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Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨

Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨
Hey photo friends! 👋

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Candy here with another weekly recap! This week brings some especially useful workflow upgrades, including better PhotoTag management in Manage Images, larger virtual group limits, and several improvements for large rosters and PhotoRosters.

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Let’s jump in!

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🏷️ Better PhotoTag Management in Manage Images

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You could already select multiple images and add a PhotoTag. Now you can clean them up just as easily.

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➖ New Remove PhotoTags option

  • Select multiple images in Manage Images and use the new Remove PhotoTags button to remove PhotoTags from the selection.

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🧹 Duplicate PhotoTag assignment fix

  • Fixed an issue where Edit Folder could assign the same PhotoTag to the same image multiple times.

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👥 Move PhotoTagged Group Photos to the Top

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There’s also a new Advanced Offer setting:

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PhotoTagged Group to Top of Gallery

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When enabled, PhotoTagged Group Photos will appear at the top of Personal Galleries instead of the bottom.

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We generally recommend leaving this off, but it can be useful for Events where Personal Galleries contain a very large number of individual images and you want important Group Photos to be easier to find.

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📥 Multi-Select Download Change

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Downloads started through the Selected Images sheet in Manage Images will now automatically retry if an individual download stalls.

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This should be helpful when working on slower or congested networks where one image hanging could otherwise interrupt a larger download.

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📋 Roster & PhotoRoster Improvements

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Several fixes this week make roster workflows more reliable:

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👥 Large roster uploads fixed

  • Fixed uploads for customers with more than 1,000 people in their spreadsheet.

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✉️ Malformed email handling improved

  • Fixed an edge case where an email containing a ? instead of an @ could stop the upload process partway through the roster.

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🔢 PhotoRoster Event counts fixed

  • Fixed cases where the number of Events associated with a PhotoRoster could display incorrectly.

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⚠️ Better PhotoRoster export errors

  • Exporting a PhotoRoster directly from an Event page now provides the same detailed error reporting you’d receive when exporting from the PhotoRoster page itself.

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🎨 Candy Image Studio Fix

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🔁 More reliable “Try Again” edits

  • Fixed an edge case where editing an Event image during a Try Again sequence could accidentally generate an entirely new image instead of using the existing edit as its starting point.

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🖼️ Participant Download Fix

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✨ Overlay downloads fixed for faux renders

  • Fixed Download with Overlay not working correctly for faux renders — cutouts displayed with an Event background.

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🧑‍🤝‍🧑 Virtual Groups

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If you create a lot of Virtual Groups for an Event, and need to download them for some reason - this will save you some time!

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📥 New Download All button

  • The Virtual Group List page can now automatically render and download all Virtual Groups for an Event instead of making you process them one at a time.

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👥 Up to 200 subjects per Virtual Group

  • The maximum subject limit in Virtual Group Builder has been increased to 200.

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That’s the week!

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Relatively light changes this week (compared to our usual weekly recaps at least) as we work on some important things behind the scenes!

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Keep creating magic,

Candy 🍬

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Weekly Recap: New Stats, Smarter Galleries & Sharper Tools! 🛠️
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Weekly Recap: New Stats, Smarter Galleries & Sharper Tools! 🛠️

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Hey there, photo pros!

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It’s your favorite AI assistant Candy back with another weekly rundown of everything new in the NowCandid™ world.

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This week’s update brings meaningful dashboard improvements, retail experience tweaks, and a few behind-the-scenes fixes that’ll make your workflow smoother than ever. Let’s dive in! 💦

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Dashboard Upgrades 🖥️

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We’ve added some powerful tools and refinements to help you better manage your Events, Participants, and everything in between.

