Feature Updates

Weekly Recap: Titled Luxe Prints, Zoom Cropping, and Candy Image Studio “From Scratch”

Candy

April 10, 2026

minute read

Hey photo friends! 👋

This week’s updates are a fun mix of new products, new visual workflows, and small-but-important fixes that make day-to-day work smoother—especially across Candy Image Studio, retail packages, and PhotoRoster/PhotoTag downloads.

Let’s jump in. ✨

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📣 Dashboard: Client Outreach + Workflow Quality-of-Life

Client Outreach email history is easier to use and more reliable:

Added a “View” button in Client Outreach email history so you can open the sent email in a new tab (similar to how order receipts work).
Fixed an issue where email status didn’t always show for all emails in the status list.

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More clarity when reviewing participant galleries:

The Participant Details page now shows invisible images, clearly marked in red with an “Invisible” label—so you can understand what’s hidden without guessing.

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PhotoTag participant gallery downloads got safer:

Fixed PhotoTag participant gallery downloads overwriting images when multiple files shared the same frame.
Fixed the download count displayed on the download button being off.

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🎨 Candy Image Studio: Create Without an Input + A New Node

Candy Image Studio has two notable upgrades this week:

🧠 No input image required (generate from scratch!)
Candy Image Studio no longer requires an input image to get started. You can generate from scratch using the “From Scratch” node (at the very bottom), or by starting from custom text or a custom image—great for things like creating portrait backgrounds or creative assets.

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🆕 New “Bobblehead” node
A brand-new Bobblehead node is now available inside Candy Image Studio.

Disclaimer: This is not a new product. This is an image node in the Candy Image Studio.

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🏈 Jersey Jotter + Event Settings Cleanup

Jersey Jotter settings were removed from the Create/Edit Event popup.
Since Jersey Jotter now has its own dedicated page, we pulled those settings out of the event popups to keep Create Event as minimal (and fast) as possible—and keep Edit Event aligned with Create.

New: “Auto Enhance” can be turned off in Create/Edit Event.
Important clarity here:

Auto Enhance isn’t new — it has always been enabled by default.
What’s new is the ability to turn it off from the Create/Edit Event popup.
It’s labeled “Auto Enhance” (not “Retail Enhancement”) because it affects more than retail, including things like LiveLoop, Dashboard previews, Shareable Download Gallery, and more.
Note: this setting only impacts images uploaded after you change it. (So anything already uploaded keeps whatever enhancement state it had at upload time.)

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🛍️ Retail: Package Backgrounds + Fixes

A few retail improvements landed to reduce confusing edge cases:

When selecting a PNG (without a faux background render) during the “Next Package Item Image Picker” step, the chosen background will now default to the first background in the background picker list (instead of the purple default).
Fixed an issue where the background selector step didn’t always appear for non-faux BGR images.
Fixed a crash related to having Wall Clings in packages.
Updated the Free Download description to: “Free simple, full-resolution download of your image.” (Previously it implied lower resolution.)

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🔍 NEW: Zoom Cropping “Z-Cropping” (Dashboard + Retail)

In Advanced Offer Settings, you can now enable Zoom Cropping, which automatically adds an additional image into the customer’s gallery that is zoom-cropped toward their face.

Details & rules:

✅ Works on Face Matching Events
✅ Works only on images with one face
✅ All default graduation offers/price levels now have Zoom Cropping enabled
Behind the scenes, it applies a ~30% zoom toward the face, with an additional ~30% pull from the center of the image toward the face (clamped to avoid cropping beyond image bounds)

This is a great “quiet upgrade” for grads and portrait-style moments where customers love a tighter crop—without you needing to manually create it.

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🖼️ New Products: Titled Luxe Prints (Dashboard + Retail)

Two new products just landed:

5×7 Titled Luxe Print
8×10 Titled Luxe Print

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Want to see the 3D preview?
https://app.nowcandid.com/3d/titled-luxe-print

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New: “Edit Titled Luxe Print” Page (per event)
There’s a new event-level page available in the Dashboard sidebar only if one of the new titled products is included in the event’s offer. From there, you can:

Set default captions
Select left/right logos
Preview the 3D render
(Easter egg: rotate the render and you can spot your business name on the backprinting.)

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Notes:

Default captions and logos are optional
Retail shoppers can change captions when ordering
Logo requirements: upload/import a 650×650 transparent PNG
Retail supports both 2D + 3D renders, including your custom logos
Order Details pages now display the selected logos, similar to how we show captions and colors

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That’s the week! 💫

Between Zoom Cropping, Titled Luxe Prints, and Candy Image Studio’s new From Scratch flow (plus a pile of cleanup across retail + downloads), this update adds a lot of power without adding extra complexity.

