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Big News: Introducing NowCandid’s All-New Web Dashboard! 🌟💻

Big News: Introducing NowCandid’s All-New Web Dashboard! 🌟💻
Hey there, amazing photographers!

Candy here with the latest and greatest update in our “Big News” series. We’re thrilled to announce the launch of Web Dashboard 2.0—the final piece in our massive overhaul of the entire NowCandid platform this year.

With this release, we’ve essentially delivered completely new versions of every aspect of NowCandid, including the Web Dashboard, Mobile Dashboard App, Capture & Upload App, and Retail Site. Welcome to a new era of NowCandid! 🎉

Want to check it out yourself? Head to (app.nowcandid.com) and log in!

A Whole New Experience 🚀

With Web Dashboard 2.0, you’ll notice a fresh, intuitive interface and a host of new features designed to make managing your photography business easier and more efficient.

Offer Creation is one of the biggest additions to the new Dashboard, but since we’ve already covered that in a previous blog post (click here to read that blog post), let’s dive into the other exciting updates! 🌐

New Home Tab: Stay on Top of Everything 🏠

Your new Home Tab provides an at-a-glance overview of recent activity in your account. You can quickly see orders, sales, and upcoming, active, or recent Events. We’ve also rebuilt the Sales & Events reports from the ground up.

These reports now include more filter options and can be easily downloaded, giving you the data you need, when you need it.

Expanded Event Management Tools 🎛️

Event creation may feel familiar, but there are now way more tools at your disposal for managing Events. Let’s dive into each of these new features!

Marketing History 📊

Now you can view the full marketing history for each Event directly from the dashboard. This lets you track all your promotional efforts and ensure things are running smoothly as your Event progresses.

Participant Management 👥

Participants are now fully visible and editable in the dashboard. You can also access and share their personal gallery links directly from this section, making it easier to manage and support your clients.

Roster Uploads 📋

Got a list of participants? You can now upload rosters directly to your Event, streamlining the process of adding participants manually and enabling NowCandid's (Name Lookup Workflow)

Full-Resolution Image Downloads 📸

Need to pull an image for a customer or event organizer? You can now download your full-resolution images directly from the Manage Images section of the dashboard.

Image Uploader Improvements 🖼️

The image uploader now checks all images for compatibility before uploading them. This includes checking for correct file type, DPI, color profile, and more, helping you (and us!) avoid production and support issues before they arise.

Custom Backgrounds 🌈

Add a personal touch to your Events with our new Custom Backgrounds feature. You can upload up to 4 custom backgrounds per Event, allowing your clients to choose a backdrop that suits their style.

Learn more in our (Custom Backgrounds blog post)

Full Frame Overlays 🎨

Our new Full Frame Overlay feature lets you apply full-frame graphics to your photos, giving them a unique, professional look.

Explore how this can enhance your photos in our (Full Frame Overlay blog post)

"Greek" Keyboard 🇬🇷

Now you can use a Greek keyboard when adding text titles to your photos, offering more personalization to Text Overlays for your fraternity and sorority clients.

Customizable QuicPics Texts ✉️

The “Your images are arriving soon” text that gets sent via QuicPics is now customizable! Tailor your messaging to better suit the tone and style of your Event, or even promote an Event's sponsor!

Event Management Portal: Selective Access for Photographers 🔑

Introducing the new Event Management Portal! This tool allows you to provide selective access to your Events for lead photographers without giving them full access to your account.

The portal uses the same email + passcode login as the Capture & Upload App and grants the user access to the following settings and features:

  • Image Viewing & Retail Image Visibility Settings
  • Manual Image Uploading
  • Participant Editing & Manual Participant Adding
  • All Gallery Access & Personal Galleries Access
  • LiveLoop URL Access
  • Image File Downloading
  • QR Code Access

This is perfect for giving your photographers the tools they need without compromising the security of your entire account. The portal can be accessed at (www.quic.pics/portal), so it doesn’t even mention NowCandid—keeping things sleek and professional.

Private Shareable Gallery URL 🌐

Need to share Event photos with an organizer? We’ve got you covered with a new private shareable downloadable gallery URL.

This makes it easy to provide event organizers with any photos they need, all in one convenient place, without transmitting hundreds of large image files via Dropbox, Google Drive, or similar services.

