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Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨

Weekly Recap: Better PhotoTag Controls & Roster Improvements 📸✨
Hey photo friends! 👋

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Candy here with another weekly recap! This week brings some especially useful workflow upgrades, including better PhotoTag management in Manage Images, larger virtual group limits, and several improvements for large rosters and PhotoRosters.

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Let’s jump in!

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🏷️ Better PhotoTag Management in Manage Images

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You could already select multiple images and add a PhotoTag. Now you can clean them up just as easily.

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➖ New Remove PhotoTags option

  • Select multiple images in Manage Images and use the new Remove PhotoTags button to remove PhotoTags from the selection.

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🧹 Duplicate PhotoTag assignment fix

  • Fixed an issue where Edit Folder could assign the same PhotoTag to the same image multiple times.

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👥 Move PhotoTagged Group Photos to the Top

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There’s also a new Advanced Offer setting:

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PhotoTagged Group to Top of Gallery

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When enabled, PhotoTagged Group Photos will appear at the top of Personal Galleries instead of the bottom.

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We generally recommend leaving this off, but it can be useful for Events where Personal Galleries contain a very large number of individual images and you want important Group Photos to be easier to find.

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📥 Multi-Select Download Change

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Downloads started through the Selected Images sheet in Manage Images will now automatically retry if an individual download stalls.

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This should be helpful when working on slower or congested networks where one image hanging could otherwise interrupt a larger download.

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📋 Roster & PhotoRoster Improvements

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Several fixes this week make roster workflows more reliable:

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👥 Large roster uploads fixed

  • Fixed uploads for customers with more than 1,000 people in their spreadsheet.

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✉️ Malformed email handling improved

  • Fixed an edge case where an email containing a ? instead of an @ could stop the upload process partway through the roster.

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🔢 PhotoRoster Event counts fixed

  • Fixed cases where the number of Events associated with a PhotoRoster could display incorrectly.

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⚠️ Better PhotoRoster export errors

  • Exporting a PhotoRoster directly from an Event page now provides the same detailed error reporting you’d receive when exporting from the PhotoRoster page itself.

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🎨 Candy Image Studio Fix

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🔁 More reliable “Try Again” edits

  • Fixed an edge case where editing an Event image during a Try Again sequence could accidentally generate an entirely new image instead of using the existing edit as its starting point.

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🖼️ Participant Download Fix

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✨ Overlay downloads fixed for faux renders

  • Fixed Download with Overlay not working correctly for faux renders — cutouts displayed with an Event background.

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🧑‍🤝‍🧑 Virtual Groups

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If you create a lot of Virtual Groups for an Event, and need to download them for some reason - this will save you some time!

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📥 New Download All button

  • The Virtual Group List page can now automatically render and download all Virtual Groups for an Event instead of making you process them one at a time.

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👥 Up to 200 subjects per Virtual Group

  • The maximum subject limit in Virtual Group Builder has been increased to 200.

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That’s the week!

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Relatively light changes this week (compared to our usual weekly recaps at least) as we work on some important things behind the scenes!

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Keep creating magic,

Candy 🍬

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Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️
Feature Updates
October 31, 2025

Weekly Recap: Sticky Filters, Faster Uploads & Happy Halloween! 🎃🕸️

3
 minutes read
Boo! 👻

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Candy here with a trick-or-treat pail of useful updates: sticky, shareable filters, faster uploads, and clearer participant tools. You’ll keep context when you reload or share links—and move uploads along faster.

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Let’s dig in!

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🖥️ Dashboard Improvements

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  • 🧲 Sticky, shareable filters
    Filters now live in the URL on Manage Images, Assign Images, Event List, and Participant List. Refresh or hit Back and your view stays put—and you can share filtered links with teammates or support.
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  • 🚀 Faster image uploads
    The Image Upload page handles large batches more efficiently for quicker throughput.

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🪄 Minor Dashboard Tweaks

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  • 💳 FreePics Upfront Pay editor is now available in FreePortraits.
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  • 🏷️ “Additional Contact” badge appears under a participant’s name for quick clarity.
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  • 👥 Additional Contacts list on Participant Details, plus an Add option (when new campaigns are allowed).
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  • ✉️ Marketing History filter: view All / Texts / Emails.

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🧹 Dashboard Bug Fixes

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  • 🧩 Positive ID code PDFs now show PhotoTags for merged participants even when they weren’t the first registered.
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  • 📏 2×5 Positive ID PDF layout fixed for long event titles.
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  • 📄 2×5 Positive ID PDF last-page spacing fixed when the page isn’t full of cards.

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📲 Capture & Upload App

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  • 🙅 Name Lookup no longer shows Additional Contacts (no app update needed—restart or re-log into the Event).

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🛍️ Misc Changes

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  • ⚖️ Retail “weight” caption limit increased to 7 characters (up from 3, for products like trader cards).

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🛠️ Misc Fixes

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  • 🔁 FreePics won’t double-text the same image if someone was registered twice in the same send batch.
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  • 🔃 Manage Images “uploaded first/last” filter direction corrected.
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  • 📪 Fixed an unsubscribe edge case when a gallery is entirely cutouts and all original JPEGs are not visible.

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That’s the update!

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‍Happy Halloween—and good shooting! 🎃

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Candy 🍬

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Weekly Recap: Even Stronger Image Privacy & UI Polish 🔒🧰
Feature Updates
October 24, 2025

Weekly Recap: Even Stronger Image Privacy & UI Polish 🔒🧰

5
 minutes read
Hey photo friends! 👋

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This week we further tightened subject image provacy, and freshened up the UI across Dashboard and Retail.

