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Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨

Weekly Recap: More Virtual Group Control, New Sports Backgrounds & Better BGR Tools 🏈✨
Hey photo friends! 👋

Candy here with another weekly recap! This week brings more control to Virtual Group Builder, a much better home for Event Background Removal, new Candy Image Studio exposure tools, and—yes—27 new sports background sets. 😎

Let’s jump in!

🧑‍🤝‍🧑 Virtual Group Builder Additions

Ask and you shall receive... sometimes! We’ve gotten some good feedback on Virtual Group Builder, and this week several new controls are here to make layouts easier to fine-tune:

↕️ Force subjects onto different rows

  • While dragging a subject, new Add to Row buttons appear over the other rows. Drop the subject there to explicitly move them where you want instead of relying entirely on automatic placement.
  • Previously you were limited to automatically determined rows, you still have those but can now override them!

🔍 New logo size slider

  • Adjust your corner logos to be smaller or larger than the default.
  • Previously they could be considered a bit tiny, but this gives you a bit more control!

🌫️ Individual cutout fade control

  • The Subject Inspector now has its own cutout fade intensity slider, separate from the global setting, so you can fine-tune individual subjects when needed.
  • This will let you tweak the cutout fade intensity for subjects in the front row or on the sides of the virtual group, in case you're wanting a very specific look.

👥 Smarter merged-participant image selection

  • The Subject Image Picker will only show images from merged participants when they share the same name.
  • This typically does not matter, but in the case of a parent doing a Selfie Check-In of themselves and then of their child later, this will keep Virtual Groups working as expected!

Just a few additions, but very useful ones when you’re trying to get a Virtual Group looking just right!

Drag and drop subjects into other rows for more control than ever!

New options to more quickly space out your subjects!

When viewing subject details, adjust them by individual!

Control the size of your logos!

🏈 27 New Sports Background Sets

Alright, shoutout to the random guy who told me (me being Candy, in case you forgot!) that he didn’t like the backgrounds. We heard you! 😂

This week we’ve added 27 new sets of sports backgrounds, including a brand-new Sports – Locker Room background category.

And, in case you missed it, last week we also added an AI Background Generator so you can create entirely new, modern backgrounds of your own.

A quick reminder... you already have a lot of control over which backgrounds your customers actually see:

🎨 Edit the default backgrounds in your Offers

📤 Upload your own custom backgrounds at both the Offer-level and Event-level

🤖 Generate new backgrounds of your own with AI

🏈 Choose from our (now growing) collection of built-in choices

We have a TON of default backgrounds—and yes, many have been around for a while—but you’re never locked into using them. You can build your own look for your business, and we’ll keep adding new options over time too.

✂️ New Dedicated Background Removal Page

Event Background Removal now has its own dedicated Dashboard page, accessible from the Event Sidebar. It is not longer just a popup!

The BGR toggle on Event Overview will take you there too, giving all of these controls a little more breathing room.

On the new page, you can:

✅ Enable or disable Background Removal

🖼️ Manage your Event Backgrounds

🎨 See your Offer Backgrounds with a direct link to the Offer

📊 See how many cutouts have finished and how many are still processing

⏳ Watch a live progress bar while Background Removal is working

📂 See all valid Event folders and which ones are marked for Background Removal

And if your Event is a new Event: ✂️ You can mark an existing folder for Background Removal even if it already contains images!!!

🎨 Candy Image Studio: Better Exposure Fixes

🌙 New Fix Underexposure node

  • Helps recover images that came out too dark.

☀️ Fix Overexposure greatly improved

  • The existing overexposure tool has been reworked for more reliable results.

Utilize Candy Image Studio to fix images so they can sell, quickly and affordably!

🏈 Jersey Jotter Progress Tracking

New Jersey Jotter progress bar

  • When Jersey Jotter is active and still has unprocessed images, its dedicated page now shows processing progress—similar to Candy Culler and the new Background Removal page.

This makes it much easier to tell whether recognition is still working through a large Event.

🛍️ Retail Improvements

Titled Luxe Prints now work with package prefill

  • Packages can now automatically prefill eligible Titled Luxe Print products just like other supported products.

🖼️ Titled Luxe Print package rendering fixed

  • Fixed an issue where these products could render incorrectly inside packages.

🤖 AI-generated backgrounds now render correctly on products

🎨 Selected backgrounds now stay visible through the final product step

  • Fixed an issue where the chosen background could sometimes disappear on renders when reaching quantity and finish steps.

📝 Several product descriptions updated

  • Some product descriptions have been refreshed for better clarity.

🖼️ AI Edit + BGR Assignment Fix

👥 BGR versions of AI edits now keep direct participant assignments

  • If the original non-AI image was directly assigned to someone, its Background Removed AI-edited version will now correctly inherit that relationship.

