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Weekly Recap: Clarity Campaign, Offer Previews & Fresh Fixes!🎯

Weekly Recap: Clarity Campaign, Offer Previews & Fresh Fixes!🎯
Hey there, photography superheroes! 🦸‍♀️📸

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This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.

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From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!

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💡 The Clarity Campaign: Making Things Make More Sense™

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We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.

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Here’s what’s changing:

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  • • GroupTag(s) → PhotoTag(s)
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    A more intuitive name to describe this helpful organization tool!
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  • • FaceMatch Import → PhotoRosters™
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    • “FaceMatch Import” is now “PhotoRosters”
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    • “FaceGroups” are now “PhotoRosters”
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    • “Organizations” remain the same
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  • • Participant(s) → Contact(s) (most places)
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    • On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
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    • “Participants” now refers only to Contacts with matched or assigned images
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  • • Home tab → Reports tab
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    Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!

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These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡

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Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.

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🔍 Price & Product Preview Pages

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Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.

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✅ What this means:

  • • You can preview exactly what the pricing and product lineups will look like
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  • • Share a clean, professional view of your Offer—no dashboard access required
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  • • Useful for gatekeepers who need to approve pricing or product options in advance

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Find this option in the Offers tab today! 🚀

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Found via the Offers tab on the Web Dashboard

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Or check out the preview for yourself, using this link here!

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⚙️ Dashboard Tweaks & Tools

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Small changes = big improvements to your workflow. Here's what's new:

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  • ✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)
Editable via "Business Info" within your Profile Settings on the Web Dashboard!
  • 🧮 Unassigned Image Count added to the image count popup in Manage Images
Found via the graph icon near the top of an Event's Manage Images page!
  • 🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
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  • 📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team

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🔧 Notable Fixes

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We’ve patched some common hiccups:

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  • 📱 Selfie Check-In bugs on newer Samsung phones
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  • 📷 Fixes for uploading from camera roll on iOS
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  • 🖼️ Memory Mate product bug affecting custom background rendering
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  • 🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)

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That’s all for this week, friends! 🥳

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We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!

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If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!

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Until next time, keep capturing those unforgettable moments. 📸✨

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Cheers and sparkles,

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Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!