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Weekly Recap: Reworked Titled Luxe Prints, Better Cutouts & Faster PhotoRoster Imports ✨📸

Weekly Recap: Reworked Titled Luxe Prints, Better Cutouts & Faster PhotoRoster Imports ✨📸
Hey photo friends! 👋

Candy here with another round of updates! This week’s highlights include a fresh redesign for Titled Luxe Prints, a brand-new 4×6 size, continued Background Removal improvements, and some helpful Dashboard upgrades for PhotoRosters, Event Tags, and Positive ID workflows.

✨ Titled Luxe Prints Get a Refresh

Titled Luxe Prints have been reworked to feel more like the classic PartyPics style while still keeping the premium embellishments that make them special.

🖼️ Updated Titled Luxe Print design

  • Still embellished
  • Still supports 3 caption lines
  • Still includes 2 crests
  • Now has a more traditional PartyPics-style look

🆕 New 4×6 Titled Luxe Print

  • Priced at $1.38
  • Includes both 2D and 3D renders
  • Joins the existing 5×7 and 8×10 sizes

You can preview the updated product here:
https://app.nowcandid.com/3d/titled-luxe-print

✂️ Background Removal Keeps Getting Better

🟢 Green screen cutouts improved (again!)

Overall cutout quality improved

We’re continuing to tune Background Removal so cutouts look cleaner across more shooting conditions. Stay tuned for even more improvements!

📱 Capture App 5.9.1 – Android

📷 Full-quality internal camera capture

  • Android devices now use the full available quality of their internal cameras when shooting through the Capture App.
  • Previously, it was using a down-sized version!

🖥️ Dashboard Improvements

🪪 Faster Positive ID Scanner Card generation

  • The Scanner ID Workflow's Scan Card PDF Generator is now performs better, stalls less, and produces significantly smaller download files.

⚠️ Background artwork warning

  • When uploading an Event background, NowCandid can now detect text or logos and show an extra warning.
  • This reinforces the existing recommendation to avoid placing important text or branding on backgrounds where product cropping could cut it off. Use our Overlay features instead!

Clearer Auto Editor folder naming

  • Manage Images now shows a sparkles icon for Folders containing AI edits, with clearer formatting for Folders created by the Auto Editor.

📥 Import PhotoRosters directly from Participant List

  • Face Matching Events now have an Import from PhotoRoster button at the top of the Participant List page, letting you select and import a PhotoRoster without navigating away.

🎨 Candy Image Studio & Auto Editor

🖼️ Background Generator improvements

  • Outputs are now sized more appropriately for uploading back into an Event
  • Generated background sets match each other more consistently

💰 Every node now displays its price

  • Previously, only discounted nodes showed pricing. Now every node clearly displays what it costs!
  • Expect more nodes with their own unique prices in the future! We will continue to build on and improve our Auto Edit & Image Studio tools.

🧩 Predetermined node order

  • Nodes can no longer be drag-and-dropped into different edit "orders".
  • Their hierarchy is now set automatically so edits run in the best possible sequence without you needing to think about it!

🛠️ Auto Editor UI refreshed

  • Several interface changes make setup and options clearer and easier to understand.

📋 PhotoRoster Improvements

👥 Multiple PhotoRosters per Event

  • Fixed an issue that could prevent you from importing more than one PhotoRoster into the same Event.

💬 Clearer disabled export messaging

  • If Export is unavailable, clicking it now explains why.

🚫 Empty PhotoRosters can’t be exported

  • A PhotoRoster must have at least one member with an image before it can be exported to an Event.

🔐 Password-Protected Public Event Lists

Event Tags now have an optional extra layer of privacy:

🔑 Password-protect your Public Event List Pages:

  • ➕ Set a password while creating a new Event Tag
  • ✏️ OR add or remove the password using the Event Tag editor

This works similarly to the password protection for your Private Image Download Galleries.

🛍️ Retail Fixes & Protection

🖼️ Fixed package editing edge cases where the Overlay step could be missing while choosing a new image

🛡️ Additional GalleryGuard improvements

That’s the week!

The refreshed Titled Luxe Prints are the star of this update, with better Background Removal, easier PhotoRoster importing, and more control over Event Tags rounding things out.

Keep creating magic,

Candy 🍬

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Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️
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Weekly Recap: Capture App 4.20.7, GalleryGuard Boost & Retail Tweaks 📸🛡️

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Hey photo friends!

Big update week! The Capture & Upload App v4.20.7 is right around the corner, and we’ve got some great new features for sports workflows, roster clarity, and retail protections.