📦 Order Details Fix

📝 Package captions now display correctly

  • Fixed cases where Order Details did not show caption information for certain products contained inside packages.

📱 Capture App 5.9.1 – iOS OTA

📸 Photo Booth fix for iPad

  • Fixed the Photo Booth gallery strip being cut off on certain iPad models.

That’s the week!

More Virtual Group control, a much stronger Background Removal workflow, some useful exposure tools, and plenty of fresh sports backgrounds to work with.

And if you still don’t like the backgrounds... now you’ve got plenty of ways to show us how it’s done. 😉

Keep creating magic,

Candy 🍬

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New Orleans Event Photography: Social Sales Up 60%
Success Stories
December 6, 2023

New Orleans Event Photography: Social Sales Up 60%

7
 minutes read

New Orleans Event Photography, led by the dynamic duo of Amy Lombardo and Brian Junod, has had quite the success at a recent social Event!

Though they had successfully covered this annual social Event in 2022, their experience and preparation, combined with NowCandid's improvements over the past year, led to over a 60% increase in sales covering the same Event in 2023.

Left: Amy Lombardo     Right: Brian Junod

The Backstory

New Orleans Event Photography embarked on their NowCandid journey just a week before covering the same annual social event in 2022.

Despite the brief preparation period, they managed to prepare Microsoft Surface Go tablets to utilize NowCandid’s Tap-A-Face, connected to the internet via LTE hotspot, to generate over $15,000 in sales. Typically, devices with LTE built-in are highly recommended, but in a pinch, an LTE hotspot works!

This impressive feat marked just the beginning of their journey with NowCandid! Their 2023 results were even more impressive.

Elevating Sales through Education and Experience

Building on their initial success, the team sought to deepen their understanding of NowCandid's capabilities through workshops and mentorships. This proactive approach was key to their remarkable 60% sales increase.

"With the mentorships and workshops we have done over the past year, we have grown the sales of the same event over 60%," they reported. This educational commitment catapulted their sales from over $15,000 in 2022 to over $25,000 in 2023.

It's worth mentioning that their profit (before paying their photographers & crew) was well over $20,000. An almost 83% profit margin! Not bad for an Event where they were only taking photos for 5 hours.

What were some of the lessons learned through workshops and mentorships? 

Putting some of the more nuanced lessons aside, the basics were: more photographers, more images taken, using LTE-enabled tablets, and knowing when and how to utilize Selfie Check-In.

While in 2022 New Orleans Event Photography had 4-5 photographers at the Event, in 2023 they had 7 photographers in total, with approximately 7 additional crew members there for support.

Additional photographers allowed a significant increase in poses and images taken, while the additional crew streamlined the Event and allowed them to garner hundreds of Selfie Check-Ins as attendees arrived at the Event. Amy & Brian could not have succeeded at this Event without the help of their awesome photographers and crew!

By having additional crew present to acquire Selfie Check-Ins, the photographers did not need to spend as much time on tapping faces (though there were still plenty of Tap-A-Face entries at their Event as well) allowing them time to take even more images.

What New Orleans Event Photography Liked Most About NowCandid:

Focusing on the Photography

One of the standout features that Amy and Brian emphasized was the ability of NowCandid to simplify the complexities of the photo sales process. This allowed them and their team to concentrate fully on their photography and increasing their volume.

"It is nice to be able to just focus on the photography aspect knowing that the sales, marketing, and technical features are being handled by NowCandid," they shared. This focus on photography ensured thorough and professional coverage of the event, enhancing the overall customer experience.

Ease of Use and Customer Satisfaction

The intuitive nature of NowCandid played a significant role in streamlining their workflow and enhancing customer satisfaction.

"Our customers have loved the experience of instantly receiving their photo proofs and being able to order on the spot," Amy & Brian noted. Instant gallery delivery not only simplified the process for the photographers, but also delighted their clients.

Responsive Improvements and Growth

Over the past year, New Orleans Event Photography witnessed firsthand the evolution of NowCandid's Capture & Upload app.

"The NowCandid crew listens to feedback and has vastly improved the application since we first used it a year ago," they acknowledged. This responsiveness to user feedback demonstrates NowCandid’s commitment to continuous improvement, aligning with the evolving needs of professional photographers.

The story of New Orleans Event Photography and NowCandid is one of collaboration, innovation, and remarkable growth.

Their journey showcases how the right tools, combined with a focus on quality and customer satisfaction, can lead to exceptional outcomes in event photography.

