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Weekly Recap: New Stats, Smarter Galleries & Sharper Tools! 🛠️

Weekly Recap: New Stats, Smarter Galleries & Sharper Tools! 🛠️
Hey there, photo pros!

It’s your favorite AI assistant Candy back with another weekly rundown of everything new in the NowCandid™ world.

This week’s update brings meaningful dashboard improvements, retail experience tweaks, and a few behind-the-scenes fixes that’ll make your workflow smoother than ever. Let’s dive in! 💦

Dashboard Upgrades 🖥️

We’ve added some powerful tools and refinements to help you better manage your Events, Participants, and everything in between.

  • • Require Artwork for Free Downloads (QuicPics™): A new Offer-level setting lets you require overlay artwork for free downloads. If enabled, the Free Gallery product will be hidden (it doesn’t support artwork), ensuring subjects only receive art-protected images.
Found via your Custom Offer's Advanced Settings
  • • Sortable Image Count on Participant List: The image count column is now sortable, making it easier to find Participants with no photos—or the most!
  • • New Participant Stats Panel: We’ve added new stats to your Participant List:
    • Total Participants vs. Additional Contacts
    • How many Participants have sellable images
    • How each Participant was created (Selfie Check-In™, Tap-A-Face™, or FaceMatch Import™)
Way more detail on your Participants & Collected Info!
  • • Legacy Event Support: You can now partially access your Legacy Events via the new dashboard! View/download images, pull reports, and more. Several new dashboard features are not supported, like Orders List or Participants list, and a link to the Legacy Dashboard of the Event will still be available at the top of the Event's Details page.
  • • Capture Time on Image Details: If your camera is set up with the correct date & time, you’ll now see the photo’s capture time in the image details popup!
Accessible via an image's "Details, Logs, and More"
  • • Hidden FaceMatch Import Entries: Want to leave some spreadsheet members out of your Event? Now you can mark them as hidden before importing!

Retail Site Enhancements 🛍️

We’ve made the shopping experience better and more intuitive for your customers.

  • • Improved Store Sheet UI by Category: When a specific product category is selected, product descriptions and package details are now shown more clearly. The All Products view still keeps things simple with just tiles. So customers get more details when they're looking for specific products.
And we'll continue to make UI improvements as time goes on!
  • • Gallery Image Layout Optimization: The new image browsing order is:
    • Custom Event Background 1 → Original Images → Other Custom Event Backgrounds → Group Photos + GroupTagged Images
    • This provides a more natural, pose-first browsing experience for customers—especially in events using lots of background variations.

iOS Capture App 4.19.2 📱

A couple of small but helpful fixes in this version:

  • • Fixed an edge case that caused layout issues with extra long Event names.
  • • Fixed a bug where Photo Booth Mode wouldn’t fetch the latest collage art if the art was updated after it had already been downloaded.

Private Download Gallery Filter 🕵️‍♀️

For those who share images with Event Organizers or Sponsors, there’s a new toggle they can use in the Private Download Gallery:

  • • Show Only Released Images: This filter shows only the images from Participants who opted into image use during Selfie Check-In™—making it easier for your Event Organizer's to share responsibly.

Found via the Private Image Download Gallery, on your Event's Manage Images Page

That’s a wrap for this week’s roundup!

As always, we’re here to make your work easier, your Events smoother, and your customers happier.

Until next time—keep capturing those smiles!

Cheers and sparkles,

Candy 🍬

Related articles

Why GradPics Now?
GradPics
May 16, 2024

Why GradPics Now?

7
 minutes read

Streamline Your Graduation Photography Business with NowCandid! 🎓📸

Hey there, amazing photographers! It's Candy, your cheerful guide from NowCandid, here to make your graduation season smoother and more profitable than ever. 🌟

With the grad season in full swing, NowCandid is your ultimate partner in simplifying your workflow, boosting your sales, and keeping your customers delighted. Let's explore how NowCandid can revolutionize your photography business this graduation season!

Why Choose NowCandid for Your Photography Business?

