HomeNavigation arrowBlogNavigation arrow
Current page
Feature Updates

Introducing Virtual Group Builder: Create Virtual Group Photos Faster in NowCandid ✨

Introducing Virtual Group Builder: Create Virtual Group Photos Faster in NowCandid ✨
Virtual group photos can be incredibly valuable for photographers — but let’s be honest, they have not always been incredibly fun to make!

Traditionally, creating a virtual group means jumping between multiple tools. You photograph each subject, create cutouts, export files, open design software, place everyone manually, resize and align the group, add names, save the finished image, upload it somewhere else, and then reconnect that image to the right customers.

That is a lot of steps for one group photo!

NowCandid’s Virtual Group Builder makes the process much simpler. Photographers can now create polished virtual group images directly inside the NowCandid Dashboard using the same Participants, cutouts, PhotoTags, backgrounds, and Event data already connected to their Event.

It is fast, flexible, and built to help photographers get virtual groups online and ready to sell with far less hassle. 🎉

A New Way to Build Virtual Group Photos

Virtual Group Builder is designed for photographers who want to offer professional group images when a traditional in-person group photo isn't possible.

That makes it especially useful for sports teams, schools, dance groups, cheer teams, clubs, all-star teams, and any Event where people are photographed individually but still need to appear together in a final group image.

Instead of needing every participant posed together at the exact same time, photographers can build a finished group photo from individual background-removed cutouts. If someone was photographed later, added after the fact, or missed the original group setup, they can still be included.

That flexibility can be a big deal for volume photography.

Built Directly Into the NowCandid Dashboard

Virtual Group Builder lives directly inside NowCandid. From an Event page, photographers can click Virtual Groups in the sidebar menu and start building using the Event data they already have.

The builder is not a disconnected design tool. It works alongside our existing tools, including participant data, PhotoTags, background removal, cutouts, custom backgrounds, overlays, logos, and everything else.

So instead of downloading files from one place, designing in another, and uploading it back to the dashboard afterward, photographers can keep the process inside NowCandid from start to finish.

Virtual Group Builder also supports the Mobile Dashboard! We don't necessarily recommend making Virtual Groups on your phone - but hey, could be nice in a pinch!

From Capture to Cutouts to Finished Group 🚀

Virtual Group Builder pairs especially well with NowCandid’s live-uploading and background removal capabilities.

A photographer can shoot participants individually, upload images to NowCandid live (or after the event) use NowCandid’s background removal to create clean cutouts, and then bring those cutouts straight into the Virtual Group Builder.

As a quick note for those unfamiliar with NowCandid's background removal, those same cutouts can also be used for shopping with alternate backgrounds! Making them multi-purpose across the Event.

For photographers shooting sports, schools, dance, cheer, or other volume Events, this can save a serious amount of time.

Add the Right Subjects Quickly 👥

Virtual Group Builder gives photographers a few easy ways to add people to a group.

You can add one participant at a time, import everyone from a specific PhotoTag, or bring in all participants from the Event. This makes the builder flexible for both small custom groups and larger team or event-wide composites.

PhotoTags are especially powerful here. If your Event is organized by team, class, club, etc., you can use those PhotoTags to bring the right people into the group quickly.

For example, a sports photographer could import a single team. A school photographer could import a club or activity group. A graduation photographer could import participants from a specific ceremony.

Clean PhotoTags can turn what used to be a very manual process into just a few clicks. ✨

Helpful Safeguards for Missing Cutouts

Real-world events are messy. Sometimes a participant is missing a cutout. Sometimes a placeholder exists. Sometimes a photographer needs to know what is missing before moving forward.

Virtual Group Builder helps make that easier to catch.

When importing from a PhotoTag, photographers can see the participants in that PhotoTag before removing empty subjects. The Remove Empty Subjects option can remove participants with no cutouts as well as placeholders, but the workflow is designed to help photographers notice missing kids, players, or participants before finalizing the group.

That way, the tool keeps things fast without overlooking potential issues.

