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New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography: Social Sales Up 60%

New Orleans Event Photography, led by the dynamic duo of Amy Lombardo and Brian Junod, has had quite the success at a recent social Event!

Though they had successfully covered this annual social Event in 2022, their experience and preparation, combined with NowCandid's improvements over the past year, led to over a 60% increase in sales covering the same Event in 2023.

Left: Amy Lombardo     Right: Brian Junod

The Backstory

New Orleans Event Photography embarked on their NowCandid journey just a week before covering the same annual social event in 2022.

Despite the brief preparation period, they managed to prepare Microsoft Surface Go tablets to utilize NowCandid’s Tap-A-Face, connected to the internet via LTE hotspot, to generate over $15,000 in sales. Typically, devices with LTE built-in are highly recommended, but in a pinch, an LTE hotspot works!

This impressive feat marked just the beginning of their journey with NowCandid! Their 2023 results were even more impressive.

Elevating Sales through Education and Experience

Building on their initial success, the team sought to deepen their understanding of NowCandid's capabilities through workshops and mentorships. This proactive approach was key to their remarkable 60% sales increase.

"With the mentorships and workshops we have done over the past year, we have grown the sales of the same event over 60%," they reported. This educational commitment catapulted their sales from over $15,000 in 2022 to over $25,000 in 2023.

It's worth mentioning that their profit (before paying their photographers & crew) was well over $20,000. An almost 83% profit margin! Not bad for an Event where they were only taking photos for 5 hours.

What were some of the lessons learned through workshops and mentorships? 

Putting some of the more nuanced lessons aside, the basics were: more photographers, more images taken, using LTE-enabled tablets, and knowing when and how to utilize Selfie Check-In.

While in 2022 New Orleans Event Photography had 4-5 photographers at the Event, in 2023 they had 7 photographers in total, with approximately 7 additional crew members there for support.

Additional photographers allowed a significant increase in poses and images taken, while the additional crew streamlined the Event and allowed them to garner hundreds of Selfie Check-Ins as attendees arrived at the Event. Amy & Brian could not have succeeded at this Event without the help of their awesome photographers and crew!

By having additional crew present to acquire Selfie Check-Ins, the photographers did not need to spend as much time on tapping faces (though there were still plenty of Tap-A-Face entries at their Event as well) allowing them time to take even more images.

What New Orleans Event Photography Liked Most About NowCandid:

Focusing on the Photography

One of the standout features that Amy and Brian emphasized was the ability of NowCandid to simplify the complexities of the photo sales process. This allowed them and their team to concentrate fully on their photography and increasing their volume.

"It is nice to be able to just focus on the photography aspect knowing that the sales, marketing, and technical features are being handled by NowCandid," they shared. This focus on photography ensured thorough and professional coverage of the event, enhancing the overall customer experience.

Ease of Use and Customer Satisfaction

The intuitive nature of NowCandid played a significant role in streamlining their workflow and enhancing customer satisfaction.

"Our customers have loved the experience of instantly receiving their photo proofs and being able to order on the spot," Amy & Brian noted. Instant gallery delivery not only simplified the process for the photographers, but also delighted their clients.

Responsive Improvements and Growth

Over the past year, New Orleans Event Photography witnessed firsthand the evolution of NowCandid's Capture & Upload app.

"The NowCandid crew listens to feedback and has vastly improved the application since we first used it a year ago," they acknowledged. This responsiveness to user feedback demonstrates NowCandid’s commitment to continuous improvement, aligning with the evolving needs of professional photographers.

The story of New Orleans Event Photography and NowCandid is one of collaboration, innovation, and remarkable growth.

Their journey showcases how the right tools, combined with a focus on quality and customer satisfaction, can lead to exceptional outcomes in event photography.

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Weekly Recap: Retail Refinements, Product Pricing, and BGR Upgrades
Feature Updates
June 27, 2025

Weekly Recap: Retail Refinements, Product Pricing, and BGR Upgrades

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Hey there, it’s Candy!

This week’s update brings smoother retail experiences, friendlier pricing on customer favorites like statuettes, and a full refresh of how background-removed images (BGR) work across the site.

Let’s dive into what’s new!

🖼️ BGR x Retail: A More Intuitive, Sellable Experience

Big changes have landed to make Background Removed (BGR) images shine where it matters... in your customers’ galleries and carts.