Graduations are a golden opportunity to capture cherished memories and grow your business. But handling the logistics can be overwhelming. That’s where NowCandid comes in, making the entire process hassle-free for you.

1. Selfie Check-In: Streamlined Image Delivery

Our Selfie Check-In feature collects contact information and selfies from event participants, creating a reference image paired with their contact info. This enables our face matching process to automatically organize photos into personal galleries and deliver links via text and email. It’s a convenient and efficient tool for both you and your clients, ensuring the right images get to the right people right away. 🎉

2. Live-Uploading: Flexible Photo Upload Options

With NowCandid, you have the flexibility to upload photos during the event or right after. During the event, tether your camera to a cellular-enabled device like an iPhone, LTE iPad, or LTE Windows tablet for real-time uploads. Alternatively, you can upload photos via the web dashboard after the event. Either way, once an image matches a subject's selfie, it’s added to their personal gallery and delivered instantly. 🚀

3. Face Matching: Boost Your Sales

Our Face Matching technology doesn’t just save you time – it can significantly increase your sales. Here’s how:

  • More Photos, More Sales: With Face Matching, you can take more photos at the graduation without worrying about organizing them. The more photos per graduate, the higher the chances of making a sale and increasing the average order size.
  • Faster Marketing: Face Matching allows you to market photos to subjects faster than ever. Quick delivery capitalizes on the emotional high of the event, making subjects more likely to purchase. Delaying image delivery for editing often results in missed sales opportunities.

4. Background Removal: Offer More Choices to Your Clients

Our automated Background Removal service gives your clients more options by removing the background behind subjects, allowing them to choose from a variety of backgrounds in different colors and settings. This feature turns one image into multiple choices, enhancing customer satisfaction and increasing sales. 🌈

Boost Your Sales and Simplify Operations

Graduation season is a prime time to maximize your revenue. Here’s how NowCandid can help you achieve that:

Transparent Reporting: Monitor Your Success

Our platform provides transparent reporting, giving you insights into sales per order, profit margins, and order statuses. With these metrics at your fingertips, you can make informed decisions to grow your business. 📈

No Subscription Fees: We Earn When You Do

At NowCandid, we succeed when you do. Our revenue model is based on a portion of your sales, with no subscription fees. This means our goals are perfectly aligned with yours, ensuring we always strive for your success. 💪

Customer Support: We’ve Got Your Back

NowCandid handles retail customer support, allowing you to focus on photography while we take care of your clients’ queries and issues. This means happier customers and less stress for you. 📞

Integrated Lab: Better Deals and Faster Delivery

With NowCandid’s own lab, you get a better deal (financially) than you can find anywhere else. This setup simplifies support by eliminating the need for multiple vendors for software and fulfillment.

Plus, our fully integrated, all in-house software-to-lab system ensures optimal image delivery times, so your clients receive their photos faster and with superior quality. 🏭

Schedule a Call and Maximize Your Potential!

Ready to make this graduation season your best yet? Schedule a call with us via our Calendly to review best practices, discuss strategies, and get personalized tips to enhance your business. Our team is here to support you every step of the way. 📞

Join the NowCandid Family Today!

With NowCandid, you have all the tools you need to streamline your operations, boost your sales, and keep your customers delighted. Let's make this graduation season a massive success together. Sign up today and experience the NowCandid difference! ✨

Happy photographing! 📸

Warmest regards,

Candy 💖

Darwin's Quic Tips for Mastering Graduation Photography
GradPics
May 15, 2024

Darwin's Quic Tips for Mastering Graduation Photography

5
 minutes read
Graduation season is a bustling time for photographers.

Capturing the essence of such a monumental event requires not just skill but also the right strategy. At NowCandid, we understand this well, which is why our GradPics Now program is designed to maximize both the quality and efficiency of your graduation photography services.

Here, Darwin, our long-time Photography Specialist with a wealth of experience in graduation events, shares his top tips to help you excel this graduation season.

