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Use the Workflow That Fits the Job

Use the Workflow That Fits the Job
Not every event works the same way—so your platform shouldn’t force every job into the same box.

 

One of the biggest reasons photographers switch to NowCandid™ is workflow flexibility. We give you multiple ways to connect photos to people, so you can choose the approach that makes the most sense for the event, the audience, and the level of privacy sensitivity involved.

 

That flexibility isn’t just “nice to have.” It’s the difference between a smooth event and a stressful one—between galleries that convert and galleries that never get seen.

 

The core problem with one-size-fits-all platforms

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Many platforms are built around a single assumption: “Every event should be identified and delivered the same way.”

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But photographers know better.

  • • A youth sports tournament behaves nothing like a graduation.
  • • A corporate headshot day has different privacy needs than a fundraiser gala.
  • • A high-volume school day requires a totally different on-site flow than a casual community event.

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NowCandid™ is built around the belief: the workflow should adapt to the job—not the other way around.

 

The NowCandid™ workflow toolbox

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Here are the primary ways photographers connect images to the right people in NowCandid™:

  • • Scanner ID
  • • Name Lookup
  • • Type & Take
  • • Tap-A-Face
  • • Selfie Check-In™
  • • Roster Check-In
  • • PhotoRosters

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Each one has a “best fit,” and knowing how to choose is where photographers gain speed, confidence, and profit.

 

Quick guide: which workflow should you use?

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Scanner ID

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Best for: high-volume, highly controlled check-in environments (schools, leagues, credentialed events)
Why photographers use it: fast, structured, low-error identification at scale.
Great when: you have a roster/card system and you want the cleanest, most consistent subject-to-photo connection.

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Name Lookup

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Best for: rosters and organized groups where names are known(schools, teams, structured lists)
Why it works: quick selection from a list is often faster than typing or post-event matching.
Great when: you can get the list ahead of time and want to keep on-site flow moving.

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Type & Take

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Best for: smaller events or flexible environments where you can type quickly and keep moving
Why it works: zero dependency on rosters/cards—simple and direct.
Great when: speed matters and you have a staff member who can handle quick data entry.

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Tap-A-Face

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Best for: fast on-site identification when the “right” person wasn’t captured by check-in/roster
Why it works: it’s the practical fix for real events. If someone slipped through, you can still connect them.
Great when: you need a quick, human-in-the-loop tool to create a participant and kick off matching/marketing.

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Selfie Check-In™

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Best for: events where guests can self-identify (graduations, dances, large public events, photo ops)
Why it works: it collects contact info and gives you a reference image—without requiring staff to identify everyone manually.
Great when: you want broad participation and easy post-event delivery without a heavy on-site registration process.

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And More!

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PhotoRosters and Roster Check-In get a bit more involved... and we recommend getting more familiar with the NowCandid platform before utilizing these! But in short:

PhotoRosters allow you to upload headshots and previously collection contact info and consent to easily reuse them as reference images for future Face Matching Events.

Roster Check-In allows you to upload a league- or school-provided roster and then also take a quick pic of each kid, pairing a reference image to their info in the roster to serve as their reference image.

 

Why flexibility leads to higher sales

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When photographers can choose the right identification workflow, three things improve immediately:

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1) You deliver galleries faster

Fast delivery matters because excitement decays quickly. The sooner people can find themselves, the more likely they are to buy—especially for emotional, time-sensitive events.

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2) You reduce friction for customers

If the workflow is right, customers don’t have to dig, guess, or give up. They get a clear path to their photos.

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3) You reduce labor and cleanup

The “wrong workflow” usually means hours of fixing issues later: missing IDs, unlinked galleries, manual sorting, angry parents, and support tickets. The “right workflow” avoids that.

 

Privacy sensitivity: the hidden factor most platforms ignore

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Some events require extra care—especially schools, youth organizations, or sponsor-driven programs. NowCandid’s workflow options allow you to choose identification approaches that align with the privacy and communication expectations of the event.

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In plain terms: you can run a more open workflow when it’s appropriate, and a more controlled workflow when it’s not.

