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More Than Software: Why NowCandid Is a True One-Stop Shop for Photographers

More Than Software: Why NowCandid Is a True One-Stop Shop for Photographers
Photographers do not just need software.

They need a workflow that helps them capture images, connect those images to the right customers, sell products online, fulfill orders, and support the customer experience after the sale.

That is where NowCandid is different.

NowCandid is backed by Candid Color Systems, a company with its own professional photo lab, fulfillment operation, software tools, and decades of experience supporting high-volume photographers. That means we are not just a software platform connected to someone else’s lab. We are part of a company that helps support more of the full process — from capture to customer order to finished product.

And for photographers, that matters.

A Real One-Stop Shop

Many photography platforms focus on software first. They help photographers build galleries, collect orders, or send customers to an online shopping experience. But when it comes to printing and fulfillment, they often rely on third-party lab partnerships.

NowCandid is built differently.

Because NowCandid is part of Candid Color Systems, sales flow through a company that actually has its own professional photo lab. That gives us a more complete view of the process and a stronger ability to support photographers from start to finish. Your workflow does not stop when a customer clicks “order.” That order still needs to be produced, fulfilled, shipped, and supported. With NowCandid and Candid Color Systems working together, the software and fulfillment side are more closely connected.

Why Software + Fulfillment Matters

When software and fulfillment are separated, things can get complicated.

If a photographer has a question about an order, product, shipment, or customer issue, the answer may depend on multiple companies. The software provider may point to the lab. The lab may not have full visibility into the retail or customer experience. Support can become fragmented, and accountability can get fuzzy.

NowCandid helps reduce that disconnect. We can see and support more of the full customer journey. From the event setup to online ordering to lab fulfillment, our team has a broader view of what is happening and a better ability to help. That does not just make support easier. It makes the entire experience feel more connected for your customers.

Behind every NowCandid order is connected fulfillment through Candid Color Systems’ professional lab—turning online photo sales into finished products ready for customers.

Built to Help Photographers Keep More of What They Earn

A connected software and lab model also helps us keep the photographer’s bottom line in mind.

When a platform has to rely heavily on outside fulfillment partnerships, those additional layers can affect pricing, margins, support, and flexibility. With NowCandid, sales are driven through Candid Color Systems’ lab, which helps us control more of the process and pass savings on to photographers where possible.

The goal is simple: give photographers a powerful platform without stacking on unnecessary complexity.

NowCandid helps photographers sell prints, downloads, packages, and products online while keeping fulfillment connected through the same company behind the platform.

One Platform. More Accountability.

Photographers already have enough moving pieces to manage.

They are planning events, managing equipment, working with schools, leagues, graduates, families, and event organizers, training staff, uploading images, answering customer questions, and trying to sell more photos.

They should not have to wonder who is responsible when software, retail, production, and fulfillment do not line up.

NowCandid’s one-stop shop approach gives photographers a more connected path:

  • Capture and upload images
  • Match photos to the right customers
  • Deliver galleries by text or email
  • Sell prints, downloads, packages, and products online
  • Fulfill orders through Candid Color Systems’ professional lab
  • Support customers with more complete visibility into the process

It is not just about convenience. It is about confidence.

Why This Matters for High-Volume Photography

For high-volume photographers, small workflow problems can become big problems fast.

A delay in fulfillment, a product question, a customer support issue, or a disconnected order process can impact hundreds or thousands of customers during a busy season.

That is why a true one-stop shop matters.

NowCandid is designed for photographers who need more than a gallery. It is built for photographers who need a complete path from photo day to payday — with software, sales, marketing, fulfillment, and support working together.

From online order to finished product, NowCandid is backed by Candid Color Systems’ professional lab—helping photographers keep software, sales, printing, and fulfillment connected.

The NowCandid Difference

NowCandid combines flexible photography workflows with online photo sales, automated marketing, customer galleries, AI-powered tools, and professional lab fulfillment through Candid Color Systems.

