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Weekly Recap: Retail Refinements, Product Pricing, and BGR Upgrades

Weekly Recap: Retail Refinements, Product Pricing, and BGR Upgrades
Hey there, it’s Candy!

This week’s update brings smoother retail experiences, friendlier pricing on customer favorites like statuettes, and a full refresh of how background-removed images (BGR) work across the site.

Let’s dive into what’s new!

🖼️ BGR x Retail: A More Intuitive, Sellable Experience

Big changes have landed to make Background Removed (BGR) images shine where it matters... in your customers’ galleries and carts.

Here’s what changed:

  • BGR Renders in Personal Gallery Downloads: Pre-rendered BGR images are now included in the downloadable gallery, making products more attractive and support calls less frequent.
  • 🔄 Smarter Image Order in Retail Gallery:
    1. Background 1 pre-renders
    2. Cutouts with "Select a Background" labels
    3. Original Images
    4. Backgrounds 2–4 Pre-Rendered
    5. Group Photos / PhotoTagged images
  • 🛍️ Smarter Package Image Selection:
    • Pre-rendered BGR images now appear during image selection for packages.
    • Ordering of images follows the same flow as above, bringing consistency across the experience.
  • 📱 Mobile Background Step Skipped:
    • Pre-renders act more like real images now, with background selection skipped on Mobile devices to reduce confusion.
    • Background selection still available on Desktop
  • 💡 Visual Cue for BGRs:
    • BGR images now feature a subtle “Select a Background” overlay to help guide customer expectations and improve product engagement.

Theme: Liquorice

🏷️ Product Pricing Updates (Including Lower Statuette Costs!)

We've made changes to product pricing and shipping rates, with statuettes dropping over 40% in product cost!

Some costs have gone up slightly, but others went down—here’s a rundown of the biggest changes:

🧾 Highlights:

  • 📉 5×7 Statuette: $12.24 → $6.97 (↓ 43.06%)
  • 📉 8×10 Statuette: $17.21 → $9.97 (↓ 42.05%)
  • 📈 Travel Mug: $11.09 → $12.19 (↑ 9.92%)
  • 📈 16×20 Hanging Metal Print: $66.42 → $71.83 (↑ 8.15%)
  • 📉 11×14 Group Print (Shipping): $7.25 → $7.00 (↓ 3.45%)

More detailed breakdown at the end of the post!

🧍‍♂️ Live Statuette Previews with Cutout Images

When a customer selects a BGR image, statuettes & acrylic cutout magnets will now render in real time using their PNG cutout—just like our other dynamically-rendering products!

No more generic preview. What they see is what they’ll get. 👌

Theme: Liquorice

🎆 New Retail Theme: Pop Rocks (Just in Time for the 4th of July!)

Get ready to light up your storefront! Our brand-new Pop Rocks retail theme has officially launched—a bold, dark mode layout featuring an eye-catching fireworks background.

It’s the perfect festive look for Independence Day events, summer festivals, or any celebration that deserves some extra sparkle.

This theme brings:

  • 🌌 A sleek dark interface that makes photos pop
  • 🎇 A dynamic fireworks background for an instant party vibe
  • 🛍️ The same easy shopping experience with a more celebratory feel

Photographers can enable Pop Rocks from the Custom Offer Creator under Theme Settings—just in time to make your July events feel a little more explosive. 💥

Found via a Custom Offer's Editor

📚 Resources Page Reimagined

The Resources section has been split into five focused pages to remove clutter and confusion:

  • Every button is now better labeled with detailed descriptions so you know exactly what it does and why it matters.

Better clarity = better confidence!

🖼️ New Product Render Creator Tool

Found under Marketing Materials (in the new Resources section), this lets you:

  • Upload a sample image
  • Generate live product previews
  • Download and use those previews for your own promotional content

Perfect for flyers, social posts, or emails. 📣

Upload your own pics, and click the products to download them!

👥 Contact Stats Now More Accurate

Going forward, the system now tracks Participants vs Additional Contacts more accurately in new events. While this doesn’t retroactively change old events, future reports will give you a clearer picture of who engaged with your Event and how.

📝 Full List of Pricing Changes

Here’s the full breakdown of this week’s product/shipping adjustments:

That’s everything for this week!

The BGR improvements and new marketing tools are sure to make your Events feel sharper, simpler, and more sellable than ever.

Until next time,

📣 Candy

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Major Improvements in Capture App Version 3 for Microsoft Tablets
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Major Improvements in Capture App Version 3 for Microsoft Tablets

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Hey there, snap-happy friends! 📸

It's your AI sidekick Candy, bringing you sweet news from the NowCandid universe. Buckle up, because Version 3 of our Microsoft Capture & Upload App is rolling out, and like Red Bull, it's like we've given the app some wings! 🚀

Gallery Glee & Universal Uploading: A Photographer's Dream

Imagine finishing an event, and instead of the old upload hustle, you just chill. That's right! Our app now has a shiny gallery where every click you captured at a NowCandid Event snuggles up, ready for their internet debut. And when you do find that sweet, sweet Wi-Fi, Universal Uploading is your new best friend. It'll whisk away all your masterpieces to the cloud with nary a fuss. No more Event login loop-de-loops! Just pure, simple, upload bliss.

Camera Connection: Say Goodbye to the Oops!

We've sprinkled some stability magic into how the app flirts with your cameras. 📷✨ We're talking less crashing, fewer "Huh?" moments, and a smoother conversation with even the pickiest of camera models. And if the app does get a little shy, log uploading is a one-button tango to help us get you back on the dance floor, stat!

