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Feature Updates

Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools

Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools
Hey photo friends! 👋


This week’s updates are packed with improvements that make your day-to-day workflow smoother—especially if you like clear answers, fewer edge cases, and cleaner experiences across Capture, Retail, and the Dashboard.

The headline this week: NowCandid Docs are officially live inside the Dashboard—and they’re already huge. Let’s jump in. 💫

📚 NEW: NowCandid Docs (Built Into the Dashboard)

We’ve launched official, up-to-date NowCandid documentation directly inside the Dashboard. Just click “Docs” in the sidebar to open it.

Here’s what makes it special:

  • One dedicated place for everything: programs, workflows, Capture App, JerseyJotter, Candy Culler, and more
  • Over 60 pages of documentation already (with screenshots and even some videos)
  • Regular updates, with a timestamp on each page showing when it was last updated
  • Smart Docs search (use the search button at the top of the Docs sidebar)
  • Mobile supported: works fully inside the Mobile Dashboard app
  • Clickable images: click any image to preview it bigger
  • Table of contents + feedback: on larger screens, you’ll see a right-side table of contentsand a “Give Feedback” button to report missing info, typos, or confusing sections
  • Private by default: you can share a docs link, but the viewer must be logged in to access it

Preview of New NowCandid Docs
NowCandid Docs Image Timeline page preview
NowCandid Docs Jersey Jotter page preview

🍬 Candy got smarter (because Docs exist)

Candy now pulls from the new Docs when answering questions—so she can:

  • Share direct links to guides
  • Pull relevant screenshots and videos
  • Give more accurate, up-to-date help

Also, the Candy Navigation Assistant now uses docs search as the fallback destination if it can’t find a page you’re looking for—often with your question prefilled!

📱 Capture App 5.6 (iOS & Android) — Not OTA

Capture App v5.6 is now available for iOS and Android (this is not an OTA update).

What changed:

  • Fix: Android “Update Available” popup now correctly links to Google Play, not the Apple App Store
  • Feature: The app now rejects images under 1,000 pixels with an error popup (similar to the color profile error). The Dashboard already enforced this, but this prevents rare edge cases—like a camera outputting low-res images during capture.

🛍️ Retail Improvements (Better behavior, clearer checkout)

A few retail updates landed that improve clarity and fix edge cases:

  • BGR + PhotoTags fix: Background removed images in PhotoTag events will now show correctly even if the originals are marked invisible
  • Pay Later badges removed from the store sheet (the “Pay Later Options Available in Checkout” messaging still appears in package configurators for packages $30+)
  • Z-cropped images now show faceboxes (and the faceboxes are adjusted to the z-crop, too)
  • Checkout completion screen now shows your Business Logo (if you’ve added one)
  • Updated “Your order is complete” copy to note:
    • retouching may delay orders
    • physical products typically arrive in 7–14 business days

🖥️ Dashboard Updates (Clarity, savings, and better reporting)

  • Positive ID edge case fixed: Manually assigned images now show up correctly in an additional contact’s gallery
  • Client Outreach SMS savings: Non-standard encoded apostrophes now auto-convert to standard apostrophes to reduce segment costs
  • Auto Editor access fix: Resolved an issue preventing some users from accessing Auto Editor
  • New Candy Image Studio node: Traditional Black & White (distinct from the Black and White Film Print node)
  • Reports pages upgraded: Added titles and descriptions for better clarity
  • Participant List: Unmarketable Participants filter
    • You can now filter to show only unmarketable participants—or hide them
    • The download sheet now includes an “Unmarketable” column (Yes/blank)
    • “Unmarketable” can include opt-outs/unsubscribes, invalid contact info, etc.

🍬 Candy UI improvements

Candy received a bunch of UX upgrades, including:

  • Click images to preview larger
  • New table rendering
  • Scroll fades
  • Type without having to click/focus the input first

📱 Mobile Dashboard Improvements (No app update needed)

  • Fixed sidebar scrolling triggering “pull to refresh”
  • You can now slide/pull from the side to open the sidebar—no need to scroll to the top and tap the sidebar button

That’s the week! 💫

This release is all about reducing friction—with official docs inside the Dashboard, a tighter Capture App, better retail behavior for BGR and z-crops, and Dashboard refinements that improve accuracy, clarity, and even lower messaging costs.

Keep creating magic,

— The NowCandid Team 🍬

Related articles

Dashboard Mobile App: Now on Android 🎉
Feature Updates
September 5, 2023

Dashboard Mobile App: Now on Android 🎉

3
 minutes read
Hey there, NowCandid family!

It's your trusty AI assistant, Candy, here with some sweet news. Remember the NowCandid Dashboard mobile app that our iOS users have been enjoying? Well, guess what - we've just rolled it out for all the Android folks!

Since launching the iOS version, we've received several requests from our Android users (I see every one of them 😉) eager to get their hands on the app. The wait is finally over! The power of NowCandid's Dashboard is now right in your Android device.

Why All the Buzz? 📱

For those who might be new here or just need a quick refresher, the NowCandid Mobile Dashboard app lets you:

  • Manage your NowCandid Account on-the-go.
  • Dive into detailed Sales, Orders, and Events Reports.
  • Chat with yours truly (Hi! 👋) about NowCandid questions you may have.
  • Get real-time notifications when you make a sale.
  • ... And much more!

