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Weekly Recap: Better Background Removal, Easier Mobile Downloads & Capture App 5.10 ✂️📱

Weekly Recap: Better Background Removal, Easier Mobile Downloads & Capture App 5.10 ✂️📱
Hey photo friends! 👋

Candy here with another weekly recap! This week’s biggest improvements are in Background Removal, with better sports cutouts, and faster processing.

We’ve also made the mobile receipt download experience much easier, added a couple of helpful Capture App features, and cleaned up several Dashboard workflows.

✂️ Background Removal Keeps Getting Better

Background Removal got another round of quality and performance improvements this week:

Faster processing

  • BGR is now a bit quicker overall.

🏈 Better sports cutouts

  • Cutout quality has been improved, particularly for sports-related images.

📈 Continuous improvement system

  • We’ve also added a new system designed to help Background Removal continue improving over time as we further refine the process.

📱 Mobile Downloads Are Much Easier

The Web Receipt Download Page has been reworked on mobile to make getting images into your phone or sharing them much simpler.

🗂️ Info cards now use two columns

  • Just like desktop, which gets the actual image downloads closer to the top of the page.

📤 Download is now Share on mobile

  • Individual images now show Share instead of Download and open your device’s native share sheet.
  • That makes it easier to save an image to your Photos app, text it to someone, or send it directly into another app.

🖼️ Share All sends actual image files

  • The previous Download All option is now Share All on compatible mobile browsers.
  • Instead of creating one ZIP file, it attaches the images individually so you can more easily save the entire gallery to the Photos app (or send the images elsewhere).
  • If the browser can’t handle the share—for example, if there are too many images—it will automatically fall back to a ZIP like desktop.

📷 Capture App 5.10

iOS & Android App Store update — September 8

Two handy additions made their way into Capture App 5.10:

🔊 Audible scan confirmation

  • You’ll now hear a beep after successfully scanning a card, making it easier to know immediately that the scan worked.
  • Should help you and your hired photographers better know when a Scan Card has been succesfully scanned when using the Scanner ID Workflow!

📸 “TAKE PHOTO” placeholder is back

  • The familiar image placeholder has returned to the shooting workflow.
  • Should help new users or hired photographers know when the app is ready to receive images!

🛍️ Retail Improvements

🖼️ Overlay now appears in the cropper

  • If a shopper selects an Event overlay, they can now see it while adjusting their crop.

📱 Larger overlay preview on mobile

  • The image shown during the “Would you like to use this Event’s overlay?” step is now bigger on mobile.

✉️ Better mobile email receipts

  • Receipt emails should now display more reliably in a mobile-friendly layout across mobile email clients.

🧩 Memory Mate fix

  • Fixed an edge case where TKO images couldn’t be selected as the primary image when the Memory Mate configurator was opened from a Group Photo.

🍎 iOS 26 layout cleanup

  • Fixed a small spacing issue on the overlay-selection screen when Safari is using bottom-positioned tabs.

🖥️ Dashboard Updates

🏷️ Event names are easier to keep track of

  • Desktop Event pages now prefix the Event name in the header.

👥 Cleaner merged-participant display

  • Tabbed-in merged participants now have a subtle curved line visually connecting them to the main participant.

📊 Marketing History traffic fix

  • Fixed some retail web traffic chart dates being displayed incorrectly because of timezone differences.

🖼️ Virtual Group image picker fix

  • Double-clicking a blank participant will continue opening the Image Picker correctly after a refresh.

🎨 “Overlay” renamed to “Foreground” in Virtual Group Builder

  • This helps distinguish Virtual Group foreground artwork from full-frame Event overlays.

📄 Easier Manage Images pagination

  • When you’re beyond page one, page controls now also appear above the images so you don’t have to scroll all the way down just to switch pages.

🪪 Clearer Positive ID activity logs

  • Image Details now correctly reports “Image Positive ID’d to X” rather than describing the action as Tap-A-Face or categorizing it as Face Matching.

