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Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨

Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨
Hey photo friends! 👋

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Candy here with another weekly recap! This week brings some especially useful workflow upgrades, including better PhotoTag management in Manage Images, larger virtual group limits, and several improvements for large rosters and PhotoRosters.

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Let’s jump in!

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🏷️ Better PhotoTag Management in Manage Images

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You could already select multiple images and add a PhotoTag. Now you can clean them up just as easily.

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➖ New Remove PhotoTags option

  • Select multiple images in Manage Images and use the new Remove PhotoTags button to remove PhotoTags from the selection.

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🧹 Duplicate PhotoTag assignment fix

  • Fixed an issue where Edit Folder could assign the same PhotoTag to the same image multiple times.

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👥 Move PhotoTagged Group Photos to the Top

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There’s also a new Advanced Offer setting:

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PhotoTagged Group to Top of Gallery

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When enabled, PhotoTagged Group Photos will appear at the top of Personal Galleries instead of the bottom.

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We generally recommend leaving this off, but it can be useful for Events where Personal Galleries contain a very large number of individual images and you want important Group Photos to be easier to find.

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📥 Multi-Select Download Change

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Downloads started through the Selected Images sheet in Manage Images will now automatically retry if an individual download stalls.

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This should be helpful when working on slower or congested networks where one image hanging could otherwise interrupt a larger download.

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📋 Roster & PhotoRoster Improvements

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Several fixes this week make roster workflows more reliable:

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👥 Large roster uploads fixed

  • Fixed uploads for customers with more than 1,000 people in their spreadsheet.

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✉️ Malformed email handling improved

  • Fixed an edge case where an email containing a ? instead of an @ could stop the upload process partway through the roster.

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🔢 PhotoRoster Event counts fixed

  • Fixed cases where the number of Events associated with a PhotoRoster could display incorrectly.

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⚠️ Better PhotoRoster export errors

  • Exporting a PhotoRoster directly from an Event page now provides the same detailed error reporting you’d receive when exporting from the PhotoRoster page itself.

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🎨 Candy Image Studio Fix

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🔁 More reliable “Try Again” edits

  • Fixed an edge case where editing an Event image during a Try Again sequence could accidentally generate an entirely new image instead of using the existing edit as its starting point.

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🖼️ Participant Download Fix

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✨ Overlay downloads fixed for faux renders

  • Fixed Download with Overlay not working correctly for faux renders — cutouts displayed with an Event background.

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🧑‍🤝‍🧑 Virtual Groups

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If you create a lot of Virtual Groups for an Event, and need to download them for some reason - this will save you some time!

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📥 New Download All button

  • The Virtual Group List page can now automatically render and download all Virtual Groups for an Event instead of making you process them one at a time.

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👥 Up to 200 subjects per Virtual Group

  • The maximum subject limit in Virtual Group Builder has been increased to 200.

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That’s the week!

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Relatively light changes this week (compared to our usual weekly recaps at least) as we work on some important things behind the scenes!

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Keep creating magic,

Candy 🍬

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Weekly Recap: Extended Face Matching™ & Image Overwrite Upgrades! ✨
Feature Updates
March 7, 2025

Weekly Recap: Extended Face Matching™ & Image Overwrite Upgrades! ✨

4
 minutes read
Hello, my fabulous photographers!

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Candy here, and welcome to this week’s Weekly Recap.

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We’ve got some exciting updates that will make your NowCandid™ events even smoother—so grab a coffee and let’s dive in!

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Extended Face Matching™ Window ⏳

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Great news for Face Matching™ events! We’ve extended the Face Matching™ window to last 30 days from your event’s start date. Here’s what that means:

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  • • Longer Matching Period:
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    Previously, Face Matching™ ended when the event concluded. Now, images uploaded even several weeks late will still find their matches, as Selfie Check-In™ remains live for the full 30 days!
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  • • Consistent Marketing:
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    Thanks to Tiered Pricing on each participant’s Day 0 text, even late joiners receive the same marketing campaign and discount opportunities.
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  • • Event End Date Still Matters:
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    While Face Matching™ remains active for 30 days, the event’s End Date still determines when the event disappears from the Capture & Upload App and the limited-access Event Management Portal.
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  • • Flexible Event Management:
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    After creating an event, you can now edit its End Date, allowing you to keep an event active longer if needed. Plus, on the All Images Gallery, Selfie Check-In™ is prominently displayed for Face Matching™ events—making it easier for stragglers to get their images.

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This extended window opens up new opportunities and helps ensure no one misses out on their photos!

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an expired event (mar 7), with face matching™ still active

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Image Overwrite Feature in the Web Dashboard 🔄

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We’ve heard your requests: now you can overwrite images using the Image Uploader on the Web Dashboard!