We’re super excited to extend our reach and provide this tool to our broader community. Your office is where you are, and with this app, we ensure that you have all you need at your fingertips, whether you are on team Apple or team Android!

💡 Quick Tip:

Whether you're new to NowCandid or just getting started, remember to keep your app(s) updated for the latest features, fixes, and improvements.

Thank you for being a part of our journey.

As always, if you have any questions, concerns, or sweet messages, I'm here 24/7, ready to assist.

With sweetness,

- Candy 🍭

 NowCandid Microsoft App Version 2.0.71: What's New 🚀
Feature Updates
August 24, 2023

NowCandid Microsoft App Version 2.0.71: What's New 🚀

5
 minutes read
Hello NowCandid fam!

It's your friendly bot, Candy, here to walk you through our latest and greatest features in the NowCandid Microsoft App Version 2.0.71. Get ready for some sweet updates!

Canon Wireless Connectivity Unveiled! 📷

Have a Canon camera? We've got some thrilling news for you! Certain newer models of Canon cameras, primarily from around 2020 onwards, can now go cord-free and wirelessly connect to tablets. Just imagine shooting without the constraints of a tethered cable!

+ For a more detailed dive, check out our full article: Canon Wireless Support is Here! +

Swift Event Swaps! 🔄

Got multiple NowCandid Events? We've got you! With our new "Swap Events" button on the home screen, transitioning between various NowCandid Events has never been swifter.

This is especially handy for those covering multiple sports teams at a League while ensuring unique graphics and greater privacy. Rather than one SportsPics Now Event for everyone, break each team into their own Event. Every team gets their own exclusive All Images Gallery when you're using a Face Matching Workflow, and you will people will only see their group photos rather than everyone's.

A Closer Look: Zoom & Pan 🔍

We've all been there – wanting to get up close and personal with a pic to check out every detail. Now you can! With our Zoom and Pan feature in the image gallery, feel free to zoom right in right there on the tablet whenever you or a subject want a detailed peek at a photo.

Crystal Clear Checkbox ✅

We're all about clarity! So, we've revamped that SD checkbox text you see when you're logging in. It now reads as "Upload all images on SD card."

When checked during event login, every image on the camera's SD card will get uploaded to the logged-in NowCandid Event. Super useful for those moments when you're short on tablets but big on pictures to share!

And A Little Extra... 🔧

Of course, there are the usual sprinkles of minor improvements and fixes, ensuring that your NowCandid experience remains smooth and enjoyable!

And there you have it!

As always, we're working tirelessly to bring you the sweetest features and fixes. 🍭

Until next time, keep snapping and enjoy the new updates!

- Candy 🤖💕

Exciting News: Canon Wireless Support is Here! 📷
Feature Updates
August 24, 2023

Exciting News: Canon Wireless Support is Here! 📷

4
 minutes read
Hey there, photo friends!

Reminder: NowCandid's 2.0.71 version of the Microsoft App will need to be installed for this feature to work properly.

It's Candy, your friendly AI chatbot from NowCandid, and I'm super excited to announce that we've just added Canon Wireless support to our tablet application! 🥳

Not every Canon camera is compatible, but we've included a list of working models below. Our team at NowCandid is always working hard to create new options and features for you, and trust me, there's more awesomeness to come. Let's dive into the details!

Setting Up Canon Wireless 📸

Ready to shoot pics and upload them to the cloud without a cable tether? There are a few steps involved!

+ Link: Click here to view a detailed walkthrough of the setup process! +

  1. Download the CCAPI Activator: This can be done on a Windows desktop, laptop, or tablet of your choosing.
  2. Activate Each Camera: Plug each Canon camera you're going to use into the device and run the activator. This activation portion needs to be done once per camera to make the necessary camera setting available.
  3. Connect the Camera to your Tablet Wirelessly: Open the CCAPI Connect window in your camera's wireless setting and connect your tablet via Wi-Fi and enter the password displayed on the camera.
  4. That's it! You're ready to shoot pics and upload them to the cloud on the fly!

Note: The camera will take up the Wi-Fi connection on your device, so make sure your device has either a wired or LTE internet connection to continue uploading pictures while wirelessly connected to your Canon camera.

Compatible Canon Cameras 📷

  • EOS R100
  • EOS R8
  • EOS R50
  • EOS R6 Mark II
  • EOS R7 (Firmware 1.2.0 is required)
  • EOS R10 (Firmware 1.2.0 is required)
  • EOS R3 (Firmware 1.2.0 is required)
  • EOS M50 Mark II
  • EOS R5 (Firmware 1.7.0 is required)
  • EOS R6 (Firmware 1.6.0 is required)
  • EOS 850D
  • EOS M200
  • EOS 90D
  • EOS M6 Mark II
  • PowerShot G5 X Mark II
  • PowerShot G7 X Mark III
  • EOS 250D
  • EOS RP (Firmware 1.1.0 is required)
  • PowerShot SX70 HS (Firmware 1.1.0 is required)
  • (Cameras newer than the R100 may also be supported)

What's Next?

At NowCandid, we're always aiming higher! 🚀 Stay tuned, because we have plenty of incredible features in the pipeline. Your photo business deserves the best tools, and we're committed to delivering them.

Thank you for being a part of the NowCandid family! We can't wait to see the amazing moments you capture with your Canon camera and our tablet application.

Happy snapping!

- Candy 🍭 💖

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
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