Here’s what changed:

  • BGR Renders in Personal Gallery Downloads: Pre-rendered BGR images are now included in the downloadable gallery, making products more attractive and support calls less frequent.
  • 🔄 Smarter Image Order in Retail Gallery:
    1. Background 1 pre-renders
    2. Cutouts with "Select a Background" labels
    3. Original Images
    4. Backgrounds 2–4 Pre-Rendered
    5. Group Photos / PhotoTagged images
  • 🛍️ Smarter Package Image Selection:
    • Pre-rendered BGR images now appear during image selection for packages.
    • Ordering of images follows the same flow as above, bringing consistency across the experience.
  • 📱 Mobile Background Step Skipped:
    • Pre-renders act more like real images now, with background selection skipped on Mobile devices to reduce confusion.
    • Background selection still available on Desktop
  • 💡 Visual Cue for BGRs:
    • BGR images now feature a subtle “Select a Background” overlay to help guide customer expectations and improve product engagement.

Theme: Liquorice

🏷️ Product Pricing Updates (Including Lower Statuette Costs!)

We've made changes to product pricing and shipping rates, with statuettes dropping over 40% in product cost!

Some costs have gone up slightly, but others went down—here’s a rundown of the biggest changes:

🧾 Highlights:

  • 📉 5×7 Statuette: $12.24 → $6.97 (↓ 43.06%)
  • 📉 8×10 Statuette: $17.21 → $9.97 (↓ 42.05%)
  • 📈 Travel Mug: $11.09 → $12.19 (↑ 9.92%)
  • 📈 16×20 Hanging Metal Print: $66.42 → $71.83 (↑ 8.15%)
  • 📉 11×14 Group Print (Shipping): $7.25 → $7.00 (↓ 3.45%)

More detailed breakdown at the end of the post!

🧍‍♂️ Live Statuette Previews with Cutout Images

When a customer selects a BGR image, statuettes & acrylic cutout magnets will now render in real time using their PNG cutout—just like our other dynamically-rendering products!

No more generic preview. What they see is what they’ll get. 👌

Theme: Liquorice

🎆 New Retail Theme: Pop Rocks (Just in Time for the 4th of July!)

Get ready to light up your storefront! Our brand-new Pop Rocks retail theme has officially launched—a bold, dark mode layout featuring an eye-catching fireworks background.

It’s the perfect festive look for Independence Day events, summer festivals, or any celebration that deserves some extra sparkle.

This theme brings:

  • 🌌 A sleek dark interface that makes photos pop
  • 🎇 A dynamic fireworks background for an instant party vibe
  • 🛍️ The same easy shopping experience with a more celebratory feel

Photographers can enable Pop Rocks from the Custom Offer Creator under Theme Settings—just in time to make your July events feel a little more explosive. 💥

Found via a Custom Offer's Editor

📚 Resources Page Reimagined

The Resources section has been split into five focused pages to remove clutter and confusion:

  • Every button is now better labeled with detailed descriptions so you know exactly what it does and why it matters.

Better clarity = better confidence!

🖼️ New Product Render Creator Tool

Found under Marketing Materials (in the new Resources section), this lets you:

  • Upload a sample image
  • Generate live product previews
  • Download and use those previews for your own promotional content

Perfect for flyers, social posts, or emails. 📣

Upload your own pics, and click the products to download them!

👥 Contact Stats Now More Accurate

Going forward, the system now tracks Participants vs Additional Contacts more accurately in new events. While this doesn’t retroactively change old events, future reports will give you a clearer picture of who engaged with your Event and how.

📝 Full List of Pricing Changes

Here’s the full breakdown of this week’s product/shipping adjustments:

That’s everything for this week!

The BGR improvements and new marketing tools are sure to make your Events feel sharper, simpler, and more sellable than ever.

Until next time,

📣 Candy

Introducing JerseyJotter™: Your New MVP for Sports Galleries
SportPics
June 24, 2025

Introducing JerseyJotter™: Your New MVP for Sports Galleries

5
 minutes read
Let’s be real—sports events can be chaotic.

You’re out there capturing incredible moments: diving saves, finish line sprints, sideline smiles… and by the time you upload your gallery, it’s packed to the brim with action shots.

But then comes the big question: How will parents, athletes, and coaches find their photos quickly and easily?

That’s where JerseyJotter™ comes in to save the day—and your gallery.

