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Teaser: NowCandid's Game-Changing Updates for Photographers!

Teaser: NowCandid's Game-Changing Updates for Photographers!
At NowCandid, we understand that the success of our platform hinges on the success of our photographers.

Over the past year, we have invested significant time, energy and resources into revamping our system, tailoring our software and interfaces to meet the specific wants and needs of photographers. Our commitment is to create solutions that are built around the photographer, for the photographer. Here’s a look at the powerful new features and functionalities coming to NowCandid:

New Updates to Boost Your Business

1. Custom Offers

Until now, NowCandid users could only use our premade Offers, which have been very successful - but the limited options have sometimes been restrictive in certain situations.

Now, we are excited to introduce the ability for photographers to create their own custom Offers.

This means you can now set your own prices, choose your own product lineup, set your shipping costs, and create your own packages.

You can even choose from a variety of color schemes, including animated holiday themes, that will change the color palette of the new retail site, Selfie Check-In site, and Scan Card Check-In site.

Speaking of, the Selfie Check-In site has been overhauled as well! And now will only allow the subject to take a selfie if there is only one face visible in their camera view.

If you're not sure where to start when building your first offer, instead of building from scratch you can use our recommended premade Offers as templates to get started.

Also, we have revamped our text & email marketing system for Custom Offer Events! Text marketing is now a bit trendier, and includes emojis to improve click rates, and gallery links for QuicPics will now be delivered from the same phone number as their QuicPics image files. Plus, if a new image is added to a subject's gallery after they make a purchase, they will now receive a text or email notification that new images have been added since their last visit.

These new features aim to break down significant obstacles NowCandid photographers have faced, and allow for greater flexibility and customization.

2. Simplified Retail Site with new Features

When you create a new Event using one of your Custom Offers, it will utilize an all-new, simplified, retail site! The new site has a very clean and simple look, and comes with a variety of cool features:

  • Cart-Wide Retouching: End customers can order retouching for all items in their cart for one flat price. This incentivizes larger orders, and allows photographers to focus on speedy delivery by skipping pre-upload retouching.
  • Third-Party Sign-In: Customers can sign in using Google, Apple, Facebook, or X/Twitter accounts. This provides access to an Event History of all personal galleries they’ve accessed, and an Order History complete with order statuses.
  • Product Page Rendering: When viewing the product page, most products will render with the customer's selected image, right there in the product gallery!
  • More Product Customization: Customers can choose from multiple product styles, and change an art style's primary & accent colors before adding the product to their cart.
  • AI Background Generation Tools: For images with backgrounds removed, customers can use text prompts to generate unique AI backgrounds tailored to their specifications, or choose from a variety of popular defaults.
  • Live Face Match Groups: Similar to our popular Group-by-Face feature, this allows faces in a Face Matching Event's gallery to be clicked to view other images in the Event with a matching face. However, this runs live during an Event (not just by triggering it afterwards) on all Tapped or Checked-In faces within the Event.
  • Retail Header Tweaks: Now includes the Event Name first and foremost, followed by your Business Name! Retail Support contact info will be featured frequently throughout the remainder of the sales process.
  • More Private Galleries: Personal Gallery links now require both an Event Name and a corresponding randomized sequence unique to that participant. Making each gallery more private than ever before.

3. App Version 4.0

Our upcoming app version 4.0 for iOS and Windows is a complete overhaul of version 3.22, including:

  • Improved UI: A refreshed user interface for a smoother experience.
  • Dark Mode: A new Dark Theme for the app's UI that also optimizes battery saving on OLED iOS devices.
  • Pre-Highlighted Faces: Enhanced Face Matching with pre-highlighted faces ensures subjects never miss their face when tapping.
  • Significant Performance Improvements: Reduced bugs, lag, and improved battery life.

4. Event Management Improvements

When managing your new Custom Offer Events (different from traditional NowCandid Events) you'll have access to new Event Management tools and information.

  • Manage Participants: A new Manage Participants interface so you can access your subjects' personal gallery URL.
  • Marketing Tracking: Number of marketing pieces sent out (counting both texts & emails sent).
  • Recent Orders: A new "recent orders" window.
  • Sales Chart: A new sales chart tracking sales over the first 30 days from your Event's start date.
  • Image Uploader: An all-new image-upload tool with a variety of improvements.

Why NowCandid?

NowCandid is designed to be incredibly simple to use, with no subscription fees, startup fees, or license fees. We only make money when you do.

Our platform is built to help you scale your business and brand by being completely white-label, handling customer support for your retail customers, and replacing orders damaged in shipping—all for free.

This means there's more time for you to focus on booking and shooting, while we handle the rest.

Ready to take your photography business to the next level? Embrace NowCandid’s new features and watch your business thrive!

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Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️
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September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️

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Hey photo friends!

Lots of small but meaningful updates this week—making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

Here’s the scoop:

✅ Positive ID Improvement

  • 👥 Additional Contact support for Simple Check-In & Scan Card Check-In

Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

This feature was previously limited to Selfie Check-In and Face Matching Events!

