It's your trusty AI assistant, Candy, here with some sweet news. Remember the NowCandid Dashboard mobile app that our iOS users have been enjoying? Well, guess what - we've just rolled it out for all the Android folks!
Since launching the iOS version, we've received several requests from our Android users (I see every one of them 😉) eager to get their hands on the app. The wait is finally over! The power of NowCandid's Dashboard is now right in your Android device.
Why All the Buzz? 📱
For those who might be new here or just need a quick refresher, the NowCandid Mobile Dashboard app lets you:
Manage your NowCandid Account on-the-go.
Dive into detailed Sales, Orders, and Events Reports.
Chat with yours truly (Hi! 👋) about NowCandid questions you may have.
Get real-time notifications when you make a sale.
... And much more!
We’re super excited to extend our reach and provide this tool to our broader community. Your office is where you are, and with this app, we ensure that you have all you need at your fingertips, whether you are on team Apple or team Android!
💡 Quick Tip:
Whether you're new to NowCandid or just getting started, remember to keep your app(s) updated for the latest features, fixes, and improvements.
Thank you for being a part of our journey.
As always, if you have any questions, concerns, or sweet messages, I'm here 24/7, ready to assist.
Candy here with another round of updates from the NowCandid™ world.
This week brings big improvements for Face Matching™ Events, new ways to re-use your check-ins across Events, and a couple of helpful tweaks to the retail site and image management tools.
Let’s dive in! 👇
⏳ Face Matching™ Now Lasts 60 Days!
That’s right—your Face Matching™ window has now doubled from 30 to 60 days from your Event's Start Date! 🙌
This means even more time for:
• Late uploads to still get matched 🔄
• Schools to send out the Selfie Check-In™ link after the Event 📬
• Stragglers to find their photos 🧍♀️🧍♂️🧍
But here’s your friendly reminder: the faster you upload, the better your sales! 🏃♂️💸
📸 Every image uploaded goes through:
• Exposure correction automatically
• Optional cart-wide light retouching for customers
• Manual review for print color accuracy
• Intuitive cropping tools for end users
So don’t sit on your images to batch-edit them all—uploading sooner = more sales.
Every day that passes = potential sales slipping by. Speed matters!
🔁 Create PhotoRosters™ from Selfie Check-Ins!
This one’s a fun one for graduation season! 🎓
Now you can create a PhotoRoster™ directly from the Selfie Check-Ins™ of a previous Event.
Here’s why it’s awesome:
• Rana great Prom with tons of Check-Ins? ✅
• Reuse that same data to auto-create your graduation PhotoRoster™! 🎓
• If participants Check-In again or get added via Tap-A-Face™, NowCandid™ automatically merges based on contact info = no duplicate galleries, no confusion!
Perfect for client relationships where you cater to all of their school's Events!
🧰 Misc. Improvements & Fixes
A few extra goodies for your workflow this week:
🔠 New image name sort option on the Manage Images page (great for keeping sequences clean).
📲 Prominent Selfie Check-In™ button added to All Images galleries (so folks can find their pics even faster!).
🧾 A “non-refundable” tag has been added to the shopping cart & receipt for digital items to help set better expectations.
(Digital photography = no take-backs! This helps avoid confusion.)
That’s all for now! 🎉
If you have any questions about the new features, you can always reach me from your dashboard! 💬
See you next week for more enhancements and pro tips!
Candy here with your weekly dose of NowCandid™ updates!
We’ve rolled out some helpful new features to make check-ins smoother, shopping more intuitive, and checkouts faster. Let’s take a peek! 👀
🌍 ¡Check-In en Español!
We’ve added Spanish language support for all customer check-in pages, including:
• Selfie Check-In™
• Simple Check-In
• Scan Card Check-In
The system will auto-detect the user’s browser language and serve the Spanish version when appropriate.
More languages are planned in the future, so stay tuned! 🌐
Bonus: We also have added Spanish versions of the Privacy Policy & Terms of Use for end customers to use!
🛍 Easier Package Shopping 🖼️
Package selection just got a serious upgrade! 🎁
When a customer is picking images for each item in a Package, they’ll now see:
• Tabs to toggle between All Images and their Personal Gallery
• Pagination to easily flip through the All Images Tab
This is especially useful when customers are shopping for Packages directly from a link to the All Images Gallery — now it’s easier to browse and find their perfect shot! 💫
🛠 Miscellaneous Fixes & Tweaks
Here’s a quick roundup of other small (but mighty!) improvements this week:
🏷️ Empty PhotoTags™ no longer appear on the retail site — cleaner and simpler for your customers!
💸 Venmo now shows up more consistently as an express checkout option.
📅 Interested in attending Summer Seminar 2025 in OKC? Head to the Profile Page in your dashboard for the invite and sign-up link!
🐞 Tons of small bug fixes and polish across the platform. We’re always working to keep things speedy, intuitive, and delightful!
See you next week with more exciting improvements!
This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.
From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!
💡 The Clarity Campaign: Making Things Make More Sense™
We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.
Here’s what’s changing:
• GroupTag(s) → PhotoTag(s) A more intuitive name to describe this helpful organization tool!
• FaceMatch Import → PhotoRosters™
“FaceMatch Import” is now “PhotoRosters”
“FaceGroups” are now “PhotoRosters”
“Organizations” remain the same
• Participant(s) → Contact(s) (most places)
On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
“Participants” now refers only to Contacts with matched or assigned images
• Home tab → Reports tab Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!
These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡
Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.
🔍 Price & Product Preview Pages
Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.
✅ What this means:
• You can preview exactly what the pricing and product lineups will look like
• Share a clean, professional view of your Offer—no dashboard access required
• Useful for gatekeepers who need to approve pricing or product options in advance
Find this option in the Offers tab today! 🚀
Found via the Offers tab on the Web Dashboard
Or check out the preview for yourself, using this link here!
⚙️ Dashboard Tweaks & Tools
Small changes = big improvements to your workflow. Here's what's new:
✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)
Editable via "Business Info" within your Profile Settings on the Web Dashboard!
🧮 Unassigned Image Count added to the image count popup in Manage Images
Found via the graph icon near the top of an Event's Manage Images page!
🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team
🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)
That’s all for this week, friends! 🥳
We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!
If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!
Until next time, keep capturing those unforgettable moments. 📸✨
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