Smart Subject Ordering

Virtual Group Builder uses a practical ordering system to help preserve the order participants were photographed in.

Subjects are initially ordered from bottom left to top right based on the alphanumeric order of the first PNG filename. In plain English: if a photographer shoots and names files in a meaningful order, the builder can use that order as a helpful starting point.

This can be useful for sports teams photographed by jersey number, students photographed alphabetically, or groups photographed in a specific roster order.

And when the order needs to change, photographers can simply drag subjects into place.

Drag, Drop, Swap, and Adjust 🖱️

Reordering subjects is simple. Photographers can drag the cutouts directly on the group image or drag the subject tiles at the bottom of the page.

When a subject is dragged to a new location, it swaps with the destination Participant. This makes it easy to balance rows, adjust lineups, or move specific people into better positions.

The builder also includes group-level controls for layout and composition, including rows, global scale, vertical position, background, overlay, text names, crop guides, aspect ratio lines, bottom vignette, and cutout fade settings.

These controls help photographers quickly shape the whole group while still keeping the workflow approachable.

Fine-Tune Individual Subjects 🎛️

Sometimes one participant needs a small adjustment. Maybe they need to be slightly larger, shifted left or right, brightened, or swapped to a different PNG.

The Subject Inspector gives photographers individual control over each subject.

Photographers can adjust a subject’s name, scale, brightness, horizontal offset, and vertical offset. They can also reset the subject, change them to a different Participant, change the selected cutout, or remove the subject from the group entirely.

This is one of the biggest advantages of the builder: it is fast, but still gives you control when the final image needs a little extra polish.

Choose the Best Cutout for Each Participant 🖼️

If a Participant has multiple cutouts available, photographers can choose which image works best for the group.

When adding subjects, photographers can also decide they want their incoming Participants to be using their first PNG or their latest PNG (alphanumerically determined using Folder Name and Image File Name).

Then subjects can also be selected to have their individual portrait swapped to a different one! This can be helpful when you want a variety of poses in your Virtual Group, or simply to swap a blinking kid's image to a

Backgrounds, Overlays, Logos, and Product Sizes 🎨

Virtual Group Builder gives photographers creative control over the final image.

Photographers can choose from NowCandid default backgrounds, use custom offer backgrounds, upload their own backgrounds, add overlays, and place account logos in the corners. This makes it easy to create anything from a clean traditional group image to a bold sports graphic or school-branded composite.

The builder supports common product-friendly formats, including 4×6, 5×7, 8×10, and 11×14. Crop guides and aspect ratio lines help photographers preview how the final image will fit the selected size.

There are also display options for subject names, including toggling names on or off and adjusting their vertical position. For teams, senior groups, school clubs, all-star rosters, or small graduation groups, names can make the final product feel more complete and commemorative.

Upload the Finished Group Back to the Event 📤

Once the virtual group is finished, photographers can save it and upload it back to the Event.

During upload, the group image can be assigned to a PhotoTag. This does two important things: it automatically shows the group image to participants with that same PhotoTag, and it makes the group photo searchable in the Event using that PhotoTag.

So if a photographer creates a group image for “Varsity Football,” they can assign it to that PhotoTag on upload. The image can then appear for the right participants and stay organized inside the Event.

That keeps the final product connected to the same Event structure used to build it.

Why This Is Such a Big Deal for Photographers

Virtual Group Builder is more than a design feature. It is a faster, more connected way to create and sell group photography products.

It helps photographers reduce manual design work, use the cutouts they already have, build from PhotoTags and participant data, add missing participants more easily, and get virtual group products online faster.

For volume photographers, that can mean less time spent assembling files and more time selling finished products. For customers, it means more group photo options. For events, it means group photography becomes more flexible, forgiving, and scalable.

Virtual Groups, Now Built Into the NowCandid Workflow ✨

Virtual Group Builder brings together live uploading, background removal, participant cutouts, PhotoTags, drag-and-drop group building, backgrounds, overlays, logos, subject names, crop previews, PhotoTag-based upload, and online selling.