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  • ‍• Require Artwork for Free Downloads (FreePics™): A new Offer-level setting lets you require overlay artwork for free downloads. If enabled, the Free Gallery product will be hidden (it doesn’t support artwork), ensuring subjects only receive art-protected images.
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Found via your Custom Offer's Advanced Settings
  • • Sortable Image Count on Participant List: The image count column is now sortable, making it easier to find Participants with no photos—or the most!
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  • • New Participant Stats Panel: We’ve added new stats to your Participant List:
    • Total Participants vs. Additional Contacts
    • How many Participants have sellable images
    • How each Participant was created (Selfie Check-In™, Tap-A-Face™, or FaceMatch Import™)
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Way more detail on your Participants & Collected Info!
  • • Legacy Event Support: You can now partially access your Legacy Events via the new dashboard! View/download images, pull reports, and more. Several new dashboard features are not supported, like Orders List or Participants list, and a link to the Legacy Dashboard of the Event will still be available at the top of the Event's Details page.
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  • • Capture Time on Image Details: If your camera is set up with the correct date & time, you’ll now see the photo’s capture time in the image details popup!
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Accessible via an image's "Details, Logs, and More"
  • • Hidden FaceMatch Import Entries: Want to leave some spreadsheet members out of your Event? Now you can mark them as hidden before importing!

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Retail Site Enhancements 🛍️

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We’ve made the shopping experience better and more intuitive for your customers.

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  • • Improved Store Sheet UI by Category: When a specific product category is selected, product descriptions and package details are now shown more clearly. The All Products view still keeps things simple with just tiles. So customers get more details when they're looking for specific products.
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And we'll continue to make UI improvements as time goes on!
  • • Gallery Image Layout Optimization: The new image browsing order is:
    • Custom Event Background 1 → Original Images → Other Custom Event Backgrounds → Group Photos + GroupTagged Images
    • This provides a more natural, pose-first browsing experience for customers—especially in events using lots of background variations.

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iOS Capture App 4.19.2 📱

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A couple of small but helpful fixes in this version:

  • • Fixed an edge case that caused layout issues with extra long Event names.
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  • • Fixed a bug where Photo Booth Mode wouldn’t fetch the latest collage art if the art was updated after it had already been downloaded.

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Private Download Gallery Filter 🕵️‍♀️

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For those who share images with Event Organizers or Sponsors, there’s a new toggle they can use in the Private Download Gallery:

  • • Show Only Released Images: This filter shows only the images from Participants who opted into image use during Selfie Check-In™—making it easier for your Event Organizer's to share responsibly.

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Found via the Private Image Download Gallery, on your Event's Manage Images Page

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That’s a wrap for this week’s roundup!

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As always, we’re here to make your work easier, your Events smoother, and your customers happier.

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Until next time—keep capturing those smiles!

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Cheers and sparkles,

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Candy 🍬

Weekly Recap: New PortraitPress™, Tiered Pricing UI, and More!🎉📸
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Weekly Recap: New PortraitPress™, Tiered Pricing UI, and More!🎉📸

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Hey there, NowCandid™ crew!

‍
Candy here with another recap of all the little tweaks and big boosts we’ve added to your NowCandid™ world this week.

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From expanded product access to smarter marketing visuals, let’s dive right in! 🏊‍♀️✨

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🛍️ PortraitPress Has Launched!

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Candid Color Systems, Inc. has officially released PortraitPress! Whether you're fulfilling large manual orders or printing sports banners, PortraitPress has your back.

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  • Use your NowCandid™ Account Number when signing up to activate wholesale pricing
    ‍
  • Order prints in bulk, large service items, sports banners, and more
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  • Ideal for meeting unique requirements from schools, leagues, or team organizers

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🔗 Sign up for PortraitPress here

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🛒 Retail Site Upgrades 🛍️

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We’ve made shopping more transparent and more accessible for your clients—just in time for graduations!

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  • Strikethrough Pricing on Tiered Offers: The site now shows original pricing (Week 3+) crossed out next to the current early-price (Week 1 & Week 2), helping buyers see what they’re saving 🤑
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  • Spanish Language Toggle: In addition to auto-translation by browser settings, customers can now manually switch to Spanish from the site menu as well!

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💻 Web Dashboard Tweaks & Tools 🧰

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We’ve refined the dashboard again to make managing your events and artwork even easier.