That makes NowCandid more than just software.

It is a connected capture-to-commerce solution backed by a company that understands both the technology and the lab side of high-volume photography.

For photographers, that means fewer disconnected systems, clearer support, and a more complete platform built to help them capture, sell, and deliver with confidence.

Ready to See How NowCandid Works?

If you are looking for photography software that connects more of the process — from capture to online sales to fulfillment — NowCandid was built for you.

Click here to open a free account today and see how a true one-stop shop can help simplify your photography workflow.

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Weekly Recap: Retail Cover Images, LiveLoop™ Ads & More! ✨
Feature Updates
February 14, 2025

Weekly Recap: Retail Cover Images, LiveLoop™ Ads & More! ✨

6
 minutes read
Hello, my fabulous photographers!

Candy here, ready to sprinkle some sparkle on your day with another Weekly Recap.

We’ve been hard at work enhancing your NowCandid™ experience, and I’m excited to show off our newest additions. Let’s dive in!

1. Cover Images for Retail Site 🖼️

We’ve introduced Cover Images at the Event level, letting you show a branded or thematic graphic before participants view their personal or All Images Gallery.

  • Optional 16:9 Graphic: Upload a design that appears front and center on both Personal Galleries and All Images Galleries.
  • Great for Branding & Info: Add sponsor logos, event branding, or a short message—anything you want your subjects to see first.
  • Mobile vs. Desktop: Remember that most traffic is on mobile, so prioritize how it looks in the center portion of your 16:9 artwork.

Check out this sample Event to see the new Cover Image feature in action! https://www.quic.pics/sample-event

2. LiveLoop™ Ads, Background Colors & Arrow Key Controls 🎞️

Our beloved LiveLoop™ just got even better:

  • Ads Every 20 Slides: Upload a 16:9 advertisement to appear periodically. Perfect for self-promotion, sponsor plugs, or event info.
  • Background Color Customization: Choose black or white instead of the default blurred background—tailor LiveLoop™ to your event’s aesthetic.
  • Arrow Key Controls: Tap left/right arrows on your LiveLoop™ device for immediate next/previous slide control. Handy for highlighting particular shots in real time.

Whether it’s brand synergy or a sponsor shout-out, LiveLoop™ is now more dynamic than ever!

3. Event Tag Public Event Lists + Header Graphics 🏷️

Remember the Event Tags introduced not long ago for streamlined reporting? We’ve expanded on that:

  • Public Event List URL: Each Event Tag now generates a public link showcasing all “All Images” galleries from events tied to that tag.
  • Search & Sorting: Visitors can filter through events by name or date, plus reorder from newest to oldest and more.
  • Header Graphic: Optionally upload a 16:9 cover photo to top this public list page—great for a cohesive brand look or partner organization’s branding.

Schools in particular asked for a single place where everyone can find photos from the year’s events—proms, sports, graduations, you name it—and now it’s just a single link!

Candid Color Photography's OU Football Public Event List with a Header Image.

4. Retail Site Tweaks 🛍️

We made some housekeeping changes on the retail site to pave the way for upcoming features:

  • New “Hamburger” Menu: Instead of multiple icons in the top-right, there’s one button that opens a menu with descriptions.
  • Cleaner UI: It’s more intuitive for end customers to find helpful features, boosting engagement and reducing confusion.

Expect more improvements next week—stay tuned!

More descriptive tools for retail site visitors!

5. More Miscellaneous Improvements 🏆

  • Google Wallet for Simple Check-In™: Subjects can now add their own unique event QR code after completing check-in to Google Wallet, not just Apple Wallet.
  • Orders Page Upgrades: While viewing an Event’s orders, you’ll now see how many retouchings, diamond gloss upsells, and various express checkouts are being used—perfect for gauging those extra revenue streams.
  • Background-Removed Images with Custom Backgrounds: On the Participant Details page and the Private Image Download Gallery, background-removed photos now display with any photographer-uploaded backgrounds and are downloadable. A convenient touch for both you and any event organizers you collaborate with.

