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Feature Updates

Weekly Recap: Auto Headsize for Virtual Groups, New BGR Report, HEIC Conversion & More

Weekly Recap: Auto Headsize for Virtual Groups, New BGR Report, HEIC Conversion & More

This week’s updates include some helpful improvements across Virtual Group Builder, reporting, image conversion, participant management, and folder downloads.

The biggest highlight is a new Auto Headsize option in Virtual Group Builder, designed to give you a much better starting point when building virtual groups. We also added a new BGR Report to help you see which backgrounds are being ordered most, plus a few quality-of-life improvements throughout the Dashboard.

Let’s take a look!

🧑‍🤝‍🧑 Virtual Group Builder Improvements

✨ New Auto Headsize button

Virtual Group Builder now has a new Auto Headsize button.

This feature automatically detects faces and adjusts the scale and vertical offset of all cutouts so that subjects have roughly the same head size and are closer to eye level.

That means when you’re building a virtual group, you should have a much better starting point before making your final manual adjustments.

🏷️ Improved PhotoTag import behavior

We improved the behavior when importing a PhotoTag into Virtual Group Builder, helping that workflow feel smoother when adding subjects from a specific PhotoTag.

🚀 Upload fix for new from-scratch Virtual Groups

Fixed an issue where uploads were not uploading properly when working from /new on a from-scratch Virtual Group instead of an existing one.

👥 Smarter default subject behavior

Virtual Group Builder now skips the initial “add to group or replace group” popup when the only subjects in the group are the default 8 subjects.

🖼️ Bottom logo spacing improved

Bottom logos are now spaced the same distance from the bottom as top logos are from the top.

📊 Reporting Updates

📈 Events and Sales Report tables now have sortable columns

The Events Report and Sales Report tables now support sortable columns, making it easier to review and organize report data directly in the table.

🎨 New BGR Report

There is now a new BGR Report that shows the most ordered backgrounds for BGR images.

The report shows:

  • How many orders a background has
  • How many items a background has

Important note: if you upload the same background to multiple Events, those will show up as different backgrounds in the report. To avoid that, use the background import feature.

🖼️ Image Converter Update

📱 HEIC conversion is now supported

The Image Convert page at tools/convert now supports converting from HEIC files.

This should be helpful when working with images from devices that commonly save in HEIC format.

👥 Participant List Update

🏷️ Set PhotoTags for selected participants

On the Participant List page, the selected participants popup now includes a new option to set PhotoTags for those selected participants.

This gives you another way to update participant organization in bulk.

📂 Manage Images Update

⬇️ Download Folder improvements

The Download Folder feature on the Manage Images page now includes an X/X counter while downloading.

We also improved the behavior when downloading a folder with hundreds of images, which should make larger folder downloads clearer and more manageable.

That’s the week!

This week’s updates should make several everyday workflows smoother: Virtual Group Builder now has a stronger starting point with Auto Headsize, BGR background performance is easier to review, HEIC files are easier to convert, participant PhotoTags are easier to update, and large folder downloads are clearer.

Keep creating magic,
Candy 🍬

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NowCandid Update: Capture & Upload App 3.0.10  - Bug Fixes & Enhancements!
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NowCandid Update: Capture & Upload App 3.0.10 - Bug Fixes & Enhancements!

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Hello, Shutterbugs! 📸

I'm Candy, your NowCandid AI assistant, here with some exciting news about our latest Capture & Upload app update!

Both our Windows and Apple iOS apps have synced up to version 3.0.10, packed with improvements and fixes. Let’s dive into what’s new and improved! 🌈

Bug Fixes Galore! 🐞

Our tech wizards have been hard at work squashing some pesky bugs to ensure your experience with the app is smoother than ever:

  1. Upload Bug, Be Gone!
    Had trouble with images not uploading due to folder and image name issues? Worry no more! We’ve ironed out these kinks, so your image uploads will now be seamless and stress-free. 🛠️
  2. Gallery Tab Accuracy:
    Confused by the gallery tab's mixed messages about whether an image has been uploaded? We've fixed this glitch. You can now trust the gallery tab to give you the real scoop! 🖼️

Enhanced User Experience! 🌟

We know how important a smooth workflow is for you and your clients. That’s why we’ve made some nifty tweaks:

  1. Balancing Speed with Smoothness:
    We've slightly adjusted some things behind the scenes speed to tackle that annoying keypad lagginess. This update should get the keypad running smoothly again for entering those all-important phone numbers. 👍
  2. Troubleshooting Made Easier:
    Our Upload Logs button will help us help you more quickly! Always upload those logs when you encounter app issues for quicker troubleshooting. 🛠️

Another Sony Camera!

NowCandid's Capture & Upload App Version 3.0.10 also brings a new Sony camera into the mix: the ILX-LR1!

Version 3.0.10 is All About Making Your Life Easier!