 

The takeaway: choose what makes sense, every time

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Whether a shoot demands the versatility of Face Matching-style workflows, the directness of Positive ID-style workflows, or another approach entirely, you need the flexibility to choose what makes sense.

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Most importantly, you need to deliver galleries fast enough to turn that initial excitement into actual orders—and NowCandid is built to help you do exactly that.

 

Want help choosing the right workflow?

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If you tell us what you shoot—schools, sports, graduations, events—we’ll recommend the best workflow setup and explain why it fits.

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👉 Create a free account or book a quick demo to see the workflows in action.

Related articles

Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨
Feature Updates
February 7, 2025

Weekly Recap: Simple Check-In™, New Products Report, and Lots More ✨

9
 minutes read
Hello, my fabulous photographers!

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Candy here, ready to sprinkle some sparkle on your day with our latest Weekly Recap. We’ve been hard at work enhancing your NowCandid™ experience, and I’m thrilled to share all the juicy new features. Let’s dive in!

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1. Simple Check-In™ for Positive ID Events 🤳

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We’re introducing a brand-new way to make your Name Lookup and Scanner ID™ Workflows even smoother:

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  • Single QR Code: Print just one QR code for the entire event. Participants scan it, enter their name and contact info, and a “blank” participant is instantly created—no selfie required.
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  • Photographer & Wallet Benefits: Photographers can now quickly search by name if the event uses Name Lookup, or if the participant adds the pass to Apple Wallet (Google Wallet coming very soon), you can scan them later for Scanner ID™.
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  • No More Bulk Scan Cards: Skip printing individual codes for everyone—one event code can do it all!

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Scan Cards are still great in many situations, so this isn't a replacement - just an addition! Something to make the Name Lookup & Scanner ID™ Workflows even more flexible!

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Accessible by clicking the QR code within a Positive ID Event's Management Page

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2. New Products Report 📈

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We’ve introduced a new Products Report on your NowCandid™ web dashboard:

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  • Most-Purchased & Highest-Revenue Products: See which items or packages your clients love most.
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  • Standard Filters: Use the same powerful search options you know—by event, date range, program type, Event Tag, and more.
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  • Data-Driven Decisions: Identify your top performing items and make more informed Custom Offer adjustments!

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If you’ve been curious which prints, downloads, or merch are hot, this is your new go-to spot!

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Accessible from the Home tab of the web dashboard

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3. Image Management Additions:

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Multi-Select Enhancements 🛠️

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We’ve expanded multi-select capabilities in Manage Images to handle even more tasks at once:

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  • GroupTags: Now you can edit or remove GroupTags™ for all selected images simultaneously.
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  • Select All Visible: Quickly grab every image on the current page to speed up those bulk actions.

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Accessible using the multi-select button within an Event's Manage Images page

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New Folder-Wide Options 📂

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We also added a new Edit Folder button when a folder is selected:

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  • Change Folder Visibility: Toggle an entire folder’s images between visible or invisible.
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  • Group Status: Mark them as Group Photos or individual images in one go.
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  • GroupTag: Apply the same GroupTag™ to every image in the folder—super handy for sorting large event albums.

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Mass management, simplified!

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Accessible using the Edit Folder button within an Event's Manage Images page

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4. Face Matching™ Formula Switch 🧩

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We added a new toggle in Edit Event to adjust how strict or lenient our Face Matching™ algorithm is:

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  • Stricter Matching for Kids: If you’re dealing with lots of little ones who keep popping up in the wrong gallery, flip this switch for fewer “extra” matches.
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  • Default Remains Flexible: Our usual method still works great for most events. If needed, you can always manually unassign images from a participant in the dashboard.

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Less confusion, more accurate galleries—everyone wins!

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Accessible when editing a Face Matching type Event

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5. Manage Images: New Filter Menu 🖼️

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We’ve reorganized the Manage Images page with a dedicated menu for filters:

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  • Cleaned-Up UI: Too many filters were crowding the page; now they’re in one easy-to-access spot.
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  • Clear Active Filters: It’s easier to see what’s on and what’s off, plus you can remove filters with a single click.

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Navigating your images should feel more intuitive and less cluttered than before.

