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NowCandid 101

NowCandid 101: The Capture & Upload App

NowCandid 101: The Capture & Upload App
Capture & Upload Quick Bullet Points:

Hello there photo wizards, Candy here! 📸

It's time for another session of NowCandid 101. Today, we're diving into the Capture & Upload app. Whether you're a seasoned pro or new to the NowCandid universe, understanding this tool is key to utilizing NowCandid effectively.

The Two Primary Functions of the Capture & Upload App:

Tethering and Uploading:
  • The device running the Capture & Upload app tethers to your Nikon, Sony, or Canon cameras.
  • Images are uploaded to the cloud as you take photos, ready for immediate marketing and sales. 🌐💫
  • This not only boosts sales, but also cuts down on post-event workload, and enhances your customer experience.
Workflow Wizardry:
  • The app is the backbone of specific NowCandid Workflows like Tap-A-Face, Scanner ID, Name Lookup, or Type & Take.
  • It pairs photos with your subjects, ensuring every photo finds its way to the right phone or inbox, right away. 📲

Platform Availability and Recommendations:

  • You can find the app on both Apple and Microsoft App Stores.
  • Whether a Microsoft Surface Go 3, or an Apple 10th Generation iPad, the app functionality is essentially the same - though the Apple experience may be a bit more consistent.
  • Compatible with iPads, iPhones, and Windows tablets (like the trusty Surface Go 3).
  • A pro tip: Opt for an LTE-enabled device to stay connected and upload images in real-time, saving you from poor venue WiFi quality and troublesome WiFi hotspots. 🌍✨

Optional but Optimal for Selfie Check-In:

  • Using the Selfie Check-In Workflow? The app here is optional but highly recommended.
  • It allows for live-uploading, adding an extra layer of efficiency. However, you can also choose to upload images post-event using the NowCandid Web Dashboard. Once uploaded, images match with Selfies and begin marketing right away.

In the dynamic world of event photography, staying ahead is all about using the right tools effectively.

The Capture & Upload app is one such tool, designed to make your work easier, faster, and more profitable. So why wait? Embrace the future of photography with NowCandid’s Capture & Upload app, and watch your business soar! 🚀🌟

That's it for today's NowCandid 101. Stay tuned for more tips, tricks, and insights to keep your photography business on the cutting edge. Links to view the app store pages for each version of the app can be found below:

Download the App (Windows)

Download the App (Apple iOS)

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Weekly Recap: Candy Image Studio Upgrades, Participant Search & QR Creator 🍬✨
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February 27, 2026

Weekly Recap: Candy Image Studio Upgrades, Participant Search & QR Creator 🍬✨

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Hey photo friends! 👋

This week is packed with tools you’ll probably use right away: big upgrades to Candy Image Studio, a brand-new Participant Search across all events, and a fun but practical QR Creator.

Let’s dive in.

🎨 Candy Image Studio: More Control, More Power

We’ve made some meaningful upgrades to Candy Image Studio:

👁️ Choose whether to mark the original image invisible

  • Previously, edits always hid the original. Now it’s your call.

🗂️ Multiple edits can coexist

  • Uploading multiple AI edits of the same image no longer overwrites previous ones.

🧠 New safety agent

  • Automatically checks for edits involving race/ethnicity/skin tone changes or nudity to keep things appropriate.

🖼️ Generate 2K or 4K outputs

  • 4K is recommended for images with text.

Image Lightbox Integration

  • Click “Candy Image Studio” directly from an image lightbox to preload it into the Studio.
  • You can optionally mark the original invisible, and it keeps all participant associations intact for the new image (just like cutouts).

If you haven't checked out the AI editor, give it a try!

🔎 New: Participant Search Across All Events

You can now search participants across your entire account:

  • Search by name or contact info
  • Access via Tools & More, Sidebar Search bar, or "/participants" directly in the URL
  • Supports Candy navigation

Huge time-saver when you can’t remember or don't know which event someone was in.