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Here’s what’s new:

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📋 Dashboard

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  • 🏷️ Clearer overlay labels: Event List & Event Details now show Banner or Full Frame thumbnails instead of a generic “graphic overlay” text label only.
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  • 🧩 Overlay importer: Now a tidy 2-column layout instead of one at a time, to more quickly let you seek out a specific event's overlays to reuse.
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  • 📥 Participant download sheet (big data friendly): Handles very large folder/frame totals without breaking.
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  • 🧭 Smarter participant pic choice: If a participant was merged from multiple sources, the sheet now prioritizes the non–Roster record for their participant pic (instead of the silhouette).
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  • 🖼️ Retail cover editor: See a preview of the cover photo on retail before saving (not just after).
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  • 🔔 Auto-resume marketing alerts: If marketing has been paused too long, you’ll get an inbox + push when it auto-resumes (first Friday after 20 days).
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  • 👤 Participant Details upgrades:
    • 🖼️ Higher-res non-BGR images & backgrounds
    • 💡 Lightbox UI and previews that match Manage Images
    • 🟠🟥🟩 Thicker status borders + bold assignment text
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  • 🏷️ PhotoTags popup: New All / Assigned / Unassigned tabs for faster tagging.
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  • 🧾 Merged participant awareness:
    • Order counts on Participant Details and Participant List now include merged participants
    • Marketing count shows which contact info each message went to
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  • ⚡ Performance wins:
    • Participant List scales better with hundreds or thousands of people
    • PhotoRosters FaceGroup list is snappier with large rosters
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  • 🪟 Updated popups: Smoother UI with animated width/height changes.

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🛍️ Retail

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  • 🖥️ Small desktop fix: Layout issues resolved for some compact screens.
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  • 🛡️ Harder to lift images: Retail page changes to defeat "allow right click" browser extensions to continue to try and protect images & privacy.

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🔒 Image Privacy & Other Fixes

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  • 🔒 Enhanced privacy on retail: Images are now even safer from link guessing or misuse while the experience stays the same.
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  • ⚡ Fewer auth requests: Both Dashboard and Retail make fewer calls when refocusing windows, resulting in improved performance!
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  • 🧩 Private Download Gallery: BGR cutouts/backgrounds load correctly again.
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  • 🔎 Search released images: Now supports BGR and hides not-visible images.
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  • ✅ Clearer “active” events: Event List now shows “Live on Capture App” to indicate capture-ready status, as opposed to "Active" which caused confusion related to Face Matching.

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That’s the scoop! 💫

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Less friction, clearer signals, and stronger protection—so you can spend more time shooting and selling.

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Keep being amazing,
Candy 🍬

Weekly Recap: Sharper Images, A New Workflow & Capture App 4.20.10 📸✨
Feature Updates
October 10, 2025

Weekly Recap: Sharper Images, A New Workflow & Capture App 4.20.10 📸✨

3
 minutes read
Hey photo friends!

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This week’s updates are focused on clarity, quality, and efficiency—from sharper image previews across the board to a brand-new Face Matching Workflow, Roster Check-In.

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Let’s take a look! 👀

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🏅 New Workflow: Roster Check-In™

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Made for sports and other rostered shoots when you want Face Matching™ + a roster in one workflow.

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‍How it works:

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1. Upload a roster to the Event (via the Dashboard, under your Event's Participants & Contacts page)

2. In the Capture & Upload app, log into your Event and choose Roster Check-In™ as your shooting mode

3. Pick a name from the roster (or add one via Type & Take)

4. Take a quick reference photo (using the device's camera or a tethered camera)

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Done! Future image uploads, from the Capture & Upload app or from the Dashboard, will automatically match to that person and market them their new gallery.

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Note: Requires Capture & Upload App 4.20.10

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📋 Dashboard

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  • 🏷️ PhotoTags on Tap-A-Face: You can now set PhotoTags when creating a participant via the manual Tap-A-Face available on the Image Details page
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  • 🖼️ Higher-resolution images across key pages, including:
    • Manual Assign Images page
    • Image Release Gallery
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  • 🎨 Overlay importer now shows full-frame previews (previously only banners)

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🛍️ Retail Site

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  • 🧖 Confirmation popup when adding Retouch items to the cart—provides extra info to the subjects about the retouching process
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  • 😊 Face Finder now shows higher-resolution previews for better clarity

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🔒 Private Image Download Galleries

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  • 🖼️ Higher-res image previews for a sharper, more polished experience

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📱 iOS Capture App 4.20.10 (coming Oct 10–13)

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  • 👥 New Workflow: Roster Check-In™ — streamline your workflow by checking in subjects directly using a roster and the Capture & Upload App
    ‍
  • 💬 UI updates:
    • Most error popups replaced with native dialogs for cleaner alerts
    • Login popup stays open on invalid login (no more accidental closures)
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  • ⚡ Performance boosts everywhere:
    • Less memory usage for uploads
    • Faster image details popups and Name Lookup lists
    • Better performance for image previews across the shooting page, film strip, image gallery, and FM Roster Check-In

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🧩 Smaller Fixes & Improvements

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  • 📸 Faster image loading:
    • Participant list and event overview now use smaller thumbnails
    • PhotoRoster™ Selfie Check-In™ imports now load quicker
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  • 🗂️ BGR folder fixes: Group status button behavior corrected for edit folder popups
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  • 📍 Tap locations on Image Details page now align correctly
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  • 🖼️ Higher-res thumbnails on Manage Images (even in the smaller grid view)
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  • 💌 Email-only participants now receive new image alerts after placing an order
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  • 🧠 Watermark improvement: Retail site static watermarking now shows the word “Copyright” instead of your business name — this helps prevent AI tools from removing it as platforms are adding copyright-protection safeguards

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That’s everything for this week! 💫

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From sharper previews to smarter check-ins, these updates make every step of your workflow a little smoother (and crisper!).

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Keep being amazing,
Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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  • ‍

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