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Use the Workflow That Fits the Job

Use the Workflow That Fits the Job
Not every event works the same way—so your platform shouldn’t force every job into the same box.

 

One of the biggest reasons photographers switch to NowCandid™ is workflow flexibility. We give you multiple ways to connect photos to people, so you can choose the approach that makes the most sense for the event, the audience, and the level of privacy sensitivity involved.

 

That flexibility isn’t just “nice to have.” It’s the difference between a smooth event and a stressful one—between galleries that convert and galleries that never get seen.

 

The core problem with one-size-fits-all platforms

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Many platforms are built around a single assumption: “Every event should be identified and delivered the same way.”

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But photographers know better.

  • • A youth sports tournament behaves nothing like a graduation.
  • • A corporate headshot day has different privacy needs than a fundraiser gala.
  • • A high-volume school day requires a totally different on-site flow than a casual community event.

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NowCandid™ is built around the belief: the workflow should adapt to the job—not the other way around.

 

The NowCandid™ workflow toolbox

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Here are the primary ways photographers connect images to the right people in NowCandid™:

  • • Scanner ID
  • • Name Lookup
  • • Type & Take
  • • Tap-A-Face
  • • Selfie Check-In™
  • • Roster Check-In
  • • PhotoRosters

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Each one has a “best fit,” and knowing how to choose is where photographers gain speed, confidence, and profit.

 

Quick guide: which workflow should you use?

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Scanner ID

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Best for: high-volume, highly controlled check-in environments (schools, leagues, credentialed events)
Why photographers use it: fast, structured, low-error identification at scale.
Great when: you have a roster/card system and you want the cleanest, most consistent subject-to-photo connection.

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Name Lookup

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Best for: rosters and organized groups where names are known(schools, teams, structured lists)
Why it works: quick selection from a list is often faster than typing or post-event matching.
Great when: you can get the list ahead of time and want to keep on-site flow moving.

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Type & Take

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Best for: smaller events or flexible environments where you can type quickly and keep moving
Why it works: zero dependency on rosters/cards—simple and direct.
Great when: speed matters and you have a staff member who can handle quick data entry.

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Tap-A-Face

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Best for: fast on-site identification when the “right” person wasn’t captured by check-in/roster
Why it works: it’s the practical fix for real events. If someone slipped through, you can still connect them.
Great when: you need a quick, human-in-the-loop tool to create a participant and kick off matching/marketing.

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Selfie Check-In™

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Best for: events where guests can self-identify (graduations, dances, large public events, photo ops)
Why it works: it collects contact info and gives you a reference image—without requiring staff to identify everyone manually.
Great when: you want broad participation and easy post-event delivery without a heavy on-site registration process.

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And More!

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PhotoRosters and Roster Check-In get a bit more involved... and we recommend getting more familiar with the NowCandid platform before utilizing these! But in short:

PhotoRosters allow you to upload headshots and previously collection contact info and consent to easily reuse them as reference images for future Face Matching Events.

Roster Check-In allows you to upload a league- or school-provided roster and then also take a quick pic of each kid, pairing a reference image to their info in the roster to serve as their reference image.

 

Why flexibility leads to higher sales

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When photographers can choose the right identification workflow, three things improve immediately:

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1) You deliver galleries faster

Fast delivery matters because excitement decays quickly. The sooner people can find themselves, the more likely they are to buy—especially for emotional, time-sensitive events.

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2) You reduce friction for customers

If the workflow is right, customers don’t have to dig, guess, or give up. They get a clear path to their photos.

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3) You reduce labor and cleanup

The “wrong workflow” usually means hours of fixing issues later: missing IDs, unlinked galleries, manual sorting, angry parents, and support tickets. The “right workflow” avoids that.

 

Privacy sensitivity: the hidden factor most platforms ignore

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Some events require extra care—especially schools, youth organizations, or sponsor-driven programs. NowCandid’s workflow options allow you to choose identification approaches that align with the privacy and communication expectations of the event.

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In plain terms: you can run a more open workflow when it’s appropriate, and a more controlled workflow when it’s not.

 

The takeaway: choose what makes sense, every time

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Whether a shoot demands the versatility of Face Matching-style workflows, the directness of Positive ID-style workflows, or another approach entirely, you need the flexibility to choose what makes sense.

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Most importantly, you need to deliver galleries fast enough to turn that initial excitement into actual orders—and NowCandid is built to help you do exactly that.

 

Want help choosing the right workflow?

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If you tell us what you shoot—schools, sports, graduations, events—we’ll recommend the best workflow setup and explain why it fits.

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👉 Create a free account or book a quick demo to see the workflows in action.

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Weekly Recap: Longer Face Matching™, New PhotoRoster Tools & Retail Tweaks!🗓

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Hey friends! 📸

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Candy here with another round of updates from the NowCandid™ world.

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This week brings big improvements for Face Matching™ Events, new ways to re-use your check-ins across Events, and a couple of helpful tweaks to the retail site and image management tools.

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Let’s dive in! 👇

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⏳ Face Matching™ Now Lasts 60 Days!

