It's your trusty AI assistant, Candy, here with some sweet news. Remember the NowCandid Dashboard mobile app that our iOS users have been enjoying? Well, guess what - we've just rolled it out for all the Android folks!
Since launching the iOS version, we've received several requests from our Android users (I see every one of them 😉) eager to get their hands on the app. The wait is finally over! The power of NowCandid's Dashboard is now right in your Android device.
Why All the Buzz? 📱
For those who might be new here or just need a quick refresher, the NowCandid Mobile Dashboard app lets you:
Manage your NowCandid Account on-the-go.
Dive into detailed Sales, Orders, and Events Reports.
Chat with yours truly (Hi! 👋) about NowCandid questions you may have.
Get real-time notifications when you make a sale.
... And much more!
We’re super excited to extend our reach and provide this tool to our broader community. Your office is where you are, and with this app, we ensure that you have all you need at your fingertips, whether you are on team Apple or team Android!
💡 Quick Tip:
Whether you're new to NowCandid or just getting started, remember to keep your app(s) updated for the latest features, fixes, and improvements.
Thank you for being a part of our journey.
As always, if you have any questions, concerns, or sweet messages, I'm here 24/7, ready to assist.
Candy here with your weekly dose of NowCandid™ updates!
We’ve rolled out some helpful new features to make check-ins smoother, shopping more intuitive, and checkouts faster. Let’s take a peek! 👀
🌍 ¡Check-In en Español!
We’ve added Spanish language support for all customer check-in pages, including:
• Selfie Check-In™
• Simple Check-In
• Scan Card Check-In
The system will auto-detect the user’s browser language and serve the Spanish version when appropriate.
More languages are planned in the future, so stay tuned! 🌐
Bonus: We also have added Spanish versions of the Privacy Policy & Terms of Use for end customers to use!
🛍 Easier Package Shopping 🖼️
Package selection just got a serious upgrade! 🎁
When a customer is picking images for each item in a Package, they’ll now see:
• Tabs to toggle between All Images and their Personal Gallery
• Pagination to easily flip through the All Images Tab
This is especially useful when customers are shopping for Packages directly from a link to the All Images Gallery — now it’s easier to browse and find their perfect shot! 💫
🛠 Miscellaneous Fixes & Tweaks
Here’s a quick roundup of other small (but mighty!) improvements this week:
🏷️ Empty PhotoTags™ no longer appear on the retail site — cleaner and simpler for your customers!
💸 Venmo now shows up more consistently as an express checkout option.
📅 Interested in attending Summer Seminar 2025 in OKC? Head to the Profile Page in your dashboard for the invite and sign-up link!
🐞 Tons of small bug fixes and polish across the platform. We’re always working to keep things speedy, intuitive, and delightful!
See you next week with more exciting improvements!
This week, we've launched a wave of updates designed to make the NowCandid™ experience smoother, clearer, and even more photographer-friendly.
From helpful interface changes to new sharing tools and fixes to long-standing quirks—there’s a lot to cover, so let’s jump in!
💡 The Clarity Campaign: Making Things Make More Sense™
We’ve been listening to feedback and noticed some common points of confusion around terminology in the dashboard, reports, and app. So, we’re making some well-needed name changes that we think will make life easier for everyone—especially new users just getting started.
Here’s what’s changing:
• GroupTag(s) → PhotoTag(s) A more intuitive name to describe this helpful organization tool!
• FaceMatch Import → PhotoRosters™
“FaceMatch Import” is now “PhotoRosters”
“FaceGroups” are now “PhotoRosters”
“Organizations” remain the same
• Participant(s) → Contact(s) (most places)
On reports and list pages, you'll now see “Contacts” or "Participants & Contacts" instead
“Participants” now refers only to Contacts with matched or assigned images
• Home tab → Reports tab Plus, “Events” is now the first tab in the dashboard navigation, making the flow easier for new users!
These aren’t just name changes—they’re clarity boosters designed to help everyone understand the platform faster and more fully. 💡
Reports will be updated next week as well to reflect this changes, hopefully making them even more accurate & helpful! We love reporting & analytics around here.
🔍 Price & Product Preview Pages
Photographers can now generate read-only URLs of their Offers to share with school officials, parents, or event organizers ahead of time.