When an Event is set up cleanly with consistent cutouts and PhotoTags, photographers can create a full virtual group in just a few clicks — then fine-tune it as needed.

It is simple, powerful, and built directly into NowCandid.

Whether you are creating a sports team composite, school group photo, graduation image, dance group, cheer team, all-star roster, or custom event product, Virtual Group Builder helps you get polished virtual group photos online faster.

Ready to try it?

Open an Event in your NowCandid Dashboard and click Virtual Groups in the sidebar menu to start building. 🎉

Related articles

Use the Workflow That Fits the Job
Photography Tips
May 12, 2026

Use the Workflow That Fits the Job

10
 minutes read
Not every event works the same way—so your platform shouldn’t force every job into the same box.

 

One of the biggest reasons photographers switch to NowCandid™ is workflow flexibility. We give you multiple ways to connect photos to people, so you can choose the approach that makes the most sense for the event, the audience, and the level of privacy sensitivity involved.

 

That flexibility isn’t just “nice to have.” It’s the difference between a smooth event and a stressful one—between galleries that convert and galleries that never get seen.

 

The core problem with one-size-fits-all platforms

Many platforms are built around a single assumption: “Every event should be identified and delivered the same way.”

But photographers know better.

  • • A youth sports tournament behaves nothing like a graduation.
  • • A corporate headshot day has different privacy needs than a fundraiser gala.
  • • A high-volume school day requires a totally different on-site flow than a casual community event.

NowCandid™ is built around the belief: the workflow should adapt to the job—not the other way around.

 

The NowCandid™ workflow toolbox

Here are the primary ways photographers connect images to the right people in NowCandid™:

  • • Scanner ID
  • • Name Lookup
  • • Type & Take
  • • Tap-A-Face
  • • Selfie Check-In™
  • • Roster Check-In
  • • PhotoRosters

Each one has a “best fit,” and knowing how to choose is where photographers gain speed, confidence, and profit.

 

Quick guide: which workflow should you use?

Scanner ID

Best for: high-volume, highly controlled check-in environments (schools, leagues, credentialed events)
Why photographers use it: fast, structured, low-error identification at scale.
Great when: you have a roster/card system and you want the cleanest, most consistent subject-to-photo connection.

Name Lookup

Best for: rosters and organized groups where names are known(schools, teams, structured lists)
Why it works: quick selection from a list is often faster than typing or post-event matching.
Great when: you can get the list ahead of time and want to keep on-site flow moving.

Type & Take

Best for: smaller events or flexible environments where you can type quickly and keep moving
Why it works: zero dependency on rosters/cards—simple and direct.
Great when: speed matters and you have a staff member who can handle quick data entry.

Tap-A-Face

Best for: fast on-site identification when the “right” person wasn’t captured by check-in/roster
Why it works: it’s the practical fix for real events. If someone slipped through, you can still connect them.
Great when: you need a quick, human-in-the-loop tool to create a participant and kick off matching/marketing.

Selfie Check-In™

Best for: events where guests can self-identify (graduations, dances, large public events, photo ops)
Why it works: it collects contact info and gives you a reference image—without requiring staff to identify everyone manually.
Great when: you want broad participation and easy post-event delivery without a heavy on-site registration process.

And More!

PhotoRosters and Roster Check-In get a bit more involved... and we recommend getting more familiar with the NowCandid platform before utilizing these! But in short:

PhotoRosters allow you to upload headshots and previously collection contact info and consent to easily reuse them as reference images for future Face Matching Events.

Roster Check-In allows you to upload a league- or school-provided roster and then also take a quick pic of each kid, pairing a reference image to their info in the roster to serve as their reference image.

 

Why flexibility leads to higher sales

When photographers can choose the right identification workflow, three things improve immediately:

1) You deliver galleries faster

Fast delivery matters because excitement decays quickly. The sooner people can find themselves, the more likely they are to buy—especially for emotional, time-sensitive events.

2) You reduce friction for customers

If the workflow is right, customers don’t have to dig, guess, or give up. They get a clear path to their photos.

