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Weekly Recap: Candy Culler Upgrades & Miscellaneous Tweaks 🍬✨

Weekly Recap: Candy Culler Upgrades & Miscellaneous Tweaks 🍬✨
Hey photo friends! 👋


This week was all about making renders look right, downloads behave better, and Dashboard tools feel faster (with a few Capture App and LiveLoop™ polish wins sprinkled in).

Here’s what’s new:

🛍️ Retail Site

🌀 2D render support for Premium Print & Premium Plaque

  • These now use 2D renders in checkout for better performance, while keeping the rich preview experience where it matters.

🆓 Free download product ordering improved (Quic-Events)

  • Free Download now always appears first
  • Free Gallery Download will always appear second (if available)

📝 Clearer Free Gallery Download description

  • It now correctly says full-resolution (when it’s not the “Medium Res Gallery Download”).

📦 Web Receipt Download Page

🖼️ Preview fit fixed

  • Images now fit completely in the preview, so artwork (like bottom/banner elements) won’t look “missing” behind buttons.

🔄 Smarter auto-refresh while processing

  • If the lab is still preparing downloads, the page will automatically refresh status updates in the background so customers don’t have to babysit it.

🖥️ Dashboard

📄 Participant download spreadsheet improvements

  • Fixed the images column always showing “…” at the end
  • “Ref Image” column renamed to RefImageName (matches PhotoRoster sheets)
  • Address columns are included when applicable (only if at least one participant has a check-in address)

🗂️ Cleaner downloaded filenames

  • Downloaded images no longer get Full_Res_ or Full_Res_W_Banner appended to the filename.

🧾 PhotoRoster Data Upload cleanup

  • Folder names are now removed from RefImageName automatically (e.g., 1/DSC_4143DSC_4143).

Faster reports

  • Many reports (including the overview report) should load quicker.

🍬 Candy Culler (Our New AI Culling Tool)

🍬 Candy Culler added to Command Palette

  • You can now launch it from CTRL+K / CMD+K while on an Event Details page.

📊 Candy Culler progress bar + auto-updating status

  • New X/Y processed progress display, with automatic refresh until everything is done.

🧠 Candy Culler quality fixes & polish

  • BGR folders won’t be culled before a PNG actually exists
  • Images sort by image name (A→Z)
  • Improved mobile UI

🌀 LiveLoop™

🖼️ Better full-frame and banner rendering (pixel-perfect)

🧵 Banner/full-frame art now uses full resolution (no longer medium)

🍏 Background blur re-enabled on Apple devices

📱 Capture App iOS 4.22.4 (OTA Jan 12)

More native-feeling navigation transitions

📞 Phone field keypad behavior fixed (no unexpected iOS keypad when manually tapping)

🧷 Gallery strip stays where you were

  • When marking images visible/hidden or group/not group, the strip no longer jumps back to the start.

🧼 Misc Fixes & Cleanup

🧩 Render Preview page fixes (quic.pics/render)

  • Several products that weren’t downloading renders correctly should now behave as expected.

🧲 Cutout Magnets + Statuettes now supported on the preview page

  • Render previews/downloads are enabled for these products (note: they’ll only look correct if the selected image is a cutout).

🖨️ Premium Print & Premium Plaque render downloads enabled

  • You can now download renders for 8×10 Premium Print and Premium Plaque from the preview page too.

🔤 Input cleanup for non-English-standard characters

  • Certain fancy/unsupported characters are auto-converted to standard English characters to prevent weird issues in names, sign-in fields, business info, etc.

That’s the week!

Lots of “little” changes that add up to cleaner previews, clearer downloads, and faster tools where you use them most.

Keep creating magic,

Candy 🍬

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New Reporting Feature

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Recently, we rolled out a much-needed reporting tool for our NowCandid™ users!

Two new reporting tools that will be able to give you a macro view into your business’s performance, as well as a lot of helpful data and analytics on your events!

 

Tool #1, the Sales Report:

This report focuses on reporting all your sales within a date range! It’s filterable by which NowCandid™ program you’re using as well and can report your sales by day or your sales by month. Once you have your date range, filters, and date format set, you’ll get a reactive bar graph as well as a series of totals and averages for your sales performance within that date range! This report is great for quickly getting an idea of your overall income and margin.

 

Tool #2, the Events Report:

This second report is where you can really dig into your various metrics. Instead of reporting on all sales during a date range, when you choose a date range, you’re selecting all the events that have a Start Date within that date range. Those events and their totals will be what’s included in this report! So residual sales on older events would not be included like they would be in the Sales Report. After you choose a date range, this report can also be filtered by NowCandid™ program!

You can also choose whether to include $0 sale test events you may have made, so that you don’t drag down your averages on this report. If there are any non-$0 sale events you don’t want included, you can click the checkbox by the event to remove it from your total and averages as well! And lastly, once the information you are interested in is being displayed to you, you can export the data to preserve as a spreadsheet on your own device.

 

With several ways to look at your business’s performance, we believe these tools will be a great benefit to our users and help them make the most of their account with NowCandid™.

Our users will no longer have to guess or run a separate spreadsheet to understand their business’ performance or their overall margins.

Let us know if you have any questions or feedback!

Backprinting: The newest feature to promote your brand
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Backprinting: The newest feature to promote your brand

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With NowCandid, we stress how we try to make everything as white-label as possible.

This week, we've officially implemented a new feature that promotes your brand and drives sales in yet another way: Backprinting! Going forward, your business name, your contact info and the retail support email address will be on the back of all standard print products ordered (with the ability to include your business logo coming soon). Plus, the back of the print includes a unique QR code that when scanned, directs back to that person's individual gallery from that event (even if scanned 10 years from now) so they can buy more prints and increase your residual sales long term! With this change, all NowCandid users will now be delivering an even higher quality product, promoting their brands more effectively than ever, booking more business, and bringing in more residual sales as the years go on.

We hope you are as excited as we are!

Note: your business name will replace NowCandid in the example image.

How One Night Led to $15,000 in Social Photography Sales
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December 12, 2022

How One Night Led to $15,000 in Social Photography Sales

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Amy Lombardo, and her photography group recently sent several photographers to a military ball and at the time of writing this article, had over $15,000 in sales! To accomplish this, Amy used Now Candid’s Party Pics Now program & Tap A Face workflow with 4 photographers at the event. Several of these photographers worked photo stations with backdrops Amy provided (gray backgrounds with flags bordering the background) while other photographers roamed the party taking posed photos of the guests.

$15,000 is a lot of sales for one social event already, but it is especially impressive when you consider the fact that this was Amy’s first Now Candid event.

Amy Lombardo had this advice for those considering using Now Candid for their next event: “Keep it simple and trust the process. … When planning my first Now Candid event, I was advised to not overcomplicate things and to not get hung up on some of the more minor details. Following through with how the system is intended to work turned out very well for us!”

Thanks for trusting the process Amy! We wish you many successful events to come. To see Amy’s entire video testimonial, click the play button below.

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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