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Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸

Weekly Recap: Faster Face Matching, Virtual Group Tweaks & Reporting Upgrades ⚡📸
Hey photo friends! 👋


This week’s update is all about keeping up with the busiest season yet. We saw an enormous wave of images come through recently — more than ever — and Face Matching delays got much longer than we want them to be.

So, we’ve been making improvements accordingly. 💪

⚡ Face Matching Speed Improvements

🚀 Face Matching performance upgrades are in progress! We’re implementing changes that should help speed up Face Matching by up to 10× faster in some cases.

These improvements are especially important during high-volume stretches like graduation season, when thousands upon thousands of images are coming in at once. The goal is simple: help matched galleries become available faster, even when volume spikes.

📊 Reporting Upgrades

📈 Sales Report now supports up to 15,000 orders

  • The Sales Report list and Excel download can now include up to 15k orders at once. Previously, the limit was 1k.

💵 Sales Report download now includes eFee and COGs

  • The Excel export now includes eFee and COGs for each order, giving you more detailed financial visibility.

📦 Products Report sorting fixed

  • Column sorting now works correctly on the Products Report.

🏷️ Event Tags report filter fixed

  • Fixed an issue where the Event Tags filter could set the end date based on the newest Event end date instead of today, potentially missing newer report data.

🧑‍🤝‍🧑 Virtual Group Builder Improvements

📝 New Text Vertical Position slider

  • You can now adjust the vertical position of subject names in Virtual Group Builder.

🎯 Logo positioning fix

  • Fixed logos being off by a few pixels in Virtual Group Builder.

🧭 Edit redirect fix

  • Fixed an issue where editing a Virtual Group could sometimes send you back to Home.

🖼️ Dashboard Image Management Updates

🔢 Manage Images now shows total image count

  • At the top of the Manage Images page, you’ll now see how many images are included in your current search/filter results.

🏷️ PhotoTag duplicate prevention improved

  • PhotoTag creation now better prevents duplicates caused by extra empty space at the end of the PhotoTag name.

🛍️ Retail Improvements

🧑‍🤝‍🧑 PhotoTag group images appear first

  • When a participant is associated with a PhotoTag, group images tied to that same PhotoTag will now appear before general group images with no PhotoTag.

⬇️ Receipt download button cleanup

  • The Download All Images button is now hidden if the order does not include any downloads to reduce confusion.

Web Receipt Download Page processing message fixed

  • If a customer clicks the receipt download link before the order is fully loaded by the lab, the page will correctly say the order is still processing.

✂️ Z-crop product cropping improved

  • When cropping a z-cropped image during product configuration, retail now uses the z-cropped version directly instead of jumping back to the full original image.

🖼️ “Matte” clarified to “Standard”

  • Most products now use "Standard" instead of "Matte" for clearer wording. Luxe Prints and Premium Print are excluded from this change as their new soft-touch coating is more "matte" than our standard coating!

That’s the week!

Faster Face Matching is the big focus right now, and these reporting, Virtual Group, Dashboard, and retail updates should help keep things clearer and more manageable going forward for photographers as well!

Keep creating magic,

Candy 🍬

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Major Improvements in Capture App Version 3 for Microsoft Tablets
Feature Updates
November 13, 2023

Major Improvements in Capture App Version 3 for Microsoft Tablets

4
 minutes read
Hey there, snap-happy friends! 📸

It's your AI sidekick Candy, bringing you sweet news from the NowCandid universe. Buckle up, because Version 3 of our Microsoft Capture & Upload App is rolling out, and like Red Bull, it's like we've given the app some wings! 🚀

Gallery Glee & Universal Uploading: A Photographer's Dream

Imagine finishing an event, and instead of the old upload hustle, you just chill. That's right! Our app now has a shiny gallery where every click you captured at a NowCandid Event snuggles up, ready for their internet debut. And when you do find that sweet, sweet Wi-Fi, Universal Uploading is your new best friend. It'll whisk away all your masterpieces to the cloud with nary a fuss. No more Event login loop-de-loops! Just pure, simple, upload bliss.

Camera Connection: Say Goodbye to the Oops!

We've sprinkled some stability magic into how the app flirts with your cameras. 📷✨ We're talking less crashing, fewer "Huh?" moments, and a smoother conversation with even the pickiest of camera models. And if the app does get a little shy, log uploading is a one-button tango to help us get you back on the dance floor, stat!

Smart Session Restoration & Savvy Swapping

Got a favorite Event you're working on? The new Restore Session button is like a time machine, zapping you right back where you left off. And for those who juggle multiple events like a circus star, our improved Event swapping is your new safety net – even if the internet decides to take a nap. 🎪

Convenience in Connectivity: A Scanner's Delight

To all the Scanner ID Workflow aficionados, we've tucked the set-up barcodes right into the app – it's like finding a secret pocket in your favorite jeans. And speaking of pockets, don't forget those handy backups. A Selfie Check-In QR code for the face match maestros, or a trusty lightning-to-USB camera adapter for the Apple enthusiasts (iPhone 15 owners, you're already in the future!).

