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Weekly Recap: Client Outreach, Better Renders & Faster Tools 🍬📣

Weekly Recap: Client Outreach, Better Renders & Faster Tools 🍬📣
Hey photo friends! 👋

This week’s headline is a big one: Client Outreach is here. It’s a powerful new way to connect with your customers outside of event-based marketing—and it opens up a ton of new possibilities for growing your business.

We’ll keep this recap focused on what it does at a high level, and we’ll link out to a full deep-dive guide so you can see exactly how to use it.

📣 NEW: Client Outreach (SMS + Email)

Client Outreach is a brand-new messaging system that lets you send texts and emails outside of your event campaigns.

👉 Learn more here: www.nowcandid.com/blogs/big-news-introducing-client-outreach-sms-email

What it can do:

📩 Send one-off emails and texts to past customers

📊 Track engagement (opens, clicks, bounces, etc.)

📂 Build contact lists from:

  • Events (with or without matched images)
  • Uploaded spreadsheets
  • Or both combined

🤖 Candy-powered email creation

  • Candy can write and design your outreach emails for you—including subject lines—so you don’t have to mess with formatting or HTML.

Why it matters:

This unlocks a ton of real-world use cases, like:

  • Sending Selfie Check-In links after an event
  • Promoting future bookings to past customers
  • Sharing All Images Galleries for action/sports events
  • Notifying customers about new uploads (like group photos)
  • Sending surveys or follow-ups

💸 Pricing is simple:

  • $0.01 per 10 emails
  • $0.01 per SMS (per segment, and longer texts may be 2–4 segments)

This is one of the most powerful tools we’ve added in a while!

🛍️ Retail: Better Products & Previews

✨ The following products will now always have the SoftTouch finish

  • Premium Prints
  • Premium Plaques
  • Luxe Prints
  • Titled Luxe Prints (coming soon)

🖼️ Improved 2D & 3D renders (especially Luxe)

  • More accurate lighting and better overall presentation.

🎯 3D renders prioritized in store sheet

  • The first three supported products now show as 3D when available.
  • Premium products take priority, but Luxe can now appear too depending on your offer.

Faster, higher-quality background generation

  • Better results, quicker turnaround.

📝 Caption fields no longer require every line

  • Customers can fill what you want, skip what they don’t.

🖥️ Dashboard Improvements

🔎 Smarter search across events & reports

  • Partial matches now work helping you search your events when you can't remember their exact names.
  • E.g. “mustang prom” will let you find “Mustang High School Prom 2025”.

Faster reports & charts

  • Reports pages and dashboard landing load quicker and use fewer resources.

🎨 New “Green Screen” node in Candy Image Studio

  • Instantly convert backgrounds into a green screen for use with your other editing workflows.

🧾 More flexible Offer creation

  • You can now duplicate any existing Price Level when creating an Offer, not just your own or prebuilt ones.

💳 Accounts must now have ACH set up before creating events

  • This has been a point of confusion for some users for some time.
  • By simply requiring ACH info, we can avoid a lot of accounting confusion for photographers down the line!

💰 New “Payout Breakdown” on Order Details

  • Visual, color-coded breakdown of order totals for better clarity.

📱 Capture App 5.4.2 (iOS & Android)

🛠️ Fixed an issue where the background removal popup would reappear after confirming and exiting shooting mode.

That’s the week!

Client Outreach is the star of the show here—it gives you a whole new way to stay connected with your customers beyond the event itself.

Pair that with better product presentation and faster tools, and you’ve got a strong upgrade across the board.

More coming soon! 👀

Candy 🍬

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Capturing Success: How to Book Graduation Ceremony Photography Jobs Like a Pro
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Capturing Success: How to Book Graduation Ceremony Photography Jobs Like a Pro

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Graduation ceremonies are a golden opportunity for photographers. With proud parents, beaming graduates, and memories to last a lifetime, these events are the perfect stage for capturing unforgettable moments. But how do you land these lucrative gigs? In this blog post, we'll share insider tips on how to book graduation ceremony photography jobs and create lasting success. And with NowCandid by your side, you'll have the support and tools you need to shine in the academic spotlight.