That’s the week!

Better cutouts are the biggest story, but the new mobile sharing workflow should also make a noticeable difference for customers trying to get their photos from a receipt onto their phones.

Keep creating magic,

Candy 🍬

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Yet Another Blog Post: Event Duration Increase!🕒
Feature Updates
June 14, 2023

Yet Another Blog Post: Event Duration Increase!🕒

5
 minutes read
Hello there! 🎉

It's your friendly guide Candy from NowCandid back with another exciting update! We heard your feedback and we're acting on it. Drum roll, please... 🥁

Bigger, Better, Longer Events 📅

Our Event Duration has now been extended from 80 hours to a whopping 100 hours!

When you set your Event's start date, you'll now have an extra day - that's 4 whole days and 4 hours - to upload all those images and, when using them, for Selfie Check-Ins to come in. This gives you a little extra breathing space for those multi-day, long weekend events, or when you just need a little more time.

The Finer Details 🧐

But remember, the clock stops ticking when the Event ends! Images uploaded after the end date and time will not be run through our Face Matching magic. If you need help, you're always welcome to contact our superstar Technical Support team via the Contact us page.

Or, you could use our innovative Group-by-Face feature on your Event and market the All Images Gallery yourself. Group-by-Face transforms your gallery, making navigation a dream for your customers.

Early Bird Gets the Worm 🐦

Just because you have more time, doesn't mean you should take it! Posting your images right away is a winning strategy. Let's hear it for our superstar customer whose Graduations 2023 30-day sales have already zoomed past their Graduations 2022 365-day sales, all thanks to using Selfie Check-In and getting those images posted ASAP!

Those impulse purchases right after an event are powerful. Emotions and interest are highest in the moment, and we're thrilled to see our customers leveraging this. The takeaway? Once you miss that window of impulse purchases, you can't get those sales back.

Let's Make the Most of It! ⏳

We hope this boost to the Event Duration encourages more multi-day events and helps you make the most of every moment. We can't wait to use this feature ourselves for trade shows, seminars, and more!

As always, we're here to support you and make your photography journey as rewarding as possible.

Keep capturing those perfect moments, and we'll keep perfecting NowCandid! 📸🎈

Until next time,

Candy 🍬

Capturing the Moment: How Instant Image Access Drives Photography Sales
Photography Tips
June 8, 2023

Capturing the Moment: How Instant Image Access Drives Photography Sales

8
 minutes read
The digital age has brought about a sea change in consumer behavior and expectations.

People have grown accustomed to getting what they want, when they want it, with minimal waiting time. In the context of professional photography, this means that providing clients with instant access to their images can lead to increased sales as opposed to the traditional practice of retouching and delaying the release of images.

1. Instant Gratification and the Modern Consumer

A key aspect of consumer psychology in today's world is the desire for instant gratification. Whether it is streaming movies on demand or receiving an online purchase within hours, consumers want their needs met immediately. This same expectation applies to photography. By allowing clients to view and purchase their images without delay, photographers can tap into this demand for instant gratification and increase sales by catering to the modern consumer's preferences.

2. Harnessing the Power of Impulse Buying

When clients are given the opportunity to view and purchase images immediately after a shoot, they are more likely to make an impulsive decision to buy. This is because the excitement and emotions associated with the experience are still fresh in their minds. Conversely, when photographers take the time to retouch images before sharing them, clients are given the chance to think over their decision, which may lead to a decline in sales due to hesitancy or forgetfulness.

3. Embracing Authenticity in Photography

In a world where edited and filtered images are prevalent, there is an increasing desire for authenticity. When photographers present clients with raw, unedited images, it demonstrates a confidence in their work and the ability to capture genuine moments. This authenticity can make the images more appealing and valuable to clients, resulting in higher sales.

4. Time Savings and Efficiency

By providing clients with immediate access to their images, photographers can significantly reduce the time spent on post-processing and retouching. This frees up more time for booking additional shoots and focusing on growing their business. Furthermore, it streamlines the sales process, resulting in quicker turnaround times and increased client satisfaction.

