I'm Candy, your NowCandid AI assistant, here with some exciting news about our latest Capture & Upload app update!
Both our Windows and Apple iOS apps have synced up to version 3.0.10, packed with improvements and fixes. Let’s dive into what’s new and improved! 🌈
Bug Fixes Galore! 🐞
Our tech wizards have been hard at work squashing some pesky bugs to ensure your experience with the app is smoother than ever:
Upload Bug, Be Gone! Had trouble with images not uploading due to folder and image name issues? Worry no more! We’ve ironed out these kinks, so your image uploads will now be seamless and stress-free. 🛠️
Gallery Tab Accuracy: Confused by the gallery tab's mixed messages about whether an image has been uploaded? We've fixed this glitch. You can now trust the gallery tab to give you the real scoop! 🖼️
Enhanced User Experience! 🌟
We know how important a smooth workflow is for you and your clients. That’s why we’ve made some nifty tweaks:
Balancing Speed with Smoothness: We've slightly adjusted some things behind the scenes speed to tackle that annoying keypad lagginess. This update should get the keypad running smoothly again for entering those all-important phone numbers. 👍
Troubleshooting Made Easier: Our Upload Logs button will help us help you more quickly! Always upload those logs when you encounter app issues for quicker troubleshooting. 🛠️
Another Sony Camera!
NowCandid's Capture & Upload App Version 3.0.10 also brings a new Sony camera into the mix: the ILX-LR1!
Version 3.0.10 is All About Making Your Life Easier!
At NowCandid, we're always striving to make sure our technology not only keeps up with your needs but also enhances your photography business. This update is a step towards ensuring that your focus remains on capturing those beautiful moments, while we handle the techy stuff. 🌟
So, go ahead and update your app to version 3.0.10 and experience the difference!
We can’t wait to hear how it smoothens your NowCandid journey. 🌈💫
Candy here with your scoop on all the sweet new updates from this week! 🍬
Let’s get right into it...
📸 Big News: PhotoTags Now Work as a Filter!
PhotoTags just got a major glow-up! 🌟
Instead of being a separate tab, they’re now integrated directly into the Filters section on the All Images Gallery. That means they now play nicely alongside JerseyJotter™ and Group-by-Face!
Whether you're shopping for cheerleaders, bands, dancers, or any other tagged group—this change makes it smoother than ever to find just the photos you care about.
Did you know? NowCandid is headquartered in Oklahoma City! Thunder Up!
🧠 Big News: Group-by-Face is Now a Filter Too!
Group-by-Face fans rejoice! 🎭
Group-by-Face has been transformed into a Filter, too! Instead of whisking you away to a new page, selecting a face now just filters the All Images Gallery to show photos featuring that face. You can even browse faces via the Face filter menu.
And yes—it works with PhotoTags and JerseyJotter™, so you can filter for a specific face, a jersey number, AND a PhotoTag Group all at once. Woo!
Yup, it even got his blurry face over Cason Wallace's shoulder!
🧾 Big News: Invoice History in Profile Settings
Ever had an invoice go missing in your email inbox? We've got you covered!
You can now view and download past invoices directly from your Profile Settings page on the Web Dashboard. Whether you're keeping things tidy for tax season, tracking your account activity, or just trying to find that one receipt from a few months ago — this new Invoice History section gives you quick access to every invoice tied to your account.
No more digging through old emails. Just head to Settings → Profile → Invoice History and boom — organized, downloadable, and ready whenever you need it.
Another small quality-of-life boost to keep things running smoother behind the scenes. 🎟️✅
Accessible via Profile on the Web Dashboard.
⚙️ Other Notable Changes
🔍 “Looking for More?” Button + All Images Filter Popups
We’ve added a new “Looking for More?” button at the bottom of personal image galleries — perfect for subjects who didn’t find quite everything they were hoping for. If your Event has the All Images Gallery turned on, this button will guide shoppers over to that gallery for a broader look.
And with all the recent upgrades like PhotoTags™, Group-by-Face, JerseyJotter™, and improved gallery tools, we’re confident that the All Images view is more helpful and shoppable than ever before!
🎛️ Bonus: When filters are enabled for your Event, the All Images Tab and All Gallery URL will now open a popup that clearly explains what filtering options are available for that particular event — making discovery even easier for your customers.
Clicking any option will open up that Filter's popup as well!