  1. Build a Stellar Portfolio:
    First things first, you need to showcase your skills as a graduation photographer. Create a specialized portfolio featuring your best work from past graduation ceremonies. If you're just starting out, consider offering your services for free or at a discounted rate to build your experience and gain valuable client testimonials. Or, try starting out with some smaller graduation ceremonies that are not as contested by competing photographers!
  2. Network with Schools and Universities:
    Build relationships with school administrators, counselors, and event coordinators. Attend school events, join local education associations, and engage in conversations on social media platforms. Establishing connections in the education community will help open doors to potential photography opportunities.
  3. Leverage Social Media and Online Marketing:
    Create a strong online presence to showcase your work and attract clients. Use social media platforms, SEO, and email marketing to promote your services and drive traffic to your website. Share captivating images from past graduation ceremonies, client testimonials, and behind-the-scenes content to engage your audience and demonstrate your expertise. 
  4. Partner with Local Businesses:
    Collaborate with local businesses that cater to graduates, such as cap & gown vendors, school ring vendors, or varsity jacket vendors as a couple examples. These partnerships can lead to valuable referrals and create a network of resources that benefits all parties involved.
  5. Provide Exceptional Customer Service:
    Go above and beyond to make your clients feel special. Be responsive, professional, and attentive to their needs. Offer personalized consultations, accommodate special requests, and deliver a memorable experience that will leave them singing your praises. NowCandid's platform can help you streamline your workflow and ensure a smooth customer experience from start to finish.
  6. Ask for Referrals and Testimonials:
    Word of mouth is a powerful marketing tool. Encourage satisfied clients to refer you to their friends and colleagues, and request testimonials for your website and marketing materials. A strong reputation will keep the bookings rolling in.

Booking graduation ceremony photography jobs can be both rewarding and profitable. By building a compelling portfolio, networking with schools and universities, and leveraging the power of NowCandid, you'll be well on your way to capturing success in the world of academic photography. So, put on your metaphorical cap and gown, and get ready to celebrate your achievements in the graduation photography business!

New Reporting Feature
Feature Updates
March 7, 2023

New Reporting Feature

2
 minutes read
Recently, we rolled out a much-needed reporting tool for our NowCandid™ users!

Two new reporting tools that will be able to give you a macro view into your business’s performance, as well as a lot of helpful data and analytics on your events!

 

Tool #1, the Sales Report:

This report focuses on reporting all your sales within a date range! It’s filterable by which NowCandid™ program you’re using as well and can report your sales by day or your sales by month. Once you have your date range, filters, and date format set, you’ll get a reactive bar graph as well as a series of totals and averages for your sales performance within that date range! This report is great for quickly getting an idea of your overall income and margin.

 

Tool #2, the Events Report:

This second report is where you can really dig into your various metrics. Instead of reporting on all sales during a date range, when you choose a date range, you’re selecting all the events that have a Start Date within that date range. Those events and their totals will be what’s included in this report! So residual sales on older events would not be included like they would be in the Sales Report. After you choose a date range, this report can also be filtered by NowCandid™ program!

You can also choose whether to include $0 sale test events you may have made, so that you don’t drag down your averages on this report. If there are any non-$0 sale events you don’t want included, you can click the checkbox by the event to remove it from your total and averages as well! And lastly, once the information you are interested in is being displayed to you, you can export the data to preserve as a spreadsheet on your own device.

 

With several ways to look at your business’s performance, we believe these tools will be a great benefit to our users and help them make the most of their account with NowCandid™.

Our users will no longer have to guess or run a separate spreadsheet to understand their business’ performance or their overall margins.

Let us know if you have any questions or feedback!

Backprinting: The newest feature to promote your brand
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March 3, 2023

Backprinting: The newest feature to promote your brand

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With NowCandid, we stress how we try to make everything as white-label as possible.

This week, we've officially implemented a new feature that promotes your brand and drives sales in yet another way: Backprinting! Going forward, your business name, your contact info and the retail support email address will be on the back of all standard print products ordered (with the ability to include your business logo coming soon). Plus, the back of the print includes a unique QR code that when scanned, directs back to that person's individual gallery from that event (even if scanned 10 years from now) so they can buy more prints and increase your residual sales long term! With this change, all NowCandid users will now be delivering an even higher quality product, promoting their brands more effectively than ever, booking more business, and bringing in more residual sales as the years go on.

We hope you are as excited as we are!

Note: your business name will replace NowCandid in the example image.

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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