3) You reduce labor and cleanup

The “wrong workflow” usually means hours of fixing issues later: missing IDs, unlinked galleries, manual sorting, angry parents, and support tickets. The “right workflow” avoids that.

 

Privacy sensitivity: the hidden factor most platforms ignore

Some events require extra care—especially schools, youth organizations, or sponsor-driven programs. NowCandid’s workflow options allow you to choose identification approaches that align with the privacy and communication expectations of the event.

In plain terms: you can run a more open workflow when it’s appropriate, and a more controlled workflow when it’s not.

 

The takeaway: choose what makes sense, every time

Whether a shoot demands the versatility of Face Matching-style workflows, the directness of Positive ID-style workflows, or another approach entirely, you need the flexibility to choose what makes sense.

Most importantly, you need to deliver galleries fast enough to turn that initial excitement into actual orders—and NowCandid is built to help you do exactly that.

 

Want help choosing the right workflow?

If you tell us what you shoot—schools, sports, graduations, events—we’ll recommend the best workflow setup and explain why it fits.

👉 Create a free account or book a quick demo to see the workflows in action.

Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin
Feature Updates
May 8, 2026

Weekly Recap: Express Checkout Confirmations, Capture App Speed Testing, and a New Lightroom Classic Plugin

10
 minutes read
Hey photo friends! 👋


This week’s updates are all about clearer customer actions, smoother retail performance, and new tools that speed up upload workflows. Plus, a strong round of Capture App polish (iOS & Android OTA) and some important Dashboard + Marketing fixes.

Let’s jump in. ✨

🛍️ Retail: Fewer Mis-clicks, Better Previews, Faster Feel

✅ Express Checkout confirmation (all express checkouts)

All express checkout flows now show a confirmation popup that clearly displays the shipping address selected, with options to place the order or go back. It also includes an invalid address popup.

Previously, people would sometimes purchase without double checking their express-checkout-method's default shipping address. So, this change is designed to reduce address mistakes and improve customer experience!

Confirmation popup now clearly displays shipping address confirmation.

🧠 Better UI + performance improvements

  • Improved local rendering (performance, memory usage, and task handling) — originally aimed to improve the retail experience on low-end devices, but it should make most devices feel faster!

  • Native “leave page” confirmation on supported browsers/devices (desktop + Samsung back button) when navigating away from an event page (refresh/back).

Leave page confirmation

🖼️ Clearer package download expectations + better pickers

  • Personal Gallery Downloads on store sheet and package editor now show “+X Images” in the configurator when there are more than 4 images—so customers don’t think they only get what’s previewed.

Personal Gallery Download "+X Images"

    • Personal Gallery Download products inside packages can now be clicked to preview contents.

    • Desktop product/package image pickers are now two columns (like mobile), allowing larger image preview during selection.

    Larger two column image previews

      • Image Filters landing popup now includes “Browse all photos without a filter” so customers who think they must pick a filter know they can also just browse!

      Image Filters landing popup

      🧩 Retail fixes worth noting

      • Fixed a slashed discount amount showing on week 3 when there is no higher amount.
      • Fixed a GalleryGuard edge case that could close the retail site on some Android devices that support mobile context menus when long-pressing.
      • Fixed a race condition where a Group-by-Face gallery loaded from URL params could show default results instead of the filtered view.
      • Fixed an edge case where manually assigned images marked as group could behave like non-group images on retail.

      📱 Capture App OTA: 5.6.1 & 5.6.2 (iOS & Android)

      🌐 NEW: Network Speed Test (5.6.1)

      A new Network Speed Test button is available in Resources. Tap Run Test to check download speed, upload speed, and latency to NowCandid servers (so results may differ from Google/Ookla). It’s a quick test (downloads 5 MB, uploads 2 MB) and is useful for diagnosing weak or congested service during events.

      Mbps is a standard measurement for connection speeds, and 1 megabit per second (Mbps) is 0.125 Megabytes per second (MB/s). So 8 Mbps is 1 Megabyte per second, max. For example, with images that are 10 Megabytes in size, a speed of 8 Mbps would take a minimum of 10 seconds to upload. When speeds are very slow, image uploads may be impossible due to uploads timing out and restarting. In these cases, open the app when you have a stronger connection and all your images will start going up!