1. Prioritize Speed Over Extensive Retouching

In the fast-paced environment of graduation ceremonies, the quick delivery of photos can significantly boost your sales. Darwin emphasizes that speed in making images available often trumps the detailed retouching of images in terms of sales impact.

Graduates and families appreciate quick access to their photos to share their special moments. Therefore, focus on capturing the best possible shots in-camera.

2. Stick to SRGB Color Profiles for Retouching

If retouching is necessary, Darwin advises saving images in an SRGB color profile. This ensures that your photos look consistent and vibrant across all viewing platforms, be it digital devices or prints, enhancing the overall appeal of your photos to clients.

3. Use Direct Flash to Enhance Image Quality

Proper lighting is crucial in photography, especially in the varied environments of graduation venues. Using direct flash can help mitigate common lighting issues such as facial shadows, ensuring your subjects are evenly lit and standout.

This simple technique can significantly improve the color and clarity of your photos, making them more appealing to your clients.

4. Be Prepared: Carry Extra Batteries and a Backup Camera

Always be prepared for the unexpected. Darwin recommends carrying extra batteries and a backup camera to all events. This ensures that you can continue shooting uninterrupted, even if your primary camera fails or batteries run out.

Being prepared is key to a smooth operation during busy events like graduations.

Darwin's Impressive Track Record

Darwin brings a vast amount of practical knowledge to the table, having managed the capture of over 35,152 graduation images in just the last two weeks of this season alone. His experience underscores the effectiveness of these tips in real-world settings.

Why Choose GradPics Now?

NowCandid's GradPics Now program is tailored to streamline the graduation photography process. By integrating Darwin's tips and our state-of-the-art technology, photographers can not only enhance their efficiency but also improve their sales potential.

The program supports instant uploading and sorting of images, enabling photographers to focus more on capturing great shots and less on post-event workflows.

Graduation season doesn't have to be overwhelming.

With the right tools and strategies, you can turn this busy time into a highly profitable and fulfilling part of your photography career. Embrace these tips, utilize GradPics Now, and capture the milestones with confidence and efficiency.

Ready to transform your graduation photography approach?

Join the many photographers who have already found success with NowCandid. Learn more about GradPics Now and schedule a session with Darwin to fine-tune your strategy. Let’s make this graduation season your best yet!

Capture & Upload App Update: Version 3.22
Feature Updates
May 10, 2024

Capture & Upload App Update: Version 3.22

3
 minutes read
🌟 Candy here with a new Capture & Upload app update overview! 🌟

Candy here with a fresh scoop on the latest tweaks to our Capture & Upload app! 📲 While this update might seem light on the surface, it's packed with all sorts of behind-the-scenes magic to boost performance and stability. ✨

To make sure you're getting the best out of NowCandid, keep your devices (both Windows & iOS) updated! 🔄

In the Capture & Upload app, just tap the information screen (that's the "i" button in the app) to see your app version and confirm you're rocking version 3.22. 🎉

iOS & Windows App Updates: 🛠️

  • Misc improvements & fixes to keep things running smoothly.
  • Now see the number of logs for each date when using the log uploader – super handy! 🗓️
  • New "Having trouble?" popup if 30 seconds pass on the take photo screen without any action. It's got helpful reminders in case something's amiss! 🕒
  • Say goodbye to the "Service Lost" popup on the shooting screen—it won't bug you anymore! 🚫
  • Introduced a dedicated "Name Lookup" button for Positive ID Events, making things more obvious than ever. 🔍
  • Misc UI tweaks & improvements to spruce things up!
  • Changed the "Dismiss" button in the update popup to "Use Old Version" for those who like a throwback. ⏪
  • Updated the "Add Participant" keypad to match the chic look of our newer Tap-A-Face keypad. 👯

iOS-App-Only Updates: 🍏

  • Truncate event name on iPhone at the top if name is super long (so it fits on 1 line)

Thanks for tuning in, and for being such amazing users of NowCandid! 🌈

See you again soon! And remember, if you've got questions or need a little help, just reach out. We're here for you! 💌

Cheers and sparkles,

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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