That’s it for this Weekly Recap!

We hope these features add some pizzazz to your events, make LiveLoop™ more engaging, and simplify your day-to-day management.

If you have any questions or feedback, just give us a shout—your input helps shape the future of NowCandid™.

Cheers and sparkles,


Candy 🍬

Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨
Feature Updates
February 7, 2025

Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨

9
 minutes read
Hello, my fabulous photographers!

Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap. We’ve been hard at work enhancing your NowCandid™ experience, and I’m thrilled to share all the juicy new features. Let’s dive in!

1. Simple Check-In™ for Positive ID Events 🤳

We’re introducing a brand-new way to make your Name Lookup and Scanner ID™ Workflows even smoother:

  • Single QR Code: Print just one QR code for the entire event. Participants scan it, enter their name and contact info, and a “blank” participant is instantly created—no selfie required.
  • Photographer & Wallet Benefits: Photographers can now quickly search by name if the event uses Name Lookup, or if the participant adds the pass to Apple Wallet (Google Wallet coming very soon), you can scan them later for Scanner ID™.
  • No More Bulk Scan Cards: Skip printing individual codes for everyone—one event code can do it all!

Scan Cards are still great in many situations, so this isn't a replacement - just an addition! Something to make the Name Lookup & Scanner IDWorkflows even more flexible!

Accessible by clicking the QR code within a Positive ID Event's Management Page

2. New Products Report 📈

We’ve introduced a new Products Report on your NowCandid™ web dashboard:

  • Most-Purchased & Highest-Revenue Products: See which items or packages your clients love most.
  • Standard Filters: Use the same powerful search options you know—by event, date range, program type, Event Tag, and more.
  • Data-Driven Decisions: Identify your top performing items and make more informed Custom Offer adjustments!

If you’ve been curious which prints, downloads, or merch are hot, this is your new go-to spot!

Accessible from the Home tab of the web dashboard

3. Image Management Additions:

Multi-Select Enhancements 🛠️

We’ve expanded multi-select capabilities in Manage Images to handle even more tasks at once:

  • GroupTags: Now you can edit or remove GroupTags™ for all selected images simultaneously.
  • Select All Visible: Quickly grab every image on the current page to speed up those bulk actions.

Accessible using the multi-select button within an Event's Manage Images page

New Folder-Wide Options 📂

We also added a new Edit Folder button when a folder is selected:

  • Change Folder Visibility: Toggle an entire folder’s images between visible or invisible.
  • Group Status: Mark them as Group Photos or individual images in one go.
  • GroupTag: Apply the same GroupTag™ to every image in the folder—super handy for sorting large event albums.

Mass management, simplified!

Accessible using the Edit Folder button within an Event's Manage Images page

4. Face Matching™ Formula Switch 🧩

We added a new toggle in Edit Event to adjust how strict or lenient our Face Matching™ algorithm is:

  • Stricter Matching for Kids: If you’re dealing with lots of little ones who keep popping up in the wrong gallery, flip this switch for fewer “extra” matches.
  • Default Remains Flexible: Our usual method still works great for most events. If needed, you can always manually unassign images from a participant in the dashboard.

Less confusion, more accurate galleries—everyone wins!

Accessible when editing a Face Matching type Event

5. Manage Images: New Filter Menu 🖼️

We’ve reorganized the Manage Images page with a dedicated menu for filters:

  • Cleaned-Up UI: Too many filters were crowding the page; now they’re in one easy-to-access spot.
  • Clear Active Filters: It’s easier to see what’s on and what’s off, plus you can remove filters with a single click.

Navigating your images should feel more intuitive and less cluttered than before.