      Network Speed Test

      🎪 Photo Booth + Selfie Check-In Station UI upgrades (5.6.2)

      • Photo Booth landing page updated to be more user-friendly (always-visible scrollbar, updated text, sticky go back/continue buttons, red/green emphasis, and a popup explaining why Continue is greyed out).
      • Selfie Check-In Station landing page updated with red/green Go Back / Begin buttons.
      • New dropdown icon beside Group Photo toggle (when an event has PhotoTags) to better display there are additional options to assign PhotoTags.
      • Fixed edge case cancel/continue behavior on Selfie Check-In Station when no contact info was entered.

      🧩 NEW: Lightroom Classic Plugin (Official)

      We’ve launched an official Lightroom Classic plugin to upload images to NowCandid events directly from Lightroom Classic.

      Key notes:

      • Lightroom Classic only
      • Same image rules apply (color profile, DPI, etc.)
      • Uses Capture App login
      • Only events within 60 days of event start date show in the selector
      • Image Details → Logs will show “Uploaded from NowCandid Lightroom Plugin”
      • Docs include guide/download/installation: https://app.nowcandid.com/docs/tools-more/lightroom

      Lightroom Classic Plugin

      Upload from NowCandid Lightroom Plugin

      🖥️ Dashboard: Upload & Roster Clarity + Small UX Wins

      • Event roster upload and PhotoRoster upload now warn about every unrecognized column, making it easier to spot misspellings (especially for optional columns).
      • Participant list page download now puts additional contacts into columns instead of rows.
      • Participant list download now puts merged contacts into their own row if they have different first/last names.
      • Image upload naming cleanup:
        • spaces/parentheses now automatically become underscores (e.g., Image (2)Image_2)
        • names ending in z now get a trailing underscore (e.g., ImagezImagez_)
      • Candy got even better at using the new Docs for responses.
      • Password reset now shows a clear “Your link has expired” screen (links expire after 24 hours).
      • Fixed participant filter inside another participant’s manual assign/unassign page not working properly.
      • Participant Details PhotoTag assignment UI: merged participants no longer incorrectly show PhotoTags as assigned.

      Upload Roster now warns about every unrecognized column.

      📣 Marketing Fixes

      • Fixed edge cases where galleries that were only AI-edited images could cause follow-up email marketing issues and show as 0 images on Participant List.
      • Fixed Day0 marketing edge case not starting if gallery is just AI-edited images.
      • SMS gallery links now include “View photos:” before the gallery URL to reduce confusion where some users thought the gallery link was an unsubscribe link.

      That’s the week! 💫

      Between the Lightroom Classic plugin, the Capture App’s new Network Speed Test, and retail improvements that reduce confusion (and improve performance), this week was packed with practical wins you’ll feel right away.

      Keep it sparkly,

      Candy

      Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools
      Feature Updates
      May 1, 2026

      Weekly Recap: NowCandid Docs Are Here (60+ Pages), Capture App 5.6, and Smarter Retail + Dashboard Tools

      8
       minutes read
      Hey photo friends! 👋


      This week’s updates are packed with improvements that make your day-to-day workflow smoother—especially if you like clear answers, fewer edge cases, and cleaner experiences across Capture, Retail, and the Dashboard.

      The headline this week: NowCandid Docs are officially live inside the Dashboard—and they’re already huge. Let’s jump in. 💫

      📚 NEW: NowCandid Docs (Built Into the Dashboard)

      We’ve launched official, up-to-date NowCandid documentation directly inside the Dashboard. Just click “Docs” in the sidebar to open it.