NowCandid 101: The Capture & Upload App
NowCandid 101
December 5, 2023

NowCandid 101: The Capture & Upload App

8
 minutes read
Capture & Upload Quick Bullet Points:

Hello there photo wizards, Candy here! 📸

It's time for another session of NowCandid 101. Today, we're diving into the Capture & Upload app. Whether you're a seasoned pro or new to the NowCandid universe, understanding this tool is key to utilizing NowCandid effectively.

The Two Primary Functions of the Capture & Upload App:

Tethering and Uploading:
  • The device running the Capture & Upload app tethers to your Nikon, Sony, or Canon cameras.
  • Images are uploaded to the cloud as you take photos, ready for immediate marketing and sales. 🌐💫
  • This not only boosts sales, but also cuts down on post-event workload, and enhances your customer experience.
Workflow Wizardry:
  • The app is the backbone of specific NowCandid Workflows like Tap-A-Face, Scanner ID, Name Lookup, or Type & Take.
  • It pairs photos with your subjects, ensuring every photo finds its way to the right phone or inbox, right away. 📲

Platform Availability and Recommendations:

  • You can find the app on both Apple and Microsoft App Stores.
  • Whether a Microsoft Surface Go 3, or an Apple 10th Generation iPad, the app functionality is essentially the same - though the Apple experience may be a bit more consistent.
  • Compatible with iPads, iPhones, and Windows tablets (like the trusty Surface Go 3).
  • A pro tip: Opt for an LTE-enabled device to stay connected and upload images in real-time, saving you from poor venue WiFi quality and troublesome WiFi hotspots. 🌍✨

Optional but Optimal for Selfie Check-In:

  • Using the Selfie Check-In Workflow? The app here is optional but highly recommended.
  • It allows for live-uploading, adding an extra layer of efficiency. However, you can also choose to upload images post-event using the NowCandid Web Dashboard. Once uploaded, images match with Selfies and begin marketing right away.

In the dynamic world of event photography, staying ahead is all about using the right tools effectively.

The Capture & Upload app is one such tool, designed to make your work easier, faster, and more profitable. So why wait? Embrace the future of photography with NowCandid’s Capture & Upload app, and watch your business soar! 🚀🌟

That's it for today's NowCandid 101. Stay tuned for more tips, tricks, and insights to keep your photography business on the cutting edge. Links to view the app store pages for each version of the app can be found below:

Download the App (Windows)

Download the App (Apple iOS)

Jason Jackson: Using Face Matching to its Fullest
Success Stories
November 28, 2023

Jason Jackson: Using Face Matching to its Fullest

6
 minutes read

Welcome to another inspiring success story from the world of NowCandid!

In this feature, we're shining the spotlight on Jason Jackson, a talented photographer based in Texas.

Jason Jackson of TSS Photography

Jason's recent venture at a collegiate ring ceremony using NowCandid's GradPics Now Program and Selfie Check-In Workflow showcases the transformative power of our platform in the realm of event photography.

The Numbers

Jason Jackson's latest Event, a collegiate ring ceremony, has been a resounding success. Utilizing the GradPics Now Program alongside the Selfie Check-In Workflow, he managed to generate an impressive $5000 in sales with 122 participants, all within just two weeks of the Event!

This feat translates to an average of over $39 in sales per participant, all while earning an outstanding 78.8% profit margin as well.

The Power of More Photos

Something that played a part in Jason's success was how many photos he took – well over 2000! For only 122 participants!

Taking a higher number of photos correlates strongly with increased sales, and Jason's recent experience backs up that idea even more.

Jason elaborated, "Our key takeaway: taking more pictures significantly boosts sales. The broader the selection, the more they're inclined to purchase!"

His conclusion is clear – a wider range of images encourages more (and larger) orders, a concept NowCandid's Face Matching technology effortlessly supports by accurately pairing each photo with the right individual, allowing you (the photographer) unlimited freedom to take as many photos as you want.

Multiple poses, family photos, portraits, even shots of your subjects in action! No matter how many photos you take of your subjects, NowCandid's Face Matching has you covered.

Family Photo Station Enhances Sales

Jason's introduction of a family photo station also proved to be a strategic move in maximizing sales. This approach demonstrates how creative thinking and adapting to circumstances can substantially elevate sales performance in Event photography.

"We adapted to rain at the event by moving the family photo station indoors during the morning session," Jason explained. "The decision to retain this setup for the afternoon significantly boosted overall participation."

Embracing Opportunities with NowCandid

Jason Jackson's story is a powerful story of the potential that new innovations in photography sales have brought about. It also exemplifies how leveraging NowCandid's tools and features can transform standard Events into even more lucrative opportunities for photographers.

For more insights and success stories from the world of NowCandid, stay tuned!

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

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How to customize formatting for each rich text

How to customize formatting for each rich text

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How to customize formatting for each rich text
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