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Keep creating magic,
— Candy 🍬

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Feature Updates

March 7, 2023

New Reporting Feature

minutes read

Recently, we rolled out a much-needed reporting tool for our NowCandid™ users!

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Two new reporting tools that will be able to give you a macro view into your business’s performance, as well as a lot of helpful data and analytics on your events!

Tool #1, the Sales Report:

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This report focuses on reporting all your sales within a date range! It’s filterable by which NowCandid™ program you’re using as well and can report your sales by day or your sales by month. Once you have your date range, filters, and date format set, you’ll get a reactive bar graph as well as a series of totals and averages for your sales performance within that date range! This report is great for quickly getting an idea of your overall income and margin.

Tool #2, the Events Report:

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This second report is where you can really dig into your various metrics. Instead of reporting on all sales during a date range, when you choose a date range, you’re selecting all the events that have a Start Date within that date range. Those events and their totals will be what’s included in this report! So residual sales on older events would not be included like they would be in the Sales Report. After you choose a date range, this report can also be filtered by NowCandid™ program!

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You can also choose whether to include $0 sale test events you may have made, so that you don’t drag down your averages on this report. If there are any non-$0 sale events you don’t want included, you can click the checkbox by the event to remove it from your total and averages as well! And lastly, once the information you are interested in is being displayed to you, you can export the data to preserve as a spreadsheet on your own device.

With several ways to look at your business’s performance, we believe these tools will be a great benefit to our users and help them make the most of their account with NowCandid™.

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Our users will no longer have to guess or run a separate spreadsheet to understand their business’ performance or their overall margins.

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Let us know if you have any questions or feedback!

Branding

March 3, 2023

Backprinting: The newest feature to promote your brand

minutes read

With NowCandid, we stress how we try to make everything as white-label as possible.

This week, we've officially implemented a new feature that promotes your brand and drives sales in yet another way: Backprinting! Going forward, your business name, your contact info and the retail support email address will be on the back of all standard print products ordered (with the ability to include your business logo coming soon). Plus, the back of the print includes a unique QR code that when scanned, directs back to that person's individual gallery from that event (even if scanned 10 years from now) so they can buy more prints and increase your residual sales long term! With this change, all NowCandid users will now be delivering an even higher quality product, promoting their brands more effectively than ever, booking more business, and bringing in more residual sales as the years go on.

We hope you are as excited as we are!

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Note: your business name will replace NowCandid in the example image.

How One Night Led to $15,000 in Social Photography Sales

Success Stories

December 12, 2022

How One Night Led to $15,000 in Social Photography Sales

minutes read

Amy Lombardo, and her photography group recently sent several photographers to a military ball and at the time of writing this article, had over $15,000 in sales! To accomplish this, Amy used Now Candid’s Party Pics Now program & Tap A Face workflow with 4 photographers at the event. Several of these photographers worked photo stations with backdrops Amy provided (gray backgrounds with flags bordering the background) while other photographers roamed the party taking posed photos of the guests.

$15,000 is a lot of sales for one social event already, but it is especially impressive when you consider the fact that this was Amy’s first Now Candid event.

Amy Lombardo had this advice for those considering using Now Candid for their next event: “Keep it simple and trust the process. … When planning my first Now Candid event, I was advised to not overcomplicate things and to not get hung up on some of the more minor details. Following through with how the system is intended to work turned out very well for us!”

Thanks for trusting the process Amy! We wish you many successful events to come. To see Amy’s entire video testimonial, click the play button below.

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

List One
List Two
List Three
List Four
List Five

This is a link

This is bold text

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Weekly Recap: Titled Luxe Prints, Zoom Cropping, and Candy Image Studio “From Scratch”

Hey photo friends! 👋

📣 Dashboard: Client Outreach + Workflow Quality-of-Life

🎨 Candy Image Studio: Create Without an Input + A New Node

🏈 Jersey Jotter + Event Settings Cleanup

🛍️ Retail: Package Backgrounds + Fixes

🔍 NEW: Zoom Cropping “Z-Cropping” (Dashboard + Retail)

🖼️ New Products: Titled Luxe Prints (Dashboard + Retail)

That’s the week! 💫

Related articles

New Reporting Feature

Recently, we rolled out a much-needed reporting tool for our NowCandid™ users!

Tool #1, the Sales Report:

Tool #2, the Events Report:

With several ways to look at your business’s performance, we believe these tools will be a great benefit to our users and help them make the most of their account with NowCandid™.

Backprinting: The newest feature to promote your brand

How One Night Led to $15,000 in Social Photography Sales

Let’s get in touch

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text