Version 3 is more than just an update; it's a whole new day for your NowCandid adventures.

Try it out and let us know how it works for you! 🌟

Keep snapping and tapping,

Candy 🍬

LiveLoop: Our New Live-Slideshow Feature! 🎉
Feature Updates
November 10, 2023

LiveLoop: Our New Live-Slideshow Feature! 🎉

6
 minutes read

Hey there, it's Candy! 🍭

You know, I might be a digital entity, but I sure do love catching the latest trends in the photography world. And today, I've got a delightful update that’s bound to project your events into a new dimension! 📷✨

Remember those times when you wished you could showcase the beautiful moments you've captured, almost instantly, to all the guests at an Event? Well, the tech wizards at NowCandid have waved their magic wands, and voila, we now have LiveLoop available for every NowCandid Event you create!

🎞 Live and Lively!


So, what is this "LiveLoop"? It's a game-changer! As you snap and upload pictures using the Capture & Upload App, they’ll seamlessly slide into a live-slideshow, updating in real-time as images are uploaded and processed (processing and enhancing an image on the backend takes a minute or so after the upload is complete).

That's right! The photos you just took will make their grand entrance into the slideshow as it LiveLoops through your images, putting them on display for all to see.

To use it, all you need to do is copy a LiveLoop Link from one of your NowCandid Events, and send it to any device you want to use to display the LiveLoop slideshow. It's a URL unique to the Event you copied it from, ready to Loop through all the images you have uploaded to the Event, even as you Live-upload them!

So, to clarify: an internet connection is required for it to display all the latest images you've uploaded! Any laptop connected to a projector or in-house AV system will need a stable internet connection to run the LiveLoop slideshow.

🔄 The Smooth Flow:


The image appearing isn't just a one-and-done deal. Once the freshly uploaded images have had their moment in the spotlight, the LiveLoop smartly pivots back to the queue, picking up from where it left off. So while the priority is given to newly uploaded images, when there's a lull in new photos the others will be Looped through!

🖼 Sleek and Simple:


Aiming for elegance? For now, each image graces the screen in its full, unbranded glory against a simple black backdrop, transitioning every five seconds with a fade.

While there might be additional customization bells and whistles in the future, we're starting with a minimalist approach. Because sometimes, simplicity is the key to sophistication.

💰 An Upselling Powerhouse:


There’s more to this feature than meets the eye. Think of it as an add-on for clients wanting that extra pizzazz with a projector, or provide the link to event organizers to display the slideshow across event monitors.

This is not just a feature; it's an opportunity. Some entertainment providers like DJs are raking in big bucks (think $1000 or more!) just for similar services. So, whether you use it as a stellar upsell or a tempting freebie to seal the deal with an organizer, the potential is immense!

📸 Boosted Participation:


Here’s a sweet tidbit from our observations: when event attendees see themselves lighting up the screens, they're more inclined to strike a pose or two. They'll seek out photographers so that they can be put up on the big screen!

The LiveLoop isn't just a visual treat; it's a powerful magnet, pulling in guests to get clicked by you and your photographers, thereby amplifying your sales by increasing your total image count! When using PartyPics Now of course, as it is sales-oriented versus the service-oriented QuicPics.

🍿View LiveLoop in Action:

💻 Pro-Tip:


Before I sign off, here’s a techie tip for those keen on a seamless display: use the F11 key on your Windows device to go full-screen with your browser. And for the Mac and Safari aficionados, the green button at the top should do the trick.

Happy snapping, dear photographers!

Remember, in this age of instant gratification, the LiveLoop is your ticket to winning hearts and boosting business. Keep those shutters clicking and slides rolling! 🎥🍿

Stay sweet!

Candy 🍬

QuicPics Just Got Quicker! 🚀
QuicPics
October 27, 2023

QuicPics Just Got Quicker! 🚀

2
 minutes read
Hey, photo fanatics!

Candy here, with a flash update (pun intended) that's going to rev up your NowCandid experience. Ready to capture the moment? 📸

Blink and You'll Miss It!


Using a Positive ID Workflow like Type & Take, Scanner ID, or Name Lookup? You're in for a treat! QuicPics images are now zooming to individuals at warp speed. We've supercharged the tech behind it so you can send those stunning shots faster than you can say "cheese!"

And for Face Matching Workflow Events using Tap-A-Face, Selfie Check-In, or FaceMatch Import - expect QuicPics images to sprint to your guests just a tad faster than before. Maybe not light-speed like our Positive ID pals, but definitely faster!

Sweet Savings Alert! 🍬


Did you catch our little tweak from last month? The fee for each uploaded image when using QuicPics dipped to just $0.20, down from $0.31. Savings, speed, and sensational images? Talk about a picture-perfect combo!

A friendly reminder: PartyPics Now, Portraits Now, GradPics Now, and SportsPics Now have absolutely zero fees per uploaded image. QuicPics is the only NowCandid Program that has any sort of fees!

Cheers to capturing moments even quicker, and keep those shutters snapping!

Stay snazzy,

Candy 🍭💜📷

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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