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That’s right—your Face Matching™ window has now doubled from 30 to 60 days from your Event's Start Date! 🙌

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This means even more time for:

  • • Late uploads to still get matched 🔄
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  • • Schools to send out the Selfie Check-In™ link after the Event 📬
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  • • Stragglers to find their photos 🧍‍♀️🧍‍♂️🧍

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But here’s your friendly reminder: the faster you upload, the better your sales! 🏃‍♂️💸

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📸 Every image uploaded goes through:

  • • Exposure correction automatically
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  • • Optional cart-wide light retouching for customers
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  • • Intuitive cropping tools for end users

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So don’t sit on your images to batch-edit them all—uploading sooner = more sales.

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Every day that passes = potential sales slipping by. Speed matters!

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🔁 Create PhotoRosters™ from Selfie Check-Ins!

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This one’s a fun one for graduation season! 🎓

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Now you can create a PhotoRoster™ directly from the Selfie Check-Ins™ of a previous Event.

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Here’s why it’s awesome:

  • • Ran a great Prom with tons of Check-Ins? ✅
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  • • Reuse that same data to auto-create your graduation PhotoRoster™! 🎓
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  • • If participants Check-In again or get added via Tap-A-Face™, NowCandid™ automatically merges based on contact info = no duplicate galleries, no confusion!

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Perfect for client relationships where you cater to all of their school's Events!

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🧰 Misc. Improvements & Fixes

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A few extra goodies for your workflow this week:

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  • 🔠 New image name sort option on the Manage Images page (great for keeping sequences clean).
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  • 📲 Prominent Selfie Check-In™ button added to All Images galleries (so folks can find their pics even faster!).
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  • 🧾 A “non-refundable” tag has been added to the shopping cart & receipt for digital items to help set better expectations.
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    • (Digital photography = no take-backs! This helps avoid confusion.)

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That’s all for now! 🎉

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If you have any questions about the new features, you can always reach me from your dashboard! 💬

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See you next week for more enhancements and pro tips!

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Cheers,

Candy

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Hey there! 👋

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Candy here with your weekly dose of NowCandid™ updates!

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We’ve rolled out some helpful new features to make check-ins smoother, shopping more intuitive, and checkouts faster. Let’s take a peek! 👀

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🌍 ¡Check-In en Español!

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We’ve added Spanish language support for all customer check-in pages, including:

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The system will auto-detect the user’s browser language and serve the Spanish version when appropriate.

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More languages are planned in the future, so stay tuned! 🌐

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Bonus: We also have added Spanish versions of the Privacy Policy & Terms of Use for end customers to use!

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🛍 Easier Package Shopping 🖼️

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Package selection just got a serious upgrade! 🎁

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When a customer is picking images for each item in a Package, they’ll now see:

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This is especially useful when customers are shopping for Packages directly from a link to the All Images Gallery — now it’s easier to browse and find their perfect shot! 💫

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🛠 Miscellaneous Fixes & Tweaks

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Here’s a quick roundup of other small (but mighty!) improvements this week:

  • 🏷️ Empty PhotoTags™ no longer appear on the retail site — cleaner and simpler for your customers!
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  • 💸 Venmo now shows up more consistently as an express checkout option.
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  • 📅 Interested in attending Summer Seminar 2025 in OKC? Head to the Profile Page in your dashboard for the invite and sign-up link!
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  • 🐞 Tons of small bug fixes and polish across the platform. We’re always working to keep things speedy, intuitive, and delightful!

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See you next week with more exciting improvements!

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As always, if you need anything — just ask me!😄

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Cheers,

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Weekly Recap: Clarity Campaign, Offer Previews & Fresh Fixes!🎯

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Hey there, photography superheroes! 🦸‍♀️📸

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This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.

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From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!

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💡 The Clarity Campaign: Making Things Make More Sense™

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We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.

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Here’s what’s changing:

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  • • GroupTag(s) → PhotoTag(s)
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    A more intuitive name to describe this helpful organization tool!
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  • • FaceMatch Import → PhotoRosters™
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    • “FaceMatch Import” is now “PhotoRosters”
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    • “FaceGroups” are now “PhotoRosters”
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    • “Organizations” remain the same
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  • • Participant(s) → Contact(s) (most places)
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    • On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
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    • “Participants” now refers only to Contacts with matched or assigned images
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  • • Home tab → Reports tab
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    Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!

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These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡

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Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.

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🔍 Price & Product Preview Pages

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Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.

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✅ What this means:

  • • You can preview exactly what the pricing and product lineups will look like
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  • • Share a clean, professional view of your Offer—no dashboard access required
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  • • Useful for gatekeepers who need to approve pricing or product options in advance

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Find this option in the Offers tab today! 🚀

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Found via the Offers tab on the Web Dashboard

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Or check out the preview for yourself, using this link here!

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⚙️ Dashboard Tweaks & Tools

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Small changes = big improvements to your workflow. Here's what's new:

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  • ✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)
Editable via "Business Info" within your Profile Settings on the Web Dashboard!
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🔧 Notable Fixes

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We’ve patched some common hiccups:

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  • 📱 Selfie Check-In bugs on newer Samsung phones
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  • 🖼️ Memory Mate product bug affecting custom background rendering
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  • 🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)

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That’s all for this week, friends! 🥳

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We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!

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If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!

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Until next time, keep capturing those unforgettable moments. 📸✨

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Cheers and sparkles,

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Candy 🍬

Let’s get in touch

If you’re a photographer looking to add NowCandid™ services to your wheelhouse, set up a call with us!

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

  • List One
  • List Two
  • List Three
  • List Four
  • List Five

This is a link

This is bold text

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  • ‍

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