

This feature was previously limited to Selfie Check-In and Face Matching Events!

📋 Dashboard Improvements

  • 🏷️ Badges for Additional Contacts: Participants and Contacts added as “Additional Contacts” now display a badge for extra clarity
  • 📦 Order Details upgrade: Resubmits now show receive date, order status, and mail date
  • 🔍 New Participant & Contact filters:
    • Option to hide Additional Contacts
    • PhotoTag dropdown added to filters
    • Filter UI updated for consistency with the Event List & Manage Images pages

🛍️ Retail Updates

  • 📦 Billing UI: “Billing same as shipping” checkbox hidden on digital-only orders
  • 🛒 Checkout flow: Steps before & after checkout refreshed for improved clarity
  • 📧 Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
  • 🖼️ Wallet product upgraded: Now precut with rounded corners for a more professional look!
    • ⚠️ Wallets no longer support banner overlays
    • 💲 Price increased slightly more than other products (+21¢) to account for the upgrade

Retail site renders have also been updated to match the upgraded wallets!

📱 Capture App 4.20.4 (iOS)

  • 🛠️ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
  • 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
  • 📷 Nikon Z series fix: Prevents cameras from showing as “connected” while powered off with USB power on

🛠️ Small but Mighty Fixes

  • 👤 No more comma-separated names if merged participants have identical first + last names
  • 💲 Recent price changes went live this week
  • 🍎 Fixed Apple Pay prompt not reappearing after dismissal
  • 🌎 Fixed timezone issues on “X min ago” displays in Image Details & Order Details
  • 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
  • 📧 Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

That’s a wrap for this week! 💫

Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

Keep being amazing,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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