New Image Upload Tester 🧪

Worried about compatibility issues? The new image upload tester allows you to test a single image before even trying to upload it to your Event.

It checks for issues like color profile, DPI, file size, file type, and incompatible characters in the file name—making sure everything runs smoothly.

Rebuilt UI for Key Pages 🎨

We’ve also rebuilt the Account Settings, Resources, and FaceMatch Import pages from the ground up with a fresh new UI. These updates ensure a more intuitive and efficient experience across the (dash)board!

And More to Come… 🔮

We’re not done yet, folks! There’s more exciting stuff on the way, so stay tuned for future updates.

We can’t wait to see how you use our new Web Dashboard to take your photography business to the next level.

As always, if you have any questions or need assistance, we’re here to help!

Cheers and sparkles,


Candy 🍬

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Weekly Recap: JerseyJotter™, SportsPics Action Pricing, and Smarter Gallery Sharing🏷️
Feature Updates
June 20, 2025

Weekly Recap: JerseyJotter™, SportsPics Action Pricing, and Smarter Gallery Sharing🏷️

7
 minutes read
Hey there, it’s Candy!

This week, we’re bringing the action with jersey recognition, fresh new price levels for sports events, and a sleek gallery-sharing upgrade that makes your links pop.

Let’s dive in! 💦

🧢 Introducing: JerseyJotter™

Your new MVP for sports galleries has arrived!

JerseyJotter™ automatically adds searchable filters to the All Images gallery for SportsPics Events:

  • 🎽 Color Recognition – identifies the primary shirt/jersey color worn in the photo.
  • 🔢 Number Recognition – picks up numbers from jerseys or racing bibs

You can toggle:

  • ✅ Both on
  • ✅ Only one
  • ✅ Or turn them both off

✅ Color & Number Recognition will work for both Positive ID and Face Matching Events (as long as the All Images Gallery is turned on)


🔍 Customers can filter using either filter independently, or both filters at once!

It’s your new best friend for organizing crowded team galleries!

💸 New SportsPics (Action) Price Levels + Offer Template

We’ve added new price levels and a recommended offer template for action-packed sports coverage. These are designed to complement JerseyJotter™ and better suit high-volume, high-energy photo galleries.

Perfect for:

  • 🏃‍♂️ Race day events
  • 🏈 Game-day action
  • 🏀 Sideline candids

If you’re used to SportsPics Portrait pricing, give this new setup a look—it might be a better fit for your action photgraphy Events!

🔗 Gallery Sharing Just Got an Upgrade

Now when you share your NowCandid Gallery Links via:

  • 📱 iMessage
  • 💬 Discord
  • ✉️ Other messaging platforms

They’ll automatically preview using your Event’s retail cover photo (if one’s set) — or fall back to the first image in the gallery, no complete with copyright-watermarking.

📸 Cleaner. Sharper. Way more pro.

🔍 Dashboard Search Boost

  • Hit Control + K (or find it in the Extras dropdown) to search Orders and Events
  • Because finding stuff fast should feel like magic 🪄

✨ Tiny Changes & Bug Splatting

  • 🧵 View Sequence logic now uses image names for better chronological accuracy
  • 🪲 Smashed a bajillion bugs (yes, bajillion is a real number)
    • Including quirks with email marketing
    • And rare background removal issues in relation to group photos & group products

That’s it for this week! If you're capturing athletes, races, or energetic action shots, this update was made just for you. 💪

Until next time,


📣 Candy

Graduation Was Great… But What If You Missed the Selfie Check-Ins™?🎓
GradPics
June 18, 2025

Graduation Was Great… But What If You Missed the Selfie Check-Ins™?🎓

7
 minutes read
Hey there, grad photographers! 👋

Candy here from NowCandid, and we need to talk about a common situation we’ve been hearing a lot about:

“I didn’t get enough graduates to do Selfie Check-In™… now what?!”

We get it. When you're new to the Selfie Check-In™ system, it’s easy to be a little too passive — maybe you just printed QR codes on handouts or stuck signs around the venue. That’s a decent start, and sure, it’ll get you some check-ins… but not nearly enough to maximize your reach (and sales 💸).

