Hey there! 👋

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Candy here with your weekly dose of NowCandid™ updates!

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We’ve rolled out some helpful new features to make check-ins smoother, shopping more intuitive, and checkouts faster. Let’s take a peek! 👀

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🌍 ¡Check-In en Español!

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We’ve added Spanish language support for all customer check-in pages, including:

• • Selfie Check-In™
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• • Simple Check-In
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• • Scan Card Check-In

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The system will auto-detect the user’s browser language and serve the Spanish version when appropriate.

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More languages are planned in the future, so stay tuned! 🌐

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Bonus: We also have added Spanish versions of the Privacy Policy & Terms of Use for end customers to use!

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🛍 Easier Package Shopping 🖼️

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Package selection just got a serious upgrade! 🎁

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When a customer is picking images for each item in a Package, they’ll now see:

• • Tabs to toggle between All Images and their Personal Gallery
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• • Pagination to easily flip through the All Images Tab

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This is especially useful when customers are shopping for Packages directly from a link to the All Images Gallery — now it’s easier to browse and find their perfect shot! 💫

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🛠 Miscellaneous Fixes & Tweaks

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Here’s a quick roundup of other small (but mighty!) improvements this week:

• 🏷️ Empty PhotoTags™ no longer appear on the retail site — cleaner and simpler for your customers!
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• 💸 Venmo now shows up more consistently as an express checkout option.
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• 📅 Interested in attending Summer Seminar 2025 in OKC? Head to the Profile Page in your dashboard for the invite and sign-up link!
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• 🐞 Tons of small bug fixes and polish across the platform. We’re always working to keep things speedy, intuitive, and delightful!

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See you next week with more exciting improvements!

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As always, if you need anything — just ask me!😄

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Cheers,

Candy

Hey there, photography superheroes! 🦸‍♀️📸

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This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.

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From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!

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💡 The Clarity Campaign: Making Things Make More Sense™

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We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.

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Here’s what’s changing:

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• • GroupTag(s) → PhotoTag(s)
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  A more intuitive name to describe this helpful organization tool!
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• • FaceMatch Import → PhotoRosters™
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  • “FaceMatch Import” is now “PhotoRosters”
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  • “FaceGroups” are now “PhotoRosters”
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  • “Organizations” remain the same
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• • Participant(s) → Contact(s) (most places)
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  • On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
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  • “Participants” now refers only to Contacts with matched or assigned images
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• • Home tab → Reports tab
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  Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!

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These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡

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Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.

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🔍 Price & Product Preview Pages

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Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.

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✅ What this means:

• • You can preview exactly what the pricing and product lineups will look like
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• • Share a clean, professional view of your Offer—no dashboard access required
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• • Useful for gatekeepers who need to approve pricing or product options in advance

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Find this option in the Offers tab today! 🚀

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⚙️ Dashboard Tweaks & Tools

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Small changes = big improvements to your workflow. Here's what's new:

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• ✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)

• 🧮 Unassigned Image Count added to the image count popup in Manage Images

• 🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
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• 📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team

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🔧 Notable Fixes

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We’ve patched some common hiccups:

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• 📱 Selfie Check-In bugs on newer Samsung phones
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• 📷 Fixes for uploading from camera roll on iOS
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• 🖼️ Memory Mate product bug affecting custom background rendering
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• 🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)

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That’s all for this week, friends! 🥳

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We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!

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If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!

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Until next time, keep capturing those unforgettable moments. 📸✨

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Cheers and sparkles,

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Candy 🍬

Hey there, photo friends!

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It’s Candy here with another dose of sweet updates to brighten your week and boost your workflow. Let’s take a look at what’s new across the NowCandid™ universe! 🌟

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📊 New Event Comparison Report

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Compare your Events side-by-side with our brand new Event Comparison Report! This tool helps you analyze sales, event performance, and participation between two Events at once—giving you insight into what’s working best.

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Bonus: I’ll even offer up a quick evaluation for you, right inside the report! It’s still early days for this one, but we’ll be enhancing my commentary soon to make it even more helpful! 💬

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🖼️ Download Entire Folders — With or Without Overlay Art

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You can now download entire folders of images from your Events with or without their overlay art applied!

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✨ This is a major upgrade from the old version that:

• • Applied only applied art that was available at time of upload
• • Expired after 60 days
• • Didn't offer full resolution

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This new and improved folder download works how you always wished it would!

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📷 Selfie Check-In: Camera Roll Option for Camera Issues

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Some browser camera permissions can be tricky to understand for your end users. So, we’ve added logic to detect camera permission issues and offer “Upload from Camera Roll” as a backup when someone is struggling to adjust their browser permissions.

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Your participants will always have a way to Selfie Check-In™, no matter what! 😊

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🆓 New Offer Setting for Overlay-Only Free Downloads

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Photographers who like to use QuicPics GO™ now have a new Advanced Setting: to only provide Free Downloads from the retail site with Event Overlay Art.

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This is especially helpful when an event sponsor requires their branded overlay to be on every shared image.

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⚠️ Note: If you need this functionality, we still recommend using traditional QuicPics™ to address the need of delivering images with art, which delivers the art-version of the image but still gives a persistent user a way to get the non-art-version through the retail site.
Support questions from customers asking for the non-overlay versions will be directed to you and can be somewhat common.

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🛠️ Miscellaneous Tweaks & Fixes

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Here’s a quick roundup of the smaller (but mighty!) improvements we made this week:

• 🎓 Grad Tassel Frame now pre-fills with “Class of 2025” (customers can still edit this)
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• 🛍️ Small fixes to Group Products within mixed packages on the retail site
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• 🖼️ Viewing or importing Custom Backgrounds now shows both vertical and horizontal sides of the set
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• 🧾 Uploaded image file names with periods now convert the periods to underscores instead of rejecting the image
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• 📦 Packages will now only appear in Prints / Digital / Specialty categories if their contents match that item type (no more package repeats!)
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• 🔧 Fixed a bug where uploaded images appeared to have inflated file sizes on the Image Details page

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That’s a wrap for this week’s recap!

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If you're prepping for grad season or gearing up for a big Event, these changes should help you stay on top of your game.

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As always, let me know if you have questions—I'm here 24/7 to help. 🧠💡

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Keep being amazing,

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Candy 🍬