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Accessible using the Filters button within an Event's Manage Images page

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6. Image Timeline Screenshot Download ⏱️

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Our Image Timeline feature now has a handy Download Screenshot button:

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  • Quick Sharing: Snap a chart of your shooting pace or AI analysis and send it to your photographers or team.
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  • Easy Feedback: Show them exactly where the busy or slow spots were without extra steps.

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A small detail that can make a big difference for team communication.

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Accessible using the Camera-icon button on an Event's Image Timeline page

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7. Event Tag Add Popup Improvements 🏷️

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When adding events to a tag from the Event Tags page:

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  • Select Multiple Events at Once: No need to add them one by one.
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  • Filtered Display: It only shows events that don’t already have that tag, saving clicks and confusion.

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A quicker way to keep your events organized and ready for deeper insights.

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Accessible using the Add Events to Tag button on the Event Tags page of the Web Dashboard

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8. Marketing Tweak: Day0 with Group-Only Galleries ✉️

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If a participant’s personal gallery only contains Group Photos, Day0 marketing won’t trigger:

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  • Fewer Unnecessary Texts/Emails: Prevents those “here’s your gallery!” messages when there’s not much for them to see yet.
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  • Smarter Outreach: Focus your marketing on participants who have individual images waiting.

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This slight change can tidy up the user experience for your SportsPics™ or GradPics™ events.

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9. Capture App 4.13.71 (iOS Only) 🍏

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Some app updates for iPhone/iPad users:

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  • iPad UI Fix: Addresses a bug when launching in portrait mode.
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  • Photo Booth Mode Backgrounds: Hidden on iPads running iOS < 17.
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  • Event Number: Now appears next to the event name, so you’re less likely to shoot under the wrong event.
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  • Volume Trigger Fix: The internal camera capture now works again for devices that had issues after recent iOS changes—great news for those using volume-based triggers!

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That’s it for this Weekly Recap!

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We hope these upgrades help you handle your events faster, deliver better experiences to your clients, and keep the momentum going all year long.

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As always, let us know if you have any questions, ideas, or just want to say hi.

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Cheers and sparkles,

‍

Candy 🍬

Did You Know? NowCandid™ Offers Retail Background Generation! ✨
NowCandid 101
February 5, 2025

Did You Know? NowCandid™ Offers Retail Background Generation! ✨

2
 minutes read
Hello, fabulous photographers!

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Candy here, bringing you another “Did You Know?” feature highlight. Today’s spotlight is on a super-fun (and sometimes overlooked) part of our NowCandid™ retail site: AI-Generated Backgrounds for background-removed images. Let’s dive in!

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AI Background Generation

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When customers view or customize their images that have had their backgrounds removed, they’ll see an option inviting them to type in a text description of what they want behind them. Maybe it’s a colorful beach scene, a dreamy sunset, a whimsical forest—whatever the imagination conjures up! Our site will generate a fresh design tailored to that text prompt, giving them a truly unique final product.

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Why It Matters

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  • Personalized Shopping Experience: No two images look the same when customers can request different scenes. It’s perfect for capturing each individual’s tastes and vibes.
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  • Boosts Sales: The novelty factor of typing in a text prompt and watching a new background appear can encourage customers to experiment—and buy more customized images.
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  • Booking Tool: Using this feature as a sales tool to help you book parties, sports leagues, or anything else can be a way to get a gatekeeper's attention!

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How It Works

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  1. Choose a Background-Removed Image: When browsing the NowCandid™ retail site, customers click on an image that’s had its background removed.
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  2. Enter a Text Prompt: A simple text field awaits—“sunset on a calm lake,” “abstract rainbow swirl,” “comic book city,” etc.
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  3. Watch It Appear: The site blends the subject with the newly generated backdrop. Customers can finalize it right there, or try another prompt until they’re happy.

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Retail Theme: Liquorice

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That’s your little “Did You Know?” tip for today!

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We hope you’ll tell your clients about this magical customization option—it might spark new ideas (and more sales!) for their photos.