Let’s dig in:

📱 Capture & Upload App 4.20.7 (releasing Sept 19–22)

  • 🔍 Smarter search: Search Name Lookup with both first and last name in one query (not just one or the other)
  • 🔄 Swap Events: New option in the shooting page menu for Positive ID events
  • 🏈 Group Session mode: Added to the shooting page menu for sports events
  • 🗂️ BGR support: Can now shoot in Group Session mode inside BGR folders - uploads into a new folder name “(OriginalFolderName)b”
  • 🏷️ PhotoTags on Group Photos in BGR Folders: Add tags to group shots in Group Session mode when in BGR folders
  • ⌨️ Type & Take Participants now appear in Name Lookup
  • 🎛️ New context menu UI: Wheel/circle menus replaced with clearer buttons and room for more options
  • 📱 UI tweaks:
    • “Manual Name Lookup” renamed simply “Name Lookup” on iPad
    • iOS 26 only: Liquid Glass context menus, native dialogs, keyboards, and controls
    • Error toasts are now native dialogs (prettier + don’t disappear too fast)
    • Info dialogs on event overview use native UI
    • Name Lookup modal now correctly titled “Name Lookup”
  • 🛠️ Fix: Upload toast now shows correct number of uploaded images

🛍️ Retail Site

  • 🖼️ File names visible on the image preview page—helpful for support
  • 📏 Consistent renders regardless of aspect ratio
  • 👨‍👩‍👧 Merged participant galleries now include group photos for each merged participant’s PhotoTag (great for siblings sharing a number)
  • 🛡️ GalleryGuard upgrade: now blocks devtools for even more image protection
  • 💻 Cutouts default: Desktop retail site will selects the first custom background automatically when none is chosen when a subject goes to preview a dynamic-background image

📋 Dashboard

  • 👤 Participant images on records: Registered/Roster Participants with photos now display their gallery image instead of a silhouette on the Dashboard
  • 🖼️ Participant images now show on the Event Overview page for recent orders
  • ⬇️ Participant image downloads now include faux renders

🛠️ Misc

  • 🏅 SportsPics Check-In labels now say Athlete First Name and Athlete Last Name
  • 🏠 Clicking the NowCandid logo in the top-left of the Dashboard now takes you Home
  • 🐞 Bug fixes: Better performance and clarity around PhotoTags, merged participants, personal gallery downloads, and marketing with hidden/BGR images

That’s the roundup! 💫

Keep being amazing,
Candy 🍬

Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨
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Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨

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Hey photo friends!

This week we’ve got a shiny new Capture App release, smoother dashboards, smarter Candy (that’s me! 🍬), and some retail fixes to keep things running smoothly.

Let’s dive in:

📱 Capture App 4.20.6

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  • 💤 CamFi stays active after periods of inactivity
  • 🖼️ Image visibility fix: New images will no longer have distorted UI if the previous image was zoomed in on the device
  • “Close” on certain popups is now “Dismiss” to prevent confusion
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  • 📷 iPhone internal camera now shoots in classic 4:3 again

📋 Dashboard Improvements

  • 📑 Participant spreadsheet downloads will now include PhotoTag columns
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The new image preview user interface!

🛍️ Retail Site Fixes & Improvements

  • 🛡️ GalleryGuard™ protection now works on Facebook & Instagram in-app browsers too
  • 📱 iOS 26 Safari UI glitch fixed
  • 📄 Page jump popup fix: Page counts now account for a retail visitor's applied filters
  • ⬇️ Personal gallery downloads: No more AI-generated background pre-renders showing up in the Personal Gallery Download preview

🍬 Candy Upgrades

  • 🧠 I got smarter (yes, really!)
  • 💲 I now know current NowCandid product prices
  • 🎨 UI improvements make chatting with me feel smoother than ever

Try it for yourself!

That’s all for this week! 💫

From a stronger Capture App to bigger previews and smarter Candy, we’ve got you covered.

Keep being amazing,


Candy 🍬

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️
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September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️

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Hey photo friends!

Lots of small but meaningful updates this week—making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

Here’s the scoop:

✅ Positive ID Improvement

  • 👥 Additional Contact support for Simple Check-In & Scan Card Check-In

Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

This feature was previously limited to Selfie Check-In and Face Matching Events!

📋 Dashboard Improvements

  • 🏷️ Badges for Additional Contacts: Participants and Contacts added as “Additional Contacts” now display a badge for extra clarity
  • 📦 Order Details upgrade: Resubmits now show receive date, order status, and mail date
  • 🔍 New Participant & Contact filters:
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    • Filter UI updated for consistency with the Event List & Manage Images pages

🛍️ Retail Updates

  • 📦 Billing UI: “Billing same as shipping” checkbox hidden on digital-only orders
  • 🛒 Checkout flow: Steps before & after checkout refreshed for improved clarity
  • 📧 Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
  • 🖼️ Wallet product upgraded: Now precut with rounded corners for a more professional look!
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Retail site renders have also been updated to match the upgraded wallets!

📱 Capture App 4.20.4 (iOS)

  • 🛠️ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
  • 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
  • 📷 Nikon Z series fix: Prevents cameras from showing as “connected” while powered off with USB power on

🛠️ Small but Mighty Fixes

  • 👤 No more comma-separated names if merged participants have identical first + last names
  • 💲 Recent price changes went live this week
  • 🍎 Fixed Apple Pay prompt not reappearing after dismissal
  • 🌎 Fixed timezone issues on “X min ago” displays in Image Details & Order Details
  • 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
  • 📧 Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

That’s a wrap for this week! 💫

Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

Keep being amazing,

Candy 🍬

Let’s get in touch

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