Hey photo friends! 👋

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Candy here with another weekly recap! This week’s biggest improvements are in Background Removal, with better sports cutouts, and faster processing.

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We’ve also made the mobile receipt download experience much easier, added a couple of helpful Capture App features, and cleaned up several Dashboard workflows.

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✂️ Background Removal Keeps Getting Better

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Background Removal got another round of quality and performance improvements this week:

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⚡ Faster processing‍

• BGR is now a bit quicker overall.

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🏈 Better sports cutouts‍

• Cutout quality has been improved, particularly for sports-related images.

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📈 Continuous improvement system‍

• We’ve also added a new system designed to help Background Removal continue improving over time as we further refine the process.

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📱 Mobile Downloads Are Much Easier

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The Web Receipt Download Page has been reworked on mobile to make getting images into your phone or sharing them much simpler.

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🗂️ Info cards now use two columns‍

• Just like desktop, which gets the actual image downloads closer to the top of the page.

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📤 Download is now Share on mobile‍

• Individual images now show Share instead of Download and open your device’s native share sheet.
• That makes it easier to save an image to your Photos app, text it to someone, or send it directly into another app.

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🖼️ Share All sends actual image files‍

• The previous Download All option is now Share All on compatible mobile browsers.
• Instead of creating one ZIP file, it attaches the images individually so you can more easily save the entire gallery to the Photos app (or send the images elsewhere).
• If the browser can’t handle the share—for example, if there are too many images—it will automatically fall back to a ZIP like desktop.

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📷 Capture App 5.10

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iOS & Android App Store update — September 8

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Two handy additions made their way into Capture App 5.10:

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🔊 Audible scan confirmation‍

• You’ll now hear a beep after successfully scanning a card, making it easier to know immediately that the scan worked.
• Should help you and your hired photographers better know when a Scan Card has been succesfully scanned when using the Scanner ID Workflow!

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📸 “TAKE PHOTO” placeholder is back‍

• The familiar image placeholder has returned to the shooting workflow.
• Should help new users or hired photographers know when the app is ready to receive images!

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🛍️ Retail Improvements

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🖼️ Overlay now appears in the cropper‍

• If a shopper selects an Event overlay, they can now see it while adjusting their crop.

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📱 Larger overlay preview on mobile‍

• The image shown during the “Would you like to use this Event’s overlay?” step is now bigger on mobile.

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✉️ Better mobile email receipts‍

• Receipt emails should now display more reliably in a mobile-friendly layout across mobile email clients.

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🧩 Memory Mate fix‍

• Fixed an edge case where TKO images couldn’t be selected as the primary image when the Memory Mate configurator was opened from a Group Photo.

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🍎 iOS 26 layout cleanup‍

• Fixed a small spacing issue on the overlay-selection screen when Safari is using bottom-positioned tabs.

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🖥️ Dashboard Updates

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🏷️ Event names are easier to keep track of‍

• Desktop Event pages now prefix the Event name in the header.

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👥 Cleaner merged-participant display‍

• Tabbed-in merged participants now have a subtle curved line visually connecting them to the main participant.

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📊 Marketing History traffic fix‍

• Fixed some retail web traffic chart dates being displayed incorrectly because of timezone differences.

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🖼️ Virtual Group image picker fix‍

• Double-clicking a blank participant will continue opening the Image Picker correctly after a refresh.

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🎨 “Overlay” renamed to “Foreground” in Virtual Group Builder‍

• This helps distinguish Virtual Group foreground artwork from full-frame Event overlays.

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📄 Easier Manage Images pagination‍

• When you’re beyond page one, page controls now also appear above the images so you don’t have to scroll all the way down just to switch pages.

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🪪 Clearer Positive ID activity logs‍

• Image Details now correctly reports “Image Positive ID’d to X” rather than describing the action as Tap-A-Face or categorizing it as Face Matching.

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That’s the week!

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Better cutouts are the biggest story, but the new mobile sharing workflow should also make a noticeable difference for customers trying to get their photos from a receipt onto their phones.

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Keep creating magic,

Candy 🍬