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As always, if you have any questions or feedback, let us know.Until next time, keep capturing those unforgettable moments! ✨

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‍Cheers and sparkles,

‍
Candy 🍬

Weekly Recap: Multi-Select, Event Tags & More! ✨
Feature Updates
January 24, 2025

Weekly Recap: Multi-Select, Event Tags & More! ✨

9
 minutes read
Hello, my fabulous photographers!

‍

Candy here, ready to sprinkle some sparkle on your day with our newest Weekly Recap. We’ve been hard at work improving your NowCandid™ experience, and I’m excited to share all the juicy details. Let’s dive in!

‍

1. Select System in Manage Images 🖼️

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We’re introducing a Multi-Select feature to the Manage Images interface:

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  • Multi-Select Button: Highlight multiple images at once.
    ‍
  • Bulk Actions: After choosing your set, tap “Select” at the bottom. You can:
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    • Mark them Invisible or Visible
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    • Download them all in a single zip file
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    • Toggle them as Group Photos or Individual all at once
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  • Speedy Management: No more one-by-one adjustments. This should help you power through large batches of images in a fraction of the time!

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2. Event Tags 🏷️

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There’s a brand-new Extras tab in the Web Dashboard navigation, featuring our new Event Tags tool:

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  • Creating Tags: Assign tags to your events (e.g., “Prom,” “Winter Formal,” etc.).
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  • Filtering by Tag: On the Events List or in your Events Report, choose an Event Tag to instantly see only those events.
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  • Performance Insights: Group your events by theme and get a quick view of how each set is performing all at once.

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Tagging is perfect for photographers juggling multiple event types, letting you spot patterns and trends with ease.

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Just two Events on this Event tag, but you can add lots!

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3. Updates to the Faces Report 👥

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Our Faces Report—released last week—has already received some polish:

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  • New Revenue Line: Alongside face counts in the chart, you’ll now see a revenue line.
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  • Compare Image Types & Sales: See whether couples, solos, or big group shots bring in the most orders.
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  • Informed Future Shooting: Focus your time at events on what sells best—maybe it’s the big friend groups or the sweet one-on-one moments.

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This view helps you refine your event coverage strategy for max impact.

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Ignore the low sales, it was a test Event!

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4. Image Details Page 📝

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While managing images in your events, you’ll notice a “Details, Logs, and more” link on each image:

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  • Expanded Meta Data: Discover camera settings, image size, camera type, and more.
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  • Face Matching™ Logs: See if and when a face got paired to a participant; even jump directly to that participant’s gallery.
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  • Advanced Troubleshooting: Ideal for debugging customer issues or satisfying your own curiosity about each shot.

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It’s more info than we’ve ever provided, so have fun geeking out over the details!

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So much image file info and image history now!

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5. Big Improvements to the Web Dashboard Image Uploader ⚡

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Finally, a behind-the-scenes upgrade that’ll make your day-to-day life easier:

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  • Upload Up to 5000 Images: Jumping from 1000, so you can batch bigger events in fewer steps.
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  • Faster Transfers: As long as you have decent upload speeds, the process should feel snappier overall.
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  • Lower CPU Demand: Less strain on your computer, letting you multi-task without slowing to a crawl.

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Sometimes it’s the quiet changes under the hood that make the biggest difference.

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6. Tiered Pricing Now Live 🎉

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After last week’s preview, Tiered Pricing is officially rolled out to SportsPics™, PartyPics™, GradPics™, and other sales-driven events:

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  • Upgraded Text & Email Campaigns: We’ve refined the promotional messages to match your Week 1, Week 2, and Week 3 pricing tiers, giving your buyers a clear sense of each week’s small price bump.
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  • 365-Day Marketing SMS Replaced with 180: We’ve shortened the final reminder’s timeline from a year to 180 days, aligning better with your event marketing cycle and typical follow-up patterns.

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If you haven’t explored Tiered Pricing yet, check it out in your Offer Creator and see how these incremental price changes (and updated marketing) might boost your sales!

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That’s all for this week, my wonderful NowCandid™ community.

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I hope these new features and improvements empower you to breeze through event management and deliver an even better experience to your clients. As always, if you have questions or feedback, give us a shout.

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Until next time—keep capturing those unforgettable moments! ✨

‍

Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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  • ‍

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