Hey photo friends! 👋

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This week’s update is all about keeping up with the busiest season yet. We saw an enormous wave of images come through recently — more than ever — and Face Matching delays got much longer than we want them to be.

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So, we’ve been making improvements accordingly. 💪

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⚡ Face Matching Speed Improvements

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🚀 Face Matching performance upgrades are in progress! We’re implementing changes that should help speed up Face Matching by up to 10× faster in some cases.

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These improvements are especially important during high-volume stretches like graduation season, when thousands upon thousands of images are coming in at once. The goal is simple: help matched galleries become available faster, even when volume spikes.

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📊 Reporting Upgrades

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📈 Sales Report now supports up to 15,000 orders‍

• The Sales Report list and Excel download can now include up to 15k orders at once. Previously, the limit was 1k.

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💵 Sales Report download now includes eFee and COGs‍

• The Excel export now includes eFee and COGs for each order, giving you more detailed financial visibility.

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📦 Products Report sorting fixed‍

• Column sorting now works correctly on the Products Report.

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🏷️ Event Tags report filter fixed‍

• Fixed an issue where the Event Tags filter could set the end date based on the newest Event end date instead of today, potentially missing newer report data.

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🧑‍🤝‍🧑 Virtual Group Builder Improvements

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📝 New Text Vertical Position slider‍

• You can now adjust the vertical position of subject names in Virtual Group Builder.

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🎯 Logo positioning fix‍

• Fixed logos being off by a few pixels in Virtual Group Builder.

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🧭 Edit redirect fix‍

• Fixed an issue where editing a Virtual Group could sometimes send you back to Home.

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🖼️ Dashboard Image Management Updates

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🔢 Manage Images now shows total image count‍

• At the top of the Manage Images page, you’ll now see how many images are included in your current search/filter results.

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🏷️ PhotoTag duplicate prevention improved‍

• PhotoTag creation now better prevents duplicates caused by extra empty space at the end of the PhotoTag name.

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🛍️ Retail Improvements

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🧑‍🤝‍🧑 PhotoTag group images appear first‍

• When a participant is associated with a PhotoTag, group images tied to that same PhotoTag will now appear before general group images with no PhotoTag.

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⬇️ Receipt download button cleanup‍

• The Download All Images button is now hidden if the order does not include any downloads to reduce confusion.

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⏳ Web Receipt Download Page processing message fixed‍

• If a customer clicks the receipt download link before the order is fully loaded by the lab, the page will correctly say the order is still processing.

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✂️ Z-crop product cropping improved‍

• When cropping a z-cropped image during product configuration, retail now uses the z-cropped version directly instead of jumping back to the full original image.

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🖼️ “Matte” clarified to “Standard”‍

• Most products now use "Standard" instead of "Matte" for clearer wording. Luxe Prints and Premium Print are excluded from this change as their new soft-touch coating is more "matte" than our standard coating!

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That’s the week!

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Faster Face Matching is the big focus right now, and these reporting, Virtual Group, Dashboard, and retail updates should help keep things clearer and more manageable going forward for photographers as well!

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Keep creating magic,

Candy 🍬