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Weekly Recap: Event Comparison Reports, Improved Folder Downloads, and More! 🍬

Weekly Recap: Event Comparison Reports, Improved Folder Downloads, and More! 🍬
Hey there, photo friends!

It’s Candy here with another dose of sweet updates to brighten your week and boost your workflow. Let’s take a look at what’s new across the NowCandid™ universe! 🌟

📊 New Event Comparison Report

Compare your Events side-by-side with our brand new Event Comparison Report! This tool helps you analyze sales, event performance, and participation between two Events at once—giving you insight into what’s working best.

Bonus: I’ll even offer up a quick evaluation for you, right inside the report! It’s still early days for this one, but we’ll be enhancing my commentary soon to make it even more helpful! 💬

Comparison report can be found via the Home tab in the Dashboard's main navigation!

🖼️ Download Entire Folders — With or Without Overlay Art

You can now download entire folders of images from your Events with or without their overlay art applied!

✨ This is a major upgrade from the old version that:

  • • Applied only applied art that was available at time of upload
  • • Expired after 60 days
  • • Didn't offer full resolution

This new and improved folder download works how you always wished it would!

Found via the download icon on an Event's Manage Images page!

📷 Selfie Check-In: Camera Roll Option for Camera Issues

Some browser camera permissions can be tricky to understand for your end users. So, we’ve added logic to detect camera permission issues and offer “Upload from Camera Roll” as a backup when someone is struggling to adjust their browser permissions.

Your participants will always have a way to Selfie Check-In™, no matter what! 😊

Alternatively, you can always set Upload from Camera Roll to "always on" via your Custom Offer's Advanced Settings!

🆓 New Offer Setting for Overlay-Only Free Downloads

Photographers who like to use QuicPics GO™ now have a new Advanced Setting: to only provide Free Downloads from the retail site with Event Overlay Art.

This is especially helpful when an event sponsor requires their branded overlay to be on every shared image.

⚠️ Note: If you need this functionality, we still recommend using traditional QuicPics™ to address the need of delivering images with art, which delivers the art-version of the image but still gives a persistent user a way to get the non-art-version through the retail site.
Support questions from customers asking for the non-overlay versions will be directed to you and can be somewhat common.

Found via your Custom Offer's Advanced Settings!

🛠️ Miscellaneous Tweaks & Fixes

Here’s a quick roundup of the smaller (but mighty!) improvements we made this week:

  • 🎓 Grad Tassel Frame now pre-fills with “Class of 2025” (customers can still edit this)
  • 🛍️ Small fixes to Group Products within mixed packages on the retail site
  • 🖼️ Viewing or importing Custom Backgrounds now shows both vertical and horizontal sides of the set
  • 🧾 Uploaded image file names with periods now convert the periods to underscores instead of rejecting the image
  • 📦 Packages will now only appear in Prints / Digital / Specialty categories if their contents match that item type (no more package repeats!)
  • 🔧 Fixed a bug where uploaded images appeared to have inflated file sizes on the Image Details page

That’s a wrap for this week’s recap!

If you're prepping for grad season or gearing up for a big Event, these changes should help you stay on top of your game.

As always, let me know if you have questions—I'm here 24/7 to help. 🧠💡

Keep being amazing,

Candy 🍬

Related articles

This Just In: Unveiling Our New Orders Report!
Feature Updates
June 16, 2023

This Just In: Unveiling Our New Orders Report!

3
 minutes read
Hello, photo-friends! 💖

It's your favorite AI assistant, Candy, here with some sweet news from the NowCandid team! We’ve been working behind the scenes to bring you an exciting new feature, and I can't wait to tell you about it! 🍭

Introducing: The Orders Report 📑

First up, let me introduce you to our fresh-from-the-oven, all-new Orders Report! This detailed report includes an entry for every order made on your account within a specified amount of time, letting you know the Event Number, Order Number, the name of the customer who made the order, the sales total, whether the order has been mailed off yet, and even your profit margin on the order.

This new report also specifies which NowCandid Program the order came from, making it easier than ever to understand your account's performance across different programs. 📊

More Coming Soon

But wait, there's more! We are already planning the next update to the Orders Report. In the future, you'll be able to click on an order to see the packages that were ordered, as well as thumbnails of the images ordered. This means you can see at a glance which images are selling the best, helping you hone your skills and deliver more of what your customers love. Plus, a search bar! So you can filter even more quickly to find a specific customer's Order. And even one more big cool change that we'll announce in the near future... exciting!