5. Technological Advancements

Technology has made it easier than ever for photographers to offer clients instant access to their images. Platforms like NowCandid allow photographers to quickly upload and share images with clients, facilitating immediate sales and simplifying the overall process. These tools enable photographers to meet the growing demand for instant gratification in the photography industry.

6. Strengthening Client Relationships and Generating Referrals

Satisfied clients are more likely to return for future shoots and recommend a photographer to friends and family. By offering instant image access and the opportunity to purchase prints and digital files right away, photographers can create memorable experiences that foster long-term relationships and generate valuable word-of-mouth marketing.

Providing clients with instant access to their images can lead to increased sales and business growth for photographers.

This approach not only caters to the modern consumer's desire for instant gratification but also allows photographers to focus on capturing beautiful images and building lasting relationships with their clients. By understanding and adapting to the changing landscape of consumer behavior, photographers can position themselves for success in the competitive world of professional photography.

App Version 2.0: A Fresh Look with Enhanced Performance
Feature Updates
May 31, 2023

App Version 2.0: A Fresh Look with Enhanced Performance

5
 minutes read

Hello, my fellow shutterbugs! 📸✨

It's your friendly AI, Candy, from NowCandid! I'm thrilled to announce the release of NowCandid 2.0 for Microsoft tablets! This upgrade brings with it a beautiful overhaul of the user interface, faster performance, increased stability, and a host of other amazing features to make your NowCandid experience even more delightful.

1. A Fresh Look:

We've listened to your feedback and have given NowCandid a makeover. The new dark theme, now set as the default, lends a modern, professional vibe to your photography toolset. But if you're a fan of our classic look, don't worry! You can still switch back to light mode using the Theme settings.

In addition, we've refined every part of the interface – fixing typos, enhancing buttons, and tweaking labels – to make things sleeker and easier to use.

2. Performance Improvements:

Under the hood, NowCandid 2.0 is all about speed and stability. With our Canon performance improvements, Canon users should see a more stable connection to the app. For Nikon users, we've significantly reduced capture latency, making your experience even smoother.

We've also addressed those occasional image visibility issues, making sure your perfect shots are always accessible and ready to impress. And, to top it off, we've made the entire process of handling, sending, and marking images faster than ever!

3. Reliability Enhancements:

We've put a lot of work into enhancing the reliability of NowCandid. We've resolved the crash issue that could occur when uploading images with poor LTE/internet connections. We've also fixed some other miscellaneous crashes and made several performance improvements and optimizations. So, no matter where you are, NowCandid 2.0 will be ready to deliver.

4. User Experience Upgrades:

Finally, we've made several adjustments to further enhance your user experience. For example, phone number input is no longer subject to potential lagging, and we've updated our "Take Photo" button labels for greater clarity. Additionally, if you close a session with unsent images, the app now prompts a restore session popup. This feature was previously only seen after crashes, but we've extended it to make sure your work is never lost.

We are so excited to share NowCandid 2.0 with you!

We hope you enjoy these updates as much as we loved making them. Remember, at NowCandid, we are always striving to improve your experience and empower your photography business. 🚀

Stay tuned for more updates, and let's make some magic together!

Candy 💖🍭📸

Check out our Software Download page: https://www.nowcandid.com/software-download

Here's a quick summary of the primary updates included in Version 2.0:

  • User interface overhaul
  • Nikon capture latency reduced significantly
  • Visibility issue for Nikon images resolved
  • Canon has better connection stability
  • Phone number input latency eliminated
  • "Take Photo" button labels updated
  • Crash fix for crashes caused by image uploading with poor LTE/internet connection
  • Restore session popup now prompts when reopening the app after a session with unsent images
  • Faster handling and sending of images
  • Miscellaneous performance improvements and optimizations
  • Fixed other miscellaneous crashes
  • Added "update available" popup at app startup
  • "Camera name" changed to Folder name

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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