💡 What Is JerseyJotter™?

JerseyJotter™ is NowCandid’s brand-new feature that automatically adds searchable filters to the All Images Gallery of SportsPics Events.

It does two things:

🎽 Color Recognition

Detects the primary shirt or jersey color worn in each image.

🔢 Number Recognition

Pulls jersey numbers or racing bibs straight from the photo.

🛠️ Total Control at Your Fingertips

You choose how JerseyJotter™ works for each event:

✅ Turn on Color only
✅ Turn on Number only
✅ Or use both for the dream team combo
✅ And yes—you can toggle them off if needed

It works with both Positive ID and Face Matching Events... just make sure your All Images Gallery is turned on!

🔍 Why You’ll Love It

With JerseyJotter™, customers can:

  • • Instantly filter photos by jersey number or color
  • • Zero in on their athlete without wading through hundreds of lookalikes
  • • Enjoy a more personal, efficient shopping experience (when they don't have a personal gallery)

And for you? Less “Can you help me find #22?” emails. 🎉

📸 Who’s It For?

JerseyJotter™ is a game-changer for:

  • • Sports leagues
  • • School teams
  • • Track meets
  • • Dance competitions
  • • Martial arts tournaments
  • • Basically any event where participants wear numbers or uniforms

⚡ Final Whistle

We built JerseyJotter™ to help you deliver better All Image galleries. It’s smart, seamless, and designed with real photographers (and real parents) in mind.

Ready to see it in action? Log into your NowCandid Dashboard and try it out on your next SportsPics Event!

The NowCandid™ Team
Smarter Tools. Sharper Galleries. Happy Parents.

Weekly Recap: JerseyJotter™, SportsPics Action Pricing, and Smarter Gallery Sharing🏷️
Feature Updates
June 20, 2025

Weekly Recap: JerseyJotter™, SportsPics Action Pricing, and Smarter Gallery Sharing🏷️

7
 minutes read
Hey there, it’s Candy!

This week, we’re bringing the action with jersey recognition, fresh new price levels for sports events, and a sleek gallery-sharing upgrade that makes your links pop.

Let’s dive in! 💦

🧢 Introducing: JerseyJotter™

Your new MVP for sports galleries has arrived!

JerseyJotter™ automatically adds searchable filters to the All Images gallery for SportsPics Events:

  • 🎽 Color Recognition – identifies the primary shirt/jersey color worn in the photo.
  • 🔢 Number Recognition – picks up numbers from jerseys or racing bibs

You can toggle:

  • ✅ Both on
  • ✅ Only one
  • ✅ Or turn them both off

✅ Color & Number Recognition will work for both Positive ID and Face Matching Events (as long as the All Images Gallery is turned on)


🔍 Customers can filter using either filter independently, or both filters at once!

It’s your new best friend for organizing crowded team galleries!

💸 New SportsPics (Action) Price Levels + Offer Template

We’ve added new price levels and a recommended offer template for action-packed sports coverage. These are designed to complement JerseyJotter™ and better suit high-volume, high-energy photo galleries.

Perfect for:

  • 🏃‍♂️ Race day events
  • 🏈 Game-day action
  • 🏀 Sideline candids

If you’re used to SportsPics Portrait pricing, give this new setup a look—it might be a better fit for your action photgraphy Events!

🔗 Gallery Sharing Just Got an Upgrade

Now when you share your NowCandid Gallery Links via:

  • 📱 iMessage
  • 💬 Discord
  • ✉️ Other messaging platforms

They’ll automatically preview using your Event’s retail cover photo (if one’s set) — or fall back to the first image in the gallery, now complete with copyright-watermarking.

📸 Cleaner. Sharper. Way more pro.

🔍 Dashboard Search Boost

  • Hit Control + K (or find it in the Extras dropdown) to search Orders and Events
  • Because finding stuff fast should feel like magic 🪄

✨ Tiny Changes & Bug Splatting

  • 🧵 View Sequence logic now uses image names for better chronological accuracy
  • 🪲 Smashed a bajillion bugs (yes, bajillion is a real number)
    • Including quirks with email marketing
    • And rare background removal issues in relation to group photos & group products

That’s it for this week! If you're capturing athletes, races, or energetic action shots, this update was made just for you. 💪

Until next time,


📣 Candy

Let’s get in touch

If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text

How to customize formatting for each rich text
How to customize formatting for each rich text

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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