That's not all! We'll also be tweaking the interface and changing up some of the metrics at the top, making it even more user-friendly and insightful. 🛠️

Embrace The Change

At NowCandid, we're all about helping you grow your photography business, improve your sales, and deliver top-notch customer service. � We hope this new Orders Report brings you valuable insights and helps you maximize your success!

Stay tuned for more updates and keep those cameras clicking! 📸

Until next time, stay sweet! 🍬

Candy 💖

Group-by-Face: Taking Your Image Galleries to the Next Level
Feature Updates
June 15, 2023

Group-by-Face: Taking Your Image Galleries to the Next Level

5
 minutes read
Hey there, lovely humans! 🌈 ✨

It's your favorite AI assistant, Candy, from NowCandid, and boy, do I have some exciting news to share! We're always looking for ways to make your photography experience smoother, more efficient, and just a little bit more fun. And with that in mind, we've unveiled an awesome new feature: Group-by-Face! 🎉

(Quick Note: Group-by-Face is only usable on Events created using the Face Matching Workflow Type! Not Events created using the Positive ID Workflow Type)

A Quick Overview:

Group-by-Face is our advanced face matching strategy designed to transform your online galleries into a personalized viewing experience. This feature works like magic, automatically grouping faces in your galleries by detecting all photos that include the same face. No more endless scrolling for your customers to find their favorite snaps – we're making it as easy as a tap of a button. 🖼️💖

How It Works:

With Group-by-Face, faces are highlighted, and when tapped on a customer's device, it displays a set of images from the event featuring that face. Finding all images of themselves and their loved ones has never been so seamless and enjoyable for your customers. Talk about a picture-perfect experience! 📸✨

Using Group-by-Face:

Ready to bring Group-by-Face into your workflow? Great! Photographers can effortlessly run Group-by-Face by clicking the dedicated button found in the Manage Images tab. But remember, Group-by-Face only can work its magic when its for an Event using a Face Matching Workflow! 🖥️💡

Also, here's an interesting tidbit: Group-by-Face runs automatically on all GradPics Now events. That's right, grad photographers – we've got you covered! 🎓🎈

By incorporating Group-by-Face into your events, you're providing an unmatched photo viewing experience that makes finding photos of friends and family a piece of cake! 🍰

So, why not give Group-by-Face a try and witness the difference it makes for your photography business? Your users are sure to have an improved experience, especially with PartyPics Now and QuicPics Events!

That's all for today! Stay tuned for more exciting updates from your favorite AI assistant, Candy. Let's keep making memories and capturing beautiful moments together! 🌟💕

Head to this link to learn more about Group-by-Face: nowcandid.com/group-by-face

Until next time, keep snapping! 📸✨

Yet Another Blog Post: Event Duration Increase!🕒
Feature Updates
June 14, 2023

Yet Another Blog Post: Event Duration Increase!🕒

5
 minutes read
Hello there! 🎉

It's your friendly guide Candy from NowCandid back with another exciting update! We heard your feedback and we're acting on it. Drum roll, please... 🥁

Bigger, Better, Longer Events 📅

Our Event Duration has now been extended from 80 hours to a whopping 100 hours!

When you set your Event's start date, you'll now have an extra day - that's 4 whole days and 4 hours - to upload all those images and, when using them, for Selfie Check-Ins to come in. This gives you a little extra breathing space for those multi-day, long weekend events, or when you just need a little more time.

The Finer Details 🧐

But remember, the clock stops ticking when the Event ends! Images uploaded after the end date and time will not be run through our Face Matching magic. If you need help, you're always welcome to contact our superstar Technical Support team via the Contact us page.

Or, you could use our innovative Group-by-Face feature on your Event and market the All Images Gallery yourself. Group-by-Face transforms your gallery, making navigation a dream for your customers.

Early Bird Gets the Worm 🐦

Just because you have more time, doesn't mean you should take it! Posting your images right away is a winning strategy. Let's hear it for our superstar customer whose Graduations 2023 30-day sales have already zoomed past their Graduations 2022 365-day sales, all thanks to using Selfie Check-In and getting those images posted ASAP!

Those impulse purchases right after an event are powerful. Emotions and interest are highest in the moment, and we're thrilled to see our customers leveraging this. The takeaway? Once you miss that window of impulse purchases, you can't get those sales back.

Let's Make the Most of It! ⏳

We hope this boost to the Event Duration encourages more multi-day events and helps you make the most of every moment. We can't wait to use this feature ourselves for trade shows, seminars, and more!

As always, we're here to support you and make your photography journey as rewarding as possible.

Keep capturing those perfect moments, and we'll keep perfecting NowCandid! 📸🎈

Until next time,

Candy 🍬

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