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Feature Updates

Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨

Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨
Hey photo friends! 👋

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Candy here with another weekly recap! This week brings some especially useful workflow upgrades, including better PhotoTag management in Manage Images, larger virtual group limits, and several improvements for large rosters and PhotoRosters.

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Let’s jump in!

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🏷️ Better PhotoTag Management in Manage Images

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You could already select multiple images and add a PhotoTag. Now you can clean them up just as easily.

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➖ New Remove PhotoTags option

  • Select multiple images in Manage Images and use the new Remove PhotoTags button to remove PhotoTags from the selection.

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🧹 Duplicate PhotoTag assignment fix

  • Fixed an issue where Edit Folder could assign the same PhotoTag to the same image multiple times.

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👥 Move PhotoTagged Group Photos to the Top

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There’s also a new Advanced Offer setting:

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PhotoTagged Group to Top of Gallery

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When enabled, PhotoTagged Group Photos will appear at the top of Personal Galleries instead of the bottom.

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We generally recommend leaving this off, but it can be useful for Events where Personal Galleries contain a very large number of individual images and you want important Group Photos to be easier to find.

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📥 Multi-Select Download Change

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Downloads started through the Selected Images sheet in Manage Images will now automatically retry if an individual download stalls.

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This should be helpful when working on slower or congested networks where one image hanging could otherwise interrupt a larger download.

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📋 Roster & PhotoRoster Improvements

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Several fixes this week make roster workflows more reliable:

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👥 Large roster uploads fixed

  • Fixed uploads for customers with more than 1,000 people in their spreadsheet.

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✉️ Malformed email handling improved

  • Fixed an edge case where an email containing a ? instead of an @ could stop the upload process partway through the roster.

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🔢 PhotoRoster Event counts fixed

  • Fixed cases where the number of Events associated with a PhotoRoster could display incorrectly.

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⚠️ Better PhotoRoster export errors

  • Exporting a PhotoRoster directly from an Event page now provides the same detailed error reporting you’d receive when exporting from the PhotoRoster page itself.

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🎨 Candy Image Studio Fix

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🔁 More reliable “Try Again” edits

  • Fixed an edge case where editing an Event image during a Try Again sequence could accidentally generate an entirely new image instead of using the existing edit as its starting point.

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🖼️ Participant Download Fix

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✨ Overlay downloads fixed for faux renders

  • Fixed Download with Overlay not working correctly for faux renders — cutouts displayed with an Event background.

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🧑‍🤝‍🧑 Virtual Groups

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If you create a lot of Virtual Groups for an Event, and need to download them for some reason - this will save you some time!

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📥 New Download All button

  • The Virtual Group List page can now automatically render and download all Virtual Groups for an Event instead of making you process them one at a time.

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👥 Up to 200 subjects per Virtual Group

  • The maximum subject limit in Virtual Group Builder has been increased to 200.

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That’s the week!

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Relatively light changes this week (compared to our usual weekly recaps at least) as we work on some important things behind the scenes!

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Keep creating magic,

Candy 🍬

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Thanks for trusting the process Amy! We wish you many successful events to come. To see Amy’s entire video testimonial, click the play button below.

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We have a new update now available for the Now Candid Microsoft Store App! This update has several quality of life changes and logging improvements, but the main change is that Scanner Identification has finally been implemented!

 

Scanner Identification is a system that positively IDs images to your customers using, as the name implies, a scanner to scan a customer’s QR card.

 

When setting up your event you can generate these QR cards (more on that later) that your customers can scan with their phone to input their contact information. From there, the info & QR code are linked. Any time a QR code is scanned by the photographer that starts a session, and all subsequent photos taken will be matched to that contact info until another QR code is scanned.

 

At this time, Scanner Identification will only be usable with Sports Pics Now and Portraits Now. During event creation, when one of those two programs have been selected, you’ll choose either the “Tap A Face & Selfie Registration” option, or the “Scanner Identification” option. Once Scanner Identification has been selected and the event created, you’ll be able to input how many QR cards you need and a PDF will be generated with that many cards.

 

You’ll want to print out the PDF on perforated paper such as this 4 up card paper found on Amazon to more easily distribute cards without manually cutting all the paper.

 

The Scanner Identification workflow does require an LTE tablet! It’s required both as a device to connect your scanner to and as a way to upload your images live at the event so that guests can have links to buy their images moments after their session ends! Since facial recognition is not being used, galleries will be sent even more quickly and with 100% of the images taken during the session.

 

If you happen to have a very poor internet connection at your event, bringing the tablet and camera to a location with a strong internet connection after the event will send up all the images at that time! Paired to the data you scanned with it at the time of taking the image.

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Bruce Heflin utilized Now Candid’s Grad Pics Now, with Selfie Check-In at a recent graduation, so far racking up roughly $2600 in total sales in less than two weeks.

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Heflin had covered this Nursing College’s graduation in previous years, generating roughly $200 in sales each year. The sales had been so dismal the administrator would provide gas money to keep Bruce coming back. This year was a different story, Heflin has managed to increase his sales by roughly 1200% with the help of Grad Pics Now’s Selfie Check-In Workflow & automated marketing campaigns.

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Here's How He Did It:‍

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1. Used Selfie Check-In to collect correct & current contact data

2. Sent automated marketing messages during the event

3. Bruce had about $200 in sales by the time he reached home an hour or so after the event (he didn't have to go back to the office!)

4. He used a mix of GPN Price Levels 1 & 3

5. He had a total profit margin of roughly 75% across the College’s ceremonies after accounting for the 85% margin for digital downloads.

6. We’re excited to see people discovering the effectiveness of Now Candid’s systems in action when executed properly with quality photography!

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We recently caught up with Bruce to get a better idea of how he started incorporating Now Candid's tools into his existing photography business. Watch the video below to hear from Bruce.

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Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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