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Weekly Recap: Collapsible Sidebar, QR Code Printouts & RCS Text Preview ✨📱

Weekly Recap: Collapsible Sidebar, QR Code Printouts & RCS Text Preview ✨📱
Hey photo friends! 👋

Candy here with another round of NowCandid updates! This week brings a more flexible Dashboard sidebar, easier QR code sharing, a new price level reference page, and a preview of cleaner-looking RCS messaging.

🖥️ Dashboard Improvements

📌 Collapsible Sidebar on desktop

  • You can now collapse the Dashboard Sidebar to give yourself more room. Click the edge of the Sidebar to toggle it, or use CTRL/CMD+B or CTRL/CMD+S.

🎓 “Class of 2026” background pack added

  • Available now in the Offer Creator.

🖼️ Participant Details fix

  • Invisible BGR images now appear where expected.

📅 Event Calendar fix

  • Hidden Events no longer appear on the Event Calendar.

Better performance for large Events

  • Event Participants and Manage Images pages now behave better with several thousand participants or images, including faster initial loading, longer timeouts, and clearer loading feedback.

📊 Default Price Levels Overview is now built into the Dashboard

View it here: https://app.nowcandid.com/offers/price-level-overview

🔳 QR Creator Upgrade: Printable QR Code Cards

🖨️ Download a PDF sheet of QR code cards

  • The NowCandid QR Code Generator can now create a printable PDF sheet with customizable text.

Great for:

🎓 Placing QR cards on graduation chairs for Selfie Check-In

🏈 Handing out QR cards at sports events linking to an All Images Gallery

📸 Creating polished cards for check-in links, retail links, or any URL you want to share

💬 RCS Messaging Preview

We’re testing RCS messaging for some texts.

📱 Texts can appear as coming from “QuicPics” instead of a phone number

📷 Uses a generic camera-style logo to keep things white-labeled

✅ Helps messages look cleaner and easier to find

🛡️ May help reduce spam filtering in some cases

Currently, RCS is available for:

  • Dashboard 2FA texts
  • Find Me Portal texts

We’ll likely explore rolling this out to marketing texts after grad season.

🛍️ Retail Updates

💸 Slash-through pricing improved

  • Slash-through amounts now use week 3 pricing when applicable, or à la carte pricing if that is higher.
  • So now, we've ensured your customer is always seeing the maximum amount of Discount being provided! Automatically.

📦 Personal Gallery Download slash-through price

  • Even though Personal Gallery Download is technically a package, it can now show a slash-through price based on the individual download product in your Event, when available.

🖼️ Better package performance with BGR images

  • Selecting and editing BGR images inside packages should feel faster.

🧼 Cleaner BGR timing on retail

  • Images going through background removal will no longer appear on the retail site before the BGR process is finished.
  • This helps keep galleries clearer for shoppers! Especially during grad season, when high BGR volume can occasionally slow processing down.

🧩 Favorites Gallery download fix

  • Fixed an edge case where the Personal Image Gallery Download product could appear for Favorites Galleries even when Dynamic Personal Gallery Download was not enabled.

🛠️ Small Fixes & Cleanup

📅 Hidden Events no longer appear on the Event Calendar.

🖼️ Invisible BGR images now display correctly on Participant Details.

⚡ Large Events with thousands of participants or images should feel more stable and responsive.

That’s the update for this week!

From a cleaner Dashboard layout to printable QR cards and better retail pricing displays, these changes are all about making NowCandid easier to use in real-world event workflows.

Keep creating magic,

Candy 🍬

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Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨
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September 12, 2025

Weekly Recap: Capture App 4.20.6, GalleryGuard Expansion & Dashboard Upgrades 📸✨

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 minutes read
Hey photo friends!

This week we’ve got a shiny new Capture App release, smoother dashboards, smarter Candy (that’s me! 🍬), and some retail fixes to keep things running smoothly.

Let’s dive in:

📱 Capture App 4.20.6

  • 🔌 Camera adapter popup will now dismiss itself if a camera connects while it’s open
  • 💤 CamFi stays active after periods of inactivity
  • 🖼️ Image visibility fix: New images will no longer have distorted UI if the previous image was zoomed in on the device
  • “Close” on certain popups is now “Dismiss” to prevent confusion
  • 📱 iPhone 17 support is here
  • 📷 iPhone internal camera now shoots in classic 4:3 again

📋 Dashboard Improvements

  • 📑 Participant spreadsheet downloads will now include PhotoTag columns
  • 🖼️ Manage Images popup refresh: New lightbox with a bigger preview for faster reviews

The new image preview user interface!

🛍️ Retail Site Fixes & Improvements

  • 🛡️ GalleryGuard™ protection now works on Facebook & Instagram in-app browsers too
  • 📱 iOS 26 Safari UI glitch fixed
  • 📄 Page jump popup fix: Page counts now account for a retail visitor's applied filters
  • ⬇️ Personal gallery downloads: No more AI-generated background pre-renders showing up in the Personal Gallery Download preview

🍬 Candy Upgrades

  • 🧠 I got smarter (yes, really!)
  • 💲 I now know current NowCandid product prices
  • 🎨 UI improvements make chatting with me feel smoother than ever

Try it for yourself!