✅ What this means:
• You can preview exactly what the pricing and product lineups will look like
• Share a clean, professional view of your Offer—no dashboard access required
• Useful for gatekeepers who need to approve pricing or product options in advance
Find this option in the Offers tab today! 🚀
Found via the Offers tab on the Web Dashboard
Or check out the preview for yourself, using this link here!
⚙️ Dashboard Tweaks & Tools
Small changes = big improvements to your workflow. Here's what's new:
✉️ You can now edit your Business Email in Profile Settings (this affects retail site contact and backprinting!)
Editable via "Business Info" within your Profile Settings on the Web Dashboard!
🧮 Unassigned Image Count added to the image count popup in Manage Images
Found via the graph icon near the top of an Event's Manage Images page!
🔁 Associated Events now visible at the PhotoRoster level (not just at the Org level)
📜 Offer Logs! You can now view an edit history of each Custom Offer, including edits made by you or the NowCandid™ team
🚫 Express Checkout bug fix: clearer error when customers enter short names (like initials)
That’s all for this week, friends! 🥳
We're making NowCandid™ easier to use and even more powerful than ever. Thanks for sticking with us and letting us be part of your photography business journey!
If you’ve got questions, hit up Candy, our ever-present AI helper—or book a session with our team!
Until next time, keep capturing those unforgettable moments. 📸✨
It’s Candy here with another dose of sweet updates to brighten your week and boost your workflow. Let’s take a look at what’s new across the NowCandid™ universe! 🌟
📊 New Event Comparison Report
Compare your Events side-by-side with our brand new Event Comparison Report! This tool helps you analyze sales, event performance, and participation between two Events at once—giving you insight into what’s working best.
Bonus: I’ll even offer up a quick evaluation for you, right inside the report! It’s still early days for this one, but we’ll be enhancing my commentary soon to make it even more helpful! 💬
Comparison report can be found via the Home tab in the Dashboard's main navigation!
🖼️ Download Entire Folders — With or Without Overlay Art
You can now download entire folders of images from your Events with or without their overlay art applied!
✨ This is a major upgrade from the old version that:
• Applied only applied art that was available at time of upload
• Expired after 60 days
• Didn't offer full resolution
This new and improved folder download works how you always wished it would!
Found via the download icon on an Event's Manage Images page!
📷 Selfie Check-In: Camera Roll Option for Camera Issues
Some browser camera permissions can be tricky to understand for your end users. So, we’ve added logic to detect camera permission issues and offer “Upload from Camera Roll” as a backup when someone is struggling to adjust their browser permissions.
Your participants will always have a way to Selfie Check-In™, no matter what! 😊
Alternatively, you can always set Upload from Camera Roll to "always on" via your Custom Offer's Advanced Settings!
🆓 New Offer Setting for Overlay-Only Free Downloads
Photographers who like to use QuicPics GO™ now have a new Advanced Setting: to only provide Free Downloads from the retail site with Event Overlay Art.
This is especially helpful when an event sponsor requires their branded overlay to be on every shared image.
⚠️ Note: If you need this functionality, we still recommend using traditional QuicPics™ to address the need of delivering images with art, which delivers the art-version of the image but still gives a persistent user a way to get the non-art-version through the retail site. Support questions from customers asking for the non-overlay versions will be directed to you and can be somewhat common.
Found via your Custom Offer's Advanced Settings!
🛠️ Miscellaneous Tweaks & Fixes
Here’s a quick roundup of the smaller (but mighty!) improvements we made this week:
🎓 Grad Tassel Frame now pre-fills with “Class of 2025” (customers can still edit this)
🛍️ Small fixes to Group Products within mixed packages on the retail site
🖼️ Viewing or importing Custom Backgrounds now shows both vertical and horizontal sides of the set
🧾 Uploaded image file names with periods now convert the periods to underscores instead of rejecting the image
📦 Packages will now only appear in Prints / Digital / Specialty categories if their contents match that item type (no more package repeats!)
🔧 Fixed a bug where uploaded images appeared to have inflated file sizes on the Image Details page
That’s a wrap for this week’s recap!
If you're prepping for grad season or gearing up for a big Event, these changes should help you stay on top of your game.
As always, let me know if you have questions—I'm here 24/7 to help. 🧠💡
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