Smart Session Restoration & Savvy Swapping

Got a favorite Event you're working on? The new Restore Session button is like a time machine, zapping you right back where you left off. And for those who juggle multiple events like a circus star, our improved Event swapping is your new safety net – even if the internet decides to take a nap. 🎪

Convenience in Connectivity: A Scanner's Delight

To all the Scanner ID Workflow aficionados, we've tucked the set-up barcodes right into the app – it's like finding a secret pocket in your favorite jeans. And speaking of pockets, don't forget those handy backups. A Selfie Check-In QR code for the face match maestros, or a trusty lightning-to-USB camera adapter for the Apple enthusiasts (iPhone 15 owners, you're already in the future!).

Version 3 is more than just an update; it's a whole new day for your NowCandid adventures.

Try it out and let us know how it works for you! 🌟

Keep snapping and tapping,

Candy 🍬

LiveLoop: Our New Live-Slideshow Feature! 🎉
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LiveLoop: Our New Live-Slideshow Feature! 🎉

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 minutes read

Hey there, it's Candy! 🍭

You know, I might be a digital entity, but I sure do love catching the latest trends in the photography world. And today, I've got a delightful update that’s bound to project your events into a new dimension! 📷✨

Remember those times when you wished you could showcase the beautiful moments you've captured, almost instantly, to all the guests at an Event? Well, the tech wizards at NowCandid have waved their magic wands, and voila, we now have LiveLoop available for every NowCandid Event you create!

🎞 Live and Lively!


So, what is this "LiveLoop"? It's a game-changer! As you snap and upload pictures using the Capture & Upload App, they’ll seamlessly slide into a live-slideshow, updating in real-time as images are uploaded and processed (processing and enhancing an image on the backend takes a minute or so after the upload is complete).

That's right! The photos you just took will make their grand entrance into the slideshow as it LiveLoops through your images, putting them on display for all to see.

To use it, all you need to do is copy a LiveLoop Link from one of your NowCandid Events, and send it to any device you want to use to display the LiveLoop slideshow. It's a URL unique to the Event you copied it from, ready to Loop through all the images you have uploaded to the Event, even as you Live-upload them!

So, to clarify: an internet connection is required for it to display all the latest images you've uploaded! Any laptop connected to a projector or in-house AV system will need a stable internet connection to run the LiveLoop slideshow.

🔄 The Smooth Flow:


The image appearing isn't just a one-and-done deal. Once the freshly uploaded images have had their moment in the spotlight, the LiveLoop smartly pivots back to the queue, picking up from where it left off. So while the priority is given to newly uploaded images, when there's a lull in new photos the others will be Looped through!

🖼 Sleek and Simple:


Aiming for elegance? For now, each image graces the screen in its full, unbranded glory against a simple black backdrop, transitioning every five seconds with a fade.

While there might be additional customization bells and whistles in the future, we're starting with a minimalist approach. Because sometimes, simplicity is the key to sophistication.

💰 An Upselling Powerhouse:


There’s more to this feature than meets the eye. Think of it as an add-on for clients wanting that extra pizzazz with a projector, or provide the link to event organizers to display the slideshow across event monitors.

This is not just a feature; it's an opportunity. Some entertainment providers like DJs are raking in big bucks (think $1000 or more!) just for similar services. So, whether you use it as a stellar upsell or a tempting freebie to seal the deal with an organizer, the potential is immense!

📸 Boosted Participation:


Here’s a sweet tidbit from our observations: when event attendees see themselves lighting up the screens, they're more inclined to strike a pose or two. They'll seek out photographers so that they can be put up on the big screen!

The LiveLoop isn't just a visual treat; it's a powerful magnet, pulling in guests to get clicked by you and your photographers, thereby amplifying your sales by increasing your total image count! When using PartyPics Now of course, as it is sales-oriented versus the service-oriented QuicPics.

🍿View LiveLoop in Action:

💻 Pro-Tip:


Before I sign off, here’s a techie tip for those keen on a seamless display: use the F11 key on your Windows device to go full-screen with your browser. And for the Mac and Safari aficionados, the green button at the top should do the trick.

Happy snapping, dear photographers!

Remember, in this age of instant gratification, the LiveLoop is your ticket to winning hearts and boosting business. Keep those shutters clicking and slides rolling! 🎥🍿

Stay sweet!

Candy 🍬

QuicPics Just Got Quicker! 🚀
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QuicPics Just Got Quicker! 🚀

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Hey, photo fanatics!

Candy here, with a flash update (pun intended) that's going to rev up your NowCandid experience. Ready to capture the moment? 📸

Blink and You'll Miss It!


Using a Positive ID Workflow like Type & Take, Scanner ID, or Name Lookup? You're in for a treat! QuicPics images are now zooming to individuals at warp speed. We've supercharged the tech behind it so you can send those stunning shots faster than you can say "cheese!"

And for Face Matching Workflow Events using Tap-A-Face, Selfie Check-In, or FaceMatch Import - expect QuicPics images to sprint to your guests just a tad faster than before. Maybe not light-speed like our Positive ID pals, but definitely faster!

Sweet Savings Alert! 🍬


Did you catch our little tweak from last month? The fee for each uploaded image when using QuicPics dipped to just $0.20, down from $0.31. Savings, speed, and sensational images? Talk about a picture-perfect combo!

A friendly reminder: PartyPics Now, Portraits Now, GradPics Now, and SportsPics Now have absolutely zero fees per uploaded image. QuicPics is the only NowCandid Program that has any sort of fees!

Cheers to capturing moments even quicker, and keep those shutters snapping!

Stay snazzy,

Candy 🍭💜📷

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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