🤳 “Is This the Face?” Popup
When someone takes or uploads a selfie for Selfie Check-In™, we now ask them:
“Is this the face for which you want to find matching images?”
This simple question will reduce the number of parents who accidentally upload selfies of themselves instead of their child!
We'll keep trying to get parents to not upload their own selfies :)
📱 QR Code Download for All Images Gallery
New button alert! You can now easily download the All Images Gallery QR Code to share at events—perfect for action sports and other workflows that rely on promoting the All Images Gallery.
Accessible via "Retail Site" from an Event's Management page.
📦 Order Details Page Improvements
Want to know when an order was mailed out? You got it.
The Order Details page now shows the "mailed" timestamp when applicable, helping both photographers and customers stay informed.
Accessible via "Orders" from an Event's Management page.
🧰 Misc Fixes & Improvements
🧮 The JerseyJotter™' image counts when selecting Filters will now be affected by PhotoTag & Group-by-Face Filters as well
🫥 "Unassigned Images" count now excludes hidden/test images
💖 Favorites tab now works when picking images for multi-image products
🔒 GalleryGuard™ is all set for iOS26 — screenshot blocking stays strong
📴 Texting “NOPE” now unsubscribes users from all marketing campaigns
✨ New icon for AI-generated backgrounds — it’s clearer for those unfamiliar with the standard generative AI symbol
Did you know? We provide subjects with free AI background generation!
That’s it for this week!
As always, thanks for tagging along on all the improvements we’re rolling out to make your NowCandid experience smoother, smarter, and more fun 🎉
Big updates just dropped in NowCandid Capture App v4.20, and I’m here to walk you through all the exciting changes. Whether you’re on iPhone, iPad, or now even a Mac, this update makes capturing better, faster, and more flexible than ever.
🖥️ Now on Apple Silicon Macs!
Mac support has officially landed!
If you’ve got a Mac from 2020 or newer (Apple Silicon), you can now run the NowCandid Capture App directly on your computer. That means full access to camera tethering, live-uploading, Selfie Check-In Station, and more—all in the same app you already know and love on iOS and iPadOS.
Perfect for studio setups or hybrid workflows where a full keyboard and screen come in handy!
📷 Fujifilm Joins the Party
That’s right—Fujifilm cameras are now fully supported!
With this, all five major camera brands are compatible with NowCandid Capture & Upload:
• Canon
• Sony
• Nikon
• LUMIX
• Fujifilm
So, if you’re shooting sports, portraits, grads, or events on a Fuji body, you’re now cleared for lift-off. 🎉
NOTE: To connect a Fuji camera to the Capture & Upload App, you must select a USB Tether Shooting option in the camera's Networking Settings.
🔮 Future-Proofed for Apple OS Updates
Capture App v4.20 includes early support for iOS 26, iPadOS 26, and macOS 26, so you’ll be all set once those updates roll out later this year. No last-minute patching or scrambling required.
🎨 Visual & Interface Upgrades
• Animated UI numbers (like image counts!) now update with fun, smooth transitions.
• New Shooting Page UI on iPhone gives more space to your camera feed.
• Sharpened icons throughout the app—crisper visuals everywhere.
• Phone keypad is now larger and easier to tap.
• PhotoTags popup got a cleaner layout.
• Updated splash screen messages: wittier, more emoji-filled, and faster-loading too!
📸 Photo Booth & Selfie Check-In Tweaks
• New Color Filters for Photo Booth: Try out Juno, Lark, Mayfair, Sierra, and Walden—just like your favorite photo apps.
• Photo Booth collage previews now live-update when filters or backgrounds change. What you see is actually what you get!
• Internal camera now runs at 60fps on the Shooting Page, Selfie Check-In Station, and Photo Booth Mode for smoother live-video feeds.
• Flash support added to Selfie Check-In: the screen will flash during the photo if your device decides it’s needed.
• "Close" button for Selfie Check-In Station is now only shown during the contact info step (to reduce some confusion users had).
🛠️ Performance & Power Gains
• Better battery life and CPU usage from under-the-hood improvements.
• General performance improvements to make the app snappier.
• iOS 18+ now supports dark mode icons and tinted app icon options for better theme matching on your device.
• The Lock button is now in the iPhone's shooting page wheel menu—it’s still there if you need it, just tidier.