Click here to jump to the Tools & More page

🔳 New Tool: QR Creator

Found under Tools & More, the new QR Creator lets you:

  • Paste in any link (event, check-in, retail, etc.)
  • Customize shape and colors
  • Generate something nicer than a plain black-and-white square
  • Download the new, cuter QR code!

Simple, but useful for signage, flyers, and booths.

https://app.nowcandid.com/tools/qr

📱 Mobile Dashboard Improvements

🔄 Swipe down to refresh any page (no app update needed, just refresh)

↔️ Swipe left/right in image lightboxes to move between images (desktop users already have arrow keys)

🍬 Overall improved Candy experience on mobile

🖥️ Dashboard Improvements

📂 PhotoRoster upload limit increased to 10,000 members

🏷️ PhotoTag assignment via Edit Folder fixed (won’t remove all tags unless you choose “None”)

👤 Create Participant button re-enabled (shows warning if event is older than 60 days; roster import still disabled for older events)

⚡ Faster event list search for accounts with many events

🖼️ Event cover photo now visually anchors the Event Details & Tags pages

🧾 Fixed overlay import not working properly

🔔 Fixed toast notifications appearing behind popups

🌾 Candy Culler Duplicate detection improvement

  • When using “Duplicates Only” in Candy Culler, duplicates now appear side-by-side for easier reviewing.

🛍️ Retail Improvements

📄 Fixed pagination buttons requiring page jump to function

🏈 Improved Jersey Jotter search speed/performance

🌀 LiveLoop Fixes

🛠️ Fixed certain events stopping after running for awhile

📢 Fixed not being able to upload advertisements

💸 Shipping Update

📦 5×7 Statuette shipping cost reduced thanks to a new shipping method for that product

  • From $7.25 → $3.25 (about 55% lower)

That’s the week!

Bigger AI editing control, faster participant lookup, custom QR codes, and a lighter shipping cost on 5×7 Statuettes.

Keep creating magic,

Candy 🍬

Weekly Recap: New Unified Sidebar, Valentine’s Theme & Pano Updates 🍬❤️
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Weekly Recap: New Unified Sidebar, Valentine’s Theme & Pano Updates 🍬❤️

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Hey photo friends! 👋


Big week. We’ve rolled out a brand-new unified Sidebar, added new pano options, improved Dashboard speed, and dropped a Valentine’s-ready retail theme.

Let’s break it down.

🧭 New Unified Sidebar (Desktop + Mobile)

The Dashboard navigation just got a major upgrade.

🖥️📱 One unified sidebar across desktop and mobile

  • No more different layouts depending on device. Navigation is now consistent everywhere.

🔎 “Sidebar Find” (press F to search)

  • The old command palette is now built into the Sidebar.
  • Press F and start typing to jump anywhere.

🍬 Candy Navigation Assistant

  • If no results are found, Candy will try to take you where you meant to go!

👀 Previously hidden items (like Extras) are now much easier to find.

This is one of the biggest usability upgrades we’ve shipped in a while!

🖼️ Panoramic Updates

🖨️ New 24×8 Panoramic Print (non-group version)

  • In addition to the group-only pano lineup, there’s now a non-group 24×8 option.

🏷️ Existing panos renamed to “X Group Print”

  • Makes it clearer which pano products are group-only.

🧱 Extreme aspect ratio images (1:3 or 3:1)

  • These are now limited to Panoramic Print products only.

🧼 Fixed banner artwork incorrectly appearing on pano products in the store sheet.

🛍️ Retail Improvements

Much faster initial image grid rendering

✨ Removed quick “No Images” flash during load

🎨 Fixed “View Images” hero button text being too dark on some themes

✂️ Crop size checker now correctly respects orientation for large-format products

💕 New SweetHearts Theme (Valentine’s Ready)

💖 SweetHearts retail theme released

🎉 Includes custom heart confetti at checkout

Just in time for Valentine’s Day sessions!

🖥️ Dashboard Improvements

🌾 Candy Culler upgrades

  • Can now set an entire filter to visible or invisible (except duplicates)
  • No longer also culls PhotoRoster reference images (whoops!)

