Hey there, grad photographers! 👋

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Candy here from NowCandid, and we need to talk about a common situation we’ve been hearing a lot about:

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“I didn’t get enough graduates to do Selfie Check-In™… now what?!”

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We get it. When you're new to the Selfie Check-In™ system, it’s easy to be a little too passive — maybe you just printed QR codes on handouts or stuck signs around the venue. That’s a decent start, and sure, it’ll get you some check-ins… but not nearly enough to maximize your reach (and sales 💸).

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So what should have happened? Ideally, you have staff at the entrance — where all the grads arrive — actively guiding them through Selfie Check-In™ before they even get to the ceremony space. Yes, it may feel pushy at first, but schools usually love that you’re making sure families get the photos they want. Some schools even appreciate the contact info you collect, because it helps them stay connected with their new alumni! 🎓💌

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But that’s beside the point. Graduation season is winding down now. You can’t go back in time and be more assertive with check-ins. So the question is:

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😰 You Missed the Selfie Check-Ins™… What Now?

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Good news: All is not lost! 🙌

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We just added a set of brand-new post-graduation email templates to our Digital Marketing Materials, accessible via our Resources Page.

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These are customizable Word docs you can quickly edit and send to the school — making it super easy for them to email students and parents the Selfie Check-In™ URL.

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These emails invite grads and families to check in after the event, so they can still receive their images. We even included:

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• ✅ A version you can send to the school to make the ask
• ✅ A version the school can send to grads & families directly
• ✅ Language that’s clear, warm, and action-driven

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By doing this, you’ll reach a bunch of people who want their photos but never knew how to access them. It means:

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📸 More participants tagged
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🧑‍🤝‍🧑 More happy families
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💰 More sales coming your way!

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📈 Real Results: One Photographer's Experience

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One photographer we worked with saw many graduates did not complete their Selfie Check-In™ by the day of the event. So, after the ceremony, the photographer asked the school to send a follow-up message using our post-event template.

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The result?

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Participation is up 12% so far! Between additional participation and continued marketing campaigns - Event revenue has increased significantly since the photographer asked the schools to send out these emails for the stragglers!

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📬 Let’s Hear From You!

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Whether this graduation season was a smashing success or a learning experience, we want to hear from you.

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Got feedback? Success stories? Questions? Rants? Raves? We’re all ears. 👂💕

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Drop us a note right here: nowcandid.com/contact

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Your feedback helps us grow — and we’re always looking to celebrate wins or learn how we can make your job easier next year!

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Until next grad season,

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💖 Candy from NowCandid

Hey friends, Candy here!

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This week we’ve got a shiny new Image Details page, some small but mighty tweaks across the board, and a handful of fixes to make your dashboard life just a bit smoother.

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Let’s take a peek! 👀

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🌟 Brand-New Image Details Page!

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Your favorite behind-the-scenes image panel just got a makeover—and it's so much faster now! Whether you’re digging into face match data or reviewing contact info, everything’s loading snappier and more clearly than ever.

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You’ll notice:

• • Cleaner layout 🧼
• • Larger image preview
• • Speedy load times ⚡
• • Better organization of metadata 🗂️

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Details, Participants, and Logs have also been split into three distinct tabs!

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Go ahead, give it a click from the Manage Images page or a Participant's Details page!

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🔧 Misc Changes & Improvements

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Some smart, helpful little tweaks that add up to a smoother experience:

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• 🔗 Image Details links added to image previews on the Participant Details page (because shortcuts are life).
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• 🖼️ Free Download / Medium-Res Download for FreePics™ Events are now set to a 2:3 aspect ratio—perfect for showcasing your 2:3 Full Frame overlay art!
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• 📦 Better retail display for big packages: Packages with 5+ items are now prettier, yay!

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• 🎯 Face Matching Confidence level is now selectable during Event Creation, not just after. Set your confidence from the start!
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• 🛡 GalleryGuard™ has been updated to work even on iOS 26. The screenshots stay black. The images stay safe.

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🐛 Bug Fixes

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A few pesky things we squashed this week:

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• 🚫 The Unassigned Images count no longer includes BGR cutouts that have already been matched. More accurate image management FTW.
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• 🔄 Some Events were having trouble loading the Manage Images page. That glitch has now been zapped. 💥

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That’s all for now!

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Be sure to check out the new Image Details page, and if you haven’t yet, try out GalleryGuard™ on your own iOS device—it’s basically wizardry. 🧙‍♂️

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Until next week,
💖 Candy

Hey friends! 📸

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Candy here with another round of updates from the NowCandid™ world.

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This week brings big improvements for Face Matching™ Events, new ways to re-use your check-ins across Events, and a couple of helpful tweaks to the retail site and image management tools.

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Let’s dive in! 👇

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⏳ Face Matching™ Now Lasts 60 Days!

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That’s right—your Face Matching™ window has now doubled from 30 to 60 days from your Event's Start Date! 🙌

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This means even more time for:

• • Late uploads to still get matched 🔄
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• • Schools to send out the Selfie Check-In™ link after the Event 📬
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• • Stragglers to find their photos 🧍‍♀️🧍‍♂️🧍

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But here’s your friendly reminder: the faster you upload, the better your sales! 🏃‍♂️💸

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📸 Every image uploaded goes through:

• • Exposure correction automatically
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• • Optional cart-wide light retouching for customers
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• • Manual review for print color accuracy
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• • Intuitive cropping tools for end users

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So don’t sit on your images to batch-edit them all—uploading sooner = more sales.

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Every day that passes = potential sales slipping by. Speed matters!

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🔁 Create PhotoRosters™ from Selfie Check-Ins!

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This one’s a fun one for graduation season! 🎓

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Now you can create a PhotoRoster™ directly from the Selfie Check-Ins™ of a previous Event.

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Here’s why it’s awesome:

• • Ran a great Prom with tons of Check-Ins? ✅
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• • Reuse that same data to auto-create your graduation PhotoRoster™! 🎓
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• • If participants Check-In again or get added via Tap-A-Face™, NowCandid™ automatically merges based on contact info = no duplicate galleries, no confusion!

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Perfect for client relationships where you cater to all of their school's Events!

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🧰 Misc. Improvements & Fixes

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A few extra goodies for your workflow this week:

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• 🔠 New image name sort option on the Manage Images page (great for keeping sequences clean).
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• 📲 Prominent Selfie Check-In™ button added to All Images galleries (so folks can find their pics even faster!).
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• 🧾 A “non-refundable” tag has been added to the shopping cart & receipt for digital items to help set better expectations.
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  • (Digital photography = no take-backs! This helps avoid confusion.)

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That’s all for now! 🎉

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If you have any questions about the new features, you can always reach me from your dashboard! 💬

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See you next week for more enhancements and pro tips!

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Cheers,

Candy