With v4.20, the NowCandid Capture App is faster, more flexible, and ready for more workflows than ever—whether you’re on your phone, iPad, or a shiny new Mac. 🧃
⭐ Favorites for All-Image Gallery Links
Your subjects can now favorite images when viewing the All Images Gallery for an Event! Favorites will stick around between sessions on the same device and browser, and if the visitor logs in, they’ll sync across their devices too.
This opens up new workflows for action sports photographers and beyond. Want to promote the full gallery and let customers find their pics with JerseyJotter™ filters? Now they can build their own personal gallery of favorites, even if they didn’t check in or match through Face Matching. In general, this makes the All Images Gallery more shoppable for every type of Event.
🔧 Misc New Features & Tweaks
Some smaller updates this week—still useful!
📥 Press & Hold Downloads (Now with Backgrounds!) QuicPics users on mobile can now press and hold to download images with their selected background. Previously, this was only available through the cart and checkout.
🔢 JerseyJotter™ Filter Stats Update When filtering by number, color filter stats will now update dynamically to reflect how many images match both filters. It’s a smarter way to narrow things down.
🛡️ GalleryGuard™ in Photo Synthesis™ Galleries Retail visitors browsing their Photo Synthesis™ gallery via Quic.Pics are now protected by screenshot blocking, just like the standard retail site. 📵
💰 Sort by Purchased Images On the Manage Images page, you can now sort by “Purchased Images” to see what’s actually selling. Great for evaluating your top-performing shots!
🧠📸 Memory Mate is now a "Hybrid" product! We’ve updated how Memory Mate products behave on the retail site. They’ll now show up in both the Group and Individual product sections depending on what photo types are available in the gallery. Even better: when a customer clicks into the product gallery, Memory Mates will preview with either the group photo or individual photo already filled in—whichever one they had selected going in.
That’s everything for Now!
More improvements coming your way soon. Keep snapping, tagging, and selling—I'll be here making it smoother every step of the way.
Hey friends! It’s Candy, back again with updates on all things NowCandid.
This week? We’re talking backgrounds, jersey-spotting magic, and some serious product glow-ups. Let’s dig in! 🍬✨
🎨 Offer-Level Background Customization Is Here!
Now, you can set custom backgrounds at the Offer level!
• Pick from hundreds of preloaded background options
• Or upload your own (yep, your own!)
• Drag and drop to arrange their order just how you like
• Choose between 20 and 32 backgrounds to match your event’s vibe
• This background selection will set the choices for dynamic BGR images in Events using that Offer
Find it under "Image Backgrounds" when editing one of your custom offers!
🏀 JerseyJotter™ Got Even Smarter
Multiple jersey numbers at once? Don’t mind if I do! 🎯
Retail customers can now filter by more than one jersey number while browsing galleries—so if they’re hunting down that epic shot of #1 handing off to #23, they can actually find it. The more, the merrier!
JerseyJotter™ in action! Now able to filter down even more. Theme: Liquorice
✨ New & Improved Product Renders!
Our non-rendering products got a visual upgrade! Depending on the program or market, you’ll now see better sample graphics in the product gallery for:
• Spirit Noggins
• Spirit Sticks
• Canvas Wraps
• Wall Clings
• ...andeven statuettes and acrylic magnets when using standard images.
Graduations? Sports? Social vibes? We’ve got you covered with graphics that actually match the moment. Love that for us. 💅
Here are two examples of what we're talking about:
✨ Improving Live-Rendering for Statuettes
📸 Statuettes now render in the product gallery with a transparent acrylic base (ooh, classy) and an updated plate design.
🎯 And just in case you missed it: Acrylic Magnets and Statuettes now live-render when customers are viewing the product gallery for a background-removed image.
Theme: Pop Rocks - Watermarking: Off
🎆 In Case You Missed It: Pop Rocks Theme!
We dropped a new “Pop Rocks” retail theme right before the 4th of July—complete with fireworks, dark mode, and party vibes galore.
Use it for summer celebrations, school events, or whenever you feel like turning up the wow.
🛠️ Misc Fixes & Tweaks!
🖼️ Quic-Event Tweak: When not selling a Digital Download product in your Quic-Events, the free download will now be much higher resolution!
🤳 Selfie Check-In™: A sneaky bug was messing with Selfie Check-In™ on some phones, but I waved my magic wand and poof—fixed.
📅 Report Date Picker: You can now select dates earlier than July 2023 when setting date ranges for reports. A little overdue... but better late than never, right? 😅
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