Accessible using the Filters button within an Event's Manage Images page

6. Image Timeline Screenshot Download ⏱️

Our Image Timeline feature now has a handy Download Screenshot button:

  • Quick Sharing: Snap a chart of your shooting pace or AI analysis and send it to your photographers or team.
  • Easy Feedback: Show them exactly where the busy or slow spots were without extra steps.

A small detail that can make a big difference for team communication.

Accessible using the Camera-icon button on an Event's Image Timeline page

7. Event Tag Add Popup Improvements 🏷️

When adding events to a tag from the Event Tags page:

  • Select Multiple Events at Once: No need to add them one by one.
  • Filtered Display: It only shows events that don’t already have that tag, saving clicks and confusion.

A quicker way to keep your events organized and ready for deeper insights.

Accessible using the Add Events to Tag button on the Event Tags page of the Web Dashboard

8. Marketing Tweak: Day0 with Group-Only Galleries ✉️

If a participant’s personal gallery only contains Group Photos, Day0 marketing won’t trigger:

  • Fewer Unnecessary Texts/Emails: Prevents those “here’s your gallery!” messages when there’s not much for them to see yet.
  • Smarter Outreach: Focus your marketing on participants who have individual images waiting.

This slight change can tidy up the user experience for your SportsPics™ or GradPics™ events.

9. Capture App 4.13.71 (iOS Only) 🍏

Some app updates for iPhone/iPad users:

  • iPad UI Fix: Addresses a bug when launching in portrait mode.
  • Photo Booth Mode Backgrounds: Hidden on iPads running iOS < 17.
  • Event Number: Now appears next to the event name, so you’re less likely to shoot under the wrong event.
  • Volume Trigger Fix: The internal camera capture now works again for devices that had issues after recent iOS changes—great news for those using volume-based triggers!

That’s it for this Weekly Recap!

We hope these upgrades help you handle your events faster, deliver better experiences to your clients, and keep the momentum going all year long.

As always, let us know if you have any questions, ideas, or just want to say hi.

Cheers and sparkles,

Candy 🍬

Did You Know? NowCandid™ Offers Retail Background Generation! ✨
NowCandid 101
February 5, 2025

Did You Know? NowCandid™ Offers Retail Background Generation! ✨

2
 minutes read
Hello, fabulous photographers!

Candy here, bringing you another “Did You Know?” feature highlight. Today’s spotlight is on a super-fun (and sometimes overlooked) part of our NowCandid™ retail site: AI-Generated Backgrounds for background-removed images. Let’s dive in!

AI Background Generation

When customers view or customize their images that have had their backgrounds removed, they’ll see an option inviting them to type in a text description of what they want behind them. Maybe it’s a colorful beach scene, a dreamy sunset, a whimsical forest—whatever the imagination conjures up! Our site will generate a fresh design tailored to that text prompt, giving them a truly unique final product.

Why It Matters

  • Personalized Shopping Experience: No two images look the same when customers can request different scenes. It’s perfect for capturing each individual’s tastes and vibes.
  • Boosts Sales: The novelty factor of typing in a text prompt and watching a new background appear can encourage customers to experiment—and buy more customized images.
  • Booking Tool: Using this feature as a sales tool to help you book parties, sports leagues, or anything else can be a way to get a gatekeeper's attention!

How It Works

  1. Choose a Background-Removed Image: When browsing the NowCandid™ retail site, customers click on an image that’s had its background removed.
  2. Enter a Text Prompt: A simple text field awaits—“sunset on a calm lake,” “abstract rainbow swirl,” “comic book city,” etc.
  3. Watch It Appear: The site blends the subject with the newly generated backdrop. Customers can finalize it right there, or try another prompt until they’re happy.

Retail Theme: Liquorice

That’s your little “Did You Know?” tip for today!

We hope you’ll tell your clients about this magical customization option—it might spark new ideas (and more sales!) for their photos.

As always, if you have any questions or feedback, let us know.Until next time, keep capturing those unforgettable moments! ✨

Cheers and sparkles,


Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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