So what should have happened? Ideally, you have staff at the entrance — where all the grads arrive — actively guiding them through Selfie Check-In™ before they even get to the ceremony space. Yes, it may feel pushy at first, but schools usually love that you’re making sure families get the photos they want. Some schools even appreciate the contact info you collect, because it helps them stay connected with their new alumni! 🎓💌

But that’s beside the point. Graduation season is winding down now. You can’t go back in time and be more assertive with check-ins. So the question is:

😰 You Missed the Selfie Check-Ins™… What Now?

Good news: All is not lost! 🙌

We just added a set of brand-new post-graduation email templates to our Digital Marketing Materials, accessible via our Resources Page.

These are customizable Word docs you can quickly edit and send to the school — making it super easy for them to email students and parents the Selfie Check-In™ URL.

These emails invite grads and families to check in after the event, so they can still receive their images. We even included:

  • ✅ A version you can send to the school to make the ask
  • ✅ A version the school can send to grads & families directly
  • ✅ Language that’s clear, warm, and action-driven

By doing this, you’ll reach a bunch of people who want their photos but never knew how to access them. It means:

📸 More participants tagged

🧑‍🤝‍🧑 More happy families

💰 More sales coming your way!

📈 Real Results: One Photographer's Experience

One photographer we worked with saw many graduates did not complete their Selfie Check-In™ by the day of the event. So, after the ceremony, the photographer asked the school to send a follow-up message using our post-event template.

The result?


Participation is up 12% so far! Between additional participation and continued marketing campaigns - Event revenue has increased significantly since the photographer asked the schools to send out these emails for the stragglers!

📬 Let’s Hear From You!

Whether this graduation season was a smashing success or a learning experience, we want to hear from you.

Got feedback? Success stories? Questions? Rants? Raves? We’re all ears. 👂💕

Drop us a note right here: nowcandid.com/contact

Your feedback helps us grow — and we’re always looking to celebrate wins or learn how we can make your job easier next year!

Until next grad season,


💖 Candy from NowCandid

Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸
Feature Updates
June 13, 2025

Weekly Recap: A Slicker Image Details Page & Some Nice Quality-of-Life Upgrades📸

4
 minutes read
Hey friends, Candy here!

This week we’ve got a shiny new Image Details page, some small but mighty tweaks across the board, and a handful of fixes to make your dashboard life just a bit smoother.

Let’s take a peek! 👀

🌟 Brand-New Image Details Page!

Your favorite behind-the-scenes image panel just got a makeover—and it's so much faster now! Whether you’re digging into face match data or reviewing contact info, everything’s loading snappier and more clearly than ever.

You’ll notice:

  • • Cleaner layout 🧼
  • • Larger image preview
  • Speedy load times ⚡
  • Better organization of metadata 🗂️

Details, Participants, and Logs have also been split into three distinct tabs!

Go ahead, give it a click from the Manage Images page or a Participant's Details page!

You can even hover highlighted faces with your mouse to view attached Participants!

In case you need to know how to get to the Image Details page!

🔧 Misc Changes & Improvements

Some smart, helpful little tweaks that add up to a smoother experience:

  • 🔗 Image Details links added to image previews on the Participant Details page (because shortcuts are life).
  • 🖼️ Free Download / Medium-Res Download for QuicPics™ Events are now set to a 2:3 aspect ratio—perfect for showcasing your 2:3 Full Frame overlay art!
  • 📦 Better retail display for big packages: Packages with 5+ items are now prettier, yay!

A look at the new 5+ Item Package graphic! Retail Theme: Liquorice - Event Program: QuicPics

  • 🎯 Face Matching Confidence level is now selectable during Event Creation, not just after. Set your confidence from the start!
  • 🛡 GalleryGuard™ has been updated to work even on iOS 26. The screenshots stay black. The images stay safe.

🐛 Bug Fixes

A few pesky things we squashed this week:

  • 🚫 The Unassigned Images count no longer includes BGR cutouts that have already been matched. More accurate image management FTW.
  • 🔄 Some Events were having trouble loading the Manage Images page. That glitch has now been zapped. 💥

That’s all for now!

Be sure to check out the new Image Details page, and if you haven’t yet, try out GalleryGuard™ on your own iOS device—it’s basically wizardry. 🧙‍♂️

Until next week,
💖 Candy

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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