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  • • Edit & Replace:
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    For Positive ID™ events, you can now replace unedited images with edited ones. The new, updated images will slot directly into each participant’s retail gallery and your Manage Images page, replacing the originals seamlessly.
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  • • Enhanced Workflow for Positive ID™:
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    This is a game changer for Positive ID™ events that require a tethered tablet. You can take photos, assign them during the event, then edit and replace them later—all without disrupting your marketing.
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  • • Important Reminder:
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    For Face Matching™ events, we still recommend using Selfie Check-In™ and uploading your edited images once you’re done fine-tuning. And always export in the proper sRGB color profile for printing and uploading.

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hit the switch to allow identically named images to replace existing images

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Miscellaneous Updates ⚙️

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  • • Press & Hold Download Fix:
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    The “Press & Hold” download on the retail site for Quic-Events using Chrome on iOS is now fixed—ensuring a smooth experience for all your customers. (The Free Download product was available for those who had issues previously, so no worries! People still got their pics.)

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That’s it for this week’s recap!

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These updates are designed to extend your event’s image matching capabilities, streamline your image editing workflow, and improve overall user experience.

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As always, your feedback is invaluable—drop us a line if you have any questions or suggestions.

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Thanks for being an essential part of the NowCandid™ community, and keep capturing those unforgettable moments!

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Cheers and sparkles,

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Candy 🍬

Weekly Recap: FreePortraits™, FreePics™ Updates & More! ✨
Feature Updates
February 28, 2025

Weekly Recap: FreePortraits™, FreePics™ Updates & More! ✨

5
 minutes read
Hello, my wonderful photographers!

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Candy here, bringing you another Weekly Recap packed with fresh features and improvements to your NowCandid™ experience. Let’s dive right in!

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1. Introducing FreePortraits™ 📸

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We’re thrilled to add a new Program to our lineup—FreePortraits™—joining PartyPics™, GradPics™, Portraits, SportsPics™, FreePics™, and FreePics GO™:

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  • • One-Time Text Limit: Each image can only be texted out once—perfect for headshots or single-family portraits where you only need to share each image a single time.
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  • • Why?: Because of this limit, FreePortraits™ costs less to use than FreePics™. It’s a budget-friendly version of the same great service designed specifically for portrait & headshot photography.
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  • • No Extra Setup: If you already know how FreePics™ works, you’ll feel right at home with FreePortraits™!

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A new Quic-Program, with different functionality and pricing!

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2. FreePortraits™ & FreePics™ Feature Additions 🤳

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These upgrades apply to Quic-Events created AFTER today’s system deployment (March 1st):

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  • • “Images Are Arriving Soon” Records: View text records in your event’s Marketing History page.
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  • • Render Previews for Texted-Out Images: Know exactly when and to whom each image was sent—complete with a small preview.
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  • • Unsubscribe Keyword “NOPE”: “Images Are Arriving Soon” texts use “NOPE” for event-based unsubscribes, aligning with other NowCandid™ marketing.
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  • • Future Integrations: Under-the-hood improvements now let us potentially add advanced NowCandid™ features (like background removal) to FreePics™ down the road!
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  • • No App Update Required: Older Capture & Upload App versions can handle FreePortraits™; they just won’t display its icon. For the icon, see iOS version 4.13.72 below.

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And good news for existing FreePics™ fans—our behind-the-scenes tweaks should speed up FreePics™ deliveries even more!

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For when you're curious, or need some help checking on a customer's images!

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3. Capture & Upload App for iOS (4.13.72) 🍎

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We’ve rolled out Version 4.13.72 with the following fixes and updates:

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New Icon: You’ll now see a FreePortraits™ icon (older app versions don’t show it, but will still function fine).
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Photo Booth Mode:
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  • • Added two new default backgrounds.
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  • • Fixed old artwork sticking around when switching events.
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  • • Corrected face tap location on custom background or filtered images.
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  • • Fixed bug where filters sometimes failed to apply on uploaded images.

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If you’re on iOS, make sure to update for the smoothest experience!

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That’s it for this Weekly Recap, folks!

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FreePortraits™ adds a brand-new, simpler way to handle headshots and single-user portrait sessions, while FreePics™ receives behind-the-scenes speed boosts and more detailed marketing records.

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Next week’s recap might be even juicier—stay tuned!

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Candy 🍬

Webinars You Can't Miss
NowCandid 101
February 25, 2025

Webinars You Can't Miss

1
 minutes read

We don’t have any upcoming webinars at the moment, but check back soon for new sessions! Stay tuned for updates.

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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