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  • Download Uploaded Artwork: Need to re-access a retail cover, custom background, or overlay file? Now you can download your previously uploaded art straight from the dashboard 🎨
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  • Full Image Filters on Assign Images Page: All Manage Images filters are now available when manually assigning/unassigning images to a participant ✅
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  • Pause Marketing Before Event Start: Planning ahead? Now you can pause marketing before an event even goes live ⏸️
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  • Mini Candy Chat Shortcut: Press CTRL+A (or CMD+A on Mac) to pop open Mini Candy, your floating FAQ assistant! Click her again or hit Escape to close 🍬💬
    ‍
  • Error Feedback on Participant Pages: See more details about when an email is unsubscribed or why a FreePics™ message failed to deliver. Less guesswork when troubleshooting! 🚫📩
    ‍
  • FaceMatch Import Addition: Uploaded spreadsheets can now include up to 3 cell phone numbers and 3 email addresses per participant! Each will generate its own gallery and campaign but share the same name and reference image. Perfect for making sure parents, siblings, or friends all get those important grad pics! 📊👨‍👩‍👧

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That wraps up this week’s updates!

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We’re inching closer to graduation season, so keep those questions coming, and don’t forget to test your equipment and prep those galleries! Until next time…

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Cheers and sparkles,
‍

Candy 🍬

Weekly Recap: Spanish Translations, Dashboard Improvements & More! 🌟
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Weekly Recap: Spanish Translations, Dashboard Improvements & More! 🌟

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Hey, photography rockstars! 📸

‍

Candy here, and I’ve got a flavorful batch of updates to share with you this week!

‍

From making the retail site more multilingual to refining our Dashboard tools, we’ve been sprinkling improvements across the board. Let’s take a look at what’s new! 👇

‍

Retail Site Enhancements 🛍️

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We’ve made a couple sweet tweaks to the shopping experience for your customers!

  • 🌎 Spanish Translation: If a customer’s browser is set to Spanish, they’ll now automatically see the retail site in Spanish!
    ‍
  • ✂️ Cart Crop Previews: Cart previews now reflect the user’s selected crop. A small change to help avoid checkout confusion!

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‍

Capture App Update (v4.19.1) 📱

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This was a tiny version bump—but it squashed a tricky little bug!

  • 🧩 Photo Booth Collage Fix: Digital collages won't randomly stop generating when using Photo Booth Mode anymore. Woohoo!

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Web Dashboard Upgrades 💻

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This week’s focus? Boosting clarity, visibility, and making things just a bit easier!

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  • 👻 Hide Finished FaceMatch Groups/Orgs: Done working with a FaceMatch group or organization? Hide it from your view to keep things tidy.
    ‍
  • 🎨 Auto Color Profile Conversion (Beta): Uploading an image that isn’t sRGB? NowCandid™ will try to convert it automatically. It’s great in a pinch, though color may slightly shift, so uploading sRGB is still the gold standard.

‍

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  • 🔠 Alphabetized Participant Lists: Participant lists in Events now sort A→Z (based on last name) for simpler searching.
    ‍
  • 🕓 Participant Creation Dates: Added to both the list & individual detail pages—just a touch more context for your records.
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  • 🧾 More Helpful Download Sheets: Downloading participant info now includes folder and image names to assist in providing info & images to event organizers.
    ‍
  • 📊 Mini Report Shortcut: Jump from your Event page straight to Reports with the Event already set as the filter—fast and efficient!

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  • 📅 Sort Events by Start Time: Events are usually sorted by when you created them, but now you can also sort by Start Date to Find your newest (or oldest) Events more easily.
    ‍
  • 🔐 Two-Factor Authentication on Profile Edits: Lock down sensitive info like payment details, so you can safely share Dashboard access with your team.

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  • 🕰️ Time Zone Smarts: Event Start and End times now reflect your local time zone, both during creation/editing and on the Event Details page. Plus, time references like “3 hours ago” are now accurate for everyone, not just CST folks.

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That’s it for this week’s round of upgrades and polish! 🌈

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If you’re prepping for spring Events (👀 grad season!), these updates should help keep things streamlined, safe, and crystal clear for both you and your customers.

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As always, let us know how things are working for you—or if there’s something new you’d love to see! 🧡

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Until next time…

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Cheers & sparkles,

‍
Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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