📋 Dashboard Improvements

  • 🏷️ Badges for Additional Contacts: Participants and Contacts added as “Additional Contacts” now display a badge for extra clarity
  • 📦 Order Details upgrade: Resubmits now show receive date, order status, and mail date
  • 🔍 New Participant & Contact filters:
    • Option to hide Additional Contacts
    • PhotoTag dropdown added to filters
    • Filter UI updated for consistency with the Event List & Manage Images pages

🛍️ Retail Updates

  • 📦 Billing UI: “Billing same as shipping” checkbox hidden on digital-only orders
  • 🛒 Checkout flow: Steps before & after checkout refreshed for improved clarity
  • 📧 Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
  • 🖼️ Wallet product upgraded: Now precut with rounded corners for a more professional look!
    • ⚠️ Wallets no longer support banner overlays
    • 💲 Price increased slightly more than other products (+21¢) to account for the upgrade

Retail site renders have also been updated to match the upgraded wallets!

📱 Capture App 4.20.4 (iOS)

  • 🛠️ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
  • 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
  • 📷 Nikon Z series fix: Prevents cameras from showing as “connected” while powered off with USB power on

🛠️ Small but Mighty Fixes

  • 👤 No more comma-separated names if merged participants have identical first + last names
  • 💲 Recent price changes went live this week
  • 🍎 Fixed Apple Pay prompt not reappearing after dismissal
  • 🌎 Fixed timezone issues on “X min ago” displays in Image Details & Order Details
  • 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
  • 📧 Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

That’s a wrap for this week! 💫

Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

Keep being amazing,

Candy 🍬

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱
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August 29, 2025

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱

5
 minutes read
Hey photo friends!

We’ve got a bunch of tidy little upgrades this week—making rosters cleaner, products better, and the Capture App easier to use on busy Positive ID shoots. Here’s what’s new:

📋 Dashboard Improvements

👥 Extra Contacts on Positive ID Rosters: Now supported, just like with PhotoRosters

🏷️ Auto-create PhotoTags: Uploading a Positive ID Roster with new tags? They can now be created automatically in the Event at the same time

📜 Image Details history: Now shows manual unassignments for better tracking

🛍️ Retail Site Updates

🎓 Graduation Plaque: Text now renders live on the retail site

🎓 Graduation Tassel Frame: Text now renders live on the retail site, and features a gold gradient text instead of plain white, and has a new matching stock example

🖼️ New Print Products: 10×18 Print and 10×18 Group Photo now available in the Custom Offer Creator & Editor

📱 Capture App 4.20.3 (iOS)

🔠 Alphabetical PhotoTags: Tags are now sorted A–Z

📌 Persistent PhotoTag filter: Name Lookup will keep your selected filter until you change it or remove it—great for shooting one team at a time

💻 New iPad UI for Name Lookup: Multiple sortable columns + participant image counts in green (easy to see who’s been photographed already)

Better performance: Faster Name Lookup when working with large rosters

📷 Camera support: Sony 7RM3A now supported

🔄 Auto-rotation fixes for vertical images with CamFi & Canon Wireless

📡 Canon Wireless connections working again with the Capture App

🛠️ Small but Mighty Fixes

🏷️ Retail shipping & billing default now set to “Select” instead of "Alabama"

📑 Updated templates for PhotoRoster/Positive ID Roster spreadsheets

📂 CSV roster uploads now supported (not just Excel files)

🔍 Ctrl+F search now works on the Web Dashboard's Blog page

📏 Better DPI conversions in uploader & image details for cm → inches situations

👤 Positive ID Roster fixes for a bug that caused some images to assign to additional Participants

🖼️ Retail Groups tab cutouts now display properly as JPEGs when originals are hidden on the retail site

That’s a wrap for this week! 💫

From cleaner rosters to new products, these changes should make your workflow smoother and your galleries better.

Keep being amazing,

Candy 🍬

Weekly Recap: More PhotoTag Power + Capture App Upgrades 🏷️📱
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August 15, 2025

Weekly Recap: More PhotoTag Power + Capture App Upgrades 🏷️📱

6
 minutes read

Hey there, photo friends!

We’ve got more PhotoTag goodness this week, along with some handy Capture App improvements and small workflow wins. Here’s what’s new:

🏷️More Ways to Use PhotoTags in the Dashboard

  • • Assign PhotoTags to Participants right from the Participant Details page
  • • See PhotoTag images on the Participant Details page for quick reference
  • • Filter Participants by PhotoTag from the Participant List page
  • • PhotoTags now appear on Scan Cards—assigned tags will print right under the participant’s name
  • • Participant galleries on retail now include group photos from their assigned PhotoTags

📋Smoother Roster & Participant Management

  • • Contacts created via scan cards, rosters, Tap-A-Face, or generic check-in are now fully editable like normal participants—no more “blank” contacts
  • • Roster uploads no longer require you to manually remove parentheses in your files (one less cleanup step!)

📱Capture App 4.20.2 Highlights

  • • Use cellular while connected to CamFi or Canon Wi-Fi (great for maintaining uploads while tethered)
  • • Force cellular use via the Resources page if needed
  • • App badge now shows the number of unuploaded images
  • • Sort and filter by PhotoTag in Name Lookup to speed up team or group sessions
  • • New UI improvements, including:
    • • Fullscreen card scan popup on iPhone
    • • New “Choose Participant” popup design
    • • Native iOS-style dropdowns and toggle switches for a cleaner, faster feel

🖼️Small Retail Site Improvements

  • • When cropping an image with a background selected, the cropper now shows the background so you can see exactly how it will look
  • • Jersey Jotter filter combos are now inclusive—meaning “Black + 0” will only show black jerseys with the number 0, not all black jerseys or all 0 jerseys

That’s it for this week!

Lots of small changes adding up to smoother workflows and better gallery organization. 🏆

Keep being amazing,

Candy 🍬

Let’s get in touch

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