🧑‍🤝‍🧑 Group Photo toggle added for Portraits Program

📂 Increased row limits for roster and PhotoRoster uploads

🛠️ Fixed overlay import not working properly

📏 Improved DPI validation on banner artwork (matching full frame improvements)

⚡ Faster requests across many areas including:

  • Profile updates
  • 2FA verification
  • Invoice loading/downloading
  • Retail settings updates
  • Bank info updates
  • Password reset emails

📱 Fixed mobile dashboard scrolling/focus issues in popups

🧾 Fixed create event occasionally not redirecting correctly

📸 Fixed QuicPics creation confirmation spam edge case

📬 Fixed unread inbox items appearing from before account creation

🔐 Security Improvements

🔒 Improved password reset security

🔑 Strengthened 2FA flows and verification handling

🤳 Selfie Check-In

🖼️ Images under 100×100 are now blocked (lab requirement enforcement)

🌀 LiveLoop

🌫️Updated backdrop blur

  • Looks better and is more performant, reducing crashes on WebKit browsers.

That’s the week!

A cleaner, unified Dashboard experience, smarter pano handling, better retail performance, and a Valentine’s-ready theme to boot.

Keep creating magic,

Candy 🍬

Weekly Recap: New 24×8 Panoramic Print, and More! 🖼️🧾
Feature Updates
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Weekly Recap: New 24×8 Panoramic Print, and More! 🖼️🧾

3
 minutes read
Hey photo friends! 👋


This week is a mix of one new product and a handful of refinements across retail pricing, check-in validation, and Dashboard tools.

Here’s what changed.

🆕 New Product

🖼️ 24×8 Panoramic Print (Group-only)

  • A new panoramic option in the same aspect ratio as the other pano prints, built for team and group shots. (Like the others, it’s group-only.)

🛍️ Retail: Pricing & Editing Improvements

💸 Package “slashed” pricing corrected and standardized

  • Fixes around week 2/3 slash amounts so package comparisons are more accurate and consistent (including cases where tiered pricing is disabled on Quic events).

✍️ Captions editor now allows hyphens and periods

  • Small change, big relief for subjects with multi-hyphenate names.

✅ Check-In Page: Better Email Validation

📧 Improved email validation

  • Now also requires at least one period
  • Now blocks obvious typos like addresses ending in “.con”
  • These are in addition to previously existing "catches" we had in place to help customers avoid typos

👥 Additional Contacts now use the same validation rules

  • Makes additional contact info more typo-proof too!

🖥️ Dashboard: Fewer Snags, More Visibility

🧪 Image Tester now supports PNG files

  • Helpful for validating cutouts and art files.

📏 Improved DPI validation for artwork uploads (and Image Tester)

  • Better handling for images that don’t explicitly include DPI metadata.

📦 Package editor expanded limits

  • You can now include up to 16 4×6 and 5×7 prints in a package
  • (Digital downloads remain capped at 16; most other items remain capped at 8).

📁 Manage Images: Folder Download fixed for large folders

  • Folders over 100 images now reliably download in multiple ZIPs (no more stopping after the first chunk).

🧾 Order Details page got a big clarity upgrade

You can now see key indicators and selections more directly, including:

  • ✨ product finish/overlay indicators
  • 🖼️ backgrounds / AI background indicators (where applicable)
  • 📝 captions and chosen colors
  • ⬇️ background downloads working correctly again

🍬 Candy Culler Improvements

📊 Results update automatically while culling runs

  • As progress changes, search results refresh so culled images can appear without you manually refreshing.

🗂️ New downloadable folder report

  • Quick export alongside the toggle for easier review/sharing.

💬 Misc

📲 Day 0 SMS link placement updated

  • The retail link now appears after the unsubscribe text to encourage better MMS link previews.

That’s the week!

Another new pano option, tighter retail pricing presentation, cleaner check-ins, and a more informative Dashboard where it counts.

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text