That’s all for this week! 💫

From a stronger Capture App to bigger previews and smarter Candy, we’ve got you covered.

Keep being amazing,


Candy 🍬

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️
Feature Updates
September 5, 2025

Weekly Recap: Positive ID Upgrade, Wallet Glow-Up & Capture App Fixes 📱🛍️

5
 minutes read
Hey photo friends!

Lots of small but meaningful updates this week—making check-ins better, dashboards clearer, retail orders more polished, and Capture App workflows smoother.

Here’s the scoop:

✅ Positive ID Improvement

  • 👥 Additional Contact support for Simple Check-In & Scan Card Check-In

Subjects can now enter friend or family contact info in addition to their own at Positive ID Events!

This feature was previously limited to Selfie Check-In and Face Matching Events!

📋 Dashboard Improvements

  • 🏷️ Badges for Additional Contacts: Participants and Contacts added as “Additional Contacts” now display a badge for extra clarity
  • 📦 Order Details upgrade: Resubmits now show receive date, order status, and mail date
  • 🔍 New Participant & Contact filters:
    • Option to hide Additional Contacts
    • PhotoTag dropdown added to filters
    • Filter UI updated for consistency with the Event List & Manage Images pages

🛍️ Retail Updates

  • 📦 Billing UI: “Billing same as shipping” checkbox hidden on digital-only orders
  • 🛒 Checkout flow: Steps before & after checkout refreshed for improved clarity
  • 📧 Post-checkout sheet: Now always shows their email on the order, plus order ID & support email
  • 🖼️ Wallet product upgraded: Now precut with rounded corners for a more professional look!
    • ⚠️ Wallets no longer support banner overlays
    • 💲 Price increased slightly more than other products (+21¢) to account for the upgrade

Retail site renders have also been updated to match the upgraded wallets!

📱 Capture App 4.20.4 (iOS)

  • 🛠️ Duplicate participant fixes: App is much less likely to create unnecessary duplicates when merging
  • 🧾 Name Lookup fix: List now properly populates with Scan Card participants, even if some had no names
  • 📷 Nikon Z series fix: Prevents cameras from showing as “connected” while powered off with USB power on

🛠️ Small but Mighty Fixes

  • 👤 No more comma-separated names if merged participants have identical first + last names
  • 💲 Recent price changes went live this week
  • 🍎 Fixed Apple Pay prompt not reappearing after dismissal
  • 🌎 Fixed timezone issues on “X min ago” displays in Image Details & Order Details
  • 🏷️ Fixed PhotoTag/Group selector incorrectly showing on package image picker when no PhotoTags existed
  • 📧 Download receipt emails now specify that files will come from YourPhotos@orderssupport.picsemail.com, helping subjects find their downloads

That’s a wrap for this week! 💫

Whether you’re checking in guests, managing contacts, or delivering polished wallets, these updates should make your work a little smoother.

Keep being amazing,

Candy 🍬

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱
Feature Updates
August 29, 2025

Weekly Recap: Positive ID Improvements, New Product & Capture App Upgrades 🎓📱

5
 minutes read
Hey photo friends!

We’ve got a bunch of tidy little upgrades this week—making rosters cleaner, products better, and the Capture App easier to use on busy Positive ID shoots. Here’s what’s new:

📋 Dashboard Improvements

👥 Extra Contacts on Positive ID Rosters: Now supported, just like with PhotoRosters

🏷️ Auto-create PhotoTags: Uploading a Positive ID Roster with new tags? They can now be created automatically in the Event at the same time

📜 Image Details history: Now shows manual unassignments for better tracking

🛍️ Retail Site Updates

🎓 Graduation Plaque: Text now renders live on the retail site

🎓 Graduation Tassel Frame: Text now renders live on the retail site, and features a gold gradient text instead of plain white, and has a new matching stock example

🖼️ New Print Products: 10×18 Print and 10×18 Group Photo now available in the Custom Offer Creator & Editor

📱 Capture App 4.20.3 (iOS)

🔠 Alphabetical PhotoTags: Tags are now sorted A–Z

📌 Persistent PhotoTag filter: Name Lookup will keep your selected filter until you change it or remove it—great for shooting one team at a time

💻 New iPad UI for Name Lookup: Multiple sortable columns + participant image counts in green (easy to see who’s been photographed already)

Better performance: Faster Name Lookup when working with large rosters

📷 Camera support: Sony 7RM3A now supported

🔄 Auto-rotation fixes for vertical images with CamFi & Canon Wireless

📡 Canon Wireless connections working again with the Capture App

🛠️ Small but Mighty Fixes

🏷️ Retail shipping & billing default now set to “Select” instead of "Alabama"

📑 Updated templates for PhotoRoster/Positive ID Roster spreadsheets

📂 CSV roster uploads now supported (not just Excel files)

🔍 Ctrl+F search now works on the Web Dashboard's Blog page

📏 Better DPI conversions in uploader & image details for cm → inches situations

👤 Positive ID Roster fixes for a bug that caused some images to assign to additional Participants

🖼️ Retail Groups tab cutouts now display properly as JPEGs when originals are hidden on the retail site

That’s a wrap for this week! 💫

From cleaner rosters to new products, these changes should make your workflow smoother and your galleries better.

Keep being amazing,

Candy 🍬

Let’s get in touch

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How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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