      Here’s what makes it special:

      • One dedicated place for everything: programs, workflows, Capture App, JerseyJotter, Candy Culler, and more
      • Over 60 pages of documentation already (with screenshots and even some videos)
      • Regular updates, with a timestamp on each page showing when it was last updated
      • Smart Docs search (use the search button at the top of the Docs sidebar)
      • Mobile supported: works fully inside the Mobile Dashboard app
      • Clickable images: click any image to preview it bigger
      • Table of contents + feedback: on larger screens, you’ll see a right-side table of contentsand a “Give Feedback” button to report missing info, typos, or confusing sections
      • Private by default: you can share a docs link, but the viewer must be logged in to access it

      Preview of New NowCandid Docs
      NowCandid Docs Image Timeline page preview
      NowCandid Docs Jersey Jotter page preview

      🍬 Candy got smarter (because Docs exist)

      Candy now pulls from the new Docs when answering questions—so she can:

      • Share direct links to guides
      • Pull relevant screenshots and videos
      • Give more accurate, up-to-date help

      Also, the Candy Navigation Assistant now uses docs search as the fallback destination if it can’t find a page you’re looking for—often with your question prefilled!

      📱 Capture App 5.6 (iOS & Android) — Not OTA

      Capture App v5.6 is now available for iOS and Android (this is not an OTA update).

      What changed:

      • Fix: Android “Update Available” popup now correctly links to Google Play, not the Apple App Store
      • Feature: The app now rejects images under 1,000 pixels with an error popup (similar to the color profile error). The Dashboard already enforced this, but this prevents rare edge cases—like a camera outputting low-res images during capture.

      🛍️ Retail Improvements (Better behavior, clearer checkout)

      A few retail updates landed that improve clarity and fix edge cases:

      • BGR + PhotoTags fix: Background removed images in PhotoTag events will now show correctly even if the originals are marked invisible
      • Pay Later badges removed from the store sheet (the “Pay Later Options Available in Checkout” messaging still appears in package configurators for packages $30+)
      • Z-cropped images now show faceboxes (and the faceboxes are adjusted to the z-crop, too)
      • Checkout completion screen now shows your Business Logo (if you’ve added one)
      • Updated “Your order is complete” copy to note:
        • retouching may delay orders
        • physical products typically arrive in 7–14 business days

      🖥️ Dashboard Updates (Clarity, savings, and better reporting)

      • Positive ID edge case fixed: Manually assigned images now show up correctly in an additional contact’s gallery
      • Client Outreach SMS savings: Non-standard encoded apostrophes now auto-convert to standard apostrophes to reduce segment costs
      • Auto Editor access fix: Resolved an issue preventing some users from accessing Auto Editor
      • New Candy Image Studio node: Traditional Black & White (distinct from the Black and White Film Print node)
      • Reports pages upgraded: Added titles and descriptions for better clarity
      • Participant List: Unmarketable Participants filter
        • You can now filter to show only unmarketable participants—or hide them
        • The download sheet now includes an “Unmarketable” column (Yes/blank)
        • “Unmarketable” can include opt-outs/unsubscribes, invalid contact info, etc.

      🍬 Candy UI improvements

      Candy received a bunch of UX upgrades, including:

      • Click images to preview larger
      • New table rendering
      • Scroll fades
      • Type without having to click/focus the input first

      📱 Mobile Dashboard Improvements (No app update needed)

      • Fixed sidebar scrolling triggering “pull to refresh”
      • You can now slide/pull from the side to open the sidebar—no need to scroll to the top and tap the sidebar button

      That’s the week! 💫

      This release is all about reducing friction—with official docs inside the Dashboard, a tighter Capture App, better retail behavior for BGR and z-crops, and Dashboard refinements that improve accuracy, clarity, and even lower messaging costs.

      Keep creating magic,

      — The NowCandid Team 🍬

      Let’s get in touch

      If you’re a photographer looking to add NowCandid services to your wheelhouse – set up a call by clicking the button below.

      How to customize formatting for each rich text

      How to customize formatting for each rich text

      How to customize formatting for each rich text

      How to customize formatting for each rich text

      How to customize formatting for each rich text
      How to customize formatting for each rich text

      What’s a Rich Text element?

      The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

      A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

      Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

      • List One
      • List Two
      • List Three
      • List Four
      • List Five

      This is a link

      This is bold text