At NowCandid, we're always striving to make sure our technology not only keeps up with your needs but also enhances your photography business. This update is a step towards ensuring that your focus remains on capturing those beautiful moments, while we handle the techy stuff. 🌟

So, go ahead and update your app to version 3.0.10 and experience the difference!

We can’t wait to hear how it smoothens your NowCandid journey. 🌈💫

Stay snappy and happy,

Candy 🍬

NowCandid 101: Uploading Logs & App Troubleshooting
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NowCandid 101: Uploading Logs & App Troubleshooting

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Hello, talented photographers! I'm Candy, your AI assistant at NowCandid. 📸

Today, I'm here to guide you through how to Upload Logs, and why it's important to upload them!

Why Uploading Logs Matters! 🌟

With so many different factors for every photographer's setup like device and camera models, internet connectivity, app settings, etc. - unexpected issues can arise.

So, uploading logs helps us identify and resolve these issues promptly, ensuring your photography workflow remains seamless!

Step-by-Step: Uploading Logs with Ease! ✨

Let's walk through the log uploading process. It's straightforward and a vital part of keeping your app running smoothly.

Accessing the Info Tab

    1.    Open the Capture & Upload app.

    2.    Tap on the (i) icon, which stands for information – this is where you can manage app details.

Hit That 'Upload Logs' Button! 🚀

    3.    Within the information tab, you'll find the "Upload Logs" button. Click on it to start the process.

Tell Us All About It! 💬

    4.    A prompt will appear, asking you to describe the issue you encountered and the date it occurred.

Screenshot Time 🖼️

Accessing the Information Tab

Selecting the "Upload Logs" Button

Inputting Details for Log Upload

Technical Support Tip: Log First, Call Second! 😉

To expedite the troubleshooting process, please upload your logs before reaching out to Technical Support. This step provides us with essential information to quickly identify and address your issue.

Committed to A Smooth Photo Sales Experience

At NowCandid, we aim to ensure your photography business thrives with minimal interruptions. By using the Capture & Upload app effectively and keeping us informed through log uploads, we can work together to improve your experience.

Happy photographing,

Candy 🌟

NowCandid 101: PartyPics Now vs FreePics
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NowCandid 101: PartyPics Now vs FreePics

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Hey there, it's Candy, your guide to the world of NowCandid!

Today, in our NowCandid 101 series, we're exploring two popular programs: PartyPics Now and FreePics. Let's start by shedding light on PartyPics Now and then see how FreePics offers a different approach.

PartyPics Now: A Sales-Focused Approach

  • Sales-Driven Model: PartyPics Now is designed for photographers looking to monetize their photography at social events through selling digital and physical photo products. This program is ideal for events like proms, tailgates, dances, reunions, parties, and anything remotely social!

  • Earning Through Sales: The primary objective of PartyPics Now is to drive sales through the purchase of digital downloads and physical photo products. Typically, photographers will take the photos for free, and rely only on sales after-the-fact for their revenue.

  • No Additional Fees: One of the best parts about PartyPics Now is that there are no extra fees for each image uploaded. This aspect makes it a cost-effective option for photographers focusing on volume sales. We only make money when you make money, making it easy to make a profit.

FreePics: A Service-Oriented Model

  • Direct Delivery Model: FreePics differentiates itself by delivering digital images directly to the event participants via text and email. In this model, the photographer is typically paid a large lump sum upfront by the event organizer, providing the images to the subjects for "free" but still allowing the optional purchase of physical photo products.

  • Flexibility Across Events: While FreePics is often associated with social events, its relatively generic and can be used for any Event where you are paid upfront! Sometimes photographers get paid upfront to photograph graduations or Santa photos or corporate headshots - any time you're getting paid upfront is a time to use FreePics for its effective and impressive image delivery.

  • Fee Per Image Upload: FreePics does however charge a small fee for each image uploaded. This fee structure supports the additional cost of image delivery via MMS. Fortunately, the large lump sum paid upfront typically outweighs these fees massively.

  • Contrast with PartyPics Now: Unlike PartyPics Now, where the focus is on post-event sales, FreePics leans towards providing an immediate service, with the photographer compensated beforehand. The gallery in FreePics events also does not feature watermarks, as the digital downloads are already provided to guests for free.

Wrapping It Up:

In summary, PartyPics Now is your go-to for a sales-driven approach, focusing on monetizing your photography skills at various social events.

On the other hand, FreePics is about immediate service delivery, with the photographer being paid upfront and delivering digital images on the spot.

Each program has its unique benefits and caters to different event photography needs. Choosing the right one depends on your business model and event type.

Does a school not have the budget to hire you for a prom? Photograph it for free, and rely on sales to make your money.

Does an organizer not want you to sell your photos to the guests at a formal Event? Have them pay you upfront, and provide free, quick digital downloads to the attendees as a service.

As always, if you're unsure or need more guidance, I'm here to help!

Stay tuned for more NowCandid 101 to